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Fundraising and the Next Generation

                  Emily Davis
                 February 29, 2012




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Today’s Speaker




                                 Emily Davis
                                   President,
                                 EDA Consulting
Assisting with chat questions:                                                 Hosting:
April Hunt, Nonprofit Webinars                         Sam Frank, Synthesis Partnership

A Service
   Of:                                            Sponsored by:
Fundraising and the Next
      Generation
      February 29, 2012
      Emily Davis, MNM
       EDA Consulting
About Emily Davis
Emily Davis has been working in the non-profit sector as a
staff member, consultant, founder, board member, and
volunteer for over 15 years. She currently serves as the
Executive Director for the Colorado Chapter of the National
Hemophilia Foundation and as President of EDA Consulting.

She trains and consults on a number of different areas
including board development, transitional leadership, online
communications, multi-generational philanthropy, and
fundraising. Her publication, Fundraising and the Next
Generation is now available for purchase.

Her passion for effective leadership has garnered numerous
awards and nominations. Emily received her Masters in
Nonprofit Management from Regis University.
2/29/12                         Nonprofit Webinars             6
Generational Mix
   Generational Myths
   Generational Characteristics
   Impact on Philanthropy

   WHO ARE THE GENERATIONS?


2/29/12                           Nonprofit Webinars   7
What is the Generational Mix?
   GENERATION    TRADITIONALISTS           BOOMERS      GEN XERS     MILLENIALS




   BIRTH YEARS     1900 – 1945            1946 – 1964    1965 –      1981 - 1999
                                                          1980


   ALSO KNOWN        Veterans           Baby Boomers      Xers        Nexters
       AS…
                 WWII Generation           77 Million   44 Million     Gen Y

                 Silent Generation                                    Nintendo
                                                                     Generation



2/29/12                          Nonprofit Webinars                                8
Challenge our assumptions about
           each generation

  •       Traditionalists
  •       Baby Boomers
  •       Generation X
  •       Generation
          Y/Millenials

2/29/12                     Nonprofit Webinars   9
Traditionalists (1900 – 1945)
• Catalyst for NPOs
• Top down management
• Respect for authority
• Separate home & work
• Conformist
• Value of work vs.
  personal meaning
• Hardworking, loyal,
  thrifty

    2/29/12              Nonprofit Webinars   10
Boomers (1946-1964)
• Formalized sector
• Appreciate hierarchy &
  inclusion
• All about respect
• Self-improvement
• Strong work ethic
• Optimistic & idealistic
• Desire flexibility
• Workaholic
• Appreciate recognition
 2/29/12                Nonprofit Webinars   11
Gen Xers (1965- 1980)
• Self-reliant
• Quick fix
• Collaborative &
  independent
• Direct communicators
• Financially-motivated
• Look for results
• Appreciate reward
  through external
  recognition

 2/29/12                  Nonprofit Webinars   12
Millennials (1980 – 2000)
• Digital natives
• Independent but
  interactive
• Questions the status quo
• Desire mutual respect
• Celebrate diversity
• Express to express -- not
  impress
• Acknowledgement for
  being her
• Civically-minded
 2/29/12                  Nonprofit Webinars   13
How has this affected philanthropy?
    •     Development office
    •     Prospecting
    •     Cultivation
    •     Stewardship
    •     Communication
    •     Retention
    •     Priorities
    •     Respect
    •     Trainings

2/29/12                    Nonprofit Webinars   14
What Tenured Professionals Want

                            •       Next Gen Training
                            •       Acknowledgment
                            •       Engagement
                            •       Respect for legacy
                            •       Dialogue




2/29/12        Nonprofit Webinars                        15
What the Next Gen Wants

                                •       Advice
                                •       Acknowledgment
                                •       Shared ownership
                                •       Opportunity to lead
                                •       Flexibility
                                •       Sector history



2/29/12            Nonprofit Webinars                         16
Multi-Gen Development Office Solutions

• Develop a pipeline thru training and recruitment
• Integrate new ideas of nonprofit leadership and shift
  Boomers’ roles
• Consider new models of leadership that distribute
  responsibilities
• Recruit from within
• Acknowledge new leadership
• Shift ideas about diversity, mentorship
• Evaluate and redesign current structures

2/29/12                  Nonprofit Webinars               17
Why engage the next gen?
   Next gen philanthropy style
   Entry points and engagement

   MULTI-GEN PHILANTHROPY


2/29/12                          Nonprofit Webinars   18
Why Engage the Next Gen?
• Transfer of wealth
• Lifelong giving
• Time, talent, and
  treasure
• Networks
• Enthusiastic
• Ambassadors

2/29/12                Nonprofit Webinars   19
Fundraising from Traditionalists
• Direct mail and peer-to
  peer fundraising is best
• Write checks
• Smaller group
• Lifelong giving began in
  their 30s
• Less opportunity for
  new NPOs
• Protects privacy

2/29/12                Nonprofit Webinars   20
Fundraising from Boomers
• Mix both new & traditional
  strategies
• Plan their giving
• Consider operational &
  overhead costs
• Use mainstream media as an
  entry point
• Lifelong giving begins in
  their 30s

2/29/12              Nonprofit Webinars   21
Fundraising from Gen X
• Friends/family/peers are
  influencers
• Stories have a greater
  impact than loyalty
• Consistently give largest
  gift to the same charity
  annually
• Donate the most through
  websites (30%)
• Hard to recruit to your
  cause
2/29/12                 Nonprofit Webinars   22
Fundraising from Millenials
• Philanthropy is time
  and money
• Lower cost to recruit
  because they are online
• Multi-communications
  approach
• Engaged in fundraising
  for orgs
• Donate in a variety of
  ways
2/29/12               Nonprofit Webinars   23
Generational Philanthropy*
                                                                     *Courtesy of thoughtfulphilanthropy.wordpress.com

            Understand             Frame your              Choose Your          Elicit Their         Say Thank
            their                  message                 Medium               Response             You
            philanthropy
Pre WWII    Giving is the right    Traditional             Traditional org      Check in the mail    Thank you letter
            thing to do            organizational          methods                                   or card
                                   message
Baby        Giving makes me        Tell a story focusing   Telemarketing        Over the phone       Thank you letter
            feel good              on impact                                                         from client or
Boomers                                                                                              letter illustrating
                                                                                                     impact of their
                                                                                                     gift

Gen X       Giving                 Use a formula: $X       Peer to peer asks    Online or thru       Accounting of
            accomplishes my        provides Y well for                          payroll deduction    how funds were
            goals                  Z community                                                       used and results
                                                                                                     were achieved
Gen Y       Giving is one tool I   Discuss multiple        Online gifts and     Online gifts &       Interactive thank
            use to make a          methods of              volunteer hours      volunteer hours      you that
            difference in the      involvement                                                       encourages other
            world                                                                                    forms of
                                                                                                     involvement

  2/29/12                                       Nonprofit Webinars                                                24
Where are they?
• Existing donors
• Volunteers
• Young professional
  events
• Media (i.e. 40 under
  40)
• Colleges &
  universities
2/29/12             Nonprofit Webinars   25
Entry Points
• Events – tiered fees            • Giving Circles – tiered
• Partner with young                fees
  professionals’ groups           • Volunteering
• A-thons                         • Board and committee
• Peer to peer networks             participation
• Family                          • Planned Giving
• Philanthropic resources         • Nonprofit Start Ups



2/29/12                Nonprofit Webinars                     26
Family Philanthropy
• Major donors have
  children & grandchildren
• Family legacy
• Engage younger
  generations and older
  generations
• Listen & learn about what
  the next gen wants
• Provide resources &
  networks

2/29/12                 Nonprofit Webinars   27
Next Gen Engagement
• Create ambassadors
• Provide trainings
• Offer networking &
  resources
• Bring on as volunteers,
  staff, board members
• Listen and learn
• Snowflakes


2/29/12                Nonprofit Webinars   28
6 Steps to a Next Gen
            Campaign or Event
1. Identify young donors and
   volunteers as leaders.
2. Use existing or create planning
   team.
3. Ask team to design & implement
   fundraising event or activity.
4. Provide support!
5. Host a successful
   campaign/event.
6. Evaluate campaign or event.

2/29/12                Nonprofit Webinars   29
Assess Your Organization*
•   Mission appeal
•   Resources & capacity
•   Involvement
•   Track donor giving & participation
•   Ability to modify communications
•   Culture shift
•   Web presence
•   Champions
•   Campaigns for young donors
•   Current donors

2/29/12                    Nonprofit Webinars   30
Relationships Don’t Change
• Cultivate, steward, and solicit
• Recognize
• Multi-channel communications
• Meet one-on-one
• Develop ambassadors
• Use social media as stewardship,
  not for solicitation
• Effective database

2/29/12              Nonprofit Webinars   31
“This is not the first time that nonprofit
    organizations and fundraisers have
    had to adapt to new technologies.
    The radio, television, newspapers,
    telephones, fax machine, and direct
    mail have all affected how we raise
    money. Some of the new methods
    that have evolved are more
    successful than others, and not all of
    them have been used with equal
    success by all nonprofits.”
     - Ted Hart and Michael Johnston in
    Fundraising on the Internet


2/29/12                     Nonprofit Webinars   32
10 Tips About Social Media
1. Social media is A tool,
   not THE tool.
2. Social media is a plant
3. Add value
4. Listen & create dialogue
5. Prospecting, cultivation,
   & stewardship


2/29/12               Nonprofit Webinars   33
6. It ain’t free
7. Not everyone “Diggs”
    social media
8. Have a plan
9. Connect with other
    fundraising efforts
10. Be patient



2/29/12            Nonprofit Webinars   34
Taking the First Steps
1. Pair up with someone in your
   organization
2. Why do you want to work
   with next gen donors?
3. What are 3 things you can do
   today?
4. How will you make those
   happen?
5. Share and brainstorm.

2/29/12               Nonprofit Webinars   35
5 Things To Do Today
1. Make a Plan
2. Watch other orgs
3. Attend trainings & ask
   for support
4. Invite participation
5. Support new ideas



2/29/12             Nonprofit Webinars   36
Resources
•   21/64
•   Resource Generation
•   EPIP
•   National Center for Family Philanthropy
•   StayClassy.org
•   Fundraising and the Next Generation
•   Working Across Generations
•   The Networked Nonprofit
•   The Next Generation of American Giving



2/29/12                     Nonprofit Webinars   37
Thank You!
                Emily Davis, MNM
                  EDA Consulting
                  (303) 652-7536
             emily@edaconsulting.org
              www.edaconsulting.org
           www.edaconsulting.org/blogs
          www.Facebook.com/edaconsulting
             Twitter: @edaconsulting

2/29/12              Nonprofit Webinars    38
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


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Fundraising and the Next Generation

  • 1. Fundraising and the Next Generation Emily Davis February 29, 2012 A Service Of: Sponsored by:
  • 2. INTEGRATED PLANNING Advising nonprofits in: www.synthesispartnership.com • Strategy • Planning (617) 969-1881 • Organizational Development info@synthesispartnership.com A Service Of: Sponsored by:
  • 3. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 4. Today’s Speaker Emily Davis President, EDA Consulting Assisting with chat questions: Hosting: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 5. Fundraising and the Next Generation February 29, 2012 Emily Davis, MNM EDA Consulting
  • 6. About Emily Davis Emily Davis has been working in the non-profit sector as a staff member, consultant, founder, board member, and volunteer for over 15 years. She currently serves as the Executive Director for the Colorado Chapter of the National Hemophilia Foundation and as President of EDA Consulting. She trains and consults on a number of different areas including board development, transitional leadership, online communications, multi-generational philanthropy, and fundraising. Her publication, Fundraising and the Next Generation is now available for purchase. Her passion for effective leadership has garnered numerous awards and nominations. Emily received her Masters in Nonprofit Management from Regis University. 2/29/12 Nonprofit Webinars 6
  • 7. Generational Mix Generational Myths Generational Characteristics Impact on Philanthropy WHO ARE THE GENERATIONS? 2/29/12 Nonprofit Webinars 7
  • 8. What is the Generational Mix? GENERATION TRADITIONALISTS BOOMERS GEN XERS MILLENIALS BIRTH YEARS 1900 – 1945 1946 – 1964 1965 – 1981 - 1999 1980 ALSO KNOWN Veterans Baby Boomers Xers Nexters AS… WWII Generation 77 Million 44 Million Gen Y Silent Generation Nintendo Generation 2/29/12 Nonprofit Webinars 8
  • 9. Challenge our assumptions about each generation • Traditionalists • Baby Boomers • Generation X • Generation Y/Millenials 2/29/12 Nonprofit Webinars 9
  • 10. Traditionalists (1900 – 1945) • Catalyst for NPOs • Top down management • Respect for authority • Separate home & work • Conformist • Value of work vs. personal meaning • Hardworking, loyal, thrifty 2/29/12 Nonprofit Webinars 10
  • 11. Boomers (1946-1964) • Formalized sector • Appreciate hierarchy & inclusion • All about respect • Self-improvement • Strong work ethic • Optimistic & idealistic • Desire flexibility • Workaholic • Appreciate recognition 2/29/12 Nonprofit Webinars 11
  • 12. Gen Xers (1965- 1980) • Self-reliant • Quick fix • Collaborative & independent • Direct communicators • Financially-motivated • Look for results • Appreciate reward through external recognition 2/29/12 Nonprofit Webinars 12
  • 13. Millennials (1980 – 2000) • Digital natives • Independent but interactive • Questions the status quo • Desire mutual respect • Celebrate diversity • Express to express -- not impress • Acknowledgement for being her • Civically-minded 2/29/12 Nonprofit Webinars 13
  • 14. How has this affected philanthropy? • Development office • Prospecting • Cultivation • Stewardship • Communication • Retention • Priorities • Respect • Trainings 2/29/12 Nonprofit Webinars 14
  • 15. What Tenured Professionals Want • Next Gen Training • Acknowledgment • Engagement • Respect for legacy • Dialogue 2/29/12 Nonprofit Webinars 15
  • 16. What the Next Gen Wants • Advice • Acknowledgment • Shared ownership • Opportunity to lead • Flexibility • Sector history 2/29/12 Nonprofit Webinars 16
  • 17. Multi-Gen Development Office Solutions • Develop a pipeline thru training and recruitment • Integrate new ideas of nonprofit leadership and shift Boomers’ roles • Consider new models of leadership that distribute responsibilities • Recruit from within • Acknowledge new leadership • Shift ideas about diversity, mentorship • Evaluate and redesign current structures 2/29/12 Nonprofit Webinars 17
  • 18. Why engage the next gen? Next gen philanthropy style Entry points and engagement MULTI-GEN PHILANTHROPY 2/29/12 Nonprofit Webinars 18
  • 19. Why Engage the Next Gen? • Transfer of wealth • Lifelong giving • Time, talent, and treasure • Networks • Enthusiastic • Ambassadors 2/29/12 Nonprofit Webinars 19
  • 20. Fundraising from Traditionalists • Direct mail and peer-to peer fundraising is best • Write checks • Smaller group • Lifelong giving began in their 30s • Less opportunity for new NPOs • Protects privacy 2/29/12 Nonprofit Webinars 20
  • 21. Fundraising from Boomers • Mix both new & traditional strategies • Plan their giving • Consider operational & overhead costs • Use mainstream media as an entry point • Lifelong giving begins in their 30s 2/29/12 Nonprofit Webinars 21
  • 22. Fundraising from Gen X • Friends/family/peers are influencers • Stories have a greater impact than loyalty • Consistently give largest gift to the same charity annually • Donate the most through websites (30%) • Hard to recruit to your cause 2/29/12 Nonprofit Webinars 22
  • 23. Fundraising from Millenials • Philanthropy is time and money • Lower cost to recruit because they are online • Multi-communications approach • Engaged in fundraising for orgs • Donate in a variety of ways 2/29/12 Nonprofit Webinars 23
  • 24. Generational Philanthropy* *Courtesy of thoughtfulphilanthropy.wordpress.com Understand Frame your Choose Your Elicit Their Say Thank their message Medium Response You philanthropy Pre WWII Giving is the right Traditional Traditional org Check in the mail Thank you letter thing to do organizational methods or card message Baby Giving makes me Tell a story focusing Telemarketing Over the phone Thank you letter feel good on impact from client or Boomers letter illustrating impact of their gift Gen X Giving Use a formula: $X Peer to peer asks Online or thru Accounting of accomplishes my provides Y well for payroll deduction how funds were goals Z community used and results were achieved Gen Y Giving is one tool I Discuss multiple Online gifts and Online gifts & Interactive thank use to make a methods of volunteer hours volunteer hours you that difference in the involvement encourages other world forms of involvement 2/29/12 Nonprofit Webinars 24
  • 25. Where are they? • Existing donors • Volunteers • Young professional events • Media (i.e. 40 under 40) • Colleges & universities 2/29/12 Nonprofit Webinars 25
  • 26. Entry Points • Events – tiered fees • Giving Circles – tiered • Partner with young fees professionals’ groups • Volunteering • A-thons • Board and committee • Peer to peer networks participation • Family • Planned Giving • Philanthropic resources • Nonprofit Start Ups 2/29/12 Nonprofit Webinars 26
  • 27. Family Philanthropy • Major donors have children & grandchildren • Family legacy • Engage younger generations and older generations • Listen & learn about what the next gen wants • Provide resources & networks 2/29/12 Nonprofit Webinars 27
  • 28. Next Gen Engagement • Create ambassadors • Provide trainings • Offer networking & resources • Bring on as volunteers, staff, board members • Listen and learn • Snowflakes 2/29/12 Nonprofit Webinars 28
  • 29. 6 Steps to a Next Gen Campaign or Event 1. Identify young donors and volunteers as leaders. 2. Use existing or create planning team. 3. Ask team to design & implement fundraising event or activity. 4. Provide support! 5. Host a successful campaign/event. 6. Evaluate campaign or event. 2/29/12 Nonprofit Webinars 29
  • 30. Assess Your Organization* • Mission appeal • Resources & capacity • Involvement • Track donor giving & participation • Ability to modify communications • Culture shift • Web presence • Champions • Campaigns for young donors • Current donors 2/29/12 Nonprofit Webinars 30
  • 31. Relationships Don’t Change • Cultivate, steward, and solicit • Recognize • Multi-channel communications • Meet one-on-one • Develop ambassadors • Use social media as stewardship, not for solicitation • Effective database 2/29/12 Nonprofit Webinars 31
  • 32. “This is not the first time that nonprofit organizations and fundraisers have had to adapt to new technologies. The radio, television, newspapers, telephones, fax machine, and direct mail have all affected how we raise money. Some of the new methods that have evolved are more successful than others, and not all of them have been used with equal success by all nonprofits.” - Ted Hart and Michael Johnston in Fundraising on the Internet 2/29/12 Nonprofit Webinars 32
  • 33. 10 Tips About Social Media 1. Social media is A tool, not THE tool. 2. Social media is a plant 3. Add value 4. Listen & create dialogue 5. Prospecting, cultivation, & stewardship 2/29/12 Nonprofit Webinars 33
  • 34. 6. It ain’t free 7. Not everyone “Diggs” social media 8. Have a plan 9. Connect with other fundraising efforts 10. Be patient 2/29/12 Nonprofit Webinars 34
  • 35. Taking the First Steps 1. Pair up with someone in your organization 2. Why do you want to work with next gen donors? 3. What are 3 things you can do today? 4. How will you make those happen? 5. Share and brainstorm. 2/29/12 Nonprofit Webinars 35
  • 36. 5 Things To Do Today 1. Make a Plan 2. Watch other orgs 3. Attend trainings & ask for support 4. Invite participation 5. Support new ideas 2/29/12 Nonprofit Webinars 36
  • 37. Resources • 21/64 • Resource Generation • EPIP • National Center for Family Philanthropy • StayClassy.org • Fundraising and the Next Generation • Working Across Generations • The Networked Nonprofit • The Next Generation of American Giving 2/29/12 Nonprofit Webinars 37
  • 38. Thank You! Emily Davis, MNM EDA Consulting (303) 652-7536 emily@edaconsulting.org www.edaconsulting.org www.edaconsulting.org/blogs www.Facebook.com/edaconsulting Twitter: @edaconsulting 2/29/12 Nonprofit Webinars 38
  • 39. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: