Gloria Bronner is a dedicated professional with over 20 years of experience in project management, customer service, and administrative roles. She has managed teams of over 20 people and coordinated complex projects involving database migrations, IT systems, and engineering tasks. Bronner holds a Master's degree in Project Management and Public Administration and is proficient in Microsoft Office, Project, and various other software. She is seeking a new role utilizing her skills and experience.

1. GLORIA BRONNER MPM
24900 Rockside Rd.  Bedford, OH  gbgbronner@gmail.com  330-347-6858
-Dedicated, results-oriented professional with exceptional customer service, organization and
leadership skills looking to utilize talents as an support position in a growing organization in
customer service/grant writer/project coordinator/ manager with the ability to process engineer
any system by integrating IT, engineers and business/gov. functions or work flow-/supply chain
sustainability training
EMPLOYMENT HISTORY
ALLSTATE INSURANCE JUNE 6, 2014 TO JANUARY 9, 2016.
PROJECT COORDINATOR
 LED MEETINGS VIRTUALLY FOR DATABASE MIGRATION TASKS FROM ORACLE 11.0 TO
12.O ENVIORNMENTS.
 MONITORED AND ASSIGNED DATA ADMINISTRATOR TASKS FOR ORACLE AND SQL
SERVERS
 SUPPORTED DEPARTMENTAL LEADERS IN WORK FLOW DEADLINES
 ACCOMPLISHED PROJECT RELATED TASKS USING EXCEL AND SHAREPOINT SOFTWARE
 FOLLOW UP ON REPORTS ON DELIVERABLES WITH DBAS/PROJECT MNGR
 SUPPORTED DEPLOYMENTS OF DECOMISSIONING DATABASES AND SERVERS
PROFESSIONAL EXPERIENCE
TEKMINDZ TECHNICAL STAFFING AGENCY- DE: JUN 20013- FEB 2014
PROJECT PLANNER/SCHEDULER : ORRVILLE OH
 MONITORED UPDATES WEEKLY: HELD MEETINGS TO ENSURE GREAT PLANNING AND
COMMUNICATION
 CREATED SCHDULES IN MS PROJECT
 COODINATED MEETING ANDCOLLAOBORATED WITHFUNCTIONAL MANAGERS TO WORK
TOGETHER DURING CHANGE CONTINUITY INITIATIVES ANDIMPLEMENTATION.
 MANAGED MATERIALS ANDPROCUREMENT FOR PLANNING SCHEDULES AND 120 PROJECTS
ONGOING
 COLLABORATED WITHMECHANICAL ENGINEERS /WEBEX
 SUPPORTED DIRECTORS AND MANAGERS VIA CREATION OF MS PROJECT SCHEDULES

2. STAFF AUGMENTATION PROJECTS: JULY 2009-MAY2013
UNITED STATES DEPARTMENT OF DEFENSE AND NATO July 2009 to December 2012
Project Manager:
Involved in testing, risk management, quality assurance,created project charter,change management
(comtinuity plans), budget monitoring, project planning,(application life cycles/software) and project
implementation of vehicles used in military applications. Project documenting for
charters/artifacts/SOW
Procurement,deployment of final product, material supply chain/assembly prototocal/modeling.
Boeing Company
Project Manager June 2011 to dec 2011
Super Airplane 787: Risk Management plan for building and production of airplane. Formulated and
implemented risk matrixes to model results and develop BI prior to manufacturing. Engine
malfunctioning risk incidents explored, labeled and monitored.
FDA
Project Manager Feb. 2011 to Mar. 2011
Prototype-written for evaluation of original docs; -RFP,
Removal of hazardous waste and building materials. Assessed and Analyzed data for ground water and
environmental variables for EPA compliance; Assisted with procurement plan implemented in the
removal , transportation and storage of waste material with low radio activity.
SR.ACCOUNT MANAGER, PROJECT COORDINATOR June 2001 – May 2009
MBNA Legacy/Bank of America Newark NJ/Newark DE
 Gained extensive knowledge and expertise in banking industry primarily within Marketing and
Estate collections assisting in various departmental small projects/ analyst duties/Supervised
employees and trained them. Managed Sourcing project plan on excel spread sheet!
 Direct point person for clients with delinquent accounts; utilized communication and analytical
skills to develop feasibility/cost plans in which client able to make payments thereby salvaging
potential write-off accounts while adding to company bottom line. Coached and trained new
teams!
 Business Operations -monitoring productivity levels and peak time / work force time sheet
(Knowledge of intensive operational functions.)
 Experience researching and analyzing business stats for leveraging and engaging productivity

3. G L ORIA BRONNER MP M
24900 Rockside Rd. #1401  Bedford OH  bronnero2002@yahoo.com  330- 347-6858
Dedicated, results-oriented professional with exceptional customer service, organization and
leadership skills looking to utilize talents as an support position in a growing organization as
Project Manager or Administrator/Scheduler
 Managed staff of 24 for Estate and Charge Off Departments; facilitated monthly training sessions
which resulted in an increase in revenue and decrease in third party fees through re-engagement of
clients. (task force project)
 Provided strategic planning for individual and team goals; utilized specific reports to analyze call
and client statistics while creating team goals. Analyzed business reports to monitor progress.
 Recognized for leadership and support which directly improved each team members skill set and
ability to achieve stated goals.
 Consistent progression into leadership roles with a history of taking on increasing levels of
responsibility and delivering high quality results.
 Mortgage lead generating duties and knowedge obtained at B of A/Legacy MBNA.
 A proven ability to manage a team of professional associates and accomplish or exceed the desired
team objectives-
ADMINISTRATIVE/PROJECT MANAGER ASSISTANT December 1997 – March 1998
AT&T Basking Ridge, NJ
 Contractual position at Basking Ridge; managed and coordinated w/PMO for project deadlines for
12 Project Managers including District Manager.
 Thoroughly managed all travel arrangements; coordinated various projects utilizing exceptional
skills in Word & PowerPoint; and created various internal documents as requested.
 Achieved skills as an a project manager assistant while organizing various tasks, coordinating
arrangements, creating presentations and successfully managing the schedule for 12 project
managers with various deadlines and priorities. (Project Management contract work)
CUSTOMER SERVICE AGENT August 2000 – April 2001
National Discount Brokerage Firm (Financial trading systems/ a Dot Com co.) Jersey City, NJ
 Preferred agent for high net worth clients often requested personally to provide service and
information regarding their accounts and assist in opening new accounts.
 Utilized phone and electronic communication to establish strong, trusted relationships with clients;
provided information and expertise on margin rules, regulations and requirements for various
accounts. Portfolio Management/Accounting Principles monitoring- junior level.
 401K/ IRA, Options Puts/Calls,Swaping and Commodity trading /SEC Knowledge
PROJECT MANAGEMENT/QUALITY February 1998 – August 2000
American Standard Piscataway, NJ

4.  Trained by licensed technicians and engineers in performing analysis on various plumbing and
electrical issues for troubleshooting (testing ) and repair purposes. Daily business /mechanical
engineering analyst duties.
 Led team in client satisfaction results through consistent dedication and quality performance.
 Routinely served up to 85 customers a day in person and via phone/internet; able to successfully
solve client issues, market/sell products and provide clear and effective communication.
Participated in many projects weekly.
 solid experience in business management for procurement & operational with an understanding of
procurement, contracting, supply chain optimization,sustainability, risk and quality measures
 Familiar with schematics or mechanical drawings
ADDITIONAL EXPERIENCE
Mortgage Consultant Bankers Mortgage, Piscataway NJ, Dec. 2007- May 2008
Mortgage Originator, Premier Mortgage, South Plainfield NJ, March 2006 – June 2007
Property Manager at NH Properties NJ 1996-1997
Hobbies:
Violinst
Singer/ church choir
EDUCATION AND TRAINING
Masters Project Management (MPM): Devry University/Keller Graduate School of Management
Graduated on Feburary 20, 2014 and Master Degree in Public Administration (MPA) Keller Graduate
School Graduate on September 30, 2011.
Bachelor of Arts – Economics and History, Rutgers University/Rutger College (NJ)
Technical Skills:
MS Project ,Excel, PPT& MS Word . MS Office Suite, Minitab , SSPS software, Sharepoint, IT life
cycle Change and Release management skills
Lotus Notes and Web-Ex for global meetings!
REFERENCES:
PROFESSIONAL
HEATH POOLE ALLSTATE MANAGER: IT DEPARTMENT HUDSON OH.
330-656-6805
PAMELA STEWART 216-244-1875 (ALLSTATE)

5. JLG ASSIGNMENT (OHIO)
DAVE ( TEKMINDZ AGENCY) 408-512-2275(DELAWARE) RECRUITING MANAGER
PERSONAL REFERENCES
WENDY PARKS
330-347-6858 26 YRS KNOWN/RUTGERS/CHURCH
SHIRELY JEAN-JAQUES 19 YRS KNOWN/CHURCH
732-258-3077