This document provides guidance on facilitation basics. It discusses the importance of listening, acknowledging ideas, and recognizing contributions. It also notes that facilitators should focus discussions and ensure fairness and efficiency. Certain words like "no", "won't", and "can't" can unintentionally stop conversations. Facilitators should use value-adding language to build on others' ideas and validate thoughts. Body language plays a role too, with open posture and eye contact. When facilitating, one should clearly define topics, allow one speaker at a time, and keep the team on task while exploring all ideas. The results of effective facilitation are all people speaking the same language and full participation from all.

1. Facilitation Basics

2. ListeningAcknowledgingRecognizing

3. Goals

4. FocusEfficiencyFairnessEffectiveness

5. Unintentional…conversation stoppers,idea enders,momentum killers

6. NoWon't Can'tDon’tBut

7. Lesser known evil

8. NeedEasyFastJustOnly

9. Value adding language

10. Also… Additionally…. In addition to that…I would like to add to that...

11. Great thought! Is it possible that…That’s very interesting have you considered...Is it also possible that…

12. Body Language

13. Just say yes. It feels good and works.

14. Validate and grow thoughts.

15. All of us are smarter than one of us.

16. Lean forwardArms openHead upEye contact

17. The rules of facilitationAssign or volunteer to leadClearly define topic or challenge1 at a timeNo talking over each otherAll ideas are good ideas!Note all ideasKeep team on task Validate & move forward

18. Results

19. All people speaking the same languageAll ideas exploredEveryone participates

20. Brainstorming is a technology when used right.So are: LanguagePensPaperAnd diagrams