The document summarizes Novell's iPrint product launch and capabilities. It discusses how iPrint addresses challenges of enterprise printing environments including supporting mobile printing, branch offices without servers, and self-service printing. iPrint provides secure mobile device management, file syncing, and printing across devices and platforms through its virtual appliance. Metrics show strong initial interest and downloads for iPrint which builds on Novell's existing printing solutions to enable printing anywhere on any platform through integrated management.

1. Novell iPrint
®
Carey Olsen
Kai Reichert
Product Marketing Manager
Senior Product Manager
Novell
Novell

2. Mobile Life: Anything But Smooth Sailing
More iPhones
sold than
babies born
each day
81% of workers
use personal
electronic
devices
on the job
2
© Novell, Inc. All rights reserved.
Currently
more than
110 different
devices on
Android
platform
Fewer than
5% of
smartphones
have security
software
installed

3. Ride the mobile wave with Novell
Secure mobile
device
management
3
© Novell, Inc. All rights reserved.
Mobile file
sync
Mobile
printing

4. Novell iPrint: Product Launch Metrics
July 16 – July 23
24 Global unique
press articles
95,000+ Views of
the iPrint launch
announcement
on Facebook
9000 Views of
the iPrint launch
announcement
on LinkedIn
3300 First week
product downloads
4
© Novell, Inc. All rights reserved.
150+ First week
product
evaluation
requests
1121 “Likes” of
the iPrint
announcement
on Facebook
1261 Views of the
iPrint video,
“Printing's Not
Dead”

5. Printing Today: Still Challenging
Branch
offices
Accounting
and
secure
printing
Multiple
vendors
Virtualization
Identity
Cloud
Desktop
(Linux,
Mac,
Windows)
5
© Novell, Inc. All rights reserved.
Consumer
driven
vs
IT driven

6. Novell iPrint is Not New
•
•
Universal printer driver support
•
Auto driver update
•
Browser-based setup
•
Printer redirection
•
6
Printer driver profiles
Job management
© Novell, Inc. All rights reserved.

7. Challenge: Enterprise Printing &
Complex Environments
•
•
Multiple locations
•
Thousands of users and
printers from various
hardware vendors
•
7
World-wide organization
Multiple operating
systems or platforms
© Novell, Inc. All rights reserved.

8. Challenge: Security in the Cloud
•
How do I know where my data’s been?
•
How can I control that?
•
Considerations:
–
–
Potential security breaches
–
High bandwidth consumption
–
Time consuming up/downloads
–
Additional management efforts
–
8
Outages = NO mobile print access
Regulatory compliance issues
© Novell, Inc. All rights reserved.

9. Challenge: Branch-Office Printing
Need server-less printing because:
–
–
Don’t want traffic on WAN
–
9
Don’t want server at every site
Want to configure all these from a central location
© Novell, Inc. All rights reserved.

10. Scenario: Branch-Office Printing
Administrator can provide:
–
–
Users can install printers from corporate website via browser
–
10
Centralized administration of printers, drivers and users
Data is routed on local network and not across WAN
© Novell, Inc. All rights reserved.

11. Challenge: Helpdesk Involvement
Need print environment where users can simply
help themselves:
–
–
Don’t want helpdesk to update or change drivers
–
11
Don’t want helpdesk to find/install printers for users
Don’t want helpdesk involved unless printer is broken
© Novell, Inc. All rights reserved.

12. Example: Self-Service Printing
Administrator configures print environment
No training of users necessary: They use web browser or app
Users install printers and drivers with single click of the mouse
12
© Novell, Inc. All rights reserved.

13. The Novell iPrint (Virtual) Appliance
Printing not only anywhere but also on any platform
Workstations
Data Store
Mobile Devices
IPP-Apache
AirPrint
Email
LDAP Render/Convert
Directories
eDirectory or AD
© Novell, Inc. All rights reserved.
IMAP/POP
iPrint Core
Windows/Mac/Linux
13
Email
Printers

14. How Novell iPrint Meets the Mobile
Challenge
•
•
Works with your existing printers
•
Integrates with AirPrint
•
Gives users consistent printing
across devices and platforms
•
14
Supports multiple devices
Puts all print management in
one place
© Novell, Inc. All rights reserved.

15. Mobile Printing with Novell iPrint
•
Support all user devices:
–
Desktops and laptops (Windows, Mac, Linux)
–
Mobile devices (Android, Apple)
–
•
Multiple ways to print:
–
AirPrint support
–
–
–
Provide same user experience at home or the corporate office
iPrint apps
–
When connected via wireless/2G/3G/4G to the iPrint mobile appliance
Email support
–
15
BlackBerry and Windows will follow
Devices that don’t have iPrint apps can print by emailing printers directly
© Novell, Inc. All rights reserved.

16. Novell iPrint Mobile User Experience
®
16
© Novell, Inc. All rights reserved.

17. Printing from a Mobile Device
iPrint Apps
1. Share application data while
viewing messages,
applications, pictures, etc.
2. Select your printer and print
options.
3. Press the “Print” button.
17
© Novell, Inc. All rights reserved.

18. Printing from a Mobile Device
AirPrint
•
•
Provides seamless
printing capability from
home to office
•
No setup or install
•
18
Locale specific
Some apps, not all
© Novell, Inc. All rights reserved.

19. Printing from a Mobile Device
Email
•
•
Integrated mail on your device (old BlackBerries, etc)
•
19
Do it from desktop
Anything that supports email (Xbox, whatever)
© Novell, Inc. All rights reserved.

20. Novell iPrint Works with Other Identities
The appliance pulls in any of those LDAP identities
20
© Novell, Inc. All rights reserved.

21. Virtualization Support
iPrint Appliance / Virtual Machine
•
Simple prepackaged iPrint installation(s)
–
Minimal input required from admin (Password, IP / DNS, …)
–
Simple interface – hides Linux complexities
–
Browser-based administration
–
All clients and tools ready for use
•
Integrates into any virtual environment and OS
•
Useful for:
–
–
Small organizations
–
21
Branch offices
Large installations
© Novell, Inc. All rights reserved.

22. Common Questions

23. Licensing and Entitlements
Purchase options:
–
Desktop (Windows, Mac)
–
Mobile
–
–
–
iPrint apps, AirPrint, email support
Active Directory integration
Enterprise
–
Includes Desktop and Mobile
Entitlements
OES customers with maintenance are entitled to the desktop license
23
© Novell, Inc. All rights reserved.

24. Printer Import / Migration
•
Management console (Miggui)
–
–
•
OES Linux
NetWare®
Bulk printer import (XML/CSV)
–
•
Creation of new printers
–
24
See TID7003077
via management console / iManager
© Novell, Inc. All rights reserved.

25. Rendering
•
Local rendering
–
–
•
Supports: OpenOffice, image formats,
text formats, etc.
Uses postscript driver
Remote rendering (Windows 7/64 bit)
–
–
MS Office 2010
–
•
PDF Formats - Adobe Acrobat X (Pro/Standard)
HP/UPD (Postscript)
Changing driver
–
25
Must change both local/remote
© Novell, Inc. All rights reserved.

26. User Import
•
Management console – LDAP import
–
Import one or more sources from AD and/or eDirectory
–
Includes user, group and container information
–
Manage users and groups at the Source
–
Based on Novell Filr / Novell Vibe
–
Passwords are not stored in the appliance
Note:
•
This is a one-way operation
Creation of users on the appliance
–
–
26
Creates user and password information
Managed locally on the appliance
© Novell, Inc. All rights reserved.

27. Import / Export
•
Essentially a backup of all data on the appliance
–
–
Configuration information (Apache, DNS, etc)
–
•
Printer information (PSM, mobile, etc)
Users information (Users, groups, imported sources, etc)
Upgrading the appliance
–
–
27
Install the new version of the appliance
Chose the exported data
© Novell, Inc. All rights reserved.

28. Differences between Appliance and
Novell Open Enterprise Server (OES)
®
•
Appliance is built on OES11 / SP1
–
–
Currently has a private tree internally
–
•
Mainly just the Novell iPrint components
Uses iManager (just pertinent plugins)
Mobile capabilities / AD integration
–
Will only be available on the appliance
•
Updates maintained on both
•
Cluster / BCC on appliance
–
28
Expectation is to use VMware facilities
© Novell, Inc. All rights reserved.

29. Accounting & Billing
•
Integrated iPrint Accounting Solutions from:
–
PaperCut, Equitrac/Nuance
•
Full iPrint end user experience for printer installation
•
Secure Print Release with PIN code
–
Integrate with print stations / on-device
•
•
Integration with existing billing systems
•
29
11
Find me / Follow me Printing
Paper Saving, Green IT
© Novell, Inc. All rights reserved.
Novell, Inc. All rights reserved.

30. Futures

31. Novell iPrint…
Moving forward
2013
Future
1.0 - FCS
• Desktop printing
Deployment
• Mobile app printing
• Follow-me printing
• AirPrint support
• Printer management
• Email print
• Appliance delivery
• Local rendering
enhancements
• Active directory
iPrint Appliance
Adoption
• PCL/PS enhancements
• AirPrint deployment
1.0.1 - Maintenance
• Critical fixes
• Windows client updates
• BlackBerry app
© Novell, Inc. All rights reserved.
• UI printer management
• Remote rendering
enhancements
31
• Printer device visibility
• Licensing options
• Accounting integrations

32. Corporate Headquarters
1800 South, Novell Place
Provo, Utah 84606
32
© Novell, Inc. All rights reserved.
801.861.7000 (Worldwide)
800.453.1267 (Toll-free)
Join us on:
www.novell.com

33. This document could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein. These changes may be
incorporated in new editions of this document. Novell, Inc. may make improvements
in or changes to the software described in this document at any time.
Copyright © 2013 Novell, Inc. All rights reserved.
All Novell marks referenced in this presentation are trademarks or registered trademarks of
Novell, Inc. in the United States. All third-party trademarks are the property of their respective
owners.