eLearning and return on investment

Designing (e)learning to meet the needs of the learner, the manager and deliver return on investment Chartered Insurance Institute 10 May 2007

Who, me? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],George Roberts Educational Developer [email_address]

Outline ,[object Object],[object Object],[object Object],[object Object]

Exploring the issues ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The issues?

[object Object],[object Object],[object Object],Exploring the issues?

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Learning objectives

[object Object],[object Object],[object Object],[object Object],[object Object],Sad myths?

[object Object],[object Object],[object Object],[object Object],Busting the myths

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The role of CPD: Managing change in…

[object Object],[object Object],[object Object],ROI: two perspectives

[object Object],[object Object],ROI: two perspectives

[object Object],[object Object],[object Object],ROI: Activity

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ROI: has to be done

Philips evaluation methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Philips evaluation instruments

Communites of Practice The community is the expert system

The knowledge is in the network ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Discourse technologies

Instruments as ways of seeing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Spiral IRF Initiation Response Feedback

Kolb learning cycle Experience Reflection Conceptualisation Experimentation

Pedagogical pragmatism: the Borg cube?

Learning Technology Support Architecture

The systematic approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Designing for learning (D4L)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Learning outcomes

Why an outcomes-based approach? ,[object Object],[object Object],[object Object],[object Object],[object Object],Learning outcomes

But, ,[object Object],[object Object],[object Object],Learning outcomes

[object Object],Learning outcomes context By the end of this course, students will be able to… object

Levels of learning: Bloom ,[object Object],comprehension application analysis synthesis evaluation Learning outcomes

Hierarchies of learning: Biggs memorising note-taking describing explaining relating applying theorising passive active Teaching method Deep learning Surface learning Learning outcomes

Mix modes ,[object Object],[object Object],[object Object]

hi collocation hi collaboration traditional laboratory lo computerisation hi collocation whiteboards in classrooms hi collaboration virtual field trips hi computerisation lo collocation CACL, online forums hi collaboration “Learning to teach online” hi computerisation hi collocation lo collaboration video link lecture hi computerisation lo collocation lo collaboration “traditional” DL lo computerisation lo collocation lo collaboration CBT training hi computerisation Blended learning

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],10 Dimensions of blended learning

Online programs provide: Myth or magic? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A continuum of learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Human capital: ROI = Return on Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Indicative list of providers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Reference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

eLearning and return on investment

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eLearning and return on investment