Boomerang Business Solutions provides customized training and talent development services. They use their proprietary Flight Path model to assess clients' needs and develop tailored solutions to help businesses achieve their goals and ensure a return on investment. Key aspects of the Flight Path model include an initial business assessment, creation of a strategy development plan, implementation of the plan, evaluation of results, and an overall performance assessment. Boomerang specializes in industries like media, sports, hospitality, and large corporations.
David Margetts has set up "Activate Coaching for Performance" to help individuals, teams, and businesses maximize their potential and exceed goals through performance coaching programs. As a performance coach, he works with clients to build tailored programs addressing identified business, performance, and development needs. Through diagnostic reviews, training, coaching, and follow-through, he helps raise performance levels and deliver sustainable results. With extensive global experience, he has a track record of delivering turnaround results in areas like sales productivity, distribution, manpower growth, and executive development.
This document discusses various talent management products that can be implemented by AIESEC local committees to meet talent needs. It begins by outlining drivers like strategy, simplicity, and focus on processes. Various products are then described that provide experiences for members, trainees, and external partners. These include projects, vacations programs, associate membership options, and integrated exchanges. The document emphasizes detecting talent needs, creating roles, setting timelines, and promoting programs. It provides application links and encourages analyzing the year cycle to find opportunities to implement products.
Catherine Diaz Dewitt has over 10 years of marketing experience in architecture, engineering, and construction and provides marketing services including managing proposals, identifying team members, developing marketing materials, maintaining client relations, supervising public relations, and managing company websites. She has a bachelor's degree in marketing and experience directing marketing for several architecture and engineering firms in North Carolina. Her resume highlights her qualifications and experience in marketing, proposals, creative works, office administration, and websites.
This document provides information about Jubin Roy, including his contact information, work experience, and education. Roy has over 10 years of experience working in hotel management, most recently as General Manager of Kallat Hotels and Resorts in Wayanad, India from 2009 to 2011. He is now seeking a new project or challenge as owner with unique properties. Roy's experience also includes roles in sales and management for insurance and other companies. He holds a MAPS degree in Psychiatric Social Work from Kuvempu University.
KJW Nations Best Corporation is a new family owned business consulting firm that provides services such as organization development, business consultations, and individual professional management. The presentation provides details on the corporation's services, competitors, benefits for clients, accomplishments, and experienced management team to convince potential shareholders to invest in the corporation.
The document describes Now Management, a business improvement consulting service. It offers Business Scans to identify opportunities in areas like growth drivers, profit drivers, cost drivers, and execution excellence. It then provides recommendations to capitalize on opportunities. Services include a Fasttrack program focused on immediate impact or a more comprehensive approach involving in-depth analysis and implementation support. Case studies demonstrate applying the approach to challenges like accelerating online growth and developing an expansion strategy. Partner profiles highlight the experience and capabilities of the Now Management team in areas like strategy, retail operations, and transformation initiatives.
Boomerang Business Solutions provides customized training and talent development services. They use their proprietary Flight Path model to assess clients' needs and develop tailored solutions to help businesses achieve their goals and ensure a return on investment. Key aspects of the Flight Path model include an initial business assessment, creation of a strategy development plan, implementation of the plan, evaluation of results, and an overall performance assessment. Boomerang specializes in industries like media, sports, hospitality, and large corporations.
David Margetts has set up "Activate Coaching for Performance" to help individuals, teams, and businesses maximize their potential and exceed goals through performance coaching programs. As a performance coach, he works with clients to build tailored programs addressing identified business, performance, and development needs. Through diagnostic reviews, training, coaching, and follow-through, he helps raise performance levels and deliver sustainable results. With extensive global experience, he has a track record of delivering turnaround results in areas like sales productivity, distribution, manpower growth, and executive development.
This document discusses various talent management products that can be implemented by AIESEC local committees to meet talent needs. It begins by outlining drivers like strategy, simplicity, and focus on processes. Various products are then described that provide experiences for members, trainees, and external partners. These include projects, vacations programs, associate membership options, and integrated exchanges. The document emphasizes detecting talent needs, creating roles, setting timelines, and promoting programs. It provides application links and encourages analyzing the year cycle to find opportunities to implement products.
Catherine Diaz Dewitt has over 10 years of marketing experience in architecture, engineering, and construction and provides marketing services including managing proposals, identifying team members, developing marketing materials, maintaining client relations, supervising public relations, and managing company websites. She has a bachelor's degree in marketing and experience directing marketing for several architecture and engineering firms in North Carolina. Her resume highlights her qualifications and experience in marketing, proposals, creative works, office administration, and websites.
This document provides information about Jubin Roy, including his contact information, work experience, and education. Roy has over 10 years of experience working in hotel management, most recently as General Manager of Kallat Hotels and Resorts in Wayanad, India from 2009 to 2011. He is now seeking a new project or challenge as owner with unique properties. Roy's experience also includes roles in sales and management for insurance and other companies. He holds a MAPS degree in Psychiatric Social Work from Kuvempu University.
KJW Nations Best Corporation is a new family owned business consulting firm that provides services such as organization development, business consultations, and individual professional management. The presentation provides details on the corporation's services, competitors, benefits for clients, accomplishments, and experienced management team to convince potential shareholders to invest in the corporation.
The document describes Now Management, a business improvement consulting service. It offers Business Scans to identify opportunities in areas like growth drivers, profit drivers, cost drivers, and execution excellence. It then provides recommendations to capitalize on opportunities. Services include a Fasttrack program focused on immediate impact or a more comprehensive approach involving in-depth analysis and implementation support. Case studies demonstrate applying the approach to challenges like accelerating online growth and developing an expansion strategy. Partner profiles highlight the experience and capabilities of the Now Management team in areas like strategy, retail operations, and transformation initiatives.
Do you have a Leadership and Development Programme? Our programmes enhance the technical competence and behavioural confidence of your biggest asset: your employees.
The document profiles a professional trainer and project manager with extensive experience developing and implementing training programs, safety systems, and marketing strategies for various companies. Some of his qualifications and responsibilities included creating customized safety training systems, managing projects involving training development and delivery, and overseeing the rollout of new hire orientation programs. Results of his work included documented reductions in injuries and increased participation in training initiatives.
Kearley & Associates provides practical HR solutions and workshops to support businesses that are unable to employ a full-time HR professional. They offer flexible assistance options including long or short-term assignments, project work, and coaching. Their services include implementing HR policies, employee relations advice, reward strategies, training and development solutions, and organizational change support. Jackie Kearley has over 12 years of diverse HR experience and can help clients with recruitment, performance management, learning and development programs, and auditing current HR systems and procedures. Kearley & Associates offers competitive rates for minimal commitment to provide peace of mind.
BEVA is an international consulting and training company with over 200 expert consultants that provides services across multiple disciplines including management, human resources, IT, project management, and sales. It aims to increase the efficiency of its clients through unique products, consulting services, and training. BEVA acquired several companies between 2010-2012 to expand its industry representation and now operates under a single brand with divisions in Canada and Europe to serve an international client base. Its goals include growing its network of authorized agents and consultants globally and continuing to contribute to clients' success in key business areas through the expertise of its multidisciplinary professional team.
How to Develop Highly Engaged Remote Teams and Employees C J Ng
This document provides guidance on developing highly engaged remote teams and employees. It discusses three main points: 1) Getting the right people to be remote employees by evaluating their suitability for remote work, 2) Managing remote teams and employees through clear goals, communication, and leadership, 3) Being an effective leader of remote teams by being approachable, goal-oriented, and encouraging. The document also provides tips for remote work management, including using color coding for work responsibilities and gauging appropriate levels of employee autonomy. The overall message is that developing engaged remote teams requires selecting suitable employees and leaders, setting clear expectations, and maintaining open communication.
AKSH People Transformation is a training and consulting firm focused on leadership development, soft skills training, and people engagement. The company was founded over 25 years ago by an experienced professional. AKSH helps clients with competency mapping, designing customized training programs, and measuring performance improvements. Their training methodology includes interactive presentations, role plays, case studies and exercises. AKSH trainers have rich industry experience and certifications to deliver modules to meet client objectives.
Duncan Hart is a management consultant who provides advice to professional service firms like law firms. He offers two half-day workshops on key topics for law firms: 1) the role of team leaders, which teaches essential skills for team leaders to succeed in building relationships and delivering value, and 2) law firm growth, which provides a framework to analyze a firm's growth potential and develop an effective strategy. The workshops draw from Hart's 30 years of experience in law firms and consulting to help firms and team leaders improve performance.
Overview of DesignThinkers South Africa. We support organisations in developing human centred design capability usually resulting in innovative customer oriented solutions.
Prakrut Mehta offers training programs through his company to help organizations improve performance in areas like competitiveness, culture, and direction. He has 18 years of industry experience and an MBA. The programs focus on sales training, design thinking, customer experience mapping, and defining organizational values. They are meant to equip participants with simple and effective methods through workshops and engagements lasting 1-6 days depending on the program. T-Suite is also offered, which is a workplace technology platform for automation, analytics, and more.
Twenty years of management experience including roles in change management, organizational development, continuous process improvement, business planning, and strategy. Experience implementing excellence models and frameworks like the balanced scorecard at large corporations across various industries in Saudi Arabia. Provides end-to-end business design including strategic workshops, analysis, development, succession planning, and talent management to align learning and performance with business goals. Available for executive, board, consulting, and implementation roles with a focus on developing people and linking their performance to business objectives through the use of technologies, KPIs, and assessments.
Slides used in 2 hour introductory workshop to explain to team members in an accounting firm what The Paradox™ Process is, how it will help the firm work more closely with clients, and how team members, the firm and its clients will benefit as a result. The slides are graphical, not wordy. For more information on the content delivered during the workshop please email michael [dot] carter [at] businessfitness [dot] net.
Investing in people building a learning organization (2.1)muzamilsecova
The document outlines an organization's 3 pillar approach to investing in people through developing a high performance culture, implementing process-driven best practices for workforce development, and establishing people-led business planning and performance management. It details the competency framework, performance management process, and knowledge sharing and career development initiatives that comprise the organization's strategy for building a learning organization. The goal is to drive process efficiency, engage and delight employees, and ultimately delight customers.
AdviCoach provides business coaching services to help clients meet their goals and achieve increased profits, lifestyle, income, and equity. Their unique coaching approach includes strategic planning, cash flow improvement, marketing strategies, and accountability. Clients work one-on-one with a dedicated coach to gain awareness of opportunities and challenges, education in best practices, and accountability to achieve peak performance and take their business to the next level. AdviCoach focuses on strategic and tactical issues to help address challenges with time, team alignment, and business finances.
Recruitment suitable employees is a complex task. There is a requirement of ideal recruiting processes to ensure that the best candidates are hired by the business. For which a company requires an ideal recruiting plan. We present to you a recruiting agency proposal which you present to different companies and pitch them to collaborate with your recruiting agency. With a professional recruiting proposal you can easily illustrate the needed goals that any organization needs to achieve. Pitch the company managers by ensuring that your agency will look for the target employees that are required to achieve desired results for the business. This proposal slideshow enables recruiting agencies to identify the amount and type of talent required to meet the company’s expectations. This proposal is a great opportunity for staffing agencies to reach out to the business leaders in order to understand their expectations and hire the candidates accordingly. The recruiting agency proposal presentation includes content that can be used to generate new strategic initiatives in order to attract the best talent for the company. Use the professionally designed slides to elaborate on the project context and objectives along with the capabilities of the organization. With the help of this recruitment agency proposal, an agency can compile the information on the current state of the company and devise ideal policies for the future. Explain the business operators your action plan, which may include briefing, talent sourcing, screening, shortlisting and final selection. Also, the staffing PowerPoint slides include spaces where you can provide an overview of your agency to the companies. Use this recruiting proposal to attract the leaders. You can easily clarify how your recruiting process will benefit the organization. Therefore, download the corporate recruiting agency proposal now and hire the best employees for different companies.
Ian stephens australia's no 1 peak performance coachianstephens
Ian Stephens is a peak performance coach from Australia with experience in sales management. He works with businesses to develop tailored training and development programs. With a background in sales, management consulting, and as a speaker, Ian offers services in training, coaching, consulting, and keynotes. He takes pride in partnerships with clients and focuses on providing practical tools and processes to directly address their business needs.
The document discusses training programs offered by Vibrant Serve, a global training solutions company. It provides an overview of various certification programs in areas such as recruitment, leadership, HR, soft skills and adventure programs. It also outlines training workshops focused on skills like communication, team building, and project management. The training programs aim to develop talent and provide certifications in in-demand skills.
Symphony Management Consulting is a leading provider of SAP HCM services and software. They have expertise in designing, developing, and deploying SAP HCM solutions to transform HR departments into strategic partners. Symphony focuses exclusively on SAP HCM and provides expert teams with business and SAP knowledge. Their methodology incorporates HR accelerators to quickly develop customized solutions for clients' unique needs while limiting custom development.
The slides remind us of several key points regarding quality and strategic planning:
1) Strategic planning can identify critical success factors that, through effective policy deployment, can lead to sustained improvement in our value proposition.
2) Effectively leveraging the marketing mix impacts product positioning and our quality value proposition.
3) Designing customer service around the marketing mix allows us to build and maintain customer relationships, leading to improved satisfaction.
4) Managing processes helps identify our capabilities, and benchmarking identifies competitors' capabilities.
5) Monitoring objectives and involving employees allows planning and managing effective change.
6) The quality and commitment of management is important to all of the above.
Mr. stephen geach a case for quality (2)qualitysummit
The document summarizes key concepts from quality management literature that remind us of the importance of strategic planning, marketing mix, customer service, process management, benchmarking, change management, and results monitoring. Specifically, it discusses how:
1) Strategic planning can identify critical success factors to improve value proposition through policy deployment and continuous improvement.
2) Effective marketing mix impacts product positioning and quality value proposition.
3) Customer service designed around marketing mix can build customer relationships and satisfaction.
4) Process management identifies capabilities and benchmarking identifies competitor capabilities.
5) Involving people and monitoring results can help plan and manage effective change.
6) Quality management is prerequisite for quality products and
In 2006 Al Jonah Training Center was founded in
Riyadh, Saudi Arabia and affiliate of Prospect Education
and Development Company (Al Batani). Al Jonah offer
training programs that cover various aspects of
business requirements.
Al Jonah exerts extensive efforts to be recognized as
Saudi Arabia’s number one training provider for both
public and private sectors.
Al Jonah aspires to be the most efficient center in the
field of business training. Al Jonah hopes to reach that
rank through providing distinguished expertise to our
clients. This high standard of service stems from our
perceptions of the latest developments in our fields.
Al Jonah offers distinguished certified courses that meet
the highest qualitative and professionally oriented
standards. Our aim is to upgrade the efficiency of public
and private sectors employees. This, in turn, will enable
agencies to achieve their objectives through improved
employee performance. Al Jonah seeks to provide
continuous, innovative courses that offer added value
to our clients’ businesses. Al Jonah’s day-to-day activity
is guided by the values of integrity, social responsibility,
innovation, excellence, differentiation, and resilience.
The document discusses how IPRA plans to implement the Balanced Scorecard approach. [1] It provides an overview of the Balanced Scorecard framework and its benefits. [2] It then analyzes IPRA's current organizational structure and identifies issues like communication silos. [3] Finally, it outlines how IPRA will use the Balanced Scorecard across its departments and perspectives to better achieve its strategic goals and provide value to members.
This presentation outlines a business plan for Platform Property, a property development company founded by five individuals. The company provides fully integrated property services including brokerage, sales, development consulting, management, and building inspection. The organizational structure consists of departments for projects, engineering, finance, marketing, administration, and human resources. The company aims to become a top quality developer in Southeast Asia through goals such as undertaking international projects and developing new regions. Training programs are also outlined to develop employees.
Do you have a Leadership and Development Programme? Our programmes enhance the technical competence and behavioural confidence of your biggest asset: your employees.
The document profiles a professional trainer and project manager with extensive experience developing and implementing training programs, safety systems, and marketing strategies for various companies. Some of his qualifications and responsibilities included creating customized safety training systems, managing projects involving training development and delivery, and overseeing the rollout of new hire orientation programs. Results of his work included documented reductions in injuries and increased participation in training initiatives.
Kearley & Associates provides practical HR solutions and workshops to support businesses that are unable to employ a full-time HR professional. They offer flexible assistance options including long or short-term assignments, project work, and coaching. Their services include implementing HR policies, employee relations advice, reward strategies, training and development solutions, and organizational change support. Jackie Kearley has over 12 years of diverse HR experience and can help clients with recruitment, performance management, learning and development programs, and auditing current HR systems and procedures. Kearley & Associates offers competitive rates for minimal commitment to provide peace of mind.
BEVA is an international consulting and training company with over 200 expert consultants that provides services across multiple disciplines including management, human resources, IT, project management, and sales. It aims to increase the efficiency of its clients through unique products, consulting services, and training. BEVA acquired several companies between 2010-2012 to expand its industry representation and now operates under a single brand with divisions in Canada and Europe to serve an international client base. Its goals include growing its network of authorized agents and consultants globally and continuing to contribute to clients' success in key business areas through the expertise of its multidisciplinary professional team.
How to Develop Highly Engaged Remote Teams and Employees C J Ng
This document provides guidance on developing highly engaged remote teams and employees. It discusses three main points: 1) Getting the right people to be remote employees by evaluating their suitability for remote work, 2) Managing remote teams and employees through clear goals, communication, and leadership, 3) Being an effective leader of remote teams by being approachable, goal-oriented, and encouraging. The document also provides tips for remote work management, including using color coding for work responsibilities and gauging appropriate levels of employee autonomy. The overall message is that developing engaged remote teams requires selecting suitable employees and leaders, setting clear expectations, and maintaining open communication.
AKSH People Transformation is a training and consulting firm focused on leadership development, soft skills training, and people engagement. The company was founded over 25 years ago by an experienced professional. AKSH helps clients with competency mapping, designing customized training programs, and measuring performance improvements. Their training methodology includes interactive presentations, role plays, case studies and exercises. AKSH trainers have rich industry experience and certifications to deliver modules to meet client objectives.
Duncan Hart is a management consultant who provides advice to professional service firms like law firms. He offers two half-day workshops on key topics for law firms: 1) the role of team leaders, which teaches essential skills for team leaders to succeed in building relationships and delivering value, and 2) law firm growth, which provides a framework to analyze a firm's growth potential and develop an effective strategy. The workshops draw from Hart's 30 years of experience in law firms and consulting to help firms and team leaders improve performance.
Overview of DesignThinkers South Africa. We support organisations in developing human centred design capability usually resulting in innovative customer oriented solutions.
Prakrut Mehta offers training programs through his company to help organizations improve performance in areas like competitiveness, culture, and direction. He has 18 years of industry experience and an MBA. The programs focus on sales training, design thinking, customer experience mapping, and defining organizational values. They are meant to equip participants with simple and effective methods through workshops and engagements lasting 1-6 days depending on the program. T-Suite is also offered, which is a workplace technology platform for automation, analytics, and more.
Twenty years of management experience including roles in change management, organizational development, continuous process improvement, business planning, and strategy. Experience implementing excellence models and frameworks like the balanced scorecard at large corporations across various industries in Saudi Arabia. Provides end-to-end business design including strategic workshops, analysis, development, succession planning, and talent management to align learning and performance with business goals. Available for executive, board, consulting, and implementation roles with a focus on developing people and linking their performance to business objectives through the use of technologies, KPIs, and assessments.
Slides used in 2 hour introductory workshop to explain to team members in an accounting firm what The Paradox™ Process is, how it will help the firm work more closely with clients, and how team members, the firm and its clients will benefit as a result. The slides are graphical, not wordy. For more information on the content delivered during the workshop please email michael [dot] carter [at] businessfitness [dot] net.
Investing in people building a learning organization (2.1)muzamilsecova
The document outlines an organization's 3 pillar approach to investing in people through developing a high performance culture, implementing process-driven best practices for workforce development, and establishing people-led business planning and performance management. It details the competency framework, performance management process, and knowledge sharing and career development initiatives that comprise the organization's strategy for building a learning organization. The goal is to drive process efficiency, engage and delight employees, and ultimately delight customers.
AdviCoach provides business coaching services to help clients meet their goals and achieve increased profits, lifestyle, income, and equity. Their unique coaching approach includes strategic planning, cash flow improvement, marketing strategies, and accountability. Clients work one-on-one with a dedicated coach to gain awareness of opportunities and challenges, education in best practices, and accountability to achieve peak performance and take their business to the next level. AdviCoach focuses on strategic and tactical issues to help address challenges with time, team alignment, and business finances.
Recruitment suitable employees is a complex task. There is a requirement of ideal recruiting processes to ensure that the best candidates are hired by the business. For which a company requires an ideal recruiting plan. We present to you a recruiting agency proposal which you present to different companies and pitch them to collaborate with your recruiting agency. With a professional recruiting proposal you can easily illustrate the needed goals that any organization needs to achieve. Pitch the company managers by ensuring that your agency will look for the target employees that are required to achieve desired results for the business. This proposal slideshow enables recruiting agencies to identify the amount and type of talent required to meet the company’s expectations. This proposal is a great opportunity for staffing agencies to reach out to the business leaders in order to understand their expectations and hire the candidates accordingly. The recruiting agency proposal presentation includes content that can be used to generate new strategic initiatives in order to attract the best talent for the company. Use the professionally designed slides to elaborate on the project context and objectives along with the capabilities of the organization. With the help of this recruitment agency proposal, an agency can compile the information on the current state of the company and devise ideal policies for the future. Explain the business operators your action plan, which may include briefing, talent sourcing, screening, shortlisting and final selection. Also, the staffing PowerPoint slides include spaces where you can provide an overview of your agency to the companies. Use this recruiting proposal to attract the leaders. You can easily clarify how your recruiting process will benefit the organization. Therefore, download the corporate recruiting agency proposal now and hire the best employees for different companies.
Ian stephens australia's no 1 peak performance coachianstephens
Ian Stephens is a peak performance coach from Australia with experience in sales management. He works with businesses to develop tailored training and development programs. With a background in sales, management consulting, and as a speaker, Ian offers services in training, coaching, consulting, and keynotes. He takes pride in partnerships with clients and focuses on providing practical tools and processes to directly address their business needs.
The document discusses training programs offered by Vibrant Serve, a global training solutions company. It provides an overview of various certification programs in areas such as recruitment, leadership, HR, soft skills and adventure programs. It also outlines training workshops focused on skills like communication, team building, and project management. The training programs aim to develop talent and provide certifications in in-demand skills.
Symphony Management Consulting is a leading provider of SAP HCM services and software. They have expertise in designing, developing, and deploying SAP HCM solutions to transform HR departments into strategic partners. Symphony focuses exclusively on SAP HCM and provides expert teams with business and SAP knowledge. Their methodology incorporates HR accelerators to quickly develop customized solutions for clients' unique needs while limiting custom development.
The slides remind us of several key points regarding quality and strategic planning:
1) Strategic planning can identify critical success factors that, through effective policy deployment, can lead to sustained improvement in our value proposition.
2) Effectively leveraging the marketing mix impacts product positioning and our quality value proposition.
3) Designing customer service around the marketing mix allows us to build and maintain customer relationships, leading to improved satisfaction.
4) Managing processes helps identify our capabilities, and benchmarking identifies competitors' capabilities.
5) Monitoring objectives and involving employees allows planning and managing effective change.
6) The quality and commitment of management is important to all of the above.
Mr. stephen geach a case for quality (2)qualitysummit
The document summarizes key concepts from quality management literature that remind us of the importance of strategic planning, marketing mix, customer service, process management, benchmarking, change management, and results monitoring. Specifically, it discusses how:
1) Strategic planning can identify critical success factors to improve value proposition through policy deployment and continuous improvement.
2) Effective marketing mix impacts product positioning and quality value proposition.
3) Customer service designed around marketing mix can build customer relationships and satisfaction.
4) Process management identifies capabilities and benchmarking identifies competitor capabilities.
5) Involving people and monitoring results can help plan and manage effective change.
6) Quality management is prerequisite for quality products and
In 2006 Al Jonah Training Center was founded in
Riyadh, Saudi Arabia and affiliate of Prospect Education
and Development Company (Al Batani). Al Jonah offer
training programs that cover various aspects of
business requirements.
Al Jonah exerts extensive efforts to be recognized as
Saudi Arabia’s number one training provider for both
public and private sectors.
Al Jonah aspires to be the most efficient center in the
field of business training. Al Jonah hopes to reach that
rank through providing distinguished expertise to our
clients. This high standard of service stems from our
perceptions of the latest developments in our fields.
Al Jonah offers distinguished certified courses that meet
the highest qualitative and professionally oriented
standards. Our aim is to upgrade the efficiency of public
and private sectors employees. This, in turn, will enable
agencies to achieve their objectives through improved
employee performance. Al Jonah seeks to provide
continuous, innovative courses that offer added value
to our clients’ businesses. Al Jonah’s day-to-day activity
is guided by the values of integrity, social responsibility,
innovation, excellence, differentiation, and resilience.
The document discusses how IPRA plans to implement the Balanced Scorecard approach. [1] It provides an overview of the Balanced Scorecard framework and its benefits. [2] It then analyzes IPRA's current organizational structure and identifies issues like communication silos. [3] Finally, it outlines how IPRA will use the Balanced Scorecard across its departments and perspectives to better achieve its strategic goals and provide value to members.
This presentation outlines a business plan for Platform Property, a property development company founded by five individuals. The company provides fully integrated property services including brokerage, sales, development consulting, management, and building inspection. The organizational structure consists of departments for projects, engineering, finance, marketing, administration, and human resources. The company aims to become a top quality developer in Southeast Asia through goals such as undertaking international projects and developing new regions. Training programs are also outlined to develop employees.
MA Consulting International is an international consulting firm established in 1993 with offices throughout the UK. They provide professional consulting services across all business sectors, specializing in business strategy, leadership, customer service, and people management. Their team of experienced consultants help clients develop their vision and strategy, optimize business processes, improve customer service and financial results, and embrace new technologies. They follow a "Vision to Reality" methodology involving strategic planning, realistic implementation, and organizational buy-in to create sustainable change for clients.
An overview of the types of brand architecture. A brand architecture needs to align to the corporate's overall brand strategy. It needs to be robust and have the ability to grow and adapt.
Bluepeaks is a training and consultancy firm that offers professional services throughout the nation. It focuses on satisfying clients by providing specialized managerial, technical, and IT training and solutions. Bluepeaks aims to shape industries' futures by delivering high-quality training and consultancy that improves business outcomes, increases productivity, and boosts competitive markets. It works to transform individuals and maximize companies' potential through the expertise of executive experts and finest IT services.
New Product Development Philosophy IB Work BetterStephen Tavares
This presentation outlines Philosophy IB's offerings in the New Product Development space including governance and process design and outsourced project management.
The document provides an overview of an HR and Talent Management Toolkit created by former McKinsey, Deloitte, and BCG management consultants. The Toolkit includes frameworks, tools, templates, tutorials, and best practices from over 100 years of consulting experience to help organizations attract, develop, and retain top talent. It takes a six-phase approach to developing an HR strategy, defining pillars to achieve objectives, assessing initiatives, prioritizing projects, and managing change. The Toolkit has helped over 200,000 professionals improve organizational performance.
The document discusses Quazar, a company that provides services to improve sales and profitability for car dealerships. It describes a 7-month program Quazar implemented at a sample of dealerships from a leading automotive brand. The program included auditing and researching each dealership to develop a customized strategy and implementation plan. After one year, the dealerships saw a 53% increase in annual service net profitability and improved customer satisfaction. The document outlines Quazar's approach which involves auditing, developing customized strategies with dealership management, training staff, and reviewing results. It describes Quazar's expertise in areas like branding, marketing, technology solutions, training, and developing business strategies.
Mba Induction Week Career Leader And Self Assessment September 2009Knyazev Danil
The document describes CareerLeader, a career assessment and planning tool. It outlines a four-milestone "three-step" career management plan that includes self-assessment, career exploration, developing a job search strategy, and making career decisions. Milestone 1 involves exploring career paths through CareerLeader assessments, workshops, and counseling. Milestone 2 helps users develop job search tools like resume writing and interview skills. The document also provides an overview of CareerLeader's assessment components and how to access the online tools.
Getting Management Buy In Your Top 7 ActionsAndrewLi
This document provides tips for achieving management buy-in for IT projects. It recommends managing the buy-in process with a dedicated resource. Key factors include identifying stakeholders, assigning a single business owner, getting funding approved, providing regular updates to prevent surprises, measuring return on investment before and after, and leveraging past successes to build confidence. Following these seven steps can help set projects up for success and lower the risk of not achieving necessary buy-in.
Nablasol is a business technology company offering a range of services in Software Solutions, Digital Marketing and Business Services. We specialize in working with businesses and devise solutions to enable them reach their business objectives. We work with businesses of all sizes, from Fortune 500 companies to small and medium size businesses across the world. A majority of our clients are medium size businesses who wish to be ahead in their industry before the competition overtakes them.
Our biggest asset is our team. We have a very diverse team of professionals coming from different cultures and trained in multitude of skill-sets. It compromises of people who have led organizations, been part of huge projects, studied at top universities in USA and India, taught at schools and juggled through various roles at once. Apart from the full time employees, we retain some elite consultants who are industry leaders, researchers, educators and top professionals.
We are boastful about providing high-quality solutions for our clients, which make an impact full difference for them. The success of our clients is our primary focus in whatever we do. This client-centric approach has helped us earn huge accolades, which give us further motivation to exceed their expectations.
MA Consulting International is an established international consulting company with offices throughout the UK. They provide experienced consultants to help clients with strategy, business processes, leadership, and more. Consultants can join MA's network to take advantage of their branding, marketing support, quality processes, and reward structure where consultants receive a share of fees. The document outlines MA's values, team of consultants, methodology, responsibilities to consultants, and pricing.
This Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants after 3,000+ hours of work. It shares our combined 100+ years of experience advising executive teams around the world. It includes all the Frameworks, Best Practices & Templates required to improve the “HR and Talent Management” function of your organization, and help you attract, develop and retain top talent.
This Powerpoint presentation is only a small preview of our Toolkit.
You can download the entire Toolkit in Powerpoint and Excel at www.domontconsulting.com.
This Toolkit includes frameworks, tools, templates, tutorials, real-life examples, best practices, and video training to help you:
-Define and Implement your HR and Talent Management Strategy: (1) Summary of the Corporate and Business Strategy, (2) HR Analysis, (3) HR and Talent Management Capability Maturity Model, (4) Current State And Target State, (5) HR and Talent Management Mission, Vision & Values, (6) Strategic Objectives & KPIs to Reach our Vision, (7) Team & Budget, (8) Guiding Principles
-Define the 10 Pillars required to reach your HR and Talent Management Strategic Objectives: (1) Capability Management, (2) Structure & Governance, (3) Culture, (4) Competency Management, (5) Recruitment, (6) Talent Development, (7) Mentoring, (8) Performance Management, (9) Reward and Recognition, (10) Reassignment & Termination
-List your Potential Initiatives for each pillar
-Create your Business Cases and Financial Models to Assess your List of Potential Initiatives
Prioritize, Plan and Implement your Projects: (1) Project Prioritization, (2) Business Roadmap, (3) Governance, (4) Dashboards, (5) Project Implementation: Agile Methodology, Design Thinking and Traditional Methodology, (6) Continuous Improvement (7) Post Projects Evaluation and Lessons Learnt, (8) Post Strategy Evaluation and Lessons Learnt
-Define and implement your change management strategy and internal communication strategy: (1) Change management strategy, (2) Change management plans, (3) Implementation, tracking and progress management, (4) Effective communication
-Engage your stakeholders effectively: (1) Stakeholder analysis, (2) Stakeholder engagement strategy, (3) Stakeholder engagement detailed plan
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
2. our purpose
We supply our clients with
Customised learning and development activities
• Focused on people in business
• What, when, where and how they want them
• Delivered by passionate and professional experts
We deliver to people in businesses
Who believe that spending time developing people
Enables them to attract and retain high performing Employees
Employees who in-turn deliver excellent Customer Service
Customer service which in-turn creates loyal customers at a lower cost of sale
A Lower cost of sale delivers superior profitability to their business
We demonstrate together with our clients
The linkage between learning and development activities and profits
The benefits to their people and the return on investment to their business
We work with them to improve both measurements and results
3. our expertise:
• Consulting that supports clear business objectives
– Key process reviews
– Improving specific areas of your business
• Clarification of business visions and goals that
– turn into focused, actionable and reviewable business plans
– highlight areas for people development
• Designing, Developing and Deploying People Development Programs
– that change behaviours and produce measurable results
• Improving the Opportunity Generation and Sales Processes in businesses
• Building of personal development plans and commitment to achieve them
4. our clients
Business people and executives in:
• Organisations with a passion for growth
• Organisations looking to accelerate change
• High technology products and services based industries
• Services-based companies delivering high value added services
• Customer facing positions generating business
• The process of a career change (e.g. promotion gained or missed)
or in need of clarification of personal and professional goals
5. who are our services for?
•Leaders, Directors and Business Owners
• Managers : New and Experienced
• Sales People and Sales Managers
• Services deliverers
•(Consultants / Project managers / Engineers, Pre-sales)
•Human Resources Teams
•Customer-facing professionals
7. a few examples of some of our recent projects
• A Performance and Talent Management Training program for 30 GMs of TMP World wide UK Ltd
with improvements in employee satisfaction and reduced attrition rates.
• A Fixed price / Fixed deliverable series of Senior Manager Executive Coaching sessions for
a London client with remarkable turnarounds in performance ranking on all candidates
• An series of Capability based Interviewing skills workshops
together with tailor made interview questions for a call centre team
enabling them to disband a London based team
and hire a completely new Bristol based team in record time.
• Account Planning and Coaching to assist a UK focused IT reseller
with improving G.P. and moving to a services focus
• An Assessment centre based ,capabilities review of a UK wide Services Selling Sales Team .
Follow-on sales training of the successful candidates with a consequent improvement in sales
• Breakthrough focused business planning session for Caresys (a Healthcare software company )
+ A set of behavioural profiles for each Board Member to enhance their team working
The Board of Directors reports major improvements in productivity for them as a team
and report increased revenues & increased buy-in to the plan from all members of the company
• A series of one day seminars on “Helping IT services people generate business
opportunities for their companies” in conjunction with INTELLECT UK (The UK’s Hi Tech
Trade association ) where we get reports of large deals being discovered by attendees
8. Congratulations, To the Rainmaker Coaching Team
Each month the Trainer Readiness team recognizes trainers who have shared their expertise
and contributed to the success of others by delivering high quality training to the field.
We would like to recognize your instructor quality results delivering the:
WaveMaker - Career Coaching for Managers course
During the month of February and December 2008.
Our quality goal is a 4.1 (on a 5 point scale).
Results for your February 2008 delivery are shown below:
The instructor was knowledgeable about the subject matter 5
The instructor’s presentation skills helped me better understand the material 5
In recognition of your results, we are posting your name on our internal Trainer Readiness web site.
Congratulations!
Regards,
SMSGR Trainer Readiness
9. hi level business planning & people development processes
Business Objectives
(What does the business want to achieve?)
Personal Development Process PDP
Team Objectives
(What does the Team need to achieve?)
Individual Objectives
(What does each individual need to achieve?)
***
Skills Assessment
(A measure of the skill required to do the job?)
***
Development Plan
(What Developmental support is required
to enable the people
to achieve the objectives
& attain the competencies & skills?)
9
10. our services
Services to Support People Development
Consultancy and Change Management skills
•Creating clear Plans and Visions
•Managing Stakeholders & Assessing Risks
•Executing a Communication strategy
• Key Process Definition and Review
• Employee and Manager Assessment services
•Profiling Behaviours using The Rainmaker Performance Profiler
•MBTI and similar personality profiling systems
•Construction and running of assessment centres and interviewing
• Simulations to assess client facing teams
•Systems and Processes skills
•Managing Open Items in a Project
•Managing Business Opportunities
• Implementing CRM and HR Systems
• Key Process Visualisation Review and Dashboards
11. our services
Business Planning Workshops & Plan Co-Creation services
• Creating and reviewing a business plan with a Leadership team
• Scenario Planning for your business
• Account Planning for a larger Share of Client Wallet
• Client Development Planning for Services teams
• Talent Management and Succession Planning
12. comments from our clients on our service delivery
Business Planning
Rick Barton .. CEO of Emunio Consulting says…
quot;The emunio board engaged with Rainmaker to enable us to better understand and articulate our
business strategy. We now have a clear vision, mission, values and 3 year plan. With his obvious knowledge of
business planning coupled with the techniques he applied we very quickly began to produce the key components of
our company strategy, as well as a robust framework for our plans short, medium and long term. Emunio now has
much more purpose and direction and Rainmaker’s input has played a significant part in this.quot;
“The scenario and business planning sessions Rainmaker facilitated with the management team at Empower
were powerful and illuminating.
Their skill and experience in this area certainly helped us to move forward significantly towards where we needed to
be. I recommend the team to you.”
Phil Lawler: Chairman of Empower Ltd .
Business Mentoring:
Rob really focused myself and the team on our plans going forward.
As a personal executive coach for me I found him an excellent foil.
He kept us on track and we’re now focused on implementing the plan we built with his help.
I’d recommend him to you “
Mark Dean Managing Director Elite Couriers:
13. our services: training and development
Business Development or Rainmaking for Services People
• Exploring limiting beliefs in the services team
– The difference between selling and influencing
– Discussing the trust the client has in you and congruence
• What makes an advisor trusted?
Delivered:
– How to influence and feel good about it
How you want
When you want
• Knowing what opportunities to look for… Where you want
– Opportunity mapping in your accounts • On-site Off- site
• Multi Day One day
• 2 hour Learnburns
• Developing Rapport, • e-university & e-coaches
• Asking business development questions and listening • Face to face / web phone
• Influencing techniques
– Latest thinking from Cialdini and others
• What can rainmakers do and not do in the buying selling process?
– Having the sales team working with the rainmakers:
– Who does what? Who must do what? Who cannot do what?
• Logging and following up on opportunities
14. comments made by attendees of our programs
Rainmaking Program
“You made me consider the communication that I have with clients
and how much I need to follow through with them”. Philip Bowditch: Emunio
“You removed misapprehensions.
I realise that rainmaking isn’t hard core selling just relationship building”
Gary Deane: Emunio
“It’s a great framework to sell yourself and your company.
I feel more at ease with “Selling” John Sincliar: Emunio
“I have a better understanding of the way in which consultants can assist the sales process”.
John Coppins
“I wanted to understand how consultancy could benefit / influence sales.
You showed me how” Stuart Wileman Nexor
“I now realise that this can be viewed , not as sales, w
hich is a huge step to getting buy-in from the techies! “
Alison Hollingworth Nexor
“I liked the many and varied exercises –putting techniques
into practice illustrated it best for me” Steve Parker
15. our services: training and development
Sales Skills Training
• Gaining rapport quickly,
• Telephone skills,
Delivered:
• Building your elevator pitch,
• Asking questions, How you want
When you want
• Influencing skills, Where you want
• Sales Presenting, On-site Off- site
•
• Negotiating, Multi Day One day
•
2 hour Learnburns
•
• Account development e-university & e-coaches
•
Face to face / web phone
•
• Closing and objection handling skills
• Sales Simulation for bringing it all together
16. our services: training and development
Managing Successful Projects Topics
• Planning for success
• Change Management
• Risk assessment
• Stakeholder management
• Open Item Management
• Systems to support projects
• Project Management soft skills
Delivered:
We would ask the questions .. How you want
When you want
• What competencies do we expect your staff to have? Where you want
• Understanding the PM Framework • On-site Off- site
• Multi Day One day
• Understand the importance skills of:
• 2 hour Learnburns
– The Scope Document • e-university & e-coaches
– Preparing and maintaining a Gantt Chart • Face to face / web phone
– Preparing a work breakdown structure
– Understanding and mitigating risk
• How to manage change effectively
• Closing and learning from a project
• What are the management skills required?
• Leadership & motivation
• Managing a team
• Conflict resolution
• Communication
• Decision making
17. our services: training and development
Managing Talented People
• Interviewing and selecting the right people
• Setting and Measuring SMART Objectives
• All aspects of Performance Management
• Conducting No Surprises Appraisals
Delivered:
• Managing Conflict How you want
When you want
Where you want
• Communicating with Impact • On-site Off- site
• Multi Day One day
• Coaching and Mentoring your people • 2 hour Learnburns
• e-university & e-coaches
• Face to face / web phone
• Developing willing successors
18. our services
Business and Executive Coaching
• Rainmaker Coaching to create Business Development skills in Consultants and Services deliverers
• Owner Coaching for SME business Owners
• Leadership Coaching for Company Directors
• Executive Coaching to renew and develop experienced Managers
• Transition Coaching for new Managers
• Sales Coaching to develop Sales and Sales Management skills
• Career Coaching for people who want and missed out on internal opportunities
• Individual Career Coaching for those seeking new and external opportunities
• Fixed Price and Fixed Deliverables for all of the above
19. comments made by people who’ve experienced our coaching
Career Coaching
quot;Rob and Rainmaking coaching gave me belief and confidence to market and promote myself which
has led to many good work opportunities. The key which rob helped me with is understanding
the need to work out what makes you tick and how you present to the outside world, once you have
mastered this anything is possible!
The concept of being a 'rainmaker' and making things happen in your life is absolutely right.quot;
Mark Lloyd - Mark Lloyd Associates Ltd
Executive Coaching
quot;The Business Coaching program conducted by Rainmaker has been one of the most instructive
and useful experiences of my working life. The Rainmaker coach quickly understood my business
and challenges and provided a non-judgmental, balanced and pragmatic view. This allowed be to
take a step back from day to day operations to focus first on week to week, then
month to month and now quarter to quarter planning and beyond.
The strategies I was able to formulate and implement since my coaching have had a d
ramatic bottom line impact and allowed me to become a more effective manager and leader. I
would recommend this coaching to anyone who struggles to find the time to deal with
the big stuff that makes the small stuff work smoothlyquot;
Tom Legge General Manager at TMP UK Ltd :
“The coaching, training and personal development that I have received from Rainmaker has been excellent.
The coaching in particular has been a revelation.
I have found it has really opened my eyes in terms of what is possible for me,
my family and my business team. He even unintentionally helped me give up smoking
Julian le bray: Morgan Lovell UK
20. our services
1 to 1 Executive Mentoring
Mentoring in short is Coaching on a topic where the coach has experience and knowledge
It is used by busy leaders who do not wish to sit in a classroom but are happy to work with a mentor
A topic is agreed between mentor and Executive from this list (or derivatives of it)
Managing Successful Projects
• Planning for success
• Change Management
• Risk assessment
Business Development
• Stakeholder management
• Getting to rapport quickly
• Open Item Management
• Asking great questions
• Project Management soft skills
• Influencing skills
• Presenting
Managing Talented People
• Negotiating
• Interviewing and selecting the right people
• Closing and objection handling skills
• Setting and Measuring SMART Objectives
• All aspects of Performance Management
• Conducting No Surprises Appraisals
• Managing Conflict
• Communicating with Impact
• Coaching and Mentoring your people
• Developing willing successors
21. Our People Rob • Owner of Rainmaker Coaching
• Master NLP practitioner
Biggin
• Fellow of the Institute of Business Consulting
• 24 years with Hewlett – Packard In UK and Europe
– Sales & Sales Director
– Marketing Director UK
– MD of Healthcare Business UK & Ireland
– EMEA Marketing Director for IT Services business
• Works with services + delivery-focused clients
• He helps them develop more business with their clients
• Executive Coach & Trainer
Kevin • Kevin has spent more than 25 years delivering bottom-line results in blue-chip companies and SMEs.
Howes • His experience and successes have been in
the financial services, IT, telecommunications, automotive and pharmaceutical sectors.
• His clients tell him they like his informal, practical, straight-talking approach
and his knack of quickly pinpointing where performance can be improved.
• He builds enduring relationships at all levels based on mutual trust, personal credibility
and a passion for achieving agreed results.
• Allan co-founded Hewlett-Packard‟s European Organisation Development and Consulting service
Allan He‟s worked for over ten years advising HP Business Leaders on Country, European and Global
James assignments on implementing change.
• His approach is pragmatic and cuts through the complexity that surrounds this topic.
• His practice is grounded in good theory.
• Allan has an MSc in Organisation Consulting and a DMS
He was Management Development Manager at his time with Rothmans international
• He was also Management Development Manager at HP
21
22. Our
People Kate • Kate is Best Selling Author of
• „NLP for Dummies‟ and the “NLP Workbook for Dummies “
Burton „ Building Confidence for Dummies‟
• Works with professionals who want to communicate powerfully and lead with their natural talents
• NLP Master Practitioner
• Certified NLP Coach
• Executive coach to CIOs, Directors, Business Owners and Partners
Bella • Bella Worked as a management consultant for Deloitte Consulting
Mehta • Project Manager for BBC News for twelve years.
• Maintained a parallel career in counseling, coaching and humanistic psychology,
• Gained a Diploma in Humanistic Psychology (Advanced Facilitation, Coaching and
Change Management) from the Institute for the Development of Human Potential
• Co-author quot;Make It Your Business:
The Ultimate Business Start-Up Guide for Women“
• Appeared as a business commentator on BBC 2 program ”Working Lunch”
• Commentated on business on various local and national radio stations. .
Gail • Gail‟s an experienced management consultant
Brown • Now specialising in executive coaching and facilitation.
• She has proven expertise in Performance Management, Strategic Planning, Change Management,
Job Evaluation, Design & Delivery of Management Development Training courses,
Career & Redundancy Counselling and Executive Coaching
• She tailor s the most appropriate and unique program for each of her clients
• She delivers in-house coaching skills training.
22
23. • Tony is a seasoned high-tech expert, business management consultant, and computer industry expert.
Tony
• He spent 15 years at Hewlett Packard as a salesman, account manager, and sales manager
Bulleid• He served in the positions of Sales Director, Marketing Director, Operations Director, Managing Director,
and finally as Vice President and then Senior Vice President of Europe, Middle East, and Africa
for a variety of global organisations.
• Tony knows the channel from the basement to the penthouse suite.
• Tony has developed keen skills in energizing sales and marketing channels which lead to achieving
sustainable revenue growth and profitability, even in difficult market conditions and highly competitive
channel environments.
Chris • Chris is a highly successful and experienced consultant .
• He‟s worked with a number of blue chip companies, local authorities and other public sector organizations
Stott
• including BAE Systems, BVT Surface Fleet, Agusta Westland and Network Rail and Costain.
• He specializes in leading individuals and project teams through change using a holistic approach
that recognizes the critical balance between project process and human behaviours.
• Particular areas of interest include; the skills and values of a successful project manager,
creating project objectives from an unbounded vision/scope and the skills, attitudes and
behaviours required to produce decision based project reviews.
• Peter spent much of his career as an executive with 3M Corporation, with 9 years in Brussels,
Peter The USA and The Netherlands running a number of different businesses.
Miller-Smith • From his own experience he understands that real success can be gained through the people I
n the business and helping them to realise what they are really capable of achieving.
• Peter focuses his work in these key areas:
– Helping executives to: Get clarity ,Focus on delivering on the objectives for the business
– Accelerate the performance and effectiveness of individuals and teams
– Assisting Management to: Gain effectiveness across a diverse workforce &
Bring a coaching culture to their business
– Helping individuals to: Look for career progression
& To develop confidence and be clear on their „Personal Brand‟
23
24. Elwyn • Elwyn has over 25 years experience in the IT industry with Hewlett-Packard
the majority of which has been in the support and services sector.
Hopkin
• He was promoted to Director of Software Services for the UK
and then to a pan-European role leading an EMEA consulting practice.
• Elwyn has a tried and tested track record in developing new businesses and implementing change,
An area he specialises in. He believes that motivating teams and individuals to achieve their best and
exceeding customers‟ expectations are vital to ongoing business success.
• He particularly enjoys interacting on a one to one or team level, to help clarify the vision and produce
the desired results quickly by tightly linking plans, tactics and team objectives, communicating clearly
and involving customers as appropriate.
•
Graham Graham has been involved in consulting for over twenty years
Hodge• Has strong experience in general management and sales of complex solutions.
• He grew considerable experience as a supply chain manager for a division of Hoescht.
• In Hewlett Packard he was consultant on manufacturing and supply chain systems for Unilever globally.
After setting the first pan-European consulting team in HP he moved into global sales management
• His last role in HP was general manager of their 800 people consulting business in Northern Europe.
In this role returned the business to profitability, growth and increased confidence and belief
• Since 2003 Graham has been a consultant, executive coach and interim manager.
• He is a non executive role with a consulting company working in the area of human rights and business.
• He is an NLP practitioner and master practitioner and holds a certificate in coaching.
• Chris has been a Director and Senior Consultant for fifteen years and has worked closely, and at senior
level, with companies such as JCB, Mowlem, BAE Systems, and Vodafone.
Chris
• He has worked with Government departments such as the MOD and in a variety of Housing Associations.
Gamblin
• Chris also partners with Manchester Business School and Liverpool University.
• Chris was previously European HR Director for Northern Telecom, and UK (Sales)
HR Director for Hewlett Packard.
• His experience is in Top Team alignment and Business Direction (Strategy Development).
• He is a specialist in leadership and culture development.
24