1. Ursula Robinson
21-67 Wyndham St S, Guelph ON, N1E 5R3 Phone (613) 262 5460 • E-mail
ursulaarobinson@gmail.com
STRENGTHS:
Effective written and verbal communication skills
Effective leadership and people skills
Fast learner and committed employee
Creative and flexible
Speak English, French, German
Experienced with Office Products, Wordpress and some Adobe
EDUCATION:
2001-2005 Grade 12 Hillcrest High school graduate
2006-2012 Carleton University Student, History
2014-Present Algonquin College, Creative Writing
Algonquin College Student, Social Media
WORK EXPERIENCE:
Social Media Co-Ordinator/Retail Accounting Clerk April 2014 – Present
Mountain Equipment Co-op, Ottawa ON and Burlington ON
Organizing store events
Managing store's social media
Preparing and performing television appearances for MEC
Creating and implementing social media strategy for store
Providing solutions to Member issues
Processing returns and warranties
Updating and creating Member accounts
Maintaining stock of product around cash area
Answering member questions
Resolving cash outs
Creating deposits and coin orders
Filing
Interacting directly with Members and Staff
Seasonal Sales Associate November 2013 – January 2014
The Hudson’s Bay Company, Bayshore, Ottawa ON
Assisted customers
Worked as a cashier
Responsible for deposits and opening cash
Maintained cleanliness of department
Trained new associates
Administrative Assistant April – September 2013
Polytechnics Canada, Ottawa ON
Answered and directed calls
Maintained and updated database
Filing
Maintained staff schedule
Light accounting work
Organized meetings and travel
Editing and researching
Assisted with running Annual Conference

2. Sales Associate October 2011 - June 2012
EQ3, Byward Market, Ottawa ON
Greeted customers and informed them of promotions
Aided clients in building living rooms
Helped with inventory and visual displays
Maintained stock and cleanliness of store
Assisted in visual displays and inventory counts
Sales Associate/Stock Room November 2009 - October 2011
Jacob Boutique, Rideau Center, Ottawa ON
Greeted customers and informed them of promotions
Helped customers find inventory
Helped to form regular client base
Maintained organization of store and inventory
Created visual displays
Line Cook/Kitchen Supervisor August 2008 - October 2009
Memories Café, Clarence St., Ottawa ON
Prepared food and drink orders
Restocked bar and kitchen
Opened and closed restaurant
Trained new staff members
Kept staff organized and on task
Acted as liaison between staff and owner
Hostess/Bartender October 2007 - June 2008
One Fish Two Fish, Merivale Road, Ottawa ON
Greeted guests and seated them
Organized seating chart and reservations for service
Bussed tables, cleaned and folded linens
Made drinks to order
Stocked and did inventory for liquor
Expediting
Teaching Assistant May - June 2007
Rabanus Maurus Schule, Magdeburger Strasse, Fulda, Germany
Prepared and taught lessons
Marked assignments
Designed and delivered an after school conversation class
Nursery Assistant October 2005 - July 2006
Children’s Corner, Hastings Rd., London, UK
Cared for children ages 18 months to 2 years
Aided in food preparation
Supervised and taught children