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Basics of facilitation
St John Youth Roadshow – 9 July 2016
OUTLINE
A. What is facilitation?
B. Why facilitate not lead?
C. Storytelling (Will)
D. How to prepare
OUTLINE
E. How to guide a discussion
F. Useful techniques
G. Body language and pre-stage preparation (Will)
H. Dealing with hard examples
I. What to do afterwards
What is a facilitator?
What is a facilitator?
• A person who helps a group work effectively
• A neutral person who helps a group reach a conclusion or
resolve an issue
• A person who structures, guides or leads a discussion or
meeting
WHY FACILITATE NOT LEAD?
WHY FACILITATE NOT LEAD?
• A teacher or lecturer passes on their knowledge to their
class
• A leader guides a team towards achieving a defined
outcome
• A facilitator helps a group (or its members) to share their
own ideas or knowledge, or decide on what outcome they
want
WILL - STORYTELLING
HOW TO PREPARE
• What do you want to achieve from the meeting?
• Who will you have in the room?
• What are the stages you need to take the room through?
• Opening, discussion, closing
OPENING
DISCUSSION
CLOSING
HOW TO GUIDE DISCUSSION
• Set the tone and agenda from the start
• Steer the group with questions
• Know your timings
• Listen and take (your own) notes
USEFUL TECHNIQUES
• Setting ground rules
• Using both open and closed questions
• Hand signals
• Speakers’ sticks, stacks, and lists
• Decision making processes
WILL – BODY LANGUAGE AND
PRE-STAGE PREPARATION
HARD EXAMPLES
HARD EXAMPLES
• People who talk too much
• People who talk too little
• Awkward silences
• Arguments
• People not understanding questions or going off topic
• Triggering and personal experiences
WHAT TO DO AFTERWARDS
• Who has the notes?
• Review the notes!
• Are there any action points?
• What do you need to report back to whom?
• IMPORTANT: What can you learn as a facilitator?
• Seek feedback, reflect
QUESTIONS?

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Basics of Facilitation

  • 1. Basics of facilitation St John Youth Roadshow – 9 July 2016
  • 2. OUTLINE A. What is facilitation? B. Why facilitate not lead? C. Storytelling (Will) D. How to prepare
  • 3. OUTLINE E. How to guide a discussion F. Useful techniques G. Body language and pre-stage preparation (Will) H. Dealing with hard examples I. What to do afterwards
  • 4. What is a facilitator?
  • 5. What is a facilitator? • A person who helps a group work effectively • A neutral person who helps a group reach a conclusion or resolve an issue • A person who structures, guides or leads a discussion or meeting
  • 7. WHY FACILITATE NOT LEAD? • A teacher or lecturer passes on their knowledge to their class • A leader guides a team towards achieving a defined outcome • A facilitator helps a group (or its members) to share their own ideas or knowledge, or decide on what outcome they want
  • 9. HOW TO PREPARE • What do you want to achieve from the meeting? • Who will you have in the room? • What are the stages you need to take the room through? • Opening, discussion, closing
  • 11. HOW TO GUIDE DISCUSSION • Set the tone and agenda from the start • Steer the group with questions • Know your timings • Listen and take (your own) notes
  • 12. USEFUL TECHNIQUES • Setting ground rules • Using both open and closed questions • Hand signals • Speakers’ sticks, stacks, and lists • Decision making processes
  • 13. WILL – BODY LANGUAGE AND PRE-STAGE PREPARATION
  • 15. HARD EXAMPLES • People who talk too much • People who talk too little • Awkward silences • Arguments • People not understanding questions or going off topic • Triggering and personal experiences
  • 16. WHAT TO DO AFTERWARDS • Who has the notes? • Review the notes! • Are there any action points? • What do you need to report back to whom? • IMPORTANT: What can you learn as a facilitator? • Seek feedback, reflect