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Generation NOW
Surviving and Thriving with 4
Generations in the Workplace
Lori Reed librarytrainer.com
You can view a copy of this presentation at:
http://www.slideshare.net/lorireed
To: Help Desk
Subject: My computer
Remember that problem you fixed
the other day. It’s happening again.
Can you come fix it right away.
WTF
WTF…Why is he
such a PITA?
Yeah we’ll fix
your problem
…next year.
Professor Walter T. Franklin
I sure like those
Help Desk guys.
I want to be
friendly so I’ll sign
my name with my
initials W.T.F.
Generations
are defined by
their shared
experiences
Trends that
affect
generational
change
Parenting Styles
Technology
Life Span
Population
in the
Workforce
Matures 5%
Boomers 45%
Gen X 40%
Gen Y 10%
Matures or
Veterans
• Born before 1945
• Age 64 and older*
* As of 2009
Boomers
• Born 1945 – 1964
• Age 45 - 64*
* As of 2009
Gen X
• Born 1964 – 1980
• Age 45 – 29*
* As of 2009
Gen Y /
Millenials
• Born 1980 - 2000
• Age 29 and younger*
* As of 2009
Matures Boomer Gen X Gen Y
Birth before 1945 1945-1964 1964-1980 1980-2000
Family Traditional Disintegrating Latch key kids Blended
Education A dream A birthright A way to get
there
A huge expense
Values •“We” first
•Military
•Respect
•Conformity
•Timeliness
•Loyal to “me”
•Team
oriented
•Competitive
•Workaholics
•Face time
•“Prove it to me”
•Work/Life
Balance
•Why?
•Responsible for
own success
•Must believe in
leader
•“Work hard=reward”
•Instant gratification
•Hive
•Job not a way of life
but means to provide
for outside activities
•“Army of 1”
•Adult-o-lescence
Heroes Army, Navy
(not
individuals)
MLK
JKF
No common
hero
Family or someone
they know or met
(individual)
3 Things That
Appeal to all
Generations
1. Effective
Communication
2. Respect
3. Praise
You can view a copy of this presentation at:
http://www.slideshare.net/lorireed

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Generation Now: Surviving and Thriving With 4 Generations in the Workplace

Editor's Notes

  1. For the first time in history there are five generations of employees in our libraries. Each generation has different learning and communication styles as well as vastly different motivations. Learn how to communicate, understand, and appreciate these differences. This program is sponsored by GPLS. Generational differences can affect everything in the workplace, including recruiting, building teams, dealing with change, motivating, managing, and maintaining and increasing productivity. Research indicates that people communicate based on their generational backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivations.
  2. Source: http://biz.loudoun.gov/Portals/0/BEC%20Information%20Sheet.pdf
  3. Photo Credit: http://www.flickr.com/photos/kalebdf/881453725/
  4. Photo Credit: http://www.coloradolendingsource.org/images/crowd_2.jpg
  5. WWII Photo credit: http://www.ptsdsurvivalmanual.net/pix/soldier-weeps-comfort.jpg
  6. Photo credit: http://graphics8.nytimes.com/images/2007/07/01/weekinreview/01rosen_CA1.600.jpg
  7. Photo Source: http://www.cas.sc.edu/hist/OvalOfficeTapes/Images/jfk_assassination/AMEX3yearoldJFKjrSalutes.jpg
  8. http://charlesgoyette.com/uploaded_images/Vietnam-memorial-soldier-742181.jpg
  9. Photo credit: http://www.washingtonpost.com/wp-srv/politics/special/watergate/images/watergate_montage_2.gif
  10. The Iranian hostage crisis was a diplomatic crisis between Iran and the United States where 53 Americans were held hostage for 444 days from November 4, 1979 to January 20, 1981, after a group of Islamist students and militants took over the American embassy in support of the Iranian Revolution. Source: http://en.wikipedia.org/wiki/Iran_hostage_crisis
  11. http://www.independent.co.uk/multimedia/archive/00031/Bill_Clinton__Lewins_31996a.jpg
  12. Photo Credit: http://www.thetechland.com/wp-content/uploads/2009/Inventions/Microwave-oven.jpg
  13. Data Source: http://www.infoplease.com/ipa/A0005140.html Image Source: http://daveeriqat.files.wordpress.com/2009/02/us_life_expectancy.png
  14. Been in workplace 40+ years Used computers ½ of that time
  15. 1945 Atomic bomb 1947 Microwave invented 1947 Regular TV programs invented 1950 Korean War 1954 Brown vs. Board of Education 1957 Civil Rights Act 1959 Alaska and Hawaii become states 1961 Vietnam War Begins 1968 MLK Assassinated 1969 Nixon becomes President 1969 Neil Armstrong walks on moon 1972 Watergate
  16. 1976-7 1st home computers TRS-80 and Commodore 1979 Iran hostage crisis 1980 John Lennon assassinated 1981 MSDOS and IBM PC 1986 Challenger accident 1989 Berlin Wall falls
  17. 1989 Berlin Wall falls 1991 AOL for DOS 1994 1st consumer level digital camera 2001 ipod hits consumer market 2006 MySpace invented