2.  Sumon Md. Shamim Ahmed 11-18509-1
 Tabassum Samia 11-18-1
 Hasan Md. Mahdi 11-18232-1
 Annur Umme 11-18337-1

3. Job satisfaction is defined as “the extent to
which people like (satisfaction) or dislike
(dissatisfaction) their jobs.”
Job satisfaction is an emotional response to a
job situation. As such it cannot be seen,
it can only be inferred..

4. Measuring Job Satisfaction
 Single global rating
 Summation score

6. Dimension Examples
Empowerment *Involvement in decisions, information from management.
Job fulfillment *Sense of personal accomplishment , good skills and abilities.
Payment *Pay relative to others, pay for type of job.
Work group *Quality of work done by group, co-operation among people.
Security *Good job security, good total benefits programs.
Work facilitation *Company efforts to make competitive changes, conditions
for employees to be productive.

7. Building Job Satisfaction

8.  The first step in the search for job satisfaction is
to know yourself. If you're to be happy and
successful, you need to understand your
strengths and weaknesses.

9.  Even if the job itself is not all that challenging,
you can make it challenging. Some great ideas
here include:
 Set performance standards for yourself
 Ask for new responsibilities
 Teach others your skills
 Commit to professional development
 Start or take on a project that uses skills you would
like to use, or want to improve.

10.  Closely related to the need for challenge is the need
to minimize boredom. Boredom is a common culprit
when it comes to job dissatisfaction. Some common
methods to alleviate boredom at work include:
 Cross train and learn new skills.
 Ask to be moved to a new assignment or department
requiring the same skills.
 Ask to work a different shift.

11.  Attitude plays a huge role in how you
perceive your job and your life in general. If
you are depressed, angry or frustrated,
you're much less likely to be satisfied with
anything.

12.  Keep a list of your accomplishments.
 Update your resume on a regular basis.
 Keep up to date on employment trends.
 Research other jobs that interest you.

13.  You need to keep your life and work in
balance. When you focus too much on one at
the expense of the other you risk putting your
whole system in distress. When work takes
over your life, it is easy to resent it and lose
your sense of perspective: Suddenly everything
about your life is clouded with negativity.

14. Productivity
 Productivity is a measure of the efficiency of
production.
 Productivity is a ratio of what is produced to
what is required to produce it.
Absenteeism
 Absenteeism is a habitual pattern of absence
from a duty or obligation
 It has been viewed as an indicator of poor
individual performance

15. Turnover
 The ratio of the number of workers that had to
be replaced in a given time period to the
average number of workers
 High turnover may be harmful to a company's
productivity

16. Employee Job Employee
Satisfaction Satisfaction Dissatisfaction
Increase Productivity
Productivity Decreases
Less Absenteeism
Absenteeism Increases
Less Turnover
Turnover Increases

17.  Satisfaction and Productivity
 Satisfied workers are more productive AND more
productive workers are more satisfied!
 Worker productivity is higher in organizations with
more satisfied workers.
 Satisfaction and Absenteeism
 Satisfied employees have fewer avoidable absences.
 Satisfaction and Turnover
 Satisfied employees are less likely to quit.
 Organizations take actions to retain high performers
and to weed out lower performers.

19.  Personal - enjoyment, sense of
well being,
happy, likes work, proud of
organization, etc.
 Interpersonal - respect, fairness,
honesty,
healthy communications, cooperation,
friendly
 Environmental - safe, clean,
accessible,
pleasing to senses
 Procedural - meaningful
processes, efficiency
and effectiveness, hassle free
 Tangible - accurate and timely
information,
things, adequate resources, food, water,
etc.
 Financial - salary and benefits

20. How Satisfied Are People in Their Jobs?
 In general, people are satisfied with their jobs.
 Depends on facets of satisfaction—tend to be
less satisfied with pay and promotion
opportunities.

21. Affect Theory
Dispositional Theory
Two-Factor Theory (Motivator-Hygiene Theory)