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DREW LARISON
@MRDREWLARISON

@MYWEBSUCCESS
FACEBOOK
MARKETING
FACEBOOK FACTS
• One of every 13 people on the planet is on
Facebook
• 71% of all Internet users are on Facebook
• Every 20 minutes 1,000,000 links are shared
on Facebook
• People spend over 700 BILLION minutes on
Facebook every month
• Facebook has never explained the purpose of
being able to poke someone
HOW TO CREATE A
FACEBOOK PAGE
Step 1:Facebook.com/pages/create

Step 2: Fill out information
Step 3: You’re done!
WEBSITE OR
FACEBOOK PAGE?
• It helps your SEO. (Search Engine Optimization)

• You’re not in control
• Lack of brand control
SETTING UP YOUR
PROFILE FOR SUCCESS
• Cover photo and profile picture dimensions

• Cover Photo: 851X315
• Profile Picture: 180X180
• Use as much branding as possible
• Change cover photo frequently

• Get creative
• Make sure all “About Me” information is filled in
EXAMPLE OF A GOOD PROFILE
EXAMPLE OF A BAD PROFILE
WHAT TO POST?
• Pictures

• Questions
• Links
• Behind the scenes news
• Industry news
• Facebook specific deals
HOW TO INTERACT
• Answer the phone

• Make it personal
• Keep them talking
HOW TO HANDLE
NEGATIVE FEEDBACK
First step is to always know what the situation is. Do not
become defensive right off the bat.
• Merited complaint
• Acknowledge the complaint
• Apologize
• Try to take the conversation offline
• Constructive Criticism
• Thank them for the suggestion and also for their business
• Spam

• Acknowledge the complaint once
• If needed delete and ban the user
HOW TO PROMOTE A
FACEBOOK EVENT
•

4 weeks out

•

• Test the waters
3 weeks out

•

• Set up event on Facebook
• Add event graphic
• Fill out all information
2 weeks out

•

• Pump it up
1 week out

•

• Update fans on all info needed
Day before

•

• Engage with fans. (Questions)
Day after
•

Wrap it up
FACEBOOK ADS
• Facebook ads work

• Identify your goals
• Target the right people
• Manage your budget
BASIC TIPS
• Be consistent

• Create great content
• Engage with your audience
• Always be watching
Q&A
ASK AWAY!
THANK YOU
WEBSUCCESSAGENCY.COM

FACEBOOK.COM/WEBSUCCESSAGENCY
TWITTER.COM/MYWEBSUCCESS
DREW LARISON
@MRDREWLARISON
@MYWEBSUCCESS

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Facebook Marketing 101

  • 3. FACEBOOK FACTS • One of every 13 people on the planet is on Facebook • 71% of all Internet users are on Facebook • Every 20 minutes 1,000,000 links are shared on Facebook • People spend over 700 BILLION minutes on Facebook every month • Facebook has never explained the purpose of being able to poke someone
  • 4. HOW TO CREATE A FACEBOOK PAGE Step 1:Facebook.com/pages/create Step 2: Fill out information Step 3: You’re done!
  • 5. WEBSITE OR FACEBOOK PAGE? • It helps your SEO. (Search Engine Optimization) • You’re not in control • Lack of brand control
  • 6. SETTING UP YOUR PROFILE FOR SUCCESS • Cover photo and profile picture dimensions • Cover Photo: 851X315 • Profile Picture: 180X180 • Use as much branding as possible • Change cover photo frequently • Get creative • Make sure all “About Me” information is filled in
  • 7. EXAMPLE OF A GOOD PROFILE
  • 8. EXAMPLE OF A BAD PROFILE
  • 9. WHAT TO POST? • Pictures • Questions • Links • Behind the scenes news • Industry news • Facebook specific deals
  • 10. HOW TO INTERACT • Answer the phone • Make it personal • Keep them talking
  • 11. HOW TO HANDLE NEGATIVE FEEDBACK First step is to always know what the situation is. Do not become defensive right off the bat. • Merited complaint • Acknowledge the complaint • Apologize • Try to take the conversation offline • Constructive Criticism • Thank them for the suggestion and also for their business • Spam • Acknowledge the complaint once • If needed delete and ban the user
  • 12. HOW TO PROMOTE A FACEBOOK EVENT • 4 weeks out • • Test the waters 3 weeks out • • Set up event on Facebook • Add event graphic • Fill out all information 2 weeks out • • Pump it up 1 week out • • Update fans on all info needed Day before • • Engage with fans. (Questions) Day after • Wrap it up
  • 13. FACEBOOK ADS • Facebook ads work • Identify your goals • Target the right people • Manage your budget
  • 14. BASIC TIPS • Be consistent • Create great content • Engage with your audience • Always be watching