This document is a cover letter and CV from Germaine Andrews applying for a job. Some key points: - Germaine is 35 years old and currently studying for a Diploma in Public Management. - She has 15 years of experience working in administrative roles for the City of Cape Town, including as a clerk and secretary. Her duties have included administration, record keeping, data entry, and assisting with recruitment and training. - She also has previous experience working as an office administrator for a restaurant franchise and recruitment agencies. - In this application, Germaine emphasizes her skills in communication, organization, and her ability to learn new tasks and adapt to different environments. She believes she can offer intelligence,

1. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
Human Resources :
Dear Sir/Madam
I would like to introduce myself to as a hard working, trustworthy and punctual person. I am 35 years
old extrovert who has been blessed and enriched with an amount of empathic wisdom, insight,
maturity and peace which I believe has stemmed from years of experience working with people of all
age groups and spheres. I take pride in performing whatever task or role is given to me to the best of
my ability and have good attention to detail skills.
Currently I am studying toward a Diploma in Public Management which assists me with good
planning, communication, organizational as well as presentation skills which I apply to my daily
duties. I am always willing to learn and share information with fellow colleagues. I am equipped with
knowledge of the SAP system for administration purposes and am also profiled to perform several
SAP transactions.
Throughout my working experience in the City of Cape Town, I have been assigned tasks
namely, EPWP worker programs – signing of contracts, payments, etc. I thoroughly
enjoy working within that program. I have also been capturing WSP within the different
departments where I have worked – to name just a few.
With all this said, I am approaching you with the conviction that I can offer your
department the following:
• Intelligence and the capacity to learn;
• An enthusiasm for maintaining control over a number of tasks at one time;
• Ability to work efficiently and effectively with people
• An awareness that I have much to learn in addition to my very useful experience
and training;
• I am able to adapt easily to any environment to which you may assign me and I
work well under pressure.
With this I conclude and hope that my CV finds favor with you and look forward to
hearing from you at your earliest convenience.
Regards,
Germaine Jeptha
Compiled by Germaine Jeptha 1

2. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
PERSONAL DETAILS
Name : Germaine
Surname : Andrews (Jeptha)
Postal Address : 14 Upton Road
Stratford Green
Eersterivier
7100
Telephone (Cell) : 073 214 4496
Work : 021 534 7608 / 15
Fax to E-Mail : 086 201 2088
E-Mail : germaine.andrews@capetown.gov.za
Date of Birth : 12.09.1979
Identity Number : 790912 0213 082
Sex : Female
Marital Status : Single
Home Language : Afrikaans
Other Languages : English
Nationality : South African
License : Code B
Health : Excellent
SECONDARY EDUCATION
School Attended : Woodlands S.S.S
Grade Passed : Grade 12
Subjects : Afrikaans
English
Mathematics
Economics
Computer
Typing
TERTIARY EDUCATION
Institution : CPUT
Course : ND: Public Management (2nd Year)
Date Completed : Current (2015)
Institution : CPUT
Course : ND: Public Management (1st
Year)
Compiled by Germaine Jeptha 2

3. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
Modules completed : Self Management 1 (SFM100S)
Introduction To Computers 1 (INC100S)
Public Law 1 (PUB100S)
Public Decision-making 1 (PDA100S)
Introduction to Communication 1 (CMN100S)
Introduction to Computers 2
Public Resource Management 1
Public Service Delivery 1
Public Office Management 1
Date Completed : 2014
Modules : Public Financial Management 2
Public Human Resource Management 2
Project Management 2
Date Completed : Current
Institution : UNISA
Course : Short Course in HR Hiring Practices SMEP01-L
Date Completed : November 2011
Institution Attended : Hugenot College, Wellington
Social Work : Diploma
Module 1 : Social Work
Module 2 : Sociology
Module 3 : Psychology
Module 4 : Theology
Date Completed : 1998 – 1999 (Incomplete)
Computer Literacy : MS Office (Word, Excel & Access Packages)
MS Outlook
MS Powerpoint
Minute Taking & Meeting Procedures
SAP C3 Notifications
SAP Time Administrator
SAP Business Event Capturer
E-Natis
HRK
Typing +- 45 wpm
CPI Payroll Capture (EPWP)
CURRENT EMPLOYMENT
Employer : City Of Cape Town
Directorate : Safety & Security
Compiled by Germaine Jeptha 3

4. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
Organizational Unit : Fire & Rescue Training Academy
Dates : 1 December 2012 - current
Position : Clerk 2
Duties
• Administration of training interventions
• Creating/maintaining training files and attendance registers for training
• Business event capturing on SAP
• Compiling ETD reports monthly and quarterly
• Assisting with new recruitment
• Creating and Maintaining of new and existing staff files
• Assisting with reference checking for new recruits
• Ensuring contracts for new recruits are correct
• Assisting with medical aid, pension funds etc correctly filled in and sent to HR
• Assisting staff with capturing of leave, clock in corrections and overtime
• Ordering, issuing and maintaining of stock
• Supervisory duty for EPWP workers
• Ensuring capturing of time and attendance for payment processing of EPWP workers
• EPWP signing of contracts and ensuring all paperwork done prior to commencement
• Recordkeeping of library books at the academy
• Capturing of training interventions on WSP for entire Fire & Rescue Service staff
PREVIOUS EMPLOYMENT
Employer : City Of Cape Town
Directorate : Safety & Security
Organizational Unit : Traffic Department
Dates : 1 December 2010 - current
Position : Clerk 1
Duties
• Filing of Driver Applications
• Authorised Examiner of Learners licenses (Grade L)
• Authorised Grade F examiner
• Receiving clients in an orderly fashion.
• Assisting Public with Learners/Drivers applications
• Cashier Duties using E-Natis System & HRK System
• Assisting Public with enquiries
Compiled by Germaine Jeptha 4

5. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
• General office support
Employer : City Of Cape Town
Directorate : City Health
Organizational Unit : Health - Administration (Klipfontein Sub District)
Dates : 1 October – 30 November 2010
Position : Secretary for District Manager
Duties
• Receptionist Function. Receiving clients in an orderly fashion.
• Checking & managing Managers Diary Daily.
• Making of Appointments obo Manager.
• Arranging District Meetings Monthly.
• Creating Agendas for District Meetings.
• Taking minutes at District Meetings. Filing of all documents.
• Typing of District Meeting Minutes.
• Assisting Clerk with HR402 capturing (informal training).
Reason for leaving : Was offered a Clerk 1 position.
Employer : City Of Cape Town
Directorate : Community Services
Organizational Unit : Library Information Services - Administration (District 6)
Dates : 01 August 2009 – 30 September 2010
Position : Secretary for District Manager
Duties
• Receptionist Function. Receiving clients in an orderly fashion.
• Making of tea/coffee for all visitors. Checking Managers Diary Daily.
• Making of Appointments obo Manager.
• Sorting & Distributing Mail
• Checking of Payment Request. Typing of Managers Delegations.
• Arranging District Meetings Monthly.
• Creating Agendas for District Meetings.
• Taking minutes at District Meetings. Filing of all documents.
• Typing of District Meeting Minutes.
• Assisting with checking of Manual Time & Attendances.
• Assisting with checking of Leave Applications.
• Creating & Maintaining Staff Files & databases.
Compiled by Germaine Jeptha 5

6. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
• Ensuring all Appointment letters in Staff files.
• Creating C3 Notifications on SAP.
• Assisting when necessary with Asset Register.
• Submitting correctly filled in Insurance claims within timeframe.
• Working closely with District Clerk with regard to requisitions,
reservations and notifications (Informal Training).
• Creating and updating WSP with regards to staff training.
• Scheduling of training for staff – internal and external training.
• Ensuring HR402 filled in correctly and sent to relevant official on time.
• Assisting with interviews when needed.
• Recording movement of Assest
• Maintaining Asset Register
Reason for leaving : Seeking better opportunity.
Former Employer : Famous Brands t/a Wimpy
Type of Business : Restaurant Franchise
Dates : 2006 – 2008
Position : Office Administrator
Duties
• Receptionist Function. Receiving clients in an orderly fashion.
• Arranged meetings venues and catering venues.
• Taking minutes of meetings when necessary.
• Ordering of stationery. Filing.
• Dispatching couriers to venues and internal departments.
• Collation information with regard to sales when needed.
• Manage stock of stationary. Booked services for company vehicles.
• Opening and sorting post – making sure all statements & invoices are posted timeously.
• Travel and Flight arrangements. Accommodation bookings.
• Data capturing. Maintaining data base of all franchises and franchisees.
• Booking of Training for staff.
• Booking services for all company vehicles. Maintaining a database of company
vehicles license renewals.
Reason for leaving : Retrenchment
Former Employer : Cozens Recruitment Agency
Type of Business : Recruitment agency
Dates : 2005 – 2006
Position : Various Admin Positions
Compiled by Germaine Jeptha 6

7. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
Duties
• Receptionist Function. Receiving clients in an orderly fashion.
• Arranged meetings venues and catering venues.
• Taking minutes of meetings when necessary.
• Ordering of stationery. Filing.
• Dispatching couriers to venues and internal departments.
• Collation information with regard to sales when needed.
• Manage stock of stationary. Booked service for company vehicles.
• Opening and sorting post – making sure all statements & invoices are posted timeously.
• Travel and Flight arrangements. Accommodation bookings.
• Data capturing.
Reason for leaving : Was offered a permanent position
Former Employer : Deaf Way
Type of Business : Recruitment Agency
Dates : January 2005 – August 2005
Position : Receptionist/PA to Director
Duties
• Receptionist Function. Receiving clients in an orderly fashion.
• Arranged meetings venues and catering venues.
• Taking minutes of meetings when necessary.
• Ordering of stationery. Filing.
• Dispatching couriers to venues and internal departments.
• Collation information with regard to sales when needed.
• Manage stock of stationary.
• Opening and sorting post – making sure all statements & invoices are posted timeously.
• Data capturing.
Reason for leaving : Was offered a permanent position
Former Employer : Photo – Staa
Type of Business : Photographic
Dates : 2001 – 2004
Position : Sales Assistant/Graphic Designer
Duties
• Receiving customers in an orderly fashion.
• Assisting customers with purchases as well as photographic printing.
Compiled by Germaine Jeptha 7

8. Germaine B. Andrews
16 Riverton Crescent, Riverton, Elsies River, 7490
(c) 0732144496
• Dealing with customer queries and complaints when necessary telephonically as
well as personally.
• Stocktaking on a monthly basis.
• Ensure that store is presentable at all times.
• Cashier duties. Handling of all cash/credit payments.
• Answering of telephone and directing calls to relevant person.
• Assisting with camera sales.
• Taking minutes at staff meetings. Responsible for typing of minutes.
Reason for leaving : Seeking better prospects
REFERENCES
Name of Referee : Clinton Manuel
Company : CoCT Fire & Rescue Service
Contact Details : 071 687 8721
Name of Referee : Meagan Cloete
Company : Kuilsriver Traffic Department
Contact Details : 021 815 3402
Name of Referee : Harun Esterhuizen
Company : Libraries District Office
Contact Details : 021 900 4003
Compiled by Germaine Jeptha 8