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Zoliswa_Twesha_CV2[1]
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- 2. ZOLISWA TWESHA Personal Details Name: Zoliswa Surname : Twesha Identification Number : 850612 0983 083 Home Language : Xhosa Other languages : English / Afrikaans Residential Address : 3706 Sonwabile Drive Old Crossroad Nyanga 7750 Nationality : South African Gender : Female Disability : Rheumatoid Arthritis Contact number : 083 998 9137/ 021 483 0734 Email Address : babie247@gmail.com 2 | P a g e
- 3. Educational Background High School: Astra High School Highest grade passed : Grade 12 Subjects : English Afrikaans Business Economics Biology Biblical Studies History Year : 2004 Computer Skills Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Internet) Competencies Skills Computer Skills Ability to except accountability Strong sense towards service excellence Customer service Skills Good telephone etiquette Good written and verbal communication skills in at least three of the three official languages of the Western Cape 3 | P a g e
- 4. Attributes Friendly and outgoing Wellorganized Honesty and loyalty Fast learner Well-presented and determined Dedicated in performing tasks given Reliable attendance at work Ability to work independently and as part of a team Hardworking and willing to go the extra mile Punctual A self-motivator Self-disciplined Flexible Reliable Excellent attendance at work Hobbies Reading Listening to music Cooking Completed Courses 1. Megabro (6 months) Computer Course 2. Persal Introduction Course 3. Department of Community Safety Internship 4. W&RSETA Learnership (NQF Level 2) 5. DWDE Job search Training Course 6. Contact Centre Learnership NQF 2 7. Business Administration NQF3 Level 3 8. Mycontent Essentials and Correspondence Tracking 4 | P a g e
- 5. Working Experience Company :Department of Cultural Affairs and Sport Section : Procurement Position : Administration Clerk Duration : Present Company : Arrow Altech Distribution Position : Learner (Receptionist) on Contract Duration : 2 years Reason for leaving : Successfully completed Learnership Company : The Foschini Group Section : Salaries Department Position : Admin Learner Duration : 1 year Reason for leaving : Successfully completed Learnership Company : Department of Community Safety Section : Human Resource Development Position : Administration Clerk (Contract) Duration : 10 months Reason for leaving : Successfully completed contract Company : Department of Community Safety Section : Human Resource Development Position : Administrative Assistant (Intern) Duration : 1 year Reason for leaving : Successfully completed Internship 5 | P a g e
- 6. Duties Key duties andResponsibilities: Procurement (Department of Cultural Affairs and Sport) • Requesting RFQ’s from suppliers • Send confirmation emails to suppliers • Making calls to suppliers with regards to invoices or quotations • Draw up requisitions for events • Doing Procurement for the Component • Order stationery for the Component • Process invoices for payment • Capturing requisitions on Logis • Requesting order numbers from Supply Chain Management • Opening new folders • Distribute stationery to different centres of Sport Development Directorate • Answering calls and taking messages • Attending meetings and training sessions • Assist with sorting payslips for centres • Process Petty cash money when needed • Process Cellphone,Substance and Transport claims • Requesting all administration documents from suppliers • Process Overtime claims for the Component Key duties and Responsibilities: Receptionist (Arrow Altech Distribution) • Receiving, transferring and putting calls on hold • Handle the reception area • Take messages if the relevant person is not available • Open,sort,send and circulate mail • Filling,scanning,photocopy and fax documents • Maintaining the time and attendance register • Ensuring staff sign the attendance register on arrival and departure • Shred documents • Change backup tape on a daily basis • Receive documents and sign for it • Capturing/updating data on the project file for samples 6 | P a g e
- 7. • Phone couriersto collect parcels • Preparing sales order forms for sales administrators • Ordering sales order files • Accurate neat filling of files with proper labels • Regular submission of time and attendance register to JHB Head office on a weekly basis • Dealing with internal queries regarding filing and shipping documents • Ensuring that the sales order filling is accurate and up to date • Making sure that internal UTI shipping is logged maintained and up to date. • Ordering stationery • Write out waybills and contact couriers. • Refill paper in photo copier machine when required • Record keeping, file and retrieve folders, trace folders and compile new folders. • Keep and maintain the incoming and outgoing of document register of the Cape Town branch Key duties and Responsibilities: Intern (The Foschini Group) • Request outstanding documents from various Stores within the Foschini Group • Doing terminations on the HR Database • Capture new employees on the HR system • Register new employees on SARS system • Answer incoming calls and general reception duties • Checking if employees are still active on the HR system • Send out pays lips • Request tax numbers • Making labels for files • Filling,scan,copy and email document Key duties and Responsibilities: Intern/Administrative Officer (Department of Community Safety) • Maintain training database • Assist with training arrangements (registration, venues, etc.) • Send out agendas and minutes of meetings • Handle written and telephonic queries • Render Administrative support to the component • Opening new bursary files • Assist with gathering interns monthly training reports from different directorates • Make sure that attendance registers are completed for meetings • Update of Bursary and ABET database • Binding manuals and workbooks for training • Assist with the compiling of the WSP (Workplace Skills Plan) 7 | P a g e
- 8. • Assist incoordinating of Induction Programme • Assist in coordinating Training and Development within the department • Assist in coordinating meetings, events and workshops for staff • Assist in preparing applications for presentation at bursary Committee for endorsement • Assist with logical arrangements • Sending out bursary letters to successful and unsuccessful candidates • Responsible for all bursary and ABET fees being paid on time • Answering all incoming calls within the section • Referring all calls to the relevant Practitioner if present or leave a note • Doing reimbursements for bursary holders • Ordering Stationary for office • Organize training for staff • Record keeping, file and retrieve folders, trace folders and compile new folder References Contact person : Miss Sweetness Jonas Contact Number : 021 483 0747/ 072 652 1981 Position : Mentor/Supervisor Company : Department of Community Safety (DOCS) Contact person : Mrs. Lauren Cullis Contact Number : 021 937 4493 Position : Team Leader Company : The Foschini Group (TFG) Contact person : Mr. Steven Schoeman Contact Number : 021 555 1884 Position : Branch Manager Company : Arrow Altech Distribution (AAD) Contact person : Miss Marlene Petersen Contact Number : 021 483 9651 Position : Manager Company : Department of Cultural Affairs and Sport 8 | P a g e
- 9. 3706 Sonwabile Drive OldCrossroads Nyanga 7750 To whom it may concern, Over the past years, I have developed strong Administration and Receptionist skills. I thrive on challenge and change, and I look forward to new opportunities to build positive customer relationships every day. I believe that as I have worked as an Administrative Assistant and Receptionist, my energy, analytical skills, organizational abilities and creativity in tackling problems will make a positive contribution in your Company. I have always been able to establish and maintain excellent relationship with clients and colleagues at all levels. I would welcome the chance to provide you with additional information to supplement what appears in my enclosed Curriculum Vitae. I am available for a personal interview at your convenience to further discuss your requirements and my ability to meet them. Thank you for your time and consideration. Yours faithfully Zoliswa Twesha 9 | P a g e
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