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Library Website Usability
This document discusses website usability testing. It introduces three common usability testing methods: heuristic evaluation, cognitive walkthrough, and think aloud protocol. Heuristic evaluation involves usability experts evaluating a site against recognized usability principles. Cognitive walkthrough requires reviewers to complete tasks on the site and track clicks and ease of finding links. Think aloud protocol observes users completing tasks while thinking aloud, so their thoughts can be understood. The document encourages testing with others, trying small improvements, and observing real users to get the most useful feedback. Usability testing helps ensure users can complete tasks efficiently and without frustration on a website.
![Conducting Usability Research with a Team of One [Revised: October 2009]](https://cdn.slidesharecdn.com/ss_thumbnails/kowalskiheweb2009aps7-091002163651-phpapp01-thumbnail.jpg?width=640&height=640&fit=bounds)
