Helene Clements is seeking new opportunities in Rexburg, ID. She has a strong cross-cultural background and is fluent in French and English with beginner Spanish skills. Her experience includes import logistics, event planning, and customer service roles. She has a Master's degree in Management Science from the University of Louvain and a Bachelor's degree in International Business from the University of Liège.
Helene Clements: Businesswoman with Cross-Cultural Skills
1. HELENE CLEMENTS
helene.n.baret@gmail.com • LinkedIn: Helene Clements
904 Anne Street Apt# 4 Rexburg, ID 83440 • 512-300-1198
Businesswoman with strong cross-cultural background searching for new opportunities in Rexburg, ID. Fluent in
French and educated in all aspect of business from a global perspective, this cupcake lover has skills and experience
that will undoubtedly be beneficial to your company.
KEY INFORMATION
Skills: Import Logistics, multi-tasking, public speaking, team building, data analysis, time management
Computer Skills: MS Word, Excel, PowerPoint, Outlook
Languages: Fluent in French and English, beginner in Spanish
Interests: Cake designing, event planning, competitive badminton, traveling, crafting
PROFFESIONAL EXPERIENCE
Four Hands LLC – Import Logistics Specialist; Austin, TX
2090 Woodward Street Austin, TX 78744
January 2013 – April 2015
• Tracked import shipments from point of origin to destination
• Ensured all import documents met the necessary requirements for customs entry
• Communicated with various trucking companies and forwarders on delivery appointments and correspond
with customers’ receiving warehouses to schedule timely delivery of containers.
• Prepared wire requests for timely payment of manufacturers and coordinate with accounts payable to
arrange the payment of freight charges.
• Acted as Social Coordinator and event planner for the Supply Chain Department
Intermarché – Grocery Store Cashier; Crisnée, Belgium
Chaussée Verte 96, 4367 Crisnée, Belgium
July 2012 – December 2012
• Processed payments efficiently and guaranteed a positive and friendly experience at the checkout
• Assisted customers by relaying product information, advertising promotional activities, and professionally
resolving complaints
• Stocked shelves and ensured their cleanliness and attractiveness at all times
Four Hands LLC – Import Logistics Intern; Austin, TX
2090 Woodward Street Austin, TX 78744
December 2011 – April 2012
• Undertook the responsibilities of the Import Logistics Specialist mentioned above for more than 600
containers
A.S. Adventure – Shop Assistant; Hognoul, Belgium
14 Rue Chaussée 4342 Hognoul, Belgium
March 2009 - July 2011
• Assessed customers’ needs and provided detailed advice on premium clothing line
• Filled an active role in the sales force to reach the store’s $12,000 daily sales quotas
• Designed visual displays, and supervised the fashion department
Martine Constant & Partners SPRL – Call Operator ; Liège, Belgium
38 Avenue Emile Digneffe 4000 Liège, Belgium
October 2006 – September 2007
• Convinced customers to set up appointments with a famous bank to open new lines of credit
• Recorded cold calls results in the company’s data base
• Exceeded the daily goals by using excellent customer service and outstanding communication skills
PROFFESIONAL PROJECTS
FOUR HANDS LLC - Freight Invoicing Automation
• Designed a plan to improve the time-consuming inbound freight invoicing process of the company
• Created a program in collaboration with the Accounting Department automatically approving correct invoices
• Led four training sessions to re-assign roles and to familiarize a team of 7 people with the new process
• Reduced weekly time spent on freight Invoicing of 75%
• Achieved my individual challenge for 2015 in 3 months
2. EDUCATION
University of Louvain, Belgium Master in Management Science
Graduated with honors
Graduated September 2012
The University of Texas at
Austin
Exchange Program
Bachelor of Business Administration,
undeclared
Fall 2011
University of Liège, Belgium Bachelor of International Business Graduated June 2010
Missouri State University Exchange Program
Bachelor of Business Administration,
undeclared
Fall 2009
ACADEMIC PROJECTS
THESIS - Stakes and Success Factors of Student International Mobility in Business
Schools: case study of LSM and McCombs Business School
Fall 2011 –Summer 2012
• Designed a theoretical model gathering hypothetical factors of business students success abroad
• Implemented statistical research with a sample of 103 students to validate the model
• Analyzed the results and emphasized their implication for students and academic institutions
MAN 328: Consulting Project – Little Mama’s Corner Café Fall 2011
• Partnered in a team of 3 on a consulting project to improve a start-up’s popularity
• Created a marketing campaign with a $500 budget
• Communicated with customers through surveys and interviews
• Promoted the business’s activity by creating coupons and distributing samples
BGS 381: Corporate Social Responsibility Project – Client: T.E.C Wallonia Fall 2010
• Managed a multi-cultural team to create a business plan improving the accessibility of public transportation
in Wallonia, Belgium, for visually impaired people
• Collaborated with governmental organizations and non-profit companies
• Designed a commercial to promote the project
LEADERSHIP EXPERIENCE AND EXTRA-CURRICULAR ACTIVITIES
Ambassador for the University of Louvain-La-Neuve August 2011 – August 213
• Participated in an International Fair at UT to promote exchange programs with Belgium and enrolled in the
Buddy Program
• Advised and supported exchange students from both USA and Belgium in their destination choice, their
preparation, and their trip abroad
• Assisted a Belgian Student during her 4-month study abroad at UT in Austin
Camp Director - Fundraiser for Girls Camp December 2013 – March 2014
• Planned, organized and set up a garage sale, carnival, and breakfast/lunch booth with the help of 30
volunteers
• Attracted more than 300 people through promotional material such as posters, flyers, and internet ads
• Raised $4650 in one morning to finance Summer Camp for 19 girls
• Managed to cut 50% of the event cost by collecting donations from local businesses