1. The document discusses the use of social software tools like blogs, wikis, podcasts, and RSS feeds in health libraries. 2. It provides definitions and examples of different social media tools and their potential benefits for knowledge sharing and communication among health professionals. 3. The workshop engaged participants in hands-on activities using tools like blogs, wikis, and podcasts to experience their interactive features and discuss their future applications in health libraries.

1. “ Using social software in health libraries” A continuing education (CE) course for the 2007 CHLA/ABSC Conference Ottawa, Ontario, May 28 th , 2007, University of Ottawa, Morriset Library Dean Giustini & Eugene Barsky University of British Columbia (UBC) Library

2. Introductions Instructors Logistics Schedule 1:30-5:00pm Pre-workshop e-mail – feedback? You’ll need to open two browsers: http:// hlwiki.slais.ubc.ca / Go mid-page, under ‘ New content ’ Click on ‘ Using social software in health libraries’ link http:// bloglines.com Handouts Barsky/Giustini – 2007 CHLA/ABSC Social software

3. Objectives Introduce social software to health librarians Provide our personal opinions & perspectives Learn some basic tips & tricks Engage health librarians in dialogue and debate Assess Web 2.0’s future impact on health libraries. Barsky/Giustini – 2007 CHLA/ABSC Social software

4. Using social software Definition( s): “ social-software refers to web-based software tools that support or foster group interaction” Tools Blogs, wikis, podcasts, video, RSS feeds Interactive, open, easy to use, remixable Impact in medicine, socialization Web 2.0 creates conversations Conversation, ‘on the wards’, rounds Knowledge begins with conversations* Barsky/Giustini – 2007 CHLA/ABSC Social software Kenneth Megill. Thinking for a living: the Coming Age of Knowledge Work . 2004

5. Blogs – part I What is a web-log, or blog? Definition, benefits, weaknesses Why use them? Communication, discourse, debate, outreach Platforms Free & fee-based; e.g. Movable Type, WordPress, Blogger, etc. Bloggers in health and medicine Our experience as bloggers & who we read Use wiki (or search tools) to find other blogs Barsky/Giustini – 2007 CHLA/ABSC Social software Blogger.com

6. Time : twelve (12) minutes Search for your favourite medical blog Or, find one on the wiki: http://tinyurl.com/3ext68 Is blog’s purpose stated? Is blog current? Is blogger engaging? Dull? Describe its tone Other observations e.g. writing style, humour Share your favourite blog with class Barsky/Giustini – 2007 CHLA/ABSC Social software technorati.com blogsearch.google.com Blogging – ‘hands-on’

7. RSS feeds – part II What is RSS? Possible applications for current awareness, filtering tool RSS readers Tools we use, i.e. Bloglines.com, iGoogle Databases with RSS: PubMed; Google; EBSCO databases; no OVID yet Medical RSS feeds Go to wiki page on RSS Find or browse RSS feeds (search) i.e. MedWorm, LibWorm, Ask.com Barsky/Giustini – 2007 CHLA/ABSC Social software

8. RSS practice – ’hands on’ Time : ten (10) minutes Sign onto your RSS reader account: i.e. Bloglines, Google Reader or i Google? Subscribe to CBC health’s RSS feed http:// www.cbc.ca/rss / Add any second RSS feed to your reader Questions ? Break Barsky/Giustini – 2007 CHLA/ABSC Social software bloglines.com iGoogle.com

9. Wikis – part III What are wikis? Collaborative authoring at a website anyone can edit Content management systems Free vs fee-based Web & server based encyclopedia, manuals, subject guides Social, open, participatory model like Wikipedia Physician-moderated – e.g AskDrWiki, Ganfyd Expert models e.g. Citizendium Barsky/Giustini – 2007 CHLA/ABSC Social software mediawiki.com

10. Wikis – ‘hands on’ Time : ten (10) minutes Work in pairs See the wiki we’ve assigned to you Open or expert-moderated? Is there an RSS feed? a blog? Other observations? Benefits of wikis Problems with wikis Experience with UBC Health library wiki Barsky/Giustini – 2007 CHLA/ABSC Social software ‘ Get a note from your doctor’ ganfyd.org

11. Social search Personalize, customize search selected websites only Applications of customized search: subject guides, specific user populations, etc. Rollyo & Google Co-op e.g. Health MLA librarians are tagging for Google health Examples of social search Physiotherapy search Medical blog search Barsky/Giustini – 2007 CHLA/ABSC Social software chacha.com google.com/coop

12. Podcasting is a blend of iPod & broadcasting Distinguishing feature is portability & RSS feed Audio/video – vodcasting Are we moving into a post-textual Web? Most audiovidual content is grey literature CHLA/ABSC Factsheet on Podcasting Top podcasting programs in medicine MEDLINE indexing Bibliography Barsky/Giustini – 2007 CHLA/ABSC Social software sciencemag.org/multimedia Podcasting – part IV

13. Time : ten (10) minutes Medical podcasts Find on iTunes Listen Add Vodcasts Find Listen/ watch Add Barsky/Giustini – 2007 CHLA/ABSC Social software http://www.nejm.org/video Podcasting demo

14. Other social software tools Social tagging, folksonomic tagging, memes Tools to track, label and share digital artifacts del.icio.us , Furl, Flickr, etc Tagging in science: Connotea, CiteULike Advantages and disadvantages Social networking sites MySpace, Facebook, LinkedIn, Sermo Virtual reality Second Life - HealthInfoIsland Barsky/Giustini – 2007 CHLA/ABSC Social software sermo.com Secondlife.com

15. The future use of social software Break into small groups Brainstorm for 10-12 minutes What social software tools can you implement? Which tools are most useful for health librarians? Marketing Instruction, information sources Report back to class Dean and Eugene’s predictions Wrap-up Barsky/Giustini – 2007 CHLA/ABSC Social software

16. Contact: Dean Giustini [email_address] Eugene Barsky [email_address]