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PHILLORIA MOORE
1408 Brighton Street | Philadelphia, PA 19111
(267) 269-1856 | pg424765@sju.edu
HEALTHCARE MANAGER
E D U C A TI O N & T R A I N I N G
Master of Science – Health Administration May 2015
Saint Joseph’s University, Philadelphia, PA
Bachelor of Science – Health Administration
Saint Joseph’s University, Philadelphia, PA
 Program Management
 Claims Analysis
 Policy Development
 Healthcare Administration
 Billing & Insurance
 Interpersonal Communication
 Staff Training
 Strategic Planning
 Team Building
P R O F E S S I O N A L E XP E R I E N C E
TEMPLE UNIVERSITY HOSPITAL, Philadelphia, PA Mar 2014 – Oct 2014
Ophthalmic Technician (Temporary Position)
LASIK VISION INSTITUTE, Bala Cynwyd, PA Dec 2012 – Mar 2014
Ophthalmic Technologist/ Management
Charged with managing and overseeing all day-to-day aspects of diverse clinical team comprised of physicians,
technicians, and other key support staff. Routinely perform comprehensive eye exams, utilizing information to develop
treatment plans for use by physicians in preparation for Laser Vision Correction Surgery. Facilitate proper calibration,
configuration, and cleaning of all technical equipment to improve accuracy of results. Perform multiple ophthalmic
procedures, such as Orbscans, Wavescans, and Refractions.
 Integral in planning, coordinating, and implementing business objectives in line with company philosophy.
 Promoted constant physician communication to maximize client satisfaction and ensure compliance consistency.
 Leveraged consultative selling and interpersonal skills to increase sales of Laser Vision Corrective Surgery.
ALBERT EINSTEIN MEDICAL CENTER, Philadelphia, PA Apr 2002 – Dec 2012
Surgical Coordinator / Management
Oversaw inventory control and maintenance in accordance with patient safety and care protocols. Examined and
evaluated accuracy of admission, surgical procedure, and patient discharge forms. Established progressive relationships
with all levels of hospital staff and administration to promote a positive, productive work environment.
 Analyzed interdepartmental operations to identify, develop, and implement workflow process improvements.
 Key contributor involved in coordinating multiple levels of interdisciplinary personnel from medical and
administrative staff to department heads and governing boards.
 Communicated directly with patients to provide education, insight, and information regarding various
procedures, recovery timelines/expectations, and post-treatment continuing care.
SOLL EYE ASSOCIATES, Philadelphia, PA Jan 1997 – Apr 2002
Ophthalmic Manager
Collaborated closely with department leaders to develop departmental goals and performance evaluation standards, as
well as general company policies. Successfully improved morale and teamwork by reinforcing the concepts of creative
thinking, problem solving, and empowerment.
 Managed numerous HR policies, including recruiting, hiring, training, and coaching new employees.
 Presided over accounting operations, such as payroll, billing, and AP/AR, to ensure adherence to established
legal and company procedures.
Additional experience as Materials Manager at St. Joseph’s Hospital, Tour Guide at the FBI, and Home
Improvement Manager at Hechingers and Home Depot

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Experience

  • 1. PHILLORIA MOORE 1408 Brighton Street | Philadelphia, PA 19111 (267) 269-1856 | pg424765@sju.edu HEALTHCARE MANAGER E D U C A TI O N & T R A I N I N G Master of Science – Health Administration May 2015 Saint Joseph’s University, Philadelphia, PA Bachelor of Science – Health Administration Saint Joseph’s University, Philadelphia, PA  Program Management  Claims Analysis  Policy Development  Healthcare Administration  Billing & Insurance  Interpersonal Communication  Staff Training  Strategic Planning  Team Building P R O F E S S I O N A L E XP E R I E N C E TEMPLE UNIVERSITY HOSPITAL, Philadelphia, PA Mar 2014 – Oct 2014 Ophthalmic Technician (Temporary Position) LASIK VISION INSTITUTE, Bala Cynwyd, PA Dec 2012 – Mar 2014 Ophthalmic Technologist/ Management Charged with managing and overseeing all day-to-day aspects of diverse clinical team comprised of physicians, technicians, and other key support staff. Routinely perform comprehensive eye exams, utilizing information to develop treatment plans for use by physicians in preparation for Laser Vision Correction Surgery. Facilitate proper calibration, configuration, and cleaning of all technical equipment to improve accuracy of results. Perform multiple ophthalmic procedures, such as Orbscans, Wavescans, and Refractions.  Integral in planning, coordinating, and implementing business objectives in line with company philosophy.  Promoted constant physician communication to maximize client satisfaction and ensure compliance consistency.  Leveraged consultative selling and interpersonal skills to increase sales of Laser Vision Corrective Surgery. ALBERT EINSTEIN MEDICAL CENTER, Philadelphia, PA Apr 2002 – Dec 2012 Surgical Coordinator / Management Oversaw inventory control and maintenance in accordance with patient safety and care protocols. Examined and evaluated accuracy of admission, surgical procedure, and patient discharge forms. Established progressive relationships with all levels of hospital staff and administration to promote a positive, productive work environment.  Analyzed interdepartmental operations to identify, develop, and implement workflow process improvements.  Key contributor involved in coordinating multiple levels of interdisciplinary personnel from medical and administrative staff to department heads and governing boards.  Communicated directly with patients to provide education, insight, and information regarding various procedures, recovery timelines/expectations, and post-treatment continuing care. SOLL EYE ASSOCIATES, Philadelphia, PA Jan 1997 – Apr 2002 Ophthalmic Manager Collaborated closely with department leaders to develop departmental goals and performance evaluation standards, as well as general company policies. Successfully improved morale and teamwork by reinforcing the concepts of creative thinking, problem solving, and empowerment.  Managed numerous HR policies, including recruiting, hiring, training, and coaching new employees.  Presided over accounting operations, such as payroll, billing, and AP/AR, to ensure adherence to established legal and company procedures. Additional experience as Materials Manager at St. Joseph’s Hospital, Tour Guide at the FBI, and Home Improvement Manager at Hechingers and Home Depot