Aman Badar Uddin is seeking a challenging opportunity where he can utilize his abilities. He has a Bachelors of Commerce from the University of Karachi and has worked in various customer service and sales roles, including at PIA Contact Center, New Orbit Communication call center, and Dolmen Mall. Currently, he works as an International Business Development Executive at SBT JAPAN CO., LTD, where he is responsible for the online sales and export of used Japanese vehicles to Africa.

1. RESUME
AMAN BADAR UDDIN
House no 1945 block 14 Cell No: 0346-3531511
Federal ‘B’ Area EMail:amanbader@gmail.com
Karachi 75950
OBJECTIVE:
Exploring challenging opportunities in an organization where I can show my abilities to
work effectively.
EDUCATION:
• Bachelors of Commerce by
University of Karachi
• Intermediate in Commerce conferred in 2006 by
(Karachi Board of Intermediate), Karachi
• Matriculation in Science conferred in 2003 by
(Karachi Board of Higher Secondary Education), Karachi
• Diploma in Rooms Division Management conferred in 2010 by PITHM
Professional Experience:
• Currently working as an International Business Development Executive in
SBT JAPAN CO., LTD for Africa region from September 2013 to present.
• Online sales of all types of Japanese used Vehicles.
• Dealing with large/small scale car dealers and end users.
• Export from the stock mainly in Japan and also from UK, USA,GERMANY
AND KOREA to Africa.
• Follow up for shipment and documentations of vehicles.
• Looking after Bank Telegraphic Transfer and allocation of payment.
• Fulfilling given target on monthly basis.
• Worked in PIA CONTACT CENTER as an International Travel Consultant
from October 2011 to September 2013.
Inbound Services
• Contact handling interactions like inbound, outbound calls worldwide
• Email & Chat correspondence with customers to solve their queries.
• Handling emergency response cell.
• Advising and guiding about policies of PIA to customers.
• Active part of Complaint Management from Contact Center.
• Managing Floor as a proxy on numerous occasions.
Outbound Services
• Working side by side with Center for Reservation Control (CRC).

2. RESUME
• Handling of General/Divisional/Special Queues for various Procedural action
purposes.
• Working on Pre-Flight Check Procedure.
• Working on Ticket Home delivery service facility.
• Working on Web ticketing service facility.
Frequent Flyer Program
• Handling of Award Plus Program
• Handling of Redemption Services, Reservations and Customers’ account
management.
• Correspondence with Customers through Email and Phone.
• Worked in call centre on sales campaign as Customer Sales
Representatives (CSR) in “New Orbit Communication” from Jan 2011 to
Jun 2011.
• Five months worked in Dolmen Mall in Customer Services from Aug 10 till
Dec 10.
• Worked as Trainee House Keeping Supervisor & Guest Service Officer
(GSO) at Marriott Karachi, Pakistan. From 12th
March 2010 to 12th
June
2010.
My Major Responsibilities were:
• To Maintain Standard of Marriott.
• To Facilitate Guest.
• Supervised Three floors each had 27 rooms.
•
• Worked three years in Tele Xperts as Customer Sales Representative
(CSR).
SKILLS:
• Proficient in MS Office Package.
• Efficient in Computer software programs Like Fidelio.
PERSONAL PROFILE:
Father’s Name: Muhammad Bader Uddin.
Date of Birth: May 3rd
, 1986
C.N.I.C: 42101-6307534-9
Nationality: Pakistani
Religion: Islam

3. RESUME
LANGUAGES:
• Urdu
• English
HOBBIES:
• Body Building.
• Swimming.