Well Driven and motivated employee

1. KEVIN P. DICARLO
Email: kevinpdicarlo@gmail.com
Phone: 321-202-1927
https://www.linkedin.com/in/kevinpdicarlo
SUMMARY
Motivated and creative leader with over 10 years of demonstrated ability to supervise, lead, follow and
serve in all operational aspects, while also being responsible for the training of subordinate personnel
EXPERIENCE
03/15-Present Walt Disney World FOH/BOH at Cosmic Rays Magic Kingdom
Trained in all areas of the front and back of house entry level operations
1/13 to Present Self-Employed Kevin P. DiCarlo LLC
Work as a business consultant -Do varies contracts with Arise, Turbo Tax -Customer Service Driven-Promote bands through
Mediatwist group -IT Driven
7/12-11/26/12 City College- 10/11-7/12 Kaplan University- 02/11-10/11 Southern Technical College- Admission Rep
Responsible for helping prospective students. -Conduct University information sessions, coordinate campus tours for
students and parents. -Provide guidance and maintain a high level of customer service throughout the admissions process.
-Perform a variety of tasks and manage time efficiently to balance daily outgoing calls, incoming calls, interviews, tours and
follow up.
08/05-11/10 CCI (Everest/Wyotech)-ADOA/Master Admissions Rep
-Provide guidance and maintain a high level of customer service throughout the admissions process. -Rely on experience
and judgment to plan and accomplish goals. -Perform a variety of tasks and manage time efficiently to balance daily
outgoing calls, incoming calls, interviews, tours and follow up. -Parthenon XII Ionic award winner -Complete all required
reports and send to Regional Admissions director. -Employ ethical admission practices that meet regulatory agency and
company standards.-Evaluate performance and make recommendations for personnel actions. -Motivate employees to
achieve peak productivity and performance.
06/03-06/05 McDonald’s- Panama City Beach, FL -Store Manager
Organizing and tracking the progress of all aspects of my team and made any necessary adjustments to correct problems. -
Hiring, training and developing quality employees and generating a strong 'team' approach to all work aspects. -
Demonstrating skills accommodating private parties credited with a
high degree of diplomacy resolving problems without sacrificing customer relations. - Experience in procurement, storage,
inventory management, order processing and distribution of marketing merchandise. - Maintaining records regarding
employee vacation and sick time.
12/98 - 03/03 United States Marine Corps -Marine Corporal
Set up communications. - Interlinked radios, computers, ran lines and troubleshoot. - Extensive use of Microsoft Word,
Excel, PowerPoint, Word Processing. - Acted as a liaison between the Sergeant Major and Marines for all projects. -
Planning and coordinating all living arrangement on and off-base. - Supervised barracks for 850 Marines including cleaning
schedules for daily inspections.
4/94 - 10/98 TGI Friday's Orlando/Key West, FL ,Phoenix, AZ Trainer/Bartender
Orientation and training of all new employees - Organizing and supervising of all bar promotions and marketing
campaigns. - Tending bar in a fast paced environment that required a team leader and a self-starter. - Organizing all off-site
employee activities including a championship softball team
12/92- 3/94 Planet Hollywood Orlando, FL Trainer/Bartender
Tending bar in a fast paced environment that accommodated a lot of high profile patrons requiring a high degree of
diplomacy and special attention. - Inventory and distribution of all marketing merchandise. - Organizing all offsite
employee activities including three softball teams.
EDUCATION
Everest University- N. Orlando, FL -MBA-Human Resources (In progress-Started October 08)
Florida State University-Tallahassee, FL -B.S Social Science (August 08) - Sociology, Pre-law
Gulf Coast Community College-Panama City Beach, FL -A.S. Criminal Justice (July 06)
A.A. –General (December 06) Police Academy Certification (May 04)
Cathedral Preparatory School -Erie, PA -High School Diploma (June 89) - Accounting