How-How Diagram: A Practical Approach to Problem Resolution
Barrick resume 3-2016
1. ANDREW BARRICK
valais84@hotmail.com
502-645-4460
OBJECTIVE
Pursue a long-term position (direct hire preferred) within a client relationship, business,
operational and cross-functional project manager position, where my diverse skill sets
and business career experienceswill provide value within a strong team dynamic,
enthusiastic, and supportive ‘team’ management environment.
SKILL SET / EXPERIENCE
Project Management
PMP through GE Management Development professional class certification
o Have taken over 200 PMI credit hours updating and increasing my project
management skill sets utilized throughout each project I have managed as a project
manager
Development of all business requirements and technical requirements (technical documents
approximately 85%) for all projects I was responsible for as lead project manager / business
change manager with WellPoint
Ability to manage small to large enterprise cross-functional and IT projects through utilizing
my PMI skill sets,exceptional team management leadership skills, vendor management skills,
diverse professional / industry experiences, and diverse types of projects from project
initiation, development of business and technical requirements, development of project plan
and project schedule, management of the tasks, leadership of team meetings, maintaining
updated project documents in SharePoint, negotiating required resources,project plans, and
communication to project stakeholders of project issues and risks, resource issues, and
approval of required project documents with project resources and project stakeholders /
business owners through testing and ultimate delivery / implementation of the project’s
objective
Ability to lead project team remotely, in a virtual environment, with resources from New York
to California, and international resources in Southeast Asia
Healthcare Insurance Experience
Private sector: WellPoint (BCBS), Aetna / Coventry Cares of Kentucky
Federal sector:Commonwealth of KY Kynect program development
Medicare / Medicaid project management experience developing and implementing both new
IT and operational solutions with the development of the federalAffordable Act for the
Kentucky Medicaid and Medicare insurance products while being Program Manager with the
Commonwealth of Kentucky
Blue Cross / Blue Shield project management experience, managing large multi-year and
$5MM - $10MM sized enterprise-wide projects across multiple states and implementing new
software solutions, business / operations processes,and merging centralized IT and business
solutions while leading cross-functional (business and IT teams) as the lead project manager
with WellPoint
Senior cross-functional project manager leading enterprise-wide operational and IT projects
Earned HIPPA compliance and training certification
As a project manager,I have used both Waterfall and Agile Project Management techniques in
all of the projects I have led as project manager during my 10 years at WellPoint, and 1.5
years while program / project manager at the Commonwealth of Kentucky
10+ years managing cross-functional enterprise-wide projects with emphasis on mainframe,
data process stream connectivity, software integration and delivery across 10 regional state
platforms with WellPoint
Financial Services Experience
GE Management Development Program
Financial Risk Management, Underwriting, Profit-based strategy development
2. GE Capital
Portfolio Risk Analyst
Graduated from GE Management Development Program
2-year multiple business-line and geographic rotations
Responsible for implementing credit underwriting, portfolio profit management,
collections and fraud management strategies
Citibank
Portfolio Risk Management
Responsible for portfolio P&L management, and development of credit underwriting,
portfolio profit management, collections and fraud strategies
Earned SOX compliance certification
Technology Experience
Citibank
Responsible for creating the new e-commerce business concept, and working hand-in-
hand with my IT lead to develop the technical solution of the business concept,
serving as program manager for the delivery of the new e-commerce product,
throughout the full project management lifecycle.
Member of a new 5 person team focused on development a 5-10 emerging technology
roadmap for the Citicard business; including digital marketing, RFD solutions, new
technology payment solutions with leading consumer markets
Market acceptance research and testing of emerging technologies (mobile payment
applications, RFID, credit card chip technologies) ** these were considered emerging
technologies at the time 2000 – 2002)
GE Capital
Lead Project Manager responsible for the software customization and implementation
of a Risk Management off-the-shelf management software
WellPoint
Lead project / change manager responsible for leading multiple new software
integration across the enterprise and mainframe integration of multiple states to the
WellPoint centralized platform, while partnering with each geographic IT lead
WORK HISTORY
Coventry Cares ofKentucky – Louisville, KY (contractor) Feb 2014 – January 2016
Business / Integration ProjectManager
Project manager managing multiple cross-functional projects
Business Project Manager – Medicare / Medicaid Operations and Integration
Project manager managing multiple cross-functional projects within an operations quality and
improvement / implementation strategy / operations and business support initiative
Primary / Lead Project Manager supporting directors of operations, finance, legal, audit, and
vendor relationship integration
Primary lead and project manager supporting the directors of operations, finance, legal, audit,
and vendor relationships with the integration of the Coventry Cares of Kentucky Medicare /
Medicaid operations with Aetna's acquisition of the Coventry Cares of KY
business.
Gap between January 2013 – February 2014
Involved in a hit and run car accident, which required spinal fusion surgery
Physical rehabilitation wasrequired,and wasnot ready to re-join the job market until late
2013 / early 2014
100% fully healthy and physically rehabilitated, and can even play golf again
Commonwealth ofKY - Frankfort, KY (contract position) Aug 2012 - Jan 2013
Program / Project Manager - Affordable Health Care Act / Kynect
3. Program / Project Manager for the development of the Commonwealth of Kentucky’s Health
Benefit Exchange Program in accordance to the Federal Affordable Care Act
Leveraged my team management and vendor management skill sets by managing internal
subject matter experts and external 3rd
party vendor teams across 7 diverse tracts to develop
the Kynect program (off-line and on-line program development)
Development of all business requirements and technical requirements (technical
documents approximately 85%) for all projects I was responsible for as lead project
manager / business change manager with WellPoin
Leverage my strong team leadership skills through positive resource and encouraging team
resources (internal SME’s, business, operations, test / quality resources,IT resources and
integrating vendor resources through the development of the Kentucky Affordable Care ACT
Kynect program in an very demanding project delivery timeframe
Mentored 2 junior project managers while working 1-on-1 with each junior project manager to
assign each resource to specific program tracts / projects where their specific skill sets and
personal interest could best assist the overall program
Responsible for managing the vendor management relationship of our external vendor, while
developing the Statement of Work (SOW), and integrating the vendor’s resources as part of
the project team to leverage their insights and expertise to assist in the development of the
Commonwealth of Kentucky’s Kynect Program
WellPoint, Inc. / Anthem Blue Cross Blue Shield - Louisville, KY Jan 2002 –Feb 2012
Project Manager / Business Change Manager
Project manager leading multiple enterprise-wide projects within the functional areas of:
Medical Management Operations
Migration and integration of newly acquired state level Blue Cross Blue Shield
entities
Vendor relationship management
HIPPA & SOXbased Regulatory and Compliance projects
Facilities Consolidation
New Facilities Construction and Remodeling
Corporate Facilities management
Enterprise Print Mail operations
Enterprise Procurement
Enterprise-wide Disaster Recovery
Project manager responsible for managing international vendor outsourcing resources
Managed cross functional teams with multi-functional resources,subject matter experts, and
external vendors while establishing and nurturing strong working relationships
Project manager leading enterprise-wide state-by-state integration of operations and IT to
either a regional or centralized cost effective solution.
o Managed project teams,including international vendor resources,remotely in a virtual
environment
Leveraged my strong cross-functional team management skill set as project manager / change
manager across all of the project I led (both business / operational and IT project and team
resources) securing resources,building a motivated team environment through encouraging
team input and expertise, and open communication and input of building the business and
technical requirements, project plan, and flexibility of team resources in in scheduling team
meetings, and identification and resolution of project issues
Responsible leveraging my vendor management skill sets by managing the off-shore vendor
management relationship of our off-shore vendors in India and the Philippines of their
qualified and state-by-state assigned resources through training and seamless transition of
WellPoint’s on-shore in-take operations, process flows, and implementation
Development of all business requirements and technical requirements (technical documents
approximately 85%) for all projects I was responsible for as lead project manager / business
change manager with WellPoint
Citibank - Credit Card Group - Dallas, TX Dec 1997 – Jan 2002
Director, e-Commerce & Emerging Technology
4. E-Commerce / e-Acquisitions Program / Project Manager
E-Commerce - New Product On-line Solutions & Program Development
Emerging Technology
Marketing strategy development
Emerging Technology Strategy roadmap development
Wireless, RFID,and Chip technologies
Risk Manager - Private LabelCreditCard Portfolios
Risk Manager responsible to develop profit based risk strategies utilizing predictive models in
developing and implementing new account underwriting, credit line management, collections,
and fraud management strategies
Responsible for managing incoming customer service calls for underwriting high dollar
project credit lines
GE Capital (General Electric Capital) - Stamford, CT Sept 1994 – Dec 1997
Portfolio Risk Analyst - Financial Services
Risk Analyst for private label credit card portfolios
Responsibilities included development, implementation, and management of new account
acquisitions, credit line management, collections, and fraud management strategies within a
profit based management model
Customer service with GE Capital where I served as a customer service representative
addressing incoming customers calls resolving questions and issues around existing
customer’s private label credit card account
Provided excellent customer service to incoming customer calls requesting underwriting
approval for high dollar project credit lines
Management Development Program
Graduated from GE Capital's Management Development Program
Successfully completed a cross business rotational training program (2-year program), within
customer service, finance, risk management, marketing, and operations across multiple GE
Capital financial services business lines
Customer service representative with GE Capital where I served as a customer service
representative addressing incoming customers calls, resolving customer’s questions and issues
around their existing private label credit card account
EDUCATION
University ofTexas - Dallas 1999 - 2001
Masters of Business Administration (M.B.A.)
Xavier University, Cincinnati, OH 1990 - 1994
B.S.B.A. Business Administration / Economics (3.7 G.P.A.)
Cum Laude graduate
Sophia University - Tokyo, Japan 1993 - 1994
International Business, Study Abroad (3.8 G.P.A.)
ADDITIONALSKILL SETS
PMP and Six-Sigma certified earned through professional courses provided by GE during my 2-
year GE Management Development Program
o I also have take an additional 200 additional PMI credit hours to keep current with new
PMI techniques and skill sets
Six-Sigma – GE Management Development Program
Advance skills in MS Office Suite (Excel, Word, PowerPoint, MS Project, VISIO)
Excellent interpersonal and communication skills – both with external customers and internal
customers, with executive leadership, internal project business / operations, IT, and associates
(both verbal and written)
5. Ability to effectively work with a diverse and dynamic customer base
Proven ability to multi-task, while quickly and effectively adapting to address a diverse range of
new issues and objectives within a fast paced environment
Ability to prioritize and manage multiple enterprise-wide and small/medium level projects
High business acumen
Assertiveness and taking ownership of resolving issues
Strong analytical and problem solving skills
Leadership and Team Player
Ability to effectively work remotely and manage project and teams across multiple states and
internationally