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G AL2015
Moving from
INCREMENTAL
to
TRANSFORMATIONAL
GROWTH
A
Soorjaneel Chaterjie
presentation
What is it that your team has set out to achieve
TARGET
What is it that your team has set out to achieve
GROWTH
TARGET
products and/or services
What is it that your team has set out to achieve
REVENUEGROWTH
TARGET
revenue & contribution
What is it that your team has set out to achieve
QUALITYREVENUEGROWTH
TARGET
product/ service quality
So what are the inputs to achieve the goals
CHALLENGES
So what are the inputs to achieve the goals
MANPOWER
CHALLENGES
So what are the inputs to achieve the goals
RESOURCESMANPOWER
CHALLENGES
So what are the inputs to achieve the goals
MARKETRESOURCESMANPOWER
CHALLENGES
So how does the challenge feel as a leader
PERCEPTION
CHALLENGES
TARGET
Looking at the equation a bit differently
REALITY
SHIFTYOUR FOCUS
Get closer to
TARGET
CHALLENGES TARGET
It’s easy to say, but how can this be done
PLAN
It’s easy to say, but how can this be done
PLAN
It’s easy to say, but how can this be done
PLAN
SOWHAT ON EARTH IS THAT
Decoding a solution
IT’SALLABOUT
L E A D E R S H I P
Decoding a solution
MEASURE
What gets measured gets
done
Peter Drucker
Management Guru & Author
The Effective Executive
Image source:
http://books.google.co.uk/books/about/The_Effective_Executive.html
Decoding a solution
MEASURE
TARGET
PEOPLE
PERFORMANCE
Decoding a solution
MEASURE
QUALITY
SCORETARGET
OPERATIONS
PERFORMANCE
PEOPLE
PERFORMANCE
Decoding a solution
MEASURE
QUALITY
SCORETARGET P&L
STATEMENT
OPERATIONS
PERFORMANCE
PEOPLE
PERFORMANCE
FINANCIAL
PERFORMANCE
Decoding a solution
MOTIVATEMEASURE
Business & human
endeavours are systems…we
tend to focus on snapshots of
isolated parts of the
system…and wonder why our
deepest problems never get
solved.
Peter Senge
Management Guru & Author
The Fifth Discipline: The Art & Practice of the Learning Organization
Image source:
https://books.google.co.uk/books?isbn=1905211201
Decoding a solution
MOTIVATEMEASURE
AESTHETIC NEEDS
NEED TO KNOW &
UNDERSTAND
ESTEEM NEEDS
BELONGINGNESS & LOVE NEEDS
SAFETY NEEDS
PHYSIOLOGIAL NEEDS
SELF ACTUALISATION
Motivation
INCREASES
as needs are met
Motivation
DECREASES
as needs are met
DEFICIENCY
NEEDS
GROWTH/
BEING
NEEDS
MASLOW’S
HIRARCHYTHEORY
Source: Motivation in Learning & Teaching, Prof. Dr. Bill Bauer,
Chapter 10, EDUC202, Page 9
Decoding a solution
MANAGEMOTIVATEMEASURE
You can change only what
people know, not what they
do.
Scott Adams
Management Guru & Author
God’s Debris: A thought experiment & creator of Dilbert
Image source:
http://books.google.co.uk/books/about/God_s_Debris.html
Decoding a solution
MANAGEMOTIVATEMEASURE
• Customer
facing
• Organization
facing
• Employee facing
PROCESS
Decoding a solution
MANAGEMOTIVATEMEASURE
• System
knowledge
• Soft skills
• Product
knowledge
KNOWLEDGE
• Customer
facing
• Organization
facing
• Employee facing
PROCESS
Decoding a solution
MANAGEMOTIVATEMEASURE
• System
knowledge
• Soft skills
• Product
knowledge
KNOWLEDGE
• Customer
facing
• Organization
facing
• Employee facing
PROCESS
• Subject matter
expertise
• Delegation skills
• Art of
Reviewing
SELF
RESULT
BALANCE
CHALLENGES TARGET
G AL2015
THANK
A
Soorjaneel Chaterjie
presentation

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