Leveraging Technology in Your Learning Center: Enhancing Services, Creating N...Lisa D'Adamo-Weinstein
Emerging technologies such as social networking, multi-media sharing, collaborative workspaces, and mobile technologies are significantly changing the nature of learning and learner expectations for interaction, access, and engagement.
Learning center professionals need to leverage these emerging technologies in ways that can enhance they ways in which we deliver services, create resources, market our centers, manage and train staff, and evaluate our centers.
The focus of the topics I will cover during the institute will be on how to best understand emerging technologies and how to choose the technology tools that will help you meet your goals in managing your learning center.
Best practices in online student services Inna Link
This presentation examines key institutional factors in online program design and highlights the latest technological approaches in supporting non-traditional learners in the context of distance education
From badges to breakthroughs.final.revEllen Wagner
From Badges to Breakthrough. An EDUCAUSE featured session. Ellen Wagner, Fred Hurst, Karen J Solomon, Deb Everhart. October 17, 2013. MOOCs, personalized learning, direct assessment, badges.
Leveraging Technology in Your Learning Center: Enhancing Services, Creating N...Lisa D'Adamo-Weinstein
Emerging technologies such as social networking, multi-media sharing, collaborative workspaces, and mobile technologies are significantly changing the nature of learning and learner expectations for interaction, access, and engagement.
Learning center professionals need to leverage these emerging technologies in ways that can enhance they ways in which we deliver services, create resources, market our centers, manage and train staff, and evaluate our centers.
The focus of the topics I will cover during the institute will be on how to best understand emerging technologies and how to choose the technology tools that will help you meet your goals in managing your learning center.
Best practices in online student services Inna Link
This presentation examines key institutional factors in online program design and highlights the latest technological approaches in supporting non-traditional learners in the context of distance education
From badges to breakthroughs.final.revEllen Wagner
From Badges to Breakthrough. An EDUCAUSE featured session. Ellen Wagner, Fred Hurst, Karen J Solomon, Deb Everhart. October 17, 2013. MOOCs, personalized learning, direct assessment, badges.
Porto's presentation at the Annual EDEN conference in Lisbon, 2008. Covers the adoption of web 2.0 tools and applications in higher-education, its consequences, and the challenges given institutional ownership and adoption of more rigid LMS environments.
Best Practices in Online Academic Advising DeliveryLaura Pasquini
The Global Community for Academic Advising (NACADA) has identified the need to educate advisors on how to effectively implement technology into their practice. The NACADA Technology in Advising Commission continues to thrive to support new initiatives and tap into the advising needs for the profession. During the 2009 NACADA Winter Institute, the first hands-on, interactive NACADA Technology Seminar (Pasquini, Steele, Stoller & Thurmond, 2009) introduced participants to a conversation about technology in advising. NACADA continues to support online webinars to share expertise and resources throughout the United States, and across the globe. Other examples of online NACADA development and training initiatives can be found on commission group wikis, regional blogs, slide sharing websites, NACADA Facebook group page and daily on the NACADA Twitter stream.
Overall, a renewed emphasis for collaborative, online engagement in the higher education community is evolving to develop new forms of interaction and assessment. Participants will learn and share examples of online advising delivery being utilized in the advising practice. Session facilitators will share their experience advising with social networks, IM, web conferencing, podcasts, slidecasting, and other online resources. The growing use of social media and online tools, combined with collective intelligence and mass involvement, is gradually but deeply changing the practice of learning (The Horizon Report 2008). Electronic technologies can create a change in pedagogy for students, staff and faculty connected to the advising process. Advising units need to think about online advising development that includes increased participation, self-paced learning design, and continual assessment and feedback.
Amy Jaramillo of IDEAL-NM, Bob Currie of Montana Digital Academy, and Dawn Nordine of Wisconsin Virtual School share information about their respective organizations and their unique research needs.
The application of technology enhanced learning to enhance the ‘student learning journey’, was a presentation to the staff of the University of South Africa on Tuesday 16 September 201
SLN SOLsummit 2009 presentation - by Raylean Henry
http://slnsolsummit2009.edublogs.org
he Virtual Reality of Student Services
The Regents Online Campus Collaborative is a forty-six campus collaborative model focused on providing quality online education and workforce training to help Tennesseans have a better life. Our online students have access to student services including the virtual bookstore, virtual library, virtual student union, virtual career center, virtual tutoring, 24 x7 technical support, and ADA Services.
Student success is a key concern in the higher ed community. Join this session to learn how Western Governors University (WGU) and Cornell University are tackling student success issues by placing the emphasis on the student experience rather than on back office solutions. WGU will share how they are using predictive analytics to proactively ensure student success not only at the course level, but also in staying on track for graduation. They will also show how they’ve created a Student Community to increase collaboration and foster a culture among distance learners. Cornell will then share its student-first approach to building an engagement platform. It’s social on the front end and ‘big data’ on the back end with the goal of creating a simple and intuitive online experience.
SUNY Broome is one of 64 campuses in the State University of New York System and a new member of Achieving the Dream. “Joining Achieving the Dream was important for us,” said Heather Darrow, Staff Associate for Student Retention. “We are striving to become a college that is proactive and not reactive. I think that’s why we joined when we did - and why we invested in Starfish. Both investments demonstrate our administration’s commitment to student success.” SUNY Broome focused on early alert flags and Kudos in their initial implementation, and now they are eager to do more. They are training faculty, building automated workflows around flags, and developing ways to encourage participation both within the faculty and for those in non-academic roles. This Webinar will focus on advice and “lessons learned” in the early stages of implementing the Starfish platform at a community college. As Heather Darrow said, “In the beginning it seemed very abstract – I know it can be hard to conceptualize how Starfish will work. But I figured it out, and others can too. I look forward to helping other schools!” Speakers: Heather Darrow, Staff Associate for Student Retention Michelle Beatty, Online Student Advisor
Porto's presentation at the Annual EDEN conference in Lisbon, 2008. Covers the adoption of web 2.0 tools and applications in higher-education, its consequences, and the challenges given institutional ownership and adoption of more rigid LMS environments.
Best Practices in Online Academic Advising DeliveryLaura Pasquini
The Global Community for Academic Advising (NACADA) has identified the need to educate advisors on how to effectively implement technology into their practice. The NACADA Technology in Advising Commission continues to thrive to support new initiatives and tap into the advising needs for the profession. During the 2009 NACADA Winter Institute, the first hands-on, interactive NACADA Technology Seminar (Pasquini, Steele, Stoller & Thurmond, 2009) introduced participants to a conversation about technology in advising. NACADA continues to support online webinars to share expertise and resources throughout the United States, and across the globe. Other examples of online NACADA development and training initiatives can be found on commission group wikis, regional blogs, slide sharing websites, NACADA Facebook group page and daily on the NACADA Twitter stream.
Overall, a renewed emphasis for collaborative, online engagement in the higher education community is evolving to develop new forms of interaction and assessment. Participants will learn and share examples of online advising delivery being utilized in the advising practice. Session facilitators will share their experience advising with social networks, IM, web conferencing, podcasts, slidecasting, and other online resources. The growing use of social media and online tools, combined with collective intelligence and mass involvement, is gradually but deeply changing the practice of learning (The Horizon Report 2008). Electronic technologies can create a change in pedagogy for students, staff and faculty connected to the advising process. Advising units need to think about online advising development that includes increased participation, self-paced learning design, and continual assessment and feedback.
Amy Jaramillo of IDEAL-NM, Bob Currie of Montana Digital Academy, and Dawn Nordine of Wisconsin Virtual School share information about their respective organizations and their unique research needs.
The application of technology enhanced learning to enhance the ‘student learning journey’, was a presentation to the staff of the University of South Africa on Tuesday 16 September 201
SLN SOLsummit 2009 presentation - by Raylean Henry
http://slnsolsummit2009.edublogs.org
he Virtual Reality of Student Services
The Regents Online Campus Collaborative is a forty-six campus collaborative model focused on providing quality online education and workforce training to help Tennesseans have a better life. Our online students have access to student services including the virtual bookstore, virtual library, virtual student union, virtual career center, virtual tutoring, 24 x7 technical support, and ADA Services.
Student success is a key concern in the higher ed community. Join this session to learn how Western Governors University (WGU) and Cornell University are tackling student success issues by placing the emphasis on the student experience rather than on back office solutions. WGU will share how they are using predictive analytics to proactively ensure student success not only at the course level, but also in staying on track for graduation. They will also show how they’ve created a Student Community to increase collaboration and foster a culture among distance learners. Cornell will then share its student-first approach to building an engagement platform. It’s social on the front end and ‘big data’ on the back end with the goal of creating a simple and intuitive online experience.
SUNY Broome is one of 64 campuses in the State University of New York System and a new member of Achieving the Dream. “Joining Achieving the Dream was important for us,” said Heather Darrow, Staff Associate for Student Retention. “We are striving to become a college that is proactive and not reactive. I think that’s why we joined when we did - and why we invested in Starfish. Both investments demonstrate our administration’s commitment to student success.” SUNY Broome focused on early alert flags and Kudos in their initial implementation, and now they are eager to do more. They are training faculty, building automated workflows around flags, and developing ways to encourage participation both within the faculty and for those in non-academic roles. This Webinar will focus on advice and “lessons learned” in the early stages of implementing the Starfish platform at a community college. As Heather Darrow said, “In the beginning it seemed very abstract – I know it can be hard to conceptualize how Starfish will work. But I figured it out, and others can too. I look forward to helping other schools!” Speakers: Heather Darrow, Staff Associate for Student Retention Michelle Beatty, Online Student Advisor
The 2.0 Adoption Council Enterprise 2.0 Black Belt Workshop: Mitigating Real or Perceived Risks by Kevin Jones & Bart Schutte @ Enterprise 2.0 Conference Boston, June 2010
Salesforce Foundation HESUMMIT 2014 7Summits Social Strategies for Successf...7Summits
Engage in a discussion about how leading institutions are applying social technologies to attract new students, engage and retain their existing student population, and inspire and re-connect with alumni.
Advising Technology: The Needs Assessment & Implementation ProcessLaura Pasquini
Technology can provide new ways to connect, collaborate and share resources for academic advising. Successful implementation of technology in advising is often the results of a needs assessment and planning process. During the review and planning process, advising units will be able to identify areas for where digital resources are most suitable, accessible, and meaningful for their students.
There are many online tools and resources to support academic advisors; however a critical part of technology implementation is the assessment and planning process. It is important to review the departmental objectives and learning outcomes to ensure it aligns the advising unit's learning strategy to meet departmental needs and training focus (Brandon, 2006). Attendees will learn how to effectively conduct a needs assessment and implement technology into their advising practice.
Participants will brainstorm ideas around program initiation, collaborative partnerships & teams, project planning, and models for implementing technology in advising to meet the needs of their students, staff and faculty at their home institution.
Growing a whole institution culture of commitment to student engagementJisc
As the student engagement agenda has gained momentum in UK higher and further education, there are numerous interesting and complex issues that arise and seemingly prevent a whole institutional commitment to working with students as partners.
Issues such as departmental autonomy, traditional hierarchies and power dynamics, and lack of time invested in innovative student engagement all contribute to a landscape where engaging students remains a project rather than a culture, and something done in a few departments rather than across a whole institution.
Find out more at https://www.jisc.ac.uk/events/growing-a-whole-institution-culture-of-commitment-to-student-engagement-20-jan-2016
Forging Successful Learning Centers: Critical Considerations and Evidence-Bas...Lisa D'Adamo-Weinstein
Forging Successful Learning Centers: Critical Considerations and Evidence-Based Practices for New LC Directors
Presented at NCLCA 2021 Annual Conference
Stepping into an LC leadership role and feeling overwhelmed about how to focus your efforts? Join members of the NCLCA Past Presidents Council for an in-depth exploration of evidence-based best practices that will help you improve the infrastructure and operations of your center.
Breakout groups will allow you to begin forging concrete plans in critical areas, including LC programs and services, utilization of online tools and technology, assessment and evaluation, professional development, and budgets and revenue generation.
Co-presented with NCLCA Past President's Council members Geoff Bailey, Lindy Coleman, Lisa D'Adamo-Weinstein, Jenny Haley, and Laura Sanders as part of the National College Learning Center Association (NCLCA) 47th Annual Conference. Birmingham, AL and online.
This session will utilize coaching skills to create a culture of learning and career development. Do your leaders see employee engagement as a survey, program, or completing a course? Do you want your leaders and employees to convert feedback and conversations into meaningful action and growth? Unconscious bias, resistance to feedback and organizational politics can make it challenging to measure the needs of your teams and organizations. With the coaching skill everyone can be equipped to help drive learning and growth.
There are a number of occupational roles, positions, and career paths into learning design. This is an introduction to a few ways learning/instructional design careers are evolving in education and industry today.
For LTEC 4000: Module 8 - Facilitation Strategies, Tools, and Overview
Reference:
Bens, I. (2012). Facilitating with ease! Core skills for facilitators, team leaders and members, managers, consultants, and trainers. San Francisco: Jossey-Bass. (ISBN: 9781118107744) Course syllabus Reference: (Bens)
Pod Save Higher Ed: Resources for PodcastingLaura Pasquini
For higher ed, the podcast medium allows for hosts/producers to extend knowledge to a campus community, academic discipline, and practitioners who want to engage deeply on specific topics, ideas, trends, and/or issues. To plant the podcast production seed, I thought I’d share a few podcast planning/development resources I’ve been curating from a recent workshop I facilitated, called Pod Save Higher Ed. Here is the podcast planning and brainstorm resource to be downloaded (as a PDF file) shared under a Creative Commons license:
Pasquini, L. A. (2018). Pod Save Higher Ed: A Resource Guide To Inspire Storytelling & Podcast Making in Higher Education. figshare. Retrieved from https://doi.org/10.6084/m9.figshare.7228223.v1
More resources at https://techknowtools.com/2018/10/22/pod-save-highered/
UH Innovative Teaching and Learning at a Distance:
Powerful Tools to Create, Demonstrate, and Activate Learning
https://ssl.uh.edu/itld/
What's Your Story?
Discussing bringing your digital identity online in higher ed for research and practice with ALS 6015: Teaching in Higher Education @profpatrice's class
Becoming a Scholar and Author: Publish in the #TACUSPA JournalLaura Pasquini
The academic writing process and ways for Student Affairs scholar-practitioners, professionals, and graduate students to get involved with the TACUSPA Journal: www.studentaffairs.com
For the Solution Design Summit (SDS), a new program feature created for OLC Innovate 2016, small teams (e.g. 3-5 people) will submit a challenge from their respective organization and/or institution that requires a creative, multi-disciplinary approach. Selected teams will receive feedback on their SDS proposal, be invited to join the SDS workshop session at the start of the conference to network with peers and solicit feedback from experts, be provided an opportunity to “pitch” (i.e. 10 minute presentation) their ideas during the #OLCInnovate conference where participants can ask questions or give feedback, and share with the OLC community after Innovate 2016 concludes.
#SMsociety15 Panel: More Than Just a “Follower”: How Is Academia Being Influe...Laura Pasquini
#SMsociety15 Conference, Toronto, Canada - July 29, 2015
This panel will focus on the intersections between social media and academia, in relation to the theme of Social Media’s Impact on Society, but discussion will examine impact through the lens of trust and credibility within online communities. In an era of knowledge abundance, scholars have the capacity to distribute and share ideas and artifacts via digital networks and communities of practice. This fosters extensive cross-disciplinary public ties and rewards connection, collaboration, and curation between individuals rather than roles or institutions. These informal online developments and support networks in higher education is contributing to scholarly publications, professional development, and personal support. That being said, participation within these networks offers both opportunities and challenges with engagement. This panel will discuss their perspectives and encourage audience participants to share their stories, questions, and ideas on this topic.
The #Selfie : Modeling Your Online Persona to Support Student Success
#NACADAmelb Conference 2015, Melbourne, Australia June 26, 2015
#AdvSelfie digital handout: http://bit.ly/advselfie and Slide Deck
Our students are sharing their lives online with friends, family, and peers. Often times they’re willing to share their lives with us too. But many advisors are hesitant to heed the invitation. Developing your own online persona can help to create an open atmosphere for starting conversations, addressing mental health issues, and growing a network of support. So... go ahead, take that selfie. Post it up and put it online... you may be surprised what comes of it!
Checklist for Selecting Technology for Learning, adopted from Bates (2015) Appendix 2: Questions Adopted from Questions to Guide Media Selection and Use.
Bates, A. W. (2015). Chapter 8: Choosing and using media in education: The SECTIONS model. Teaching in a Digital Age. A Creative Commons Attribution-NonCommercial 4.0 International License. Retrieved from http://opentextbc.ca/teachinginadigitalage/part/9-pedagogical-differences-between-media/
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
1. Friday, August 10, 2012
Technology Adoption & Life Cycle: From
Implementation to Evaluation of
Technology in Advising
NACADA TechTalks
Sponsored by the Technology in Advising Commission
Laura Pasquini, Chair
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported
License (http://creativecommons.org/licenses/by-nc-nd/3.0/deed.en_US)
2. PANELISTS
George Steele: gsteele1220@gmail.com
Consultant for Enrollment Builders
Member of NACADA for 20+ years
Published on technology and exploration processes
Clay Schwenn: cschwenn@uw.edu
Lead Academic Counselor, Univ. of WA
Former Chair, Tech. in Advising, NACADA
3. • Using the CENTSS model for institutional-wide
technology assessment for delivery of student services
• Innovative uses of technology to enhance communication
and interaction with students
• Challenges that lie ahead for technology adoption in
academia
Overview
4. “Academic advising is one of the very few institutional functions
that connect all students to the institution. As higher educational
curricula become increasingly complex and as educational
options expand, pressure to make the academic experience as
meaningful as possible for students has increased as well. Higher
education, in turn, has responded with renewed attention to the
need for quality academic advising.”
THE ROLE of ACADEMIC ADVISING, Council for the
Advancement of Standards, Contextual Statement, Page 1
http://www.cas.edu/getpdf.cfm?PDF=E864D2C4-D655-8F74-2E647CDECD29B7D0
CAS Standards
5. CENTSS Audit
Five Student Services Areas:
- Academic Services
- Personal Services
- Administrative
- Communications
- Student Communities
31 Student Service Audits
6. CENTSS Defined
The Center for Transforming Student
Services provides educational
institutions with unique access to
strategies and knowledge for
blending the power of technology
with the personal attention of
traditional student support services.
7. Feedback
Debrief Teams
Create Action Team
Once Audit is Completed-Next Steps
8. Audit Generations: Defining a Portal
Generation 1
This component is missing from the website
Generation 2
Only basic information is available. It is presented from the
institutional point of view – often a copy of that included in the
institution’s print material rather than written in web style.
Transactions cannot be done over the web.
Generation 3
Paths appear for different types of students so that information relevant
to a particular group (such as prospective students, current students,
and transfer students) can be more easily found. The point of view is
still that of the institution. Students can fill out forms and click on
email addresses to send messages and conduct some limited searches.
They cannot save information or views.
9. Audit Generations: Defining a Portal
Generation 4
The text is directed at the student and written in web style. Students
can conduct transactions over the web through portal technology.
They may have multiple sign-ons and passwords (different ones for
the library, student accounts, and career services) or a single one.
Within the portal environment, information is personalized and
customized to the individual. Students can conduct more advanced
searches and save their information at various stages in the
interactive forms.
Generation 5
The services (inside and outside the portal) are customized to the
individual and anticipate his/her needs through step-by-step guides
or the use of artificial intelligence. The services are delivered just-in-
time based on the student’s preferences. When appropriate the
services are integrated to provide more holistic support and live
interaction.
10. Schedule an appointment
DISTRACTOR
Cannot find information or services on the web.
GEN
1 View hours my counselor is available, along with instructions for
scheduling an appointment via the phone or for dropping by the office.
2
Link to and fill out an online form to request an appointment during designated office
hours. Receive an e-mail with time and date of appointment.
3
Link to my counselor’s calendar from MyAccount. Select and reserve a slot.
4 Log in to MyAccount and submit reason for requesting an appointment with a counselor.
Based on reason and information stored in my profile, receive selection of times
5 matching my availability and the amount of time recommended for this type of
appointment. (Smart calendar varies length of the appointments, based on reasons.)
Select an appointment slot convenient to me, and set time for advance reminder
message. Find link to customized materials and advice for preparing for appointment
via e-mail or posted in MyAccount.
11. Ohio Institutions participating 2010
• Belmont Technical College • Central Ohio Technical
• Cincinnati State Technical and College
Community College • Central State University
• Clark State Community College • Cleveland State University
• Columbus State Community College • James A. Rhodes College
• Cuyahoga Community College • Kent State University
• Hocking College • North Central State College
• Lakeland Community College • Rio Grande Community
• Lorain County Community College College
• Marion Technical College • Southern State Community
• Miami University College
• Owens Community College • Terra Community College
• Sinclair Community College • Wright State University
• The University of Akron
• The University of Toledo
• University of Cincinnati
• Washington State Community College
• Zane State College
19. Biographies
George: gsteele1220@gmail.com
• Consultant for Enrollment Builders
• Member of NACADA for 20+ years
• Published on technology and exploration processes
• Clay: cschwenn@uw.edu
• Lead Academic Counselor, Univ. of WA
• Former Chair, Tech. in Advising, NACADA