Joanne Holland is a project manager and consultant with over 15 years of experience in education, training, HR, and recruitment. She specializes in planning, organization, and quality assurance. Currently self-employed, she has previously worked for Nord Anglia Education and other organizations, managing various projects in education and employment services. She possesses qualifications in areas such as project management, health and safety, and recruitment.

1. JOANNE HOLLAND
Manchester, UK
E-mail:joanneholland67@hotmail.com
PROFILE
A commercially aware, reliable and quality focused project and business manager and consultant, with extensive experience in both the
private and public sectors, specialising in education, training and HR/recruitment. A strong and capable leader with a primary focus on
planning and organisation and programme/project development. Always fully involved with and initiates and co-ordinates customer
care, administration, business development and quality policies and procedures. Has the ability to listen, communicate at all levels,
solve complex problems and take responsibility for general organisation and business decisions on a day to day basis. A car
owner/driver with insurance for business use.
KEY ATTRIBUTES
• A clear communicator, both written and oral.
• Prince2 qualified practitioner in project management.
• Able to prioritise and manage busy work schedules
without losing attention to detail.
• Experience and understanding of the education and
training sector from primary to adult.
• Excellent planning and organisational skills.
• Takes responsibility for developing and delivering
outstanding partnership and account management
strategies.
• Proven skills in quality processes (ISO 9002) and change
transition.
• Excellent presentation skills.
• Understanding of budgets, finance and IT systems.
• Extensive knowledge of recruitment and employment policies,
procedures and legislation.
• Adaptable, dependable and committed to quality concept.
• Preparation of bids to the value of up to £2million and
contribution to bids worth up to £60million.
• Experienced People Manager, encouraging excellent
performance and the development of others.
• Senior sales, business development and employer
engagement skills and experience.
CURRENT EMPLOYMENT
COMPANY: SELF EMPLOYED
JUN 2011–PRESENT SELF-EMPLOYED PROJECT MANAGER/CONSULTANT
Responsibilities: Working primarily in the education sector to deliver project/administration management services and
consultancy:-
• Managing school improvement projects from the initial bidding stages through to completion.
• Preparing and developing business plans, marketing materials and budgets.
• Writing and producing detailed project reports.
• Preparing and updating project plans, risk assessments, timelines and budgets
• Writing and designing emails, letters, marketing materials, brochures, PowerPoints, publications and blogs.
• Researching and establishing effective communication tools and strategies for remote teams and clients.
• Providing general administration and finance support, including invoicing and payments and the
management of data.
• Researching and developing a range of procedures, policies and documentation in line with legal
requirements.
• Planning and organising meetings and events including travel, resources, room hire, communication etc.
• Proof-reading documents, publications, correspondence and training materials.
• Researching and summarising new initiatives in the education sector.
• Working with remote teams and ensuring that deadlines are met and targets achieved.
• Providing significant input and advice into strategic planning and procedural development.
• Advising on and directly supporting recruitment/HR processes.
Key achievements: • Successfully completed a 3 year combined local authority and charity project aimed at raising achievement
in mathematics.
• Supported a HR Consultancy with the transition of pensions and other benefits from Local Authority
control, to a Multiple Academy Trust.
• Successfully managed a school improvement project for primary and secondary schools across Wales.
• Supported the writing, planning and proof reading for an educational publication.
• Produced a marketing brochure and business plan for an educational consultancy business.
• Reviewed and developed processes, systems and documentation for financial procedures.
• Reviewed HR, Business and client contracts to ensure they met legal and business requirements.
• Advised a chain of Nurseries on recruitment strategies and processes.
PREVIOUS EMPLOYMENT

2. COMPANY: NORD ANGLIA EDUCATION JANUARY 2007 – JUNE 2011
NOV 2010–JUN 2011 PROJECT MANAGER – EDUCATION
Responsibilities: Responsible for supporting senior educational consultants with the management and co-ordination of a project
to develop quality training and resources for teachers and students, aimed at nurturing giftedness and
creativity in Saudi Arabia:-
• Developing a project plan and monitoring and controlling the stages and processes for the production of a
series of text books to meet contract deadlines
• Co-ordinating visa applications, overseas travel and meetings
• Working successfully with customers, suppliers and colleagues, both in the UK and overseas
Key achievements: • Successfully collated and presented a teacher training manual covering all grades and subjects
• Utilised effective communication to ensure that all parts of the project were completed within strict
timescales
JAN 2010–NOV 2010 ACCOUNT MANAGER – BACKING YOUNG BRTIAIN MENTORING
Responsibilities: Selected to take responsibility for the implementation of the employer engagement element of this DWP
project. Worked with HR and CSR Managers to recruit the support of organisations and individuals to act as
mentors to young people seeking employment as part of the DWP Backing Young Britain initiative:-
• Researching, identifying and contacting potential participants in key locations or industries and gaining
initial interest and support via telephone, e-mail, meetings, presentations, networking
• Managing and co-ordinating training events
• Acting as mentor and coach to young people seeking employment
Key achievements: • Successfully planned and implemented the initial employer engagement function to develop a wide
network of corporate partners throughout the UK.
• Achieved all targets to gain employer support for the Backing Young Britain Mentoring Programme.
JAN 2007–MAR 2010 BUSINESS MANAGER - EDUCATION RECRUITMENT AND PROFESSIONAL JOBSEARCH SUPPORT
Responsibilities: Responsible for the day to day supervision and management of a team, responsible for supplying specialist
staff to internal and external education organisations within the FE sector at all levels on a temporary and
permanent basis:-
• Developing and managing recruitment contracts to the value of £4million per annum
• Managing all HR and contract management functions for a team of 7 internal staff and up to 500
temporary workers based throughout the UK
• Business planning, strategy and development.
• Design and development of legal, sales, procedural documentation and policies
• Overseeing budget and performance against targets
Key achievements: • Worked with web developers to create a new web-based recruitment site.
• Successfully bid for and developed a DWP contract to provide professional job search support to
unemployed professionals
COMPANY: LOCAL AUTHORITY – CONTINUING EDUCATION SERVICE
JUL 2005–JAN 2007 BUSINESS DEVELOPMENT OFFICER – APPRENTICESHIPS/ENTRY TO EMPLOYMENT
Responsibilities: • Promotion and development of work-based learning opportunities and apprenticeships for young people
aged 14-25
COMPANY: WELFARE TO WORK COMPANY
JUN 2004–JUN 2005 EMPLOYMENT COUNSELLOR – NEW DEAL FOR DISABLED
Responsibilities: • Provided employment support and assistance for jobseekers, in receipt of sickness or disability benefits.
COMPANY: WELFARE TO WORK COMPANY
JAN 2003–JUN 2004 HR PROJECT MANAGER – WELFARE TO WORK
Responsibilities: • Implemented, managed and co-ordinated a work-based learning and HR project, for Clients employed on
New Deal Intermediate Labour Market programmes, on behalf of Jobcentre Plus
QUALIFICATIONS TRAINING
• 9 O’ Levels
• 1 A’ Level
• ESB Certificate in Public Speaking
• REC Diploma in Recruitment Practice and Interviewing
• ISOQAR Trained Auditor for ISO 9002
• CIEH Foundation Certificate – Health & Safety in workplace
• Prince 2 Qualified Practitioner – Project Management
• Local Authority – Recruitment for Managers
• Thomas International – Personal Profile Analysis
• Management Development Programme – to ILM Level 5
• Investors in Excellence
• Coaching and Mentoring – aligned to CMI Level 3
• Effective bid writing – Plain Words
• Sales, business development and IT courses