SlideShare a Scribd company logo
CAPINC Presents
Jason Pancoast
Engineering Manager
www.capinc.com
© CAPINC
Efficiency
Innovation
Preventing
Errors
PROFIT
Customer
Satisfaction
Reducing
Cycle Time
Cost
Reduction
© CAPINC
Time
Sales
Original Timeline
Minimal Impact of Delay
“Ideal Monopoly Case”
Delayed Timeline
Delay
Product Launch
© CAPINC
Time
Sales
Original Timeline
Delayed Timeline
Delay
Lost sales
Lost sales
Delay
= Cost Of Delay (COD)
Product Launch
Financial Impact of Delay
“Competitive Market Case”
 Explore Cost of Delay
applications and
implications.
 Learn how SolidWorks +
DriveWorks can reduce
delays and increase
profits.
 Measure the impact of the
Design-In-Process
queue.
© CAPINC
© CAPINC
Case 1:
COD: $10,000/week
• Product has issues that will delay launch 4 weeks.
• Issues will cost $50,000 in sales, Marketing predicts.
What do you do?
Case 2:
COD: $30,000/week
© CAPINC
Case 1:
COD: ???
• Product has problems.
• Development can find problems in 5 weeks.
• Manufacturing can find problems in 1 week.
• Manufacturing estimates that re-tooling to address
problems will cost $50,000.
Should Development push this immature product
to Manufacturing?
Case 2:
COD: $20,000/week
© CAPINC
Case 1:
COD: ???
Case 2:
COD: $20,000/week
 Only 15% of product developers
know their Cost of Delay.
 Employees on the same project
estimates’ vary by 50x.
 Proper economic framework can improve
estimates to vary only 2x.
© CAPINC
© CAPINC
Production Delay: Sales Quote Delay:
Ask your sales person:
• Would the customer
pay an extra 10% to
get a quote <24 hours?
• What % of sales would
you lose if quotes took
3 days instead of 1?
Why? Quantify COD for Sales Quote delay.
 Explore Cost of Delay
applications and
implications.
 Learn how SolidWorks +
DriveWorks can reduce
delays and increase
profits.
 Measure the impact of the
Design-In-Process
queue.
© CAPINC
 Knowing your Cost of
Delay turns debates into
profitable decisions.
 Learn how SolidWorks +
DriveWorks can reduce
delays and increase
profits.
 Measure the impact of the
Design-In-Process
queue.
© CAPINC
 Lots of back-and-forth between sales
and engineering.
 Engineering time is consumed by
repetitive work.
 Need to open up R&D opportunities for
new accounts and innovation.
 Requoting missed requirements is
embarrassing and time-consuming.
© CAPINC
 Automation is a benign circle. You
just need to get the
engine started.
 For best ROI, start
with low-hanging fruit!
 Create a positive-
feedback-loop.
 Then automate the
exceptions...
© CAPINC
Automation
Effort
Automated
Tasks
Queue
reduction
Excess
capacity!
© CAPINC
Input customer
requirements...
•Form-based user
interface
•Web Browser or Desktop
...Let knowledge-
based engineering
take over...
•Fast and powerful rules
engine
•Excel-style logic and
formulas
...Automatically
produce CAD and
other documents
•Behind-the-scenes
operation
•SolidWorks and MS Office
Capture customer requirements and create sales documents
© CAPINC
 Knowing your Cost of
Delay turns debates into
profitable decisions.
 Learn how SolidWorks +
DriveWorks can reduce
delays and increase
profits.
 Measure the impact of the
Design-In-Process
queue.
© CAPINC
 Knowing your Cost of
Delay turns debates into
profitable decisions.
 Implementing SolidWorks
with DriveWorks reduces
delays and increases
profits.
 Measure the impact of the
Design-In-Process
queue.
© CAPINC
© CAPINC
Work-In-Progress (WIP) Designs-In-Progress (DIP)
• Refers to physical parts
• Easy to see
• Tracked by Finance Departments
• Refers to ideas
• HARD to see
• UNTRACKED by 98% of
design houses!
© CAPINC
How
long?
 Cycle Time is a trailing indicator of
a problem.
 Queue size is a leading indicator.
 “Little’s Law” says you can measure
one to get the other, if you must...
© CAPINC
 Example1: If you complete 10 jobs per week,
and you have 50 jobs in process, your time in
queue is 5 weeks.
 Example 2: If your cycle time is 30 days and
you complete 2 jobs per day, your DIP is 60
jobs.
© CAPINC
Wait Time =
Queue Size
Processing Rate
* John D.C. Little, MIT, 1961
© CAPINC
5 weeks in queue
$30K per week COD
60 products per year
Cost of Queue = 5 x $30K x 60 = $9,000,000 per year
 Big DIP queue has damaging effects:
 Longer cycle time (Cost of Delay)
 Increased risk from changes over time
 Variability due to high capacity
 More overhead to maintain queue
 Lower quality from delayed feedback
 Less motivation to work with urgency
 Only 2% of product developers measure
their DIP queues!
© CAPINC
 Modest improvements in capacity
can dramatically reduce your queue!
© CAPINC
3 items at 75%
19 items at 95%
• Sales and Marketing
• CAD
• Analysis, Prototyping, and Testing
• Management Approval
• Purchasing
• Tooling
© CAPINC
DriveWorks
Administrator
+
+
DriveWorks
Autopilot
DriveWorks Live
DriveWorks Live users
EPDM
+
Generate engineering drawings and production documents
© CAPINC
 Knowing your Cost of
Delay turns debates into
profitable decisions.
 Implementing SolidWorks
with DriveWorks reduces
delays and increases
profits.
 Measure the impact of the
Design-In-Process
queue.
© CAPINC
 Knowing your Cost of
Delay turns debates into
profitable decisions.
 Implementing SolidWorks
with DriveWorks reduces
delays and increases
profits.
 Reducing your Design-
In-Process queue saves
costs dramatically.
© CAPINC
 For more theory...
read Reinertsen’s book
 For more application...
email salesinfo@capinc.com
© CAPINC
Thank you for attending
I’ve Got 99 Projects but Profit Ain’t One
Jason Pancoast
Engineering Manager
jpancoast@capinc.com
www.capinc.com

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Got 99 Projects But Profit Ain't One? - CAPINC Presentation on Automation

  • 3. © CAPINC Time Sales Original Timeline Minimal Impact of Delay “Ideal Monopoly Case” Delayed Timeline Delay Product Launch
  • 4. © CAPINC Time Sales Original Timeline Delayed Timeline Delay Lost sales Lost sales Delay = Cost Of Delay (COD) Product Launch Financial Impact of Delay “Competitive Market Case”
  • 5.  Explore Cost of Delay applications and implications.  Learn how SolidWorks + DriveWorks can reduce delays and increase profits.  Measure the impact of the Design-In-Process queue. © CAPINC
  • 6. © CAPINC Case 1: COD: $10,000/week • Product has issues that will delay launch 4 weeks. • Issues will cost $50,000 in sales, Marketing predicts. What do you do? Case 2: COD: $30,000/week
  • 7. © CAPINC Case 1: COD: ??? • Product has problems. • Development can find problems in 5 weeks. • Manufacturing can find problems in 1 week. • Manufacturing estimates that re-tooling to address problems will cost $50,000. Should Development push this immature product to Manufacturing? Case 2: COD: $20,000/week
  • 8. © CAPINC Case 1: COD: ??? Case 2: COD: $20,000/week
  • 9.  Only 15% of product developers know their Cost of Delay.  Employees on the same project estimates’ vary by 50x.  Proper economic framework can improve estimates to vary only 2x. © CAPINC
  • 10. © CAPINC Production Delay: Sales Quote Delay: Ask your sales person: • Would the customer pay an extra 10% to get a quote <24 hours? • What % of sales would you lose if quotes took 3 days instead of 1? Why? Quantify COD for Sales Quote delay.
  • 11.  Explore Cost of Delay applications and implications.  Learn how SolidWorks + DriveWorks can reduce delays and increase profits.  Measure the impact of the Design-In-Process queue. © CAPINC
  • 12.  Knowing your Cost of Delay turns debates into profitable decisions.  Learn how SolidWorks + DriveWorks can reduce delays and increase profits.  Measure the impact of the Design-In-Process queue. © CAPINC
  • 13.  Lots of back-and-forth between sales and engineering.  Engineering time is consumed by repetitive work.  Need to open up R&D opportunities for new accounts and innovation.  Requoting missed requirements is embarrassing and time-consuming. © CAPINC
  • 14.  Automation is a benign circle. You just need to get the engine started.  For best ROI, start with low-hanging fruit!  Create a positive- feedback-loop.  Then automate the exceptions... © CAPINC Automation Effort Automated Tasks Queue reduction Excess capacity!
  • 15. © CAPINC Input customer requirements... •Form-based user interface •Web Browser or Desktop ...Let knowledge- based engineering take over... •Fast and powerful rules engine •Excel-style logic and formulas ...Automatically produce CAD and other documents •Behind-the-scenes operation •SolidWorks and MS Office
  • 16. Capture customer requirements and create sales documents © CAPINC
  • 17.  Knowing your Cost of Delay turns debates into profitable decisions.  Learn how SolidWorks + DriveWorks can reduce delays and increase profits.  Measure the impact of the Design-In-Process queue. © CAPINC
  • 18.  Knowing your Cost of Delay turns debates into profitable decisions.  Implementing SolidWorks with DriveWorks reduces delays and increases profits.  Measure the impact of the Design-In-Process queue. © CAPINC
  • 19. © CAPINC Work-In-Progress (WIP) Designs-In-Progress (DIP) • Refers to physical parts • Easy to see • Tracked by Finance Departments • Refers to ideas • HARD to see • UNTRACKED by 98% of design houses!
  • 21.  Cycle Time is a trailing indicator of a problem.  Queue size is a leading indicator.  “Little’s Law” says you can measure one to get the other, if you must... © CAPINC
  • 22.  Example1: If you complete 10 jobs per week, and you have 50 jobs in process, your time in queue is 5 weeks.  Example 2: If your cycle time is 30 days and you complete 2 jobs per day, your DIP is 60 jobs. © CAPINC Wait Time = Queue Size Processing Rate * John D.C. Little, MIT, 1961
  • 23. © CAPINC 5 weeks in queue $30K per week COD 60 products per year Cost of Queue = 5 x $30K x 60 = $9,000,000 per year
  • 24.  Big DIP queue has damaging effects:  Longer cycle time (Cost of Delay)  Increased risk from changes over time  Variability due to high capacity  More overhead to maintain queue  Lower quality from delayed feedback  Less motivation to work with urgency  Only 2% of product developers measure their DIP queues! © CAPINC
  • 25.  Modest improvements in capacity can dramatically reduce your queue! © CAPINC 3 items at 75% 19 items at 95%
  • 26. • Sales and Marketing • CAD • Analysis, Prototyping, and Testing • Management Approval • Purchasing • Tooling © CAPINC
  • 28. Generate engineering drawings and production documents © CAPINC
  • 29.  Knowing your Cost of Delay turns debates into profitable decisions.  Implementing SolidWorks with DriveWorks reduces delays and increases profits.  Measure the impact of the Design-In-Process queue. © CAPINC
  • 30.  Knowing your Cost of Delay turns debates into profitable decisions.  Implementing SolidWorks with DriveWorks reduces delays and increases profits.  Reducing your Design- In-Process queue saves costs dramatically. © CAPINC
  • 31.  For more theory... read Reinertsen’s book  For more application... email salesinfo@capinc.com © CAPINC
  • 32. Thank you for attending I’ve Got 99 Projects but Profit Ain’t One Jason Pancoast Engineering Manager jpancoast@capinc.com www.capinc.com