The document discusses using a Balanced Scorecard methodology to help cluster managers translate their strategy into clear objectives and measures of success. It outlines a 5 step process for cluster managers to define and implement their scorecard: 1) Check the strategy, 2) Define scorecard perspectives, 3) Set objectives/targets, 4) Implement, 5) Monitor for learning effects. The scorecard helps cluster managers structure complexity, demonstrate impact, and ensure transparency and accountability.

1. FITT (Fostering Interregional Exchange in ICT Technology Transfer)

3. 5 steps for defining the Cluster Management Scorecard Step 1 : Checking the strategy Step 2 Define the structure of the balanced Scorecard Step 3: Setting objectives, targets and strategic initiatives Step 4: Implementation Step 5: Learning effects