The document discusses the need to create a learning culture in modern workplaces, transitioning from traditional training methods to more informal, accessible, and engaging learning experiences. It highlights the importance of microlearning and continuous reinforcement, emphasizing that a modern learning culture fosters better employee performance and adaptability. Key steps for establishing such a culture include providing relevant content, supporting mobile access, and promoting a daily learning habit among employees.

1. Creating a Culture of Learning in
the Modern Workplace

2. Presenting Today
Lezlie Stephens
Director People Operations
BizLibrary
lstephens@bizlibrary.com
Erin Boettge
Content Marketing Manager
BizLibrary
eboettge@bizlibrary.com
Follow along on Twitter: #BizWebinar @BizLibrary

3. BizLibrary helps organizations succeed by improving the way
employees learn.
www.bizlibrary.com/free-trial

4. [POLL] On a Scale of 1-10, how
would my CEO rate our training
results?
Make your selection now.
| Creating a Culture of Learning in the Modern Workplace

5. | Creating a Culture of Learning in the Modern Workplace

7. What is the Modern Workplace?
“The transformation of learning is a powerful
story, and most organizations are still in the
first or second act of this multi-act drama.”
– Deloitte University Press
| Creating a Culture of Learning in the Modern Workplace

8. What is the Modern Workplace?
Transition from a series of corporate programs to
an environment and an experience.
| Creating a Culture of Learning in the Modern Workplace

9. | Creating a Culture of Learning in the Modern Workplace
A World of Constant Change

10. Workers spend
up to 5x more
time learning
on their own
each week than
from their
employers
- Gallup, 2014
| Creating a Culture of Learning in the Modern Workplace

11. What is a Learning Culture?
| Creating a Culture of Learning in the Modern Workplace
Organizational values, conventions, processes and practices that encourage
individuals and organizations to increase knowledge, competence and
performance.

12. | Creating a Culture of Learning in the Modern Workplace
TRAINING
Training is a series of corporate
programs built around
L&D-designed content and
L&D-approved experts.
Training Culture vs. Learning Culture
LEARNING
Learning is an “environment and
an “experience,” leveraging
experts, content, and materials
sourced and recommended by
external communities as well as by
other employees and internal
experts (not just L&D).
vs

13. | Creating a Culture of Learning in the Modern Workplace
TRAINING
The learning environment is
managed by a corporate learning
management system
Training Culture vs. Learning Culture
LEARNING
The learning environment feels like
a consumer website that provides
videos, courses, content, and
access to experts – as well as
recommendation engines that
help people find precisely what
they need.
vs

14. | Creating a Culture of Learning in the Modern Workplace
TRAINING
L&D, business, and compliance
experts push out training,
identifying required courses to be
completed by employees based on
roles.
vs
Training Culture vs. Learning Culture
LEARNING
Employees pull learning,
navigating and accessing
opportunities from inside and
outside of the company.

15. | Creating a Culture of Learning in the Modern Workplace
TRAINING
The focus is on the internal
training sanctioned by the
company
Training Culture vs. Learning Culture
LEARNING
External training is available from
any digital content source.vs

16. | Creating a Culture of Learning in the Modern Workplace
TRAINING
Learning professionals are
generalists who do everything
from design to development,
logistics, and measurement.
Training Culture vs. Learning Culture
LEARNING
Learning professionals are
specialists who are excellent at the
component they own.
vs

17. | Creating a Culture of Learning in the Modern Workplace
TRAINING
Training follows lecture-based
model guided by an expert.
Training Culture vs. Learning Culture
LEARNING
Training is experiential relying on
simulations, case studies, and
flipped classrooms.
vs

18. | Creating a Culture of Learning in the Modern Workplace
TRAINING
Employees learn specific skills
through expert-guided instruction
Training Culture vs. Learning Culture
LEARNING
Employees learn how to learn
through facilitation and coaching.
vs

19. | Creating a Culture of Learning in the Modern Workplace
TRAINING
Organizations create detailed,
exhaustive, skill-based
competencies that drive the
learning agenda
Training Culture vs. Learning Culture
LEARNING
Organizations create high-level
frameworks that outline broad
capabilities.vs

20. | Creating a Culture of Learning in the Modern Workplace
TRAINING
The learning organizations plays a
lead role in what person learns
and focuses on delivering work
experiences, interactions with
others, and formal training in the
traditional 70-20-10 ratio.
Training Culture vs. Learning Culture
LEARNING
The learning organization plays a
supporting role in what person
learns, expanding the 10 to include
“inside” and “outside” learning;
shifting the 20 to include internal
and external networks; and
redefining the 70 to include
corporate, community, and social
experiences.
vs

21. Why Does a Learning Culture Matter?
| Creating a Culture of Learning in the Modern Workplace
32%
37%
34%
26%
More likely to be
first to market
Greater employee
productivity
Better response to
customer needs
Greater ability to deliver
quality products

22. Other Advantages of a Learning Culture
| Creating a Culture of Learning in the Modern Workplace

23. Traditional Organizations – Formal Training
Modern/Learning Organizations – Informal Learning
Competitive Advantage
| Creating a Culture of Learning in the Modern Workplace

24. How Do We Create a Learning
Culture?
[POLL] Would you consider your
Organization to have a:
A: Modern Learning Culture
B: Traditional Training Culture
| Creating a Culture of Learning in the Modern Workplace

25. 5 Steps to Creating a Modern Learning Culture
| Creating a Culture of Learning in the Modern Workplace
Provide Modern Learning Content
& Experiences that are Familiar
Measuring Learning vs.
Training
Reinforce Learning
Celebrate Failure
Make Learning a Daily
Habit1
2
3
4
5

26. Make Learning a Daily Habit
| Creating a Culture of Learning in the Modern Workplace

27. Make it Short
“Microlearning – learning bursts – lower
the cognitive load.”
| Creating a Culture of Learning in the Modern Workplace

28. Make Learning Accessible
Why does mobile matter?
| Creating a Culture of Learning in the Modern Workplace
For the first time ever, the
number of smartphones
exceeds the number of people
on the planet.
Over 75% of employees in the
U.S. are active online.
More video content is being
consumed via smartphone and
other mobile devices than ever
before.
Short, video-based training is
needed to cater to how the
modern learner best receives
information.

29. Reinforce Learning
| Creating a Culture of Learning in the Modern Workplace

30. | Creating a Culture of Learning in the Modern Workplace

31. | Creating a Culture of Learning in the Modern Workplace

32. Celebrate Failure
| Creating a Culture of Learning in the Modern Workplace

33. | Creating a Culture of Learning in the Modern Workplace
Measuring Learning vs. Training

34. What Works?
Learning Bursts
microlearning
Learning Boosts
reinforcement
| Creating a Culture of Learning in the Modern Workplace

35. | Creating a Culture of Learning in the Modern Workplace
Provide Modern Learning Content and
Experiences that are Familiar

36. …How Will I Manage All This
Change?
| Creating a Culture of Learning in the Modern Workplace

37. Have all managers on board
| Creating a Culture of Learning in the Modern Workplace

38. Communicate regularly with employees
| Creating a Culture of Learning in the Modern Workplace

39. Deliver metrics and results
| Creating a Culture of Learning in the Modern Workplace

40. Be consistent
| Creating a Culture of Learning in the Modern Workplace

41. Key Takeaways
• The Modern Workplace AND the Modern Worker have
changed and a new type of Learning Culture has become
necessary.
• Burst and Boost (Microlearning and Post-Training
Reinforcement) are cornerstones on which to build your
Modern Learning Culture.
• Creating a learning culture won’t happen overnight, and it
does represent change…but change is manageable.
| Creating a Culture of Learning in the Modern Workplace

42. Questions?

43. Train the Trainer: Becoming a “Learning Organization”
Train the Trainer Series
27 Lesson Series

44. BizLibrary helps organizations succeed by improving the way
employees learn.
www.bizlibrary.com/free-trial

45. Get in Touch
www.bizlibrary.com
Lezlie Stephens
Director of People Operations
BizLibrary
lstephens@bizlibrary.com
Erin Boettge
Content Marketing Manager
BizLibrary
eboettge@bizlibrary.com