The document discusses the relationship between employee engagement and business performance. It identifies leadership effectiveness as a key driver of engagement. Specifically, leaders who inspire confidence in the future and recognize employees while emphasizing quality and improvement are most effective at engaging employees. Factors like exciting work, growth opportunities, and a sense of responsibility within the company and to communities also drive engagement and decision making.

1. Nooruddin (Rudy) Karsan CEO, Kenexa Engagement, Leadership and Innovation

3. The Impact of Leadership Effectiveness on Employee Engagement

4. Drivers for Leadership Leaders who inspire confidence in the future Leaders who recognise employees and emphasise quality and improvement as top priorities

5. Drivers for Engagement Leaders who inspire confidence in the future Leaders who recognise employees and emphasise quality and improvement as top priorities Exciting work and the opportunity to grow and develop Organisations that demonstrate a genuine responsibility to their employees and communities

6. Drivers for Decision Making