A study on employee Relationship Management

1. A Study on Employee
Relationship Management in
Nikita containers Pvt Ltd.
- P.Devika
Bcom-B
21UCOM024

2. Company Profile
 Established - 26th March 1993
 Headquarters - Mumbai, Maharashtra.
 CEO - Ponnuswamy Santhanakrishnan.
 Manufactures - Tin, Aluminum tubes and metal containers.
 Employers - 300+ employees.

3. Employee Relationship Management
 Employee relationship management, is when you manage the relationship between all
employees in your company.
 It starts from an employees first day and lasts until they leave the company.
 The relationship is either between the employee and the employer or between employees.

4. Objectives of the Study
 To identify the factors contributing for employee relationship management.
 To find the impacts on employee relationship management.
 To examine different management styles in employee relationship management.

5. Scope of the study
 This study has covered the effectiveness and efficiency of Employee relationship
management on employee’s performance
 To know their level of satisfaction on various facilities provided by the organization.
 The research will rely on the organization for vital information as well as information from
primary secondary source.

6. Need of the study
 The relationship between an employer and employee is a key deciding factor because it is
very important to have mutual trust.
 To understand and manage employee relationships can lead to higher levels of job
satisfaction and engagement among team members.
 To engage all the employees to be productive, committed to the project's goals, and willing
to contribute their best efforts.

7. Limitations of the study
 There was insufficient time to collect and explore much information.
 The employees are busy with their works, so they could not give enough time to fill up the
questionnaire.
 Employees are not allowed to provide sensitive and depth information.

8. Questionnaire
1. Gender
a) Male b) Female c) Prefer not to say
2. Age group
a) 21-25 b) 26-30 c) 31-35 d) 36-40 e) Above 40
3. Salary
a) 20,000 – 30,000 b) 30,000 – 40,000 c)Above 40,000
4. Designation
5. Department

9. Questionnaire
Employer Employee Relationship
6. There is good communication between employees and managers in the company – do you agree?
a) Strongly agree b) Agree c)Neutral d) Disagree e) Strongly disagree
7. Do you get good support from manager or supervisor for your work?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
8. Does your supervisor actively listen to your suggestion and enables you to perform at your best?
a) Strongly agree b) Agree c) Neutral d) Disagree e)Strongly disagree
9. How would you describe relations between managers and employees in this organization?
a) Very good b) Good c) Neutral d) Bad e) Very bad
10. Are you satisfied with your relation with your immediate supervisors?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly dissatisfied

10. Questionnaire
Work Culture
11. Conflict is always a bad thing in organization – do you agree?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
12. Should management take time out to get to know employees personality?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
13. A pleasant and cooperative workplace to work is needed.
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
14. It is important to balance your work and personal life.
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
15. Are you given necessary trainings to develop your skills required for your job role?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree

11. Questionnaire
16. Are you given opportunities to develop new skillsets apart from your job role?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
17. Are you given opportunities to pursue your higher education while employed in the
organization?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
18. Level of satisfaction with the working culture of the organization.
a) Very satisfied b) Satisfied c) Neutral d) Dissatisfied e) Very dissatisfied
19. Would you recommend this company as a great place to work?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
20. How satisfied are you working for the company?
a) Very satisfied b) Satisfied c) Neutral d) Dissatisfied e) Very dissatisfied

12. Questionnaire
21. Would you recommend this company as a great place to work?
a) Strongly agree b)Agree c)Neutral d) Disagree e)Strongly disagree
22. How satisfied are you with the amount of involvement you have in decision making at this
workplace?
a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly dissatisfied
Leadership styles
23. Manager encourages employees to express their opinions in planning and implementing the
work.
a) Strongly Agree b) Agree c) Neutral d) Disagree e) Totally Disagree
24. Manager used varied methods of reward and punishment as required by situation and conditions.
a) Strongly Agree b) Agree c) Neutral d) Disagree e) Totally Disagree

13. Questionnaire
25. Manager encourages employees to be creative in their work and bring new ideas.
a) Strongly Agree b) Agree c) Neutral d) Disagree e) Totally Disagree
26. Manager follow up employees when they late believing that strict supervision make them
feel the importance of their work.
a) Strongly Agree b) Agree c) Neutral d) Disagree e) Totally Disagree
27. Manager concerns the working procedures and gives employees freedom to choose tasks
because he trusts their opinions and decisions.
a) Strongly Agree b) Agree c) Neutral d) Disagree e) Totally Disagree
28. Overall rating on work in Company.
a) 1 b) 2 c) 3 d) 4 e) 5

14. Thank You