This agency focuses on listening to clients to understand their businesses and provide strategic and creative marketing solutions. They employ marketing veterans with business expertise to convert insights into measurable results through a simple process of listening, understanding clients' objectives, developing relevant ideas, and tracking execution. Key aspects of their approach include designated client teams, access to team members, agreed objectives and regular reporting, and quarterly think tank sessions to ensure success. Current projects involve global communication strategies and campaigns for Bupa International and Epson.