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SCOTT AGAN
23702 Collinford Ct. ♦ Katy, TX 77494 ♦ 331-305-1725(C) ♦ scott.agan@yahoo.com
Sales & Operations Leadership ~ Consumer Packaged Goods ~ Business Development
A highly experienced Sales, Operations and Finance Executive who has demonstrated the ability to lead
diverse teams of professionals to new levels of success in highly competitive industries, dynamic markets
and fast-paced environments. Strong business qualifications with an impressive and progressive track record
for more than 25 years. Experienced in sales and operations management, marketing, strategic planning,
business development, brand management, and revenue management. Proven ability to successfully analyze
an organization's critical business requirements, identify deficiencies and potential opportunities, and
develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and
improving customer service offerings.
· Business Development · Merchandising & Marketing · Brand Awareness
· DSD Management · Relationship Management · Project Management
· Revenue Discipline · Supply Chain Optimization · Training and Teambuilding
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
SCHWAN FOOD COMPANY, Bloomington, MN 2016 – Present
GM/NAM (Texas Zone) – Sales & Field Operations, Katy, TX
• Responsible for the sales, transportation, in-store execution, fleet, safety and administrative functions of 100
employees (Texas/New Mexico), $300MM in revenue 2015
• Sales responsibilities include setting the retail strategic direction for the market including retail architecture,
marketing integration, sales training & development and key account management for such customers as
HEB, Brookshire Grocery, Brookshire Brothers, Super One, Fiesta Foods, Affiliated and FoodTown
NESTLE USA, Glendale, CA 2011 – 2015
GM (Central Region) – Sales & Field Operations, Glendale Heights, IL
• 2013 Grand Award winner – best in class for revenue, display, cost and safety performance at Nestle USA.
• Integrated Edy's/Dreyer’s Ice Cream and Kraft Pizza businesses: 1,000+ employees and over $1B in revenue.
Over-delivered synergy and productivity savings while achieving BIC revenue, share, cost and safety targets.
• Achieved best in class sales and share performance amongst the four Regions (’11-’13). Introduced trimester
sales and marketing meetings to include the Region: Key Account Managers, Distribution Managers,
Marketing and functional support teams to ensure alignment. Leveraged customer feedback at “Top to Top”
meetings to optimize call coverage across the distribution channels achieving most favored customer status
(Target/Kroger/Meijer/Wal-Mart/Roundy’s/HyVee & SuperValu).
• Enhanced management and frontline capability via innovative Region Capability Sales Training curriculum.
Subject focus: the achievement of category and channel insights expertise based on a five step selling process.
Expanded the College Designate program and created an Internal Designate program.
• Achieved top results on “Nestle & I” survey through enhanced communication, internal & external promotion,
safety focus and commitment to diversity.
S. Agan
• Identified $200MM in annualized savings as part of a strategic planning team chartered to maximize
operational efficiencies, optimize supply chain network and enhance retailer partnership with minimal
revenue impact.
PEPSI BEVERAGE COMPANY, Somers, New York 1999 - 2011
Vice President - Sales Support, Aliso Viejo, California 2007 - 2011
• Responsible for Sales Capability, Selling & Delivery operations and the Marketing Equipment function for
over 4,500 employees within the West Business Unit.
• Led strategic planning, constructed the AOP including productivity initiatives for $350MM in expenditures and
$30MM in capital. Returned $18MM in savings via strong cost management, technology implementation,
and focus against infrastructure.
• Collaborated with Retail partners to identify supply chain opportunities that drove productivity and reallocated
resources to enhance top-line performance.
• Implemented training curriculum to drive frontline sales and service capability, reaching 90%+ BU
certification. Consistently delivered share and inventory growth during a challenged economy and highly
competitive environment.
• Created the Pepsi Support Center to provide retail customers with a single point of contact for service related
issues. Increased Customer Satisfaction scores 14% (Walker Group survey).
Business Development Manager, Pleasanton, California 2005 - 2007
• Responsible for the retail strategic direction for the PacNW BU including retail architecture, marketing
integration, key account management, and sales training & development.
• Created the BU Category and Insights team to support the selling function with quantitative and qualitative data
to enhance our position as category leaders. Leveraged this Center of Excellence to achieve most favored
status across the retail landscape.
• Drove the development of customer account plans accounting for 44 million cases and $300 million in Net
Revenue including highly diverse retailers such as: Costco, Safeway, SaveMart, WalMart, Target, Winco,
Kroger, FoodMaxx, and CVS.
• Delivered volume growth in excess of plan and achieved NOPBT gains of +7.0% vs. plan (CAGR), enhanced
trade execution with solid share performance (+2pts), favorable share swing vs. main competition, both
inventory indices and RWV outperformed the competition.
Regional Sales Manager, Modesto, California 2004 - 2005
• Responsible for the sales, logistics, in-store execution and administrative functions of 175 employees
(Modesto/Stockton), 12 million cases and $105MM in revenue.
• Maintained union free environment.
• Increased Employee Insight Scores by greater than 10 points.
• Initiated formalized sales training for all facility employees reducing open positions and decreasing turnover by
20%.
• Launched Customer Connect platform, increasing customer satisfaction scores by 12% vs. prior year.
• Received “Rules of The Road Award” for individual outstanding achievement in 2005.
Director of Retail, Fresno, California 2002 - 2004
• Led sales team that implemented account plans for 25 regional key customers including SaveMart, FoodMaxx,
Food4Less, Richland and Independents, accounting for 9MM cases and $98MM in revenue.
S. Agan
• Delivered 2 year CAGR of 6% and revenues that exceeded plan by $7.5MM annually.
• Expanded market share dominance by 2 pts to 46 with a favorable share swing to competition of +3.5.
• Enhanced local Marketing ASP’s, In-Ad coupons and introduced Affinity Marketing tie-ins to drive category
excitement and enhance inventory – Pepsi inventory indexed at 2.25:1 vs. our primary competition.
• Ad effectiveness related to placement, size and frequency resulted in RWV gains of +5%.
Director of On-Premise, Fresno, California 2001 - 2002
• Responsible for all facets of the Food Service business including Education, Restaurants, Workplace, Fountain,
and Full Service Vending accounting for approximately 5MM cases and $47MM in revenue.
• Delivered 2 year CAGR of 10% and revenues that exceeded plan by $3.6MM annually.
• Signed high profile (prestige) multi-year sales and marketing agreements with Fresno State (SaveMart Center),
Chukchansi Casino, Palace Casino, University of the Pacific, and Dodge Ridge Ski resort.
Market Planner Fresno, California 1999 - 2001
• Responsible for the completion and execution of the annual operating plan including top line and bottom line
management.
• Identified market opportunities utilizing internal category and channel insights supported by IRI and Nielsen
data, resulting in increased sales of $7.4MM in annual revenue and $2.6MM in profits in 2000.
• Initiated a study on the Liquid Refreshment Beverage (LRB) habits and tendencies of Hispanics within
Northern California. Created Customer Development Agreements (CDA’s), affinity marketing concepts,
merchandising equipment and product offerings to meet the needs of the Hispanic consumer.
SAINT-GOBAIN, Muncie, Indiana 1993 – 1999
SW Regional Controller, Sapulpa, Oklahoma, 1998-2000
Controller, Sapulpa, Oklahoma, 1996-1998
Production Manager, Wilson, North Carolina, 1994-1995
Controller, Milford, Massachusetts, 1994
Controller, Waxahachie, Texas, 1993
EDUCATION
CIMA Interactive Marketing Certificate Program, 2014
DePaul University, Chicago, IL
Mobilizing People to Implement Change, 2013
Rive-Reine, Vevey, Switzerland
M.B.A. Corporate Financial Management, 1992
Pace University, New York, NY
B.S. Management Science, 1989
State University of New York – Geneseo, NY
AFFILIATIONS
S. Agan
MEMBER, SUNY GENESEO FOUNDATION BOARD
BILINGUAL – INTERMEDIATE SPANISH

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Agan_Resume

  • 1. SCOTT AGAN 23702 Collinford Ct. ♦ Katy, TX 77494 ♦ 331-305-1725(C) ♦ scott.agan@yahoo.com Sales & Operations Leadership ~ Consumer Packaged Goods ~ Business Development A highly experienced Sales, Operations and Finance Executive who has demonstrated the ability to lead diverse teams of professionals to new levels of success in highly competitive industries, dynamic markets and fast-paced environments. Strong business qualifications with an impressive and progressive track record for more than 25 years. Experienced in sales and operations management, marketing, strategic planning, business development, brand management, and revenue management. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings. · Business Development · Merchandising & Marketing · Brand Awareness · DSD Management · Relationship Management · Project Management · Revenue Discipline · Supply Chain Optimization · Training and Teambuilding PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS SCHWAN FOOD COMPANY, Bloomington, MN 2016 – Present GM/NAM (Texas Zone) – Sales & Field Operations, Katy, TX • Responsible for the sales, transportation, in-store execution, fleet, safety and administrative functions of 100 employees (Texas/New Mexico), $300MM in revenue 2015 • Sales responsibilities include setting the retail strategic direction for the market including retail architecture, marketing integration, sales training & development and key account management for such customers as HEB, Brookshire Grocery, Brookshire Brothers, Super One, Fiesta Foods, Affiliated and FoodTown NESTLE USA, Glendale, CA 2011 – 2015 GM (Central Region) – Sales & Field Operations, Glendale Heights, IL • 2013 Grand Award winner – best in class for revenue, display, cost and safety performance at Nestle USA. • Integrated Edy's/Dreyer’s Ice Cream and Kraft Pizza businesses: 1,000+ employees and over $1B in revenue. Over-delivered synergy and productivity savings while achieving BIC revenue, share, cost and safety targets. • Achieved best in class sales and share performance amongst the four Regions (’11-’13). Introduced trimester sales and marketing meetings to include the Region: Key Account Managers, Distribution Managers, Marketing and functional support teams to ensure alignment. Leveraged customer feedback at “Top to Top” meetings to optimize call coverage across the distribution channels achieving most favored customer status (Target/Kroger/Meijer/Wal-Mart/Roundy’s/HyVee & SuperValu). • Enhanced management and frontline capability via innovative Region Capability Sales Training curriculum. Subject focus: the achievement of category and channel insights expertise based on a five step selling process. Expanded the College Designate program and created an Internal Designate program. • Achieved top results on “Nestle & I” survey through enhanced communication, internal & external promotion, safety focus and commitment to diversity.
  • 2. S. Agan • Identified $200MM in annualized savings as part of a strategic planning team chartered to maximize operational efficiencies, optimize supply chain network and enhance retailer partnership with minimal revenue impact. PEPSI BEVERAGE COMPANY, Somers, New York 1999 - 2011 Vice President - Sales Support, Aliso Viejo, California 2007 - 2011 • Responsible for Sales Capability, Selling & Delivery operations and the Marketing Equipment function for over 4,500 employees within the West Business Unit. • Led strategic planning, constructed the AOP including productivity initiatives for $350MM in expenditures and $30MM in capital. Returned $18MM in savings via strong cost management, technology implementation, and focus against infrastructure. • Collaborated with Retail partners to identify supply chain opportunities that drove productivity and reallocated resources to enhance top-line performance. • Implemented training curriculum to drive frontline sales and service capability, reaching 90%+ BU certification. Consistently delivered share and inventory growth during a challenged economy and highly competitive environment. • Created the Pepsi Support Center to provide retail customers with a single point of contact for service related issues. Increased Customer Satisfaction scores 14% (Walker Group survey). Business Development Manager, Pleasanton, California 2005 - 2007 • Responsible for the retail strategic direction for the PacNW BU including retail architecture, marketing integration, key account management, and sales training & development. • Created the BU Category and Insights team to support the selling function with quantitative and qualitative data to enhance our position as category leaders. Leveraged this Center of Excellence to achieve most favored status across the retail landscape. • Drove the development of customer account plans accounting for 44 million cases and $300 million in Net Revenue including highly diverse retailers such as: Costco, Safeway, SaveMart, WalMart, Target, Winco, Kroger, FoodMaxx, and CVS. • Delivered volume growth in excess of plan and achieved NOPBT gains of +7.0% vs. plan (CAGR), enhanced trade execution with solid share performance (+2pts), favorable share swing vs. main competition, both inventory indices and RWV outperformed the competition. Regional Sales Manager, Modesto, California 2004 - 2005 • Responsible for the sales, logistics, in-store execution and administrative functions of 175 employees (Modesto/Stockton), 12 million cases and $105MM in revenue. • Maintained union free environment. • Increased Employee Insight Scores by greater than 10 points. • Initiated formalized sales training for all facility employees reducing open positions and decreasing turnover by 20%. • Launched Customer Connect platform, increasing customer satisfaction scores by 12% vs. prior year. • Received “Rules of The Road Award” for individual outstanding achievement in 2005. Director of Retail, Fresno, California 2002 - 2004 • Led sales team that implemented account plans for 25 regional key customers including SaveMart, FoodMaxx, Food4Less, Richland and Independents, accounting for 9MM cases and $98MM in revenue.
  • 3. S. Agan • Delivered 2 year CAGR of 6% and revenues that exceeded plan by $7.5MM annually. • Expanded market share dominance by 2 pts to 46 with a favorable share swing to competition of +3.5. • Enhanced local Marketing ASP’s, In-Ad coupons and introduced Affinity Marketing tie-ins to drive category excitement and enhance inventory – Pepsi inventory indexed at 2.25:1 vs. our primary competition. • Ad effectiveness related to placement, size and frequency resulted in RWV gains of +5%. Director of On-Premise, Fresno, California 2001 - 2002 • Responsible for all facets of the Food Service business including Education, Restaurants, Workplace, Fountain, and Full Service Vending accounting for approximately 5MM cases and $47MM in revenue. • Delivered 2 year CAGR of 10% and revenues that exceeded plan by $3.6MM annually. • Signed high profile (prestige) multi-year sales and marketing agreements with Fresno State (SaveMart Center), Chukchansi Casino, Palace Casino, University of the Pacific, and Dodge Ridge Ski resort. Market Planner Fresno, California 1999 - 2001 • Responsible for the completion and execution of the annual operating plan including top line and bottom line management. • Identified market opportunities utilizing internal category and channel insights supported by IRI and Nielsen data, resulting in increased sales of $7.4MM in annual revenue and $2.6MM in profits in 2000. • Initiated a study on the Liquid Refreshment Beverage (LRB) habits and tendencies of Hispanics within Northern California. Created Customer Development Agreements (CDA’s), affinity marketing concepts, merchandising equipment and product offerings to meet the needs of the Hispanic consumer. SAINT-GOBAIN, Muncie, Indiana 1993 – 1999 SW Regional Controller, Sapulpa, Oklahoma, 1998-2000 Controller, Sapulpa, Oklahoma, 1996-1998 Production Manager, Wilson, North Carolina, 1994-1995 Controller, Milford, Massachusetts, 1994 Controller, Waxahachie, Texas, 1993 EDUCATION CIMA Interactive Marketing Certificate Program, 2014 DePaul University, Chicago, IL Mobilizing People to Implement Change, 2013 Rive-Reine, Vevey, Switzerland M.B.A. Corporate Financial Management, 1992 Pace University, New York, NY B.S. Management Science, 1989 State University of New York – Geneseo, NY AFFILIATIONS
  • 4. S. Agan MEMBER, SUNY GENESEO FOUNDATION BOARD BILINGUAL – INTERMEDIATE SPANISH