Muli Generations In The Workplace Lethbridge College May 2012

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A talk I gave to Lethbridge College Support Staff at their PD Day

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Muli Generations In The Workplace Lethbridge College May 2012

  1. 1. Multi-Generations in the Workplace! Ar en’ we t cut e?Lethbridge CollegeProfessional Development DayMay 16, 2012 1
  2. 2. ObjectivesLethbridge CollegeProfessional Development DayMay 16, 201 2
  3. 3. Multi-Generations? Multi-Generations? • Mature/Traditionalist - Pre-1946 • Baby Boomer - 1946-1964 • Generation X - 1965-1976 • Generation Y/Millenial - 1977-1995 • Generation Z/9-11 - 1996+Lethbridge CollegeProfessional Development DayMay 16, 2012 3
  4. 4. The Mature Worker C E ! IF I C R S ALethbridge CollegeProfessional Development DayMay 16, 2012 4
  5. 5. The Baby Boomer Cha n ge T he W orld !Lethbridge CollegeProfessional Development DayMay 16, 2012 5
  6. 6. Generation X hy ?” sk “WLethbridge CollegeProfessional Development Day AMay 16, 2012 6
  7. 7. re Generation Y l!SpeciaYou A Lethbridge College Professional Development Day May 16, 2012 7
  8. 8. Generation ZLethbridge CollegeProfessional Development Day Plugged In!May 16, 2012 8
  9. 9. Project ? io ns e r at en ng ee betw 49% Yes 51% No ce p la o rk ew th t s in n ec on DiscLethbridge CollegeProfessional Development DayMay 16, 2012 9
  10. 10. Disconnects•Kids (Gen Y) are not punctual; kids can’t do math; kids think they know it allLethbridge CollegeProfessional Development DayMay 16, 2012 10
  11. 11. Disconnects•Some of the older people want it done their way even if I find it easier to do it my wayLethbridge CollegeProfessional Development DayMay 16, 2012 11
  12. 12. Disconnects•Older people have a hard time accepting younger generations in a management roleLethbridge CollegeProfessional Development DayMay 16, 2012 12
  13. 13. Disconnects•People judging people before they get to know them...too much stereotypingLethbridge CollegeProfessional Development DayMay 16, 2012 13
  14. 14. Disconnects•Customer service is low on their (Gen Y) priority list...they rarely enjoy their work and it shows!Lethbridge CollegeProfessional Development DayMay 16, 2012 14
  15. 15. Disconnects•No respect either way, don’t follow instructions, no work ethic, not polite, don’t like to follow instructions, do their own thingLethbridge CollegeProfessional Development DayMay 16, 2012 15
  16. 16. RESPEC 1 16 6 T
  17. 17. Results Statement 3 - I think most young people (Gen Y) have a poor work ethic 9 participants changed their attitude on this statement from agreeing to disagreeing.Lethbridge CollegeProfessional Development DayMay 16, 2012 17
  18. 18. Results Statement 7 - I like team building training sessions 17 participants changed their attitude on this statement from disagreeing or being neutral to agreeing.Lethbridge CollegeProfessional Development DayMay 16, 2012 18
  19. 19. So Why Care? More positive staff morale Improved staff/management relations Greater staff productivity Higher attendance and on-task time More attention to workplace safety Better customer service Attracting and retaining superior staffLethbridge CollegeProfessional Development DayMay 16, 2012 19
  20. 20. Solutions • Find out what the issues are •Determine where disconnects are •Educate staff on differences •Create team building opportunities •Solve problems in teams •Focus on utilizing strengths •Have fun •Give and earn respectLethbridge CollegeProfessional Development DayMay 16, 2012 20
  21. 21. QuickTimeª and a GIF decompressor are needed to see this picture.Lethbridge CollegeProfessional Development DayMay 16, 2012 21

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