Does Job Satisfaction Affect
Job Performance ?
Fadhilah Hana Lestari – SP21576
18 April 2012
Definition
Job Satisfaction :
The collection of feelings and beliefs that people have
about their current job.
Job Performance :
A work performance that being shown by people in terms
of expected quantity and quality of their job.
Their satisfaction and Performance…
DOCTOR
 Satisfied
 Perform
Their satisfaction and Performance…
SALESMAN
 Satisfied
 Perform
Their satisfaction and Performance…
FIELD SUPERVISOR
 Satisfied
 Perform
Their satisfaction and Performance…
CUSTOMER SERVICE
 Satisfied
 Perform
Does job satisfaction affected
job performance ?
Does Job Satisfaction affected Job
Performance
Result :
• indicates that job
satisfaction strongly not
related to job performance
Organization always try to
ensure employee perform
well regardless whether
they like the jobs or not
Organizations use :
• Rules and Procedures
• Rewards and Punishments
Job Performance in Organization
Work attitude (job
satisfaction) affect work
behavior only when
employee’s attitude is
relevant to behavior in
question (job
performance)
Does Job Satisfaction affected Job
Performance
Job performance may
lead to job satisfaction if
employees are fairly
rewarded for a good
performance.
What is the relationship between Job
Satisfaction and Job Performance?
• Job satisfaction is not related to job
performance. Managers do not need to be
concerned about it.
• Organization can control job performance by
developing rules and procedures or giving
rewards and punishments
• The direction of relationship between job
satisfaction and performance may be
reversed.
Conclusion
Any Question ? 

Job Satisfaction & Job Performance

  • 1.
    Does Job SatisfactionAffect Job Performance ? Fadhilah Hana Lestari – SP21576 18 April 2012
  • 2.
    Definition Job Satisfaction : Thecollection of feelings and beliefs that people have about their current job. Job Performance : A work performance that being shown by people in terms of expected quantity and quality of their job.
  • 3.
    Their satisfaction andPerformance… DOCTOR  Satisfied  Perform
  • 4.
    Their satisfaction andPerformance… SALESMAN  Satisfied  Perform
  • 5.
    Their satisfaction andPerformance… FIELD SUPERVISOR  Satisfied  Perform
  • 6.
    Their satisfaction andPerformance… CUSTOMER SERVICE  Satisfied  Perform
  • 7.
    Does job satisfactionaffected job performance ?
  • 8.
    Does Job Satisfactionaffected Job Performance Result : • indicates that job satisfaction strongly not related to job performance
  • 9.
    Organization always tryto ensure employee perform well regardless whether they like the jobs or not Organizations use : • Rules and Procedures • Rewards and Punishments Job Performance in Organization
  • 10.
    Work attitude (job satisfaction)affect work behavior only when employee’s attitude is relevant to behavior in question (job performance) Does Job Satisfaction affected Job Performance
  • 11.
    Job performance may leadto job satisfaction if employees are fairly rewarded for a good performance. What is the relationship between Job Satisfaction and Job Performance?
  • 12.
    • Job satisfactionis not related to job performance. Managers do not need to be concerned about it. • Organization can control job performance by developing rules and procedures or giving rewards and punishments • The direction of relationship between job satisfaction and performance may be reversed. Conclusion
  • 13.