This document contains a questionnaire for HR managers and employees regarding employee attrition and retention in the manufacturing industry. The 36 questions ask respondents about attrition rates, causes of attrition, strategies to reduce attrition, employee motivation factors, satisfaction with compensation and benefits, opportunities for growth, and performance evaluation systems. The responses will be kept confidential and used solely for academic research purposes.

1. ANNEX 1
“Employee Attrition and Retention in Manufacturing Industry-SNPL”
This is Dhurba Bhattarai from School of Business Pokhara University MBA –VI Trimester and I am
conducting a research on the above topic. The information provided will be kept confidential and will be
used solely for academic research. Your response is highly appreciated.
QUESTIONAIIRE FOR HR MANAGERS AND EMPLOYEES
1. Name of the respondent (Optional):
2. Gender:
3. Age:
a) 25 Years and Below b) 26 – 30 Years c) 31 – 40 Years d) 40 Years and Above
4. For how many years have you been working in this organization?
a) Less than a year b) 1 - 2 Years c) 3- 5 Years d) 6 - 10 Years
e) 11 Years and Above
5. How much do you think attrition is a threat to your organization? (to be filled by HR
Manager)
a) To a large extent b) To Medium extent c) To a small extent d) No effect
6. What was the attrition rate during last 4 years in your organization? (to be filled by HR
Manager)
Year
No of Employee
0 – 3 4 – 6 7 – 9 10 – 12 13 and above
a) 2014-15
b) 2015-16
c) 2017-18
7. Rate the relative importance of some external and internal causes of attrition.

2. (1 – Least Important, 5 – Most Important)
1 2 3 4 5
a) Abroad job opportunities
b) Higher Education
c) Friction with supervisor and co worker
d) Availability of better career
Opportunities
e) Other Factors Please Specify
(…………………………………)
8. What kind of strategies do you adopt to control the attrition rate?
(1 – Least Important, 5 – Most Important)
Strategies
1
2 3 4
5
a) Compensation and Benefits
b) Working Environment
c) Quality of Work Like
d) Reward and Recognition
e) Better Promotion Policies
9. What are the major attrition factors in your view? (1 – Least Important, 5 – Most
Important)
1 2 3 4 5
a) Salaries
b) Superior- Subordinates
relationship

3. c) Growth Opportunities
d) Facilities
e) Policies and Procedures
10. How would you rate the contribution of the following variables towards employee
Motivation and better work performance in your organization? (Please tick in the
appropriate box in the table below)
Criteria
Ratings
Highly
Satisfied
Satisfied Neutral Dissatisfied Highly
Dissatisfied
1 2 3 4 5
Pay and benefits
Rewards and recognition
Skill development
Opportunities
Job security
Team relation ship
Flexibility in work
Schedules
11. What is your current education qualification?
a) T- SLC/ Equivalent b) Diploma- Technical c) Intermediate
d) Bachelors and above
12. ) Is your work recognized and rewarded by your supervisor?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
13. How would you rate employee relationship culture in your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
14. Have you been receiving relevant exposures as well as opportunities/challenges in
your job? Rate it in terms of the following.
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
15. Is your workplace’s design ergonomically motivating? Rate it in terms of the
following

4. a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
16. Do the welfare facilities provided by your organization meet your requirements?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
17. Do you think your organization recognizes you potential?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
18. Is your work quality assessed by your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
19. How professional employees does your organization have? Rate them in terms of
the following
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
20. Are innovative ideas recognized, appreciated and nurtured in your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
21. Rate salary offered by your organization compared to its competitors.
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
22. How satisfied are you with the increment policy offered by your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
23. What is your view about the performance and other bonus offered by your
organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
24. Do you think your salary offered by your organization compensates the job
description provided to you?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
25. Are you satisfied with your supervisor’s efforts in your professional
development?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
26. Do you think your work efforts are recognized and motivational efforts are made
by your organization? Rate it in terms of following?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied

5. 27. Are you satisfied with the training and exposure provided by your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
28. Do you think your organization provides you adequate growth opportunities? Rate
it in terms of the following.
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
29. Are you satisfied with the promotion policies of your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
30. Rate the educational benefits provided by your organization in terms of the
following?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
31. Are you satisfied with the medical benefits provided by your organization?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
32. Rate the refreshment and recreational benefits provided by the organization in
terms of the following?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
33. Do you think your organization offers you professional growth? Rate in terms of
the following.
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
34. Are you satisfied with the job security offered by your organization? Rate in
terms of the following.
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
35. Do you think the working hours of your organization are flexible? Rate in terms
of the following.
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied
36. How satisfied are you with your organization’s performance evaluation system?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly
Dissatisfied