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Selecting Technology
for Higher Education
Laura A. Pasquini, Ph.D.
HEAL 570
Innovation in Higher Ed
Key Trends & Issues for
in Higher Ed
Reduced financial support to higher
education
Linking funding to retention and completion
Higher education officials think too many of
our decisions are not data driven
Meeting the needs of a changing, evolving
& multi-dimensional student population
Desired Attributes
for Technology in
Advising
2013
Technology in Advising Use
#AcAdv
Advising Technology
Wish List
“System that integrates
academic information,
student records, and
student connections”
#AcAdv
Streamline #AcAdv Tools
Right now, there are at least 4 systems
we use daily (E-mail, PeopleSoft,
DegreeWorks, Blackboard) and have
three different log ins. A "one stop 
shop" where we can log in once and
see/use all of our required systems
would be wonderful.”
#AcAdv
Need for Communication &
Information Sharing
“An integrated system that includes
advising notes, degree audits, appointment
scheduling, a communication system with
students that also documents those
communications in the student's advising
file, and incorporates all records regarding
students' academic status (e.g. good
standing, probation, etc.)”
#AcAdv
Holistic Student Support
“A tool that allows for
students to develop an
academic, career and
financial plan that also
integrates the degree
evaluation tool.”
#AcAdv
Technology to Connect
“I would like for technology to
play a larger role in my advising
practice. I would love to be able
to utilize Facebook and Twitter to
connect as an individual advisor
to my students.”
#AcAdv
Social Streams of
Communication
“Additionally, it would be
beneficial to have a social media
hub to manage and ensure that
our message is being uniformly
pushed on each platform in ways
that are unique to that platform.”
#AcAdv
Ideal Technology for Advising
•Integrated intro current systems & campus technology
•Opportunity and access for student support regardless of
location, time, etc.
•Builds an advising rapport, makes connections, and
develops community
•Transparent knowledge sharing and degree completion
•information
•Addresses both learner and advisor needs/preferences
•Holistic view of the student learning experience
(Pasquini & Steele, 2016)
What technologies
can best support
how you advise
your students?
Technologies to
Support Our Learners
• Culture of change in our institutions
• Leadership vision for learning & support
• Align technology with campus strategic plans & goals
• Reduction in resources & increase need for support
• Interest in holistic advising practices across campus
• Push to move online and blended advising models
Ask 5 Questions First
1) Who are the learners?
2) What are the desired learning outcomes?
3) What strategies will be employed to facilitate
this learning/advising?
4) What are the unique educational characteristics
of each medium/technology and how will they
match your learning/advising requirements?
5) What resources are available? (Bates, 2015)
Learning + Technology
SECTIONS Model
• Students
• Ease of use
• Costs
• Teaching functions
• Interaction
• Organizational issues
• Networking
• Security and privacy (Bates, 2015)
Evaluate Tech for…
• Creating advising Learning Outcomes
• Offering ways for students to show their work, e.g.
Student Portfolios, personal websites, etc.
• Students see academic progress & navigate online
resources for learning
• Partnerships with Scholars for Practical Applications
Assess Tech for…
• Compatibility with institutional technologies
• Universal Design of the technology
• Accessibility and ADA compliance
• User experience of applications & tools
• Practicality for adoption by students, staff, and faculty
At Your Campus, can you?
• Participate in training & learning
opportunities
• Contribute to Technology Decisions
or Planning Committees
• Partner to Integrate Support with IT
Services
• Cross-train, mentor & more with
instructional designers
• Lead on technology & advising
projects
Where do you learn
about technology
for higher ed in
your functional
area?
http://onlinelearningconsortium.org/
• OLC works to advance online and blended education in higher education through
professional development, research, and applied practice. Follow: @OLC_Today
 http://www.educause.edu/
 
• EDUCAUSE is a nonprofit association whose mission is to advance higher 
education by promoting the intelligent use of information technology.
• Advising Systems - 30 Resources
- 924 Resources
o Applying Technology to Academic Advising: A Vision Statement
o ECAR Study
What Happens On Campus Goes
On YouTube [Or elsewhere.]
Shout out to @ACPA & @equalman + MORE!
#ACPAdigital http://digitaltaskforce.myacpa.org/
Supporting Students with
Technology
WW
“integrate or update technology for our advising, 
our institutions will need to consider how to 
provide support, training, and job aid resources 
to scaffold technology use for higher education 
staff, faculty, and students.”
WICHE Cooperative for Educational Technologies (WCET) - 
Pasquini & Steele, 2016
NACADA’s 
Technology in 
Advising 
Commission
The purpose is to help academic advisors and advising administrators to 
understand the impact that technologies such as:
•Online communication & virtual advising
•Degree audits & web registration
•Student information systems & electronic advising notes  
•Social and connected spaces for innovative staff/faculty resources
•Understand the ideas and trends of how technology is being utilized in higher 
education
 http://www.nacada.ksu.edu/Community/Commission-Interest-Groups.aspx
Advisor Networking
www.ucan.unt.edu
What are the
problems you want
to study, not the
things?

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HEAL 570: Selecting Technology for Higher Education

Editor's Notes

  1. Why wouldn’t we expect our advisors to be part of the continual assessment process? We have high stakes for retention & persistence in our programs - so all campus stakeholders need to be involved in: -Guiding our learners though an advising syllabus with SLOs/requirements -Facilitate reflective and authentic learning experiences -Self-evaluation of advising experience, student progress, and outcomes for program
  2. Why wouldn’t we expect our advisors to be part of the continual assessment process? We have high stakes for retention & persistence in our programs - so all campus stakeholders need to be involved in: -Guiding our learners though an advising syllabus with SLOs/requirements -Facilitate reflective and authentic learning experiences -Self-evaluation of advising experience, student progress, and outcomes for program
  3. -Scholarly work demonstrated by publications, grants, presentations recognized on campus, NACADA, and other national and international domains -Learners success is attributed to advisor impact - why admissions brags, enrollment increases, and employers want to hire your undergraduate students