SlideShare a Scribd company logo
Presented by :
Lashai Wanniang
Wasim Akhtar
 In 1959, Frederick Herzberg, a behavioral scientist
proposed a two-factor theory or the motivator-
hygiene theory. According to Herzberg, there are
some job factors that result in satisfaction while
there are other job factors that prevent
dissatisfaction. According to Herzberg, the
opposite of “Satisfaction” is “No satisfaction” and
the opposite of “Dissatisfaction” is “No
Dissatisfaction
The two-factor theory (also known as Herzberg's
motivation-hygiene theory and dual-factor theory)
states that there are certain factors in
the workplace that cause job satisfaction, while a
separate set of factors cause dissatisfaction.
The two-factor theory developed from data collected by
Herzberg from interviews with
203 engineers and accountants in the Pittsburgh area,
chosen because of their professions' growing importance
in the business world
 when they asked respondents to describe periods in
their lives when they were exceedingly happy and
unhappy with their jobs.
 Each respondent gave as many "sequences of events"
as he could that met certain criteria—including a
marked change in feeling, a beginning and an end, and
contained some substantive description other than
feelings and interpretations.
The factors on the right that led to satisfaction
(achievement, intrinsic interest in the work,
responsibility, and advancement) are mostly unipolar;
that is, they contribute very little to job dissatisfaction.
Motivators
Less Satisfaction More
Hygiene
Less Dissatisfaction More
Hygiene Factors includes:-
 Pay
 Company Policy
 Working Conditions
 Fringe Benefits
 Interpersonal relations
Motivational Factors Includes:-
 Achievement
 Recognition
 Interesting Work
 Increase Responsibility
 Growth
 Maslow's theory is based on
the hierarchy of human
needs
 Maslow's theory is rather
simple and descriptive
 Maslow's theory is most
popular and widely cited
theory of motivation and has
wide applicability.
 According to Maslow's
model, any need can act as
motivator provided it is not
satisfied or relatively less
satisfied.
 Hertzberg refers to hygiene
factors and motivating
factors in his theory
 Hertzberg's theory is more
prescriptive
 Herzberg's theory is an
extension of Maslow's theory
of motivation. Its applicability
is narrow.
 In Hertzberg theory, hygiene
factors do not act as
motivators. Only the higher
order needs act as motivators
Herzberg two factor theory

More Related Content

What's hot

Herzberg’s TWO FACTOR THEORY
Herzberg’s TWO  FACTOR THEORYHerzberg’s TWO  FACTOR THEORY
Herzberg’s TWO FACTOR THEORYniranjan nahak
 
Vroom's excectancy theory
Vroom's excectancy theoryVroom's excectancy theory
Vroom's excectancy theory
Isha Joshi
 
Ob ppt on motivation
Ob ppt on motivation Ob ppt on motivation
Ob ppt on motivation
bilal khan
 
Reinforcement theory of Motivation
Reinforcement theory of  MotivationReinforcement theory of  Motivation
Reinforcement theory of Motivation
CHITRAKSH KAPIL
 
Maslow and herzberg theories of motivation
Maslow and herzberg theories of motivationMaslow and herzberg theories of motivation
Maslow and herzberg theories of motivationDurga Devi
 
McClelland’s Human Motivation Theory
McClelland’s Human Motivation TheoryMcClelland’s Human Motivation Theory
McClelland’s Human Motivation Theory
Saqlain Akram
 
Motivation and Motivation theories
Motivation and Motivation theoriesMotivation and Motivation theories
Motivation and Motivation theories
AMALDASKH
 
Expectancy theory
Expectancy theory Expectancy theory
Expectancy theory
Aslal Saja Abdul Careem
 
Frederick herzberg-dual factor theory of motivation
Frederick herzberg-dual factor theory of  motivationFrederick herzberg-dual factor theory of  motivation
Frederick herzberg-dual factor theory of motivation
renujain1208
 
Job satisfaction
Job satisfactionJob satisfaction
Job satisfaction
varunsuriya
 
Equity theory of motivation
Equity theory of motivationEquity theory of motivation
Equity theory of motivation
Jyoti Kandpal
 
Job satisfaction.ppt
Job satisfaction.pptJob satisfaction.ppt
Job satisfaction.ppt
sadia saeed
 
Content Theories
Content TheoriesContent Theories
Content Theories
Jaisha Jaikishan
 
Motivational theories
Motivational theoriesMotivational theories
Motivational theories
R.Arun Kumar M.E (Ph.D.)
 
Aiderfers erg theory
Aiderfers erg theoryAiderfers erg theory
Aiderfers erg theory
Vinay Teja
 
Herzberg's two factor theory ( Amil )
Herzberg's two factor theory ( Amil )Herzberg's two factor theory ( Amil )
Herzberg's two factor theory ( Amil )Ryan de Niro
 
Vroom's expectancy theory of motivation
Vroom's expectancy theory of motivationVroom's expectancy theory of motivation
Vroom's expectancy theory of motivation
SMART LEARNING -SEE YOUR WORLD IN DIFFRENT WAY
 
Theories of Motivation
Theories of MotivationTheories of Motivation
Theories of Motivation
masumi kadali
 

What's hot (20)

Hygiene Theory
Hygiene TheoryHygiene Theory
Hygiene Theory
 
Herzberg’s TWO FACTOR THEORY
Herzberg’s TWO  FACTOR THEORYHerzberg’s TWO  FACTOR THEORY
Herzberg’s TWO FACTOR THEORY
 
Vroom's excectancy theory
Vroom's excectancy theoryVroom's excectancy theory
Vroom's excectancy theory
 
Erg theory
Erg theoryErg theory
Erg theory
 
Ob ppt on motivation
Ob ppt on motivation Ob ppt on motivation
Ob ppt on motivation
 
Reinforcement theory of Motivation
Reinforcement theory of  MotivationReinforcement theory of  Motivation
Reinforcement theory of Motivation
 
Maslow and herzberg theories of motivation
Maslow and herzberg theories of motivationMaslow and herzberg theories of motivation
Maslow and herzberg theories of motivation
 
McClelland’s Human Motivation Theory
McClelland’s Human Motivation TheoryMcClelland’s Human Motivation Theory
McClelland’s Human Motivation Theory
 
Motivation and Motivation theories
Motivation and Motivation theoriesMotivation and Motivation theories
Motivation and Motivation theories
 
Expectancy theory
Expectancy theory Expectancy theory
Expectancy theory
 
Frederick herzberg-dual factor theory of motivation
Frederick herzberg-dual factor theory of  motivationFrederick herzberg-dual factor theory of  motivation
Frederick herzberg-dual factor theory of motivation
 
Job satisfaction
Job satisfactionJob satisfaction
Job satisfaction
 
Equity theory of motivation
Equity theory of motivationEquity theory of motivation
Equity theory of motivation
 
Job satisfaction.ppt
Job satisfaction.pptJob satisfaction.ppt
Job satisfaction.ppt
 
Content Theories
Content TheoriesContent Theories
Content Theories
 
Motivational theories
Motivational theoriesMotivational theories
Motivational theories
 
Aiderfers erg theory
Aiderfers erg theoryAiderfers erg theory
Aiderfers erg theory
 
Herzberg's two factor theory ( Amil )
Herzberg's two factor theory ( Amil )Herzberg's two factor theory ( Amil )
Herzberg's two factor theory ( Amil )
 
Vroom's expectancy theory of motivation
Vroom's expectancy theory of motivationVroom's expectancy theory of motivation
Vroom's expectancy theory of motivation
 
Theories of Motivation
Theories of MotivationTheories of Motivation
Theories of Motivation
 

Viewers also liked

Herzberg’s Two-Factor Theory
Herzberg’s Two-Factor TheoryHerzberg’s Two-Factor Theory
Herzberg’s Two-Factor TheorySyed Shah
 
Motivational Theories
Motivational TheoriesMotivational Theories
Motivational Theories
Dagmar Kusiak
 
Motivation Theory
Motivation TheoryMotivation Theory
Motivation Theoryivylowery
 
Motivational Theory by John Keller
Motivational Theory by John KellerMotivational Theory by John Keller
Motivational Theory by John Keller
Stephanie Prohaska
 
motivation
motivationmotivation
motivationIUGC
 
Frederick Herzberg's Two Factor Theory of Motivation.
Frederick Herzberg's Two Factor Theory of Motivation.Frederick Herzberg's Two Factor Theory of Motivation.
Frederick Herzberg's Two Factor Theory of Motivation.
Charan Kumar Namindla
 
Herzberg's two factor theory
Herzberg's two factor theoryHerzberg's two factor theory
Herzberg's two factor theory
Isha Joshi
 

Viewers also liked (8)

Herzberg’s Two-Factor Theory
Herzberg’s Two-Factor TheoryHerzberg’s Two-Factor Theory
Herzberg’s Two-Factor Theory
 
Motivational Theories
Motivational TheoriesMotivational Theories
Motivational Theories
 
Motivation Theory
Motivation TheoryMotivation Theory
Motivation Theory
 
Motivational Theory by John Keller
Motivational Theory by John KellerMotivational Theory by John Keller
Motivational Theory by John Keller
 
motivation
motivationmotivation
motivation
 
Frederick Herzberg's Two Factor Theory of Motivation.
Frederick Herzberg's Two Factor Theory of Motivation.Frederick Herzberg's Two Factor Theory of Motivation.
Frederick Herzberg's Two Factor Theory of Motivation.
 
Herzberg's two factor theory
Herzberg's two factor theoryHerzberg's two factor theory
Herzberg's two factor theory
 
McGregor Theory x & y
McGregor Theory x & yMcGregor Theory x & y
McGregor Theory x & y
 

Similar to Herzberg two factor theory

Maslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theories
Maslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theoriesMaslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theories
Maslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theories
syeda zoya mehdi
 
Frederick Herzberg
Frederick HerzbergFrederick Herzberg
Frederick HerzbergMr Hamilton
 
Frederick herzberg’s two factor theory of motivation critique
Frederick herzberg’s two factor theory of motivation critiqueFrederick herzberg’s two factor theory of motivation critique
Frederick herzberg’s two factor theory of motivation critique
kdore
 
7.1 The Importance of Worker Motivation What motivates people .docx
7.1 The Importance of Worker Motivation What motivates people .docx7.1 The Importance of Worker Motivation What motivates people .docx
7.1 The Importance of Worker Motivation What motivates people .docx
evonnehoggarth79783
 
Motivation glc
Motivation glcMotivation glc
Motivation glc
Sajid Nasar
 
Administrative thinkers
Administrative thinkers Administrative thinkers
Administrative thinkers
Mahdi Hasan Khan
 
An overview of Job Satisfaction
An overview of Job SatisfactionAn overview of Job Satisfaction
An overview of Job Satisfaction
420shakil
 
5.3 Leadership and MotivationAnother key aspect of the leading f.docx
5.3 Leadership and MotivationAnother key aspect of the leading f.docx5.3 Leadership and MotivationAnother key aspect of the leading f.docx
5.3 Leadership and MotivationAnother key aspect of the leading f.docx
alinainglis
 
Motivation
MotivationMotivation
Motivational Theories
Motivational TheoriesMotivational Theories
Motivational Theories
Dr. Abzal Basha H S
 
Motivation 100714090658-phpapp01
Motivation 100714090658-phpapp01Motivation 100714090658-phpapp01
Motivation 100714090658-phpapp01James Laroza
 
Motivation
Motivation Motivation
Motivation
Utkarsh Bisht
 
Human Motivation
Human MotivationHuman Motivation
Human Motivation
Muhammad Rawaha Saleem
 
Motivational Theory
Motivational TheoryMotivational Theory
Motivational Theory
Mehedi Hassan Tuhin
 
The Chapter of Motivation in Public Administration
The Chapter of Motivation in Public Administration The Chapter of Motivation in Public Administration
The Chapter of Motivation in Public Administration HAFIZUDIN YAHAYA
 
It's the Id that governs behaviour
It's the Id that governs behaviourIt's the Id that governs behaviour
It's the Id that governs behaviour
Zayn Malick
 
Uhs 2062 Employee Motivation
Uhs 2062 Employee MotivationUhs 2062 Employee Motivation
Uhs 2062 Employee Motivation
guest1d0b19
 

Similar to Herzberg two factor theory (20)

Maslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theories
Maslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theoriesMaslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theories
Maslow, herzberg, mc clelland, ouchi, thamhain and wilemon and convey theories
 
Frederick Herzberg
Frederick HerzbergFrederick Herzberg
Frederick Herzberg
 
Frederick herzberg’s two factor theory of motivation critique
Frederick herzberg’s two factor theory of motivation critiqueFrederick herzberg’s two factor theory of motivation critique
Frederick herzberg’s two factor theory of motivation critique
 
7.1 The Importance of Worker Motivation What motivates people .docx
7.1 The Importance of Worker Motivation What motivates people .docx7.1 The Importance of Worker Motivation What motivates people .docx
7.1 The Importance of Worker Motivation What motivates people .docx
 
Two theory factor
Two theory factorTwo theory factor
Two theory factor
 
Motivation glc
Motivation glcMotivation glc
Motivation glc
 
Administrative thinkers
Administrative thinkers Administrative thinkers
Administrative thinkers
 
An overview of Job Satisfaction
An overview of Job SatisfactionAn overview of Job Satisfaction
An overview of Job Satisfaction
 
5.3 Leadership and MotivationAnother key aspect of the leading f.docx
5.3 Leadership and MotivationAnother key aspect of the leading f.docx5.3 Leadership and MotivationAnother key aspect of the leading f.docx
5.3 Leadership and MotivationAnother key aspect of the leading f.docx
 
Motivation
MotivationMotivation
Motivation
 
Herzberg
HerzbergHerzberg
Herzberg
 
Motivational Theories
Motivational TheoriesMotivational Theories
Motivational Theories
 
Motivation 100714090658-phpapp01
Motivation 100714090658-phpapp01Motivation 100714090658-phpapp01
Motivation 100714090658-phpapp01
 
Motivation
Motivation Motivation
Motivation
 
Human Motivation
Human MotivationHuman Motivation
Human Motivation
 
Motivational Theory
Motivational TheoryMotivational Theory
Motivational Theory
 
The Chapter of Motivation in Public Administration
The Chapter of Motivation in Public Administration The Chapter of Motivation in Public Administration
The Chapter of Motivation in Public Administration
 
Ed316767
Ed316767Ed316767
Ed316767
 
It's the Id that governs behaviour
It's the Id that governs behaviourIt's the Id that governs behaviour
It's the Id that governs behaviour
 
Uhs 2062 Employee Motivation
Uhs 2062 Employee MotivationUhs 2062 Employee Motivation
Uhs 2062 Employee Motivation
 

Recently uploaded

TCS AI for Business Study – Key Findings
TCS AI for Business Study – Key FindingsTCS AI for Business Study – Key Findings
TCS AI for Business Study – Key Findings
Tata Consultancy Services
 
Training- integrated management system (iso)
Training- integrated management system (iso)Training- integrated management system (iso)
Training- integrated management system (iso)
akaash13
 
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
juniourjohnstone
 
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
gcljeuzdu
 
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docxModern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
ssuserf63bd7
 
Founder-Game Director Workshop (Session 1)
Founder-Game Director  Workshop (Session 1)Founder-Game Director  Workshop (Session 1)
Founder-Game Director Workshop (Session 1)
Amir H. Fassihi
 
Leadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact PlanLeadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact Plan
Muhammad Adil Jamil
 
W.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest ExperienceW.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest Experience
William (Bill) H. Bender, FCSI
 
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
CIOWomenMagazine
 

Recently uploaded (9)

TCS AI for Business Study – Key Findings
TCS AI for Business Study – Key FindingsTCS AI for Business Study – Key Findings
TCS AI for Business Study – Key Findings
 
Training- integrated management system (iso)
Training- integrated management system (iso)Training- integrated management system (iso)
Training- integrated management system (iso)
 
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
 
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
 
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docxModern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
 
Founder-Game Director Workshop (Session 1)
Founder-Game Director  Workshop (Session 1)Founder-Game Director  Workshop (Session 1)
Founder-Game Director Workshop (Session 1)
 
Leadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact PlanLeadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact Plan
 
W.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest ExperienceW.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest Experience
 
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
 

Herzberg two factor theory

  • 1. Presented by : Lashai Wanniang Wasim Akhtar
  • 2.  In 1959, Frederick Herzberg, a behavioral scientist proposed a two-factor theory or the motivator- hygiene theory. According to Herzberg, there are some job factors that result in satisfaction while there are other job factors that prevent dissatisfaction. According to Herzberg, the opposite of “Satisfaction” is “No satisfaction” and the opposite of “Dissatisfaction” is “No Dissatisfaction
  • 3. The two-factor theory (also known as Herzberg's motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction. The two-factor theory developed from data collected by Herzberg from interviews with 203 engineers and accountants in the Pittsburgh area, chosen because of their professions' growing importance in the business world
  • 4.  when they asked respondents to describe periods in their lives when they were exceedingly happy and unhappy with their jobs.  Each respondent gave as many "sequences of events" as he could that met certain criteria—including a marked change in feeling, a beginning and an end, and contained some substantive description other than feelings and interpretations. The factors on the right that led to satisfaction (achievement, intrinsic interest in the work, responsibility, and advancement) are mostly unipolar; that is, they contribute very little to job dissatisfaction.
  • 6. Hygiene Factors includes:-  Pay  Company Policy  Working Conditions  Fringe Benefits  Interpersonal relations
  • 7. Motivational Factors Includes:-  Achievement  Recognition  Interesting Work  Increase Responsibility  Growth
  • 8.  Maslow's theory is based on the hierarchy of human needs  Maslow's theory is rather simple and descriptive  Maslow's theory is most popular and widely cited theory of motivation and has wide applicability.  According to Maslow's model, any need can act as motivator provided it is not satisfied or relatively less satisfied.  Hertzberg refers to hygiene factors and motivating factors in his theory  Hertzberg's theory is more prescriptive  Herzberg's theory is an extension of Maslow's theory of motivation. Its applicability is narrow.  In Hertzberg theory, hygiene factors do not act as motivators. Only the higher order needs act as motivators