1. Heather
DeStefano
14 East 105th
Street, #14, New York, NY 10029
631-918-2961 HDJinc@gmail.com
OBJECTIVE
To join a growing company that can utilize my attributes and maximize my strengths. In becoming a part of
your facility, I will provide high levels of customer care.
PROFESSIONAL EXPERIENCE
The Zellman Group LLC
Recovery Specialist 09/14-Present
· Customer service
· Collect on Civil penalties
· Process over the phone recovery/collection payments
· Organize and maintain a productive daily work environment
· Perform data entry to ensure up-to-date client database
Moxie Films
Production Manager 01/13–12/13
· Production crew recruitment
· Interviewing and hiring assistants to all department heads
· Scheduling for production and postproduction
· Communication with assistant director or daily call sheets
· Filing permits for on-location shoots
Marchon Eyewear
Floor Manager/Lead Shift Supervisor 01/12-12/12
· Manage the sales, staff, operational and merchandising functions
of the store to attain maximum profitability.
· Provide clerical support to store manager by filing and doing inventory control.
· Perform inventory control that required daily management of merchandise sheets of imported
and exported high-end frames.
· Provide word-processing and secretarial support.
· Greet, assist and/or direct the general public and loyal return customers.
In-style Pet Spa & Groomers, Inc. and
K-9 Bath House, Inc.
Receptionist 02/05-01/12
· Daily calendar management for 3 groomers.
· Receive, direct and relay telephone, email and fax messages.
· Open and date stamp all general correspondence.
· Manage front desk area.
· Organize and uphold a productive daily work environment.
· Oversee all accounts payable, receivables and invoicing.
· Maintain the general filing system and file all correspondence.
· Monitor an adequate inventory of office supplies.
EDUCATION
H.S. Diploma - Lindenhurst Senior High School
150 Charles Street, Lindenhurst, NY 11757
Maria Regina Catholic Grade/Middle School
4045 Jerusalam ave seaford, NY 11783
SKILLS
Microsoft Office, PowerPoint, Word and Excel, 30 words accurate typing per minute, Internet, multi-
tasking, fast paced, problem solver, organized, great inter-personal skills, quick thinker, ability to work as
part of a team or independently.