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Facebook for Development
Leila Chirayath | 13 December 2008 | Makerere University




brought to you by:
Why Facebook?

 One of the most trafficked social
 networks


 Excellent tools for third-party developers


 Allows outside developers to own 100%
 of advertising revenue


 Other social networks: Hi5, MySpace,
 Orkut, Bebo
Social Networks and Development

                            1
  Opportunity for developers anywhere to earn money by
                   creating applications



                            2
   Opportunity to create more locally-relevant tools and
                         content
The                           Opportunity


Growth
More than 130 million active users
Facebook is the 5th most-trafficked website in the world (comScore)

Demographics

The fastest growing demographic is those 25 years old and older
Maintain 85 percent market share of 4-year U.S. universities

Applications

Over 30,000 applications have been built on Facebook Platform
140 new applications added per day
Success Stories - Young Developers

 quot;I love what I'm doing. Do you know how it feels to go from 1 user to 6 million? These
       past 6 months have been amazing...quot; Wayne Mak, Developer of Nicknames



Stanford Class




Offered by BJ Fogg and Dave McClure in Fall Quarter ’07, part of Dr. Fogg’s
Persuasive Technology Lab
Course resulted in 25+ apps
Some students went on to launch their own application companies
Success Stories - Apps with a Social Mission

               (Lil) Green Patch
               Shows a running count of the number of
               square feet of rainforest saved by every
               user as they use the application.




               Causes
               Lets you start and join the causes you
               care about. Donations to causes can
               benefit over a million registered 501(c)
               (3) nonprofits.
The Marketplace

Elance


oDesk


Guru.com


Rentacoder


Facebook Marketplace


Conferences


New players
Wage differentials
  BPO and IT jobs can increase incomes in Sub-Saharan Africa by as
                        much as 90 percent
                                                          hourly average wage on oDesk
                                                          daily official minimum wage
$20


$15


$10


 $5


 $0
      Ethiopia   Ghana   Kenya   Niger   Indonesia   Pakistan   Vietnam     Sri Lanka
oDesk’s oConomy




  Kenyan growth: from 12 to 283 providers in <1 year
What we do at

                                    Mission
       to create knowledge jobs for skilled, economically disadvantaged people
 to create business value for US enterprises through low-cost, high-quality business
                        process and IT outsourcing services

                                    Method
                               a new socially responsible outsourcing concept among
 Defining and promoting
                               US enterprises

                               small- and medium-sized outsourcing firms (SMOs)
         Training
                               and freelancers in economically disadvantaged regions


       Connecting              SMOs to a global marketplace for services
How we brand our service

    Foreign capital         Small firms         Talented Individuals




 $$$
 a small slice of the
  $160B services
                                                poor people with
outsourcing industry
                         micro-, small- and     untapped talent
                        mid-sized businesses


    Socially responsible outsourcing promotes economic
              development and reduces poverty
Sales Strategy

 Website                                 • < $5K contracts
                                         • Cross-platform distribution with
                                           oDesk, Elance, other partners
                                         • Traffic driven through video
                                           marketing, FB site, free ad
                                           campaigns




 Sales Team
 2 salespeople brought on (commission-       • $10K-$100K contracts
 only basis)                                 • RFPs and word of mouth
 1 offshore sales admin/RFP searcher         • Web-based RFP searches,
 Basecamp + Salesforce coordination            conferences, personal
                                               connections (e.g., Benetech)
Results to date
 Services offered include data entry, digitization, transcription,
               website and software development

$5K                             5
                                                                          3 contracts signed: Website development
                   1-4 plus industry knowledge
                                                         Pillowchats.com, BarCampAfrica, hourly web development

                                4

                     Client-facing processes

                                3

         Decision-making and problem-solving processes



$12K                                                                   2 contracts signed: software testing (750
                                                                              Industries); fact-checking (Google)
                                2                                    Several proposals underway: fact-checking
                  Specific rule-based processes                                             services for academics


$58K                                                                      3 contracts signed: validation of books
                                1                                                                      (Benetech)
             Data entry, transfer and conversion tasks
March 2008   December 2008
Tools for locally-relevant content

                            1
  Opportunity for developers anywhere to earn money by
                   creating applications



                             2
    Opportunity to create more locally-relevant tools and
                          content
Applying the “Social Graph” to Development: Babajob




      Source: Sean Blagsveldt, CEO, Babajob
Applying the “Social Graph” to Development: Babajob

  quot;Seeking to bring the social-networking revolution to the
                       world's poorquot;




                    Source: Sean Blagsveldt, CEO, Babajob
Common Facebook Tools
Facebook Tool                                        Examples

Groups
Clusters of FB users around an organization, idea,
or theme.



Pages
Clusters of FB users around an organization,
product or person, designed for companies



Events
Dedicated event page with features to invite users
and add content
Groups vs. Pages

• Designed for
  common interest
  user clusters
• Some
  customization
  tools
• No analytics
• No profile-like
  functionality
Groups vs. Pages

 • Group type
   enables secret
   groups and
   other social
   functions
 • Admins/officers
   listed on page
 • Related groups
   listed on main
   page
Using Groups for Local Content

African
Languages
Group


Over 1,000
members


Finding ways to
create content in
Africa’s ~2,000
languages
Using Groups for Local Content
Kenyan
Groups


Top groups
after post-
election
violence have
5-7,000 users


Ushahidi.com
used to monitor
violence
Groups vs. Pages

• Designed for
  companies &
  products
• Rich
  customization/
  integration
  tools
• Analytics
• Integrated
  advertising
Groups vs. Pages

 • Customization
   includes blog
   importing,
   video
 • Applications
   function as on
   user profiles
 • No listing of
   admins
Other Tools: Events

Feb 4, 2008

Colombian protest
against FARC rebel
group

up to 2 million
people attended
Questions?

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Facebook Developer Garage Uganda

  • 1. Facebook for Development Leila Chirayath | 13 December 2008 | Makerere University brought to you by:
  • 2. Why Facebook? One of the most trafficked social networks Excellent tools for third-party developers Allows outside developers to own 100% of advertising revenue Other social networks: Hi5, MySpace, Orkut, Bebo
  • 3. Social Networks and Development 1 Opportunity for developers anywhere to earn money by creating applications 2 Opportunity to create more locally-relevant tools and content
  • 4. The Opportunity Growth More than 130 million active users Facebook is the 5th most-trafficked website in the world (comScore) Demographics The fastest growing demographic is those 25 years old and older Maintain 85 percent market share of 4-year U.S. universities Applications Over 30,000 applications have been built on Facebook Platform 140 new applications added per day
  • 5. Success Stories - Young Developers quot;I love what I'm doing. Do you know how it feels to go from 1 user to 6 million? These past 6 months have been amazing...quot; Wayne Mak, Developer of Nicknames Stanford Class Offered by BJ Fogg and Dave McClure in Fall Quarter ’07, part of Dr. Fogg’s Persuasive Technology Lab Course resulted in 25+ apps Some students went on to launch their own application companies
  • 6. Success Stories - Apps with a Social Mission (Lil) Green Patch Shows a running count of the number of square feet of rainforest saved by every user as they use the application. Causes Lets you start and join the causes you care about. Donations to causes can benefit over a million registered 501(c) (3) nonprofits.
  • 8. Wage differentials BPO and IT jobs can increase incomes in Sub-Saharan Africa by as much as 90 percent hourly average wage on oDesk daily official minimum wage $20 $15 $10 $5 $0 Ethiopia Ghana Kenya Niger Indonesia Pakistan Vietnam Sri Lanka
  • 9. oDesk’s oConomy Kenyan growth: from 12 to 283 providers in <1 year
  • 10. What we do at Mission to create knowledge jobs for skilled, economically disadvantaged people to create business value for US enterprises through low-cost, high-quality business process and IT outsourcing services Method a new socially responsible outsourcing concept among Defining and promoting US enterprises small- and medium-sized outsourcing firms (SMOs) Training and freelancers in economically disadvantaged regions Connecting SMOs to a global marketplace for services
  • 11. How we brand our service Foreign capital Small firms Talented Individuals $$$ a small slice of the $160B services poor people with outsourcing industry micro-, small- and untapped talent mid-sized businesses Socially responsible outsourcing promotes economic development and reduces poverty
  • 12. Sales Strategy Website • < $5K contracts • Cross-platform distribution with oDesk, Elance, other partners • Traffic driven through video marketing, FB site, free ad campaigns Sales Team 2 salespeople brought on (commission- • $10K-$100K contracts only basis) • RFPs and word of mouth 1 offshore sales admin/RFP searcher • Web-based RFP searches, Basecamp + Salesforce coordination conferences, personal connections (e.g., Benetech)
  • 13. Results to date Services offered include data entry, digitization, transcription, website and software development $5K 5 3 contracts signed: Website development 1-4 plus industry knowledge Pillowchats.com, BarCampAfrica, hourly web development 4 Client-facing processes 3 Decision-making and problem-solving processes $12K 2 contracts signed: software testing (750 Industries); fact-checking (Google) 2 Several proposals underway: fact-checking Specific rule-based processes services for academics $58K 3 contracts signed: validation of books 1 (Benetech) Data entry, transfer and conversion tasks
  • 14. March 2008 December 2008
  • 15. Tools for locally-relevant content 1 Opportunity for developers anywhere to earn money by creating applications 2 Opportunity to create more locally-relevant tools and content
  • 16. Applying the “Social Graph” to Development: Babajob Source: Sean Blagsveldt, CEO, Babajob
  • 17. Applying the “Social Graph” to Development: Babajob quot;Seeking to bring the social-networking revolution to the world's poorquot; Source: Sean Blagsveldt, CEO, Babajob
  • 18. Common Facebook Tools Facebook Tool Examples Groups Clusters of FB users around an organization, idea, or theme. Pages Clusters of FB users around an organization, product or person, designed for companies Events Dedicated event page with features to invite users and add content
  • 19. Groups vs. Pages • Designed for common interest user clusters • Some customization tools • No analytics • No profile-like functionality
  • 20. Groups vs. Pages • Group type enables secret groups and other social functions • Admins/officers listed on page • Related groups listed on main page
  • 21. Using Groups for Local Content African Languages Group Over 1,000 members Finding ways to create content in Africa’s ~2,000 languages
  • 22. Using Groups for Local Content Kenyan Groups Top groups after post- election violence have 5-7,000 users Ushahidi.com used to monitor violence
  • 23. Groups vs. Pages • Designed for companies & products • Rich customization/ integration tools • Analytics • Integrated advertising
  • 24. Groups vs. Pages • Customization includes blog importing, video • Applications function as on user profiles • No listing of admins
  • 25. Other Tools: Events Feb 4, 2008 Colombian protest against FARC rebel group up to 2 million people attended