Presented at Executive Leaders Network CMO/DPO/CIO/CISO Event on October 06th.
"How Haleon have established a software-defined lifecycle that decreases the effort required for build and integration. Making new features, bug fixes, experiments, configuration changes always ready for deployment to a production environment."
Secure, Strengthen, Automate, and Scale Modern Workloads with Red Hat & NGINXNGINX, Inc.
Learn how to support your application delivery – no matter where you are on the journey from monolithic apps to microservices.
Join this webinar to learn:
- About important considerations around digital innovation in FSI
- How to leverage automation and Ansible to deliver apps faster
- About keys to delivering modern apps securely and reliably anywhere
- How OpenShift takes the complexity out of containers
https://www.nginx.com/resources/webinars/secure-strengthen-automate-scale-modern-workloads-with-red-hat-nginx/
Digital Engineering: Top 5 Imperatives for Communications, Media and Technolo...Cognizant
Many communications, media and technology companies share similar digital objectives. Here are our recommendations for realizing five common digital goals, and a look at a few companies that have succeeded with meeting them.
Becoming a Software-Centric Business - Best Path Forward in an Uncertain Post...Cognizant
Innovating in a post-pandemic world will pose new challenges — from unpredictable shifts in customer behavior to development teams that work from home by necessity or choice. Adapting quickly to new risks and opportunities requires a modern infrastructure and application architecture, new processes and a culture that rewards experimentation.
Secure, Strengthen, Automate, and Scale Modern Workloads with Red Hat & NGINXNGINX, Inc.
Learn how to support your application delivery – no matter where you are on the journey from monolithic apps to microservices.
Join this webinar to learn:
- About important considerations around digital innovation in FSI
- How to leverage automation and Ansible to deliver apps faster
- About keys to delivering modern apps securely and reliably anywhere
- How OpenShift takes the complexity out of containers
https://www.nginx.com/resources/webinars/secure-strengthen-automate-scale-modern-workloads-with-red-hat-nginx/
Digital Engineering: Top 5 Imperatives for Communications, Media and Technolo...Cognizant
Many communications, media and technology companies share similar digital objectives. Here are our recommendations for realizing five common digital goals, and a look at a few companies that have succeeded with meeting them.
Becoming a Software-Centric Business - Best Path Forward in an Uncertain Post...Cognizant
Innovating in a post-pandemic world will pose new challenges — from unpredictable shifts in customer behavior to development teams that work from home by necessity or choice. Adapting quickly to new risks and opportunities requires a modern infrastructure and application architecture, new processes and a culture that rewards experimentation.
Cloud computing implications for project management methodologiesLivingstone Advisory
Cloud based technologies are becoming increasingly pervasive across society and are considered by many in business as the next major disruptive innovation. For the first time, organizations can consume, as needed, on-demand, business ready Cloud based enterprise services. This is also known as the Consumerization of IT.
Transitioning to, or deploying new IT systems and services using Cloud technologies present their own unique set of challenges to the IT Departments, Project managers and Pproject management Offices (PMO) alike.
The primary objective of this presentation is to provide a number of key considerations for Project Managers in dealing with projects involving Cloud computing technologies.
This was presented at the 25th International Project Management Institute's Global Conference in Australia on the 11th October 2011 by Rob Livingstone
Digital disruption is a top-of-mind issue in the C-suites of every industry. Senior executives of traditional firms are looking over their shoulders and wondering if they are in the crosshairs of a digital insurgent.
How to add security in dataops and devopsUlf Mattsson
The emerging DataOps is not Just DevOps for Data. According to Gartner, DataOps is a collaborative data management practice focused on improving the communication, integration and automation of data flows between data managers and consumers across an organization.
The goal of DataOps is to create predictable delivery and change management of data, data models and related artifacts. DataOps uses technology to automate data delivery with the appropriate levels of security, quality and metadata to improve the use and value of data in a dynamic environment.
This session will discuss how to add Security in DataOps and DevOps.
Visionary business systems architect, designer & developer solves complex problems. Maximizes ROI by implementing technology-driven solutions. World-renowned as a Security Information & Event Management (SIEM) authority.
FORFIRM is a FINTECH consulting company with clients in European market answering real business challenges for our clients through innovation and deep industry knowledge.
In 2018 "European Innovation Management Academy", based on "House of Innovation" framework by A.T. Kearney " analyzed over 3000 digital companies around Europe scoring FORFIRM at the TOP in terms of Innovation strategy, Organization and culture of innovation, life cycle and Enabler factor.
Albiorix Technology brings the top 10 digital transformation trends to watch out for in 2023 that you can adopt to improve your business performance.
For More Information: https://www.albiorixtech.com/blog/digital-transformation-trends/
The activity of using methods, skills and tools to understand user engagement with a website is called a UX Audit.
Even in case this was done at the time of website development, it could not have included future traffic behaviour or change in design trends and optimisation techniques.
Per this article on Forbes, every dollar invested in improving UX has multifold returns. Good design is just good business.
apidays LIVE Hong Kong - The Future of Legacy - How to leverage legacy and on...apidays
apidays LIVE Hong Kong - The Open API Economy: Finance-as-a-Service & API Ecosystems
The Future of Legacy - How to leverage legacy and on-prem assets in your digital transformation with Digital-Driven Integration
Zeev Avidan, Chief Product Officer of OpenLegacy
Peter Coffee of salesforce.com summarizes the state of the cloud after a decade of enterprise assimilation, and lays out the upside value opportunities of the reconceived Cloud 2 -- combining cloud economy with connected community
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
The national Scot-Secure Summit is the largest annual Cyber Security Conference in Scotland: the event brings together senior IT leaders and Information Security personnel, providing a unique forum for knowledge exchange, discussion and high-level networking.
The conference programme is focussed on promoting best-practice cyber security; looking at the current trends, the key threats - and offering practical advice on improving resilience and implementing effective security measures.
Low-code integrates all of the company’s departments and ensures a healthy digital ecosystem in the organization thus benefitting the manager, the teams, as well as the customers.
Best Practices to Navigating Data and Application Integration for the Enterpr...Safe Software
Navigating the complexities of managing vast enterprise data across multiple systems can be challenging. This webinar is your guide to navigating and simplifying enterprise integration.
As a technology leader, you may grapple with legacy systems, shadow IT, and budget constraints. Data and personnel silos often impede technological progress. FME champions integrating superior business systems to bolster your organization's digital strength – efficiently and affordably, using your current team and accessible services.
Join us and partner guest speakers from Seamless in an engaging session exploring the essential roles of data and systems in modern enterprises. We'll provide insights on achieving high-quality data management, establishing strong governance, and enabling teams to manage their data effectively. Delve into strategies for ensuring high-quality data and building robust governance structures, with tips and tricks along the way.
This webinar features real-life case studies demonstrating success in diverse industries. Learn cutting-edge strategies for data governance and system integration. Don't miss this opportunity to gain valuable insights and best practices for transforming your data governance and system integration processes.
Cloud computing implications for project management methodologiesLivingstone Advisory
Cloud based technologies are becoming increasingly pervasive across society and are considered by many in business as the next major disruptive innovation. For the first time, organizations can consume, as needed, on-demand, business ready Cloud based enterprise services. This is also known as the Consumerization of IT.
Transitioning to, or deploying new IT systems and services using Cloud technologies present their own unique set of challenges to the IT Departments, Project managers and Pproject management Offices (PMO) alike.
The primary objective of this presentation is to provide a number of key considerations for Project Managers in dealing with projects involving Cloud computing technologies.
This was presented at the 25th International Project Management Institute's Global Conference in Australia on the 11th October 2011 by Rob Livingstone
Digital disruption is a top-of-mind issue in the C-suites of every industry. Senior executives of traditional firms are looking over their shoulders and wondering if they are in the crosshairs of a digital insurgent.
How to add security in dataops and devopsUlf Mattsson
The emerging DataOps is not Just DevOps for Data. According to Gartner, DataOps is a collaborative data management practice focused on improving the communication, integration and automation of data flows between data managers and consumers across an organization.
The goal of DataOps is to create predictable delivery and change management of data, data models and related artifacts. DataOps uses technology to automate data delivery with the appropriate levels of security, quality and metadata to improve the use and value of data in a dynamic environment.
This session will discuss how to add Security in DataOps and DevOps.
Visionary business systems architect, designer & developer solves complex problems. Maximizes ROI by implementing technology-driven solutions. World-renowned as a Security Information & Event Management (SIEM) authority.
FORFIRM is a FINTECH consulting company with clients in European market answering real business challenges for our clients through innovation and deep industry knowledge.
In 2018 "European Innovation Management Academy", based on "House of Innovation" framework by A.T. Kearney " analyzed over 3000 digital companies around Europe scoring FORFIRM at the TOP in terms of Innovation strategy, Organization and culture of innovation, life cycle and Enabler factor.
Albiorix Technology brings the top 10 digital transformation trends to watch out for in 2023 that you can adopt to improve your business performance.
For More Information: https://www.albiorixtech.com/blog/digital-transformation-trends/
The activity of using methods, skills and tools to understand user engagement with a website is called a UX Audit.
Even in case this was done at the time of website development, it could not have included future traffic behaviour or change in design trends and optimisation techniques.
Per this article on Forbes, every dollar invested in improving UX has multifold returns. Good design is just good business.
apidays LIVE Hong Kong - The Future of Legacy - How to leverage legacy and on...apidays
apidays LIVE Hong Kong - The Open API Economy: Finance-as-a-Service & API Ecosystems
The Future of Legacy - How to leverage legacy and on-prem assets in your digital transformation with Digital-Driven Integration
Zeev Avidan, Chief Product Officer of OpenLegacy
Peter Coffee of salesforce.com summarizes the state of the cloud after a decade of enterprise assimilation, and lays out the upside value opportunities of the reconceived Cloud 2 -- combining cloud economy with connected community
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
The national Scot-Secure Summit is the largest annual Cyber Security Conference in Scotland: the event brings together senior IT leaders and Information Security personnel, providing a unique forum for knowledge exchange, discussion and high-level networking.
The conference programme is focussed on promoting best-practice cyber security; looking at the current trends, the key threats - and offering practical advice on improving resilience and implementing effective security measures.
Low-code integrates all of the company’s departments and ensures a healthy digital ecosystem in the organization thus benefitting the manager, the teams, as well as the customers.
Best Practices to Navigating Data and Application Integration for the Enterpr...Safe Software
Navigating the complexities of managing vast enterprise data across multiple systems can be challenging. This webinar is your guide to navigating and simplifying enterprise integration.
As a technology leader, you may grapple with legacy systems, shadow IT, and budget constraints. Data and personnel silos often impede technological progress. FME champions integrating superior business systems to bolster your organization's digital strength – efficiently and affordably, using your current team and accessible services.
Join us and partner guest speakers from Seamless in an engaging session exploring the essential roles of data and systems in modern enterprises. We'll provide insights on achieving high-quality data management, establishing strong governance, and enabling teams to manage their data effectively. Delve into strategies for ensuring high-quality data and building robust governance structures, with tips and tricks along the way.
This webinar features real-life case studies demonstrating success in diverse industries. Learn cutting-edge strategies for data governance and system integration. Don't miss this opportunity to gain valuable insights and best practices for transforming your data governance and system integration processes.
Similar to Streaming Processes: Creating a Start-up Within a Big Corporate (Mohammad Shalchi at Haleon) (20)
Why Talent Optimisation Must Be Your 2025 Imperative (Mark McKormack at Fuel5...Executive Leaders Network
Delivered at the Executive Leaders Network and Workplace X HR Leaders Event on Thursday 10th November 2022.
"Organisational resilience and workforce optimisation are now strategic imperatives in our new post-pandemic recession era. The world of work is being defined by talent shortages and the skills gaps crisis, with Reskilling, Recruiting and Retention now trending as the global HR challenges today. 80% of companies looking to future-proof their organisation need to understand their workforce better and tap into the fast-growing talent marketplace (SHRM). Join us as we enter the era of Talent Optimisation, where talents and skills will be your differentiator."
Thrive in the World of Change (Joshua May and Richard Revis, Blackline and EY)Executive Leaders Network
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"Change is the only constant. No words have rung truer over the past few years.
As the world faces continuing disruption, companies can expect an accelerating pace of change and will need to build greater organisational resilience to better respond and adapt to a changing landscape.
Finance automation solutions are helping accounting and finance teams embrace change to not only improve accuracy, execute tighter controls, and decrease risk, but also focus on complex and judgemental areas to help drive strategic business decisions.
This is what modern accounting looks like: processes are automated, data is connected, and the role of auditor and accountant is elevated. The overall accounting team’s role evolves beyond executing checklists and historical reporting to include proactive analytics and a seat at the decision-making table.
After this session, attendees will be able to:
• Employ best practices, resulting in a better utilised, more efficient organisation that focuses on risk management, compliance, and data analytics
• Transform the way accounting and audit departments work by reducing manual tasks, resulting in better attraction and engagement of top talent
• Understand the power of automation and how it strengthens accounting organisations"
Delivered at ELN's HR Leaders Event on Thursday 10th November 2022.
"How did EDF leverage data and a new Learning Management System to create a successful, human focussed continuous leadership development programme?
The barriers to learning are well documented. Our leaders told us they have issues with accessibility, lack of time and motivation. Underpinning this, our leadership population is located across the UK with their own unique development requirements.
In this session, Andrew Golightly will talk through the steps taken to tackle these problems and how the EDF People Development HR team aligned to two mantras:
• Provide simple access to impactful people development
• Design a programme that is for leaders, by leaders"
Building a Resilient Finance Function for 2023 and Beyond (Tommaso Aquilante ...Executive Leaders Network
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"Find out from Dun & Bradstreet how you can proactively protect your business - and finance function - from an uncertain macro economic environment. Find out how to tackle inflationary pressures, rising energy costs, and avoid financial and cash flow concerns.
Identify supplier vulnerabilities - and take action quickly before they impact your business' bottom line."
Mitigate Risk and Reduce Operational Costs with Low Code Process Automation (...Executive Leaders Network
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"• Reducing operational costs whilst maintaining and improving service quality
• Consolidating and streamlining people, process, data and systems
• Rapidly introducing and managing new regulations
• Remaining agile in a forever changing world – Digital Transformation"
Delivered at the Executive Leaders Network and Workplace X HR Leaders Event on Thursday 10th November 2022.
"Nuvolo customers are innovators, right down to the maintenance and workplace solutions that support their global offices, retail stores, and facility sites. In this session, we will walk you through the journey of FM digitisation as it relates to three enterprise customers, sharing their insights and use cases for not just creating and managing sustainable environments and buildings, but for extracting financial rewards too. Join us to hear about:
• How system consolidation delivers accurate, up-to-date information sharing between maintenance, HR, workplace services, IT, and operations.
• How improvements in organizational efficiency and user experience increases productivity and reduces unnecessary costs.
• How increased transparency into business operations, assets, and vendor performance leads to better benchmarking and data-driven decisions."
Procurement @ Avon Fire & Rescue Service (Tanya Nathan at Avon Fire & Rescue ...Executive Leaders Network
Delivered at ELN's Procurement Leaders Event on Thursday 10th November 2022.
"An overview of some of the additional requirements in public sector procurement, working in a national/collaborative way including some of the pro’s and con’s, changes to the ways we are having to approach procurement in the current market."
How to Achieve Outstanding Employee Experience (Richard Burdon at IMI Precision)Executive Leaders Network
Delivered at ELN's HR Leaders Event on Thursday 10th November 2022.
"How does a firm get an employee engagement score of 80%+ across 50 countries? In this talk Richard will discuss IMI’s employee engagement strategy, from their annual Engagement Survey to their digital ‘Workplace’ social app and how these interact to create such high employee satisfaction."
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"How Magnox are simplifying and streamlining processes, using digital solutions to support the change.
Exploiting the investment made in our ERP solution to improve the employee experience.
Leveraging Talent Management to improve employee an manager interaction and make Magnox an attractive place to work.
In the last 2+ years, the directions of Magnox has changed from an organisation that was ramping down to one that is growing and taking on more work in the Nuclear Decommissioning Industry.
We need to become Digitally Fit for the Future, enabling our key vision which is;
0,2,20
0 = Zero harm to our workers and contractors through continuous focus on safety and zero emissions
2 = the company will grow double it’s size by taking on 7 EDF sites (and potentially other opportunities) once they complete the Defueling process
20 = 20% increase in productivity."
How Successful HR Infrastructure Investment Blends Technology and Services (S...Executive Leaders Network
Delivered at ELN's HR Leaders Event on Thursday 10th November 2022.
""A structured plan for combined HR/Payroll technology and service investment holds the key to unlocking real ROI from your people management ecosystem; from employee engagement and effective management information to legislative/tax compliance and process efficiencies.
Backed by exclusive insight from thousands of HR, Finance and Payroll professionals, and a wealth of market-leading experience, SD Worx’s Head of Portfolio Stephen Ousley will explore…
• The key trends from our latest global research
• The six key drivers of payroll efficiency
• How your HR data is such a lucrative asset
• Why combining tech & services is more efficient
• How to create a blueprint for your own people ecosystem investment
Armed with validated insight, Finance professionals will leave the session with a fresh perspective on everything from payroll compliance to strategic HR investment success. "
Why and How You Should Lead the Evolution of Your People Ecosystem (Stephen O...Executive Leaders Network
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
""Amid a complex and fractured corporate landscape, pressure is rising for HR leaders to steer business growth & health strategies.
Backed by exclusive insight from thousands of HR, Finance and Payroll professionals, and a wealth of market-leading experience, SD Worx’s Head of Portfolio Stephen Ousley will explore…
• The key HR trends from our latest global research
• The evolving role of HR in driving business strategy
• The importance of HR data and what opportunities it presents
• Why combining tech & services is vital
• How to create a blueprint for your own HR & Payroll ecosystem
Armed with validated insight, HR professionals will leave the session with a fresh perspective on how to implement their own people management infrastructure."
Transforming Procurement in a Financial Services Organisation Undergoing Sign...Executive Leaders Network
Delivered at ELN's Procurement Leaders Event on Thursday 10th November 2022.
"Santander (UK) have been undergoing a holistic Procurement transformation programme focused on ‘open-heart’ surgery across the function whilst operating in a changing environment in the midst of the global pandemic. Within this, we will discuss not only the size and scope of the change and deliverables but also how they remained relevant to the Executive given the challenges faced including remote working and the talent gap."
Delivered at ELN's Procurement Leaders Event on Thursday 10th November 2022.
"The presentation will walk through the strategic importance of procurement & finance in the transformed post lockdown world. With ultra-competitive supply chains and inflation ripe it’s time to move from the tactical to strategic. Learn how a unified source to pay journey can:
• Leverage the new era of supplier collaboration to manage risks
• Use digital vendor payments to become customer of choice
• Transform P2P to support global and hybrid working
The ultimate benefit of bridging the gap between procurement & finance is a one team approach to bottom-line growth and a powerful ESG strategy.
We are in an era of ultra-competitive supply chains and inflation where a two-way strategic partnership between Procurement and Finance can..
• Leverage the new era of supplier collaboration to manage risks
• Use digital vendor payments to become customer of choice
• Transform P2P to support global and hybrid working"
Delivered at ELN's HR Leaders Event on Thursday 10th November 2022.
""Sleep in now considered a super power in burn out and fatigue: it helps to keep you young and healthy. This talk is for leaders to improve their sleep, get results and improve performance. We will explore:
• The important trends in sleep research
• Why is sleep important?
• How to make smart changes to improve your sleep?"
Flexible Budgeting and Forecasting (George Bennett at University of London)Executive Leaders Network
Delivered at ELN's Finance Leaders Event on Thursday 10th November 2022.
"Almost every organisation collates and presents an annual budget. This ‘all hands on deck’ exercise is a significant draw on resources in the finance team and beyond, and, due to the governance processes involved, is often out of date by the time it’s finally approved, meaning the work has to start all over again. This talk will briefly cover some ideas on how to make the budget and forecasting process more directly linked to the organisation’s strategy, streamline its preparation, increase buy-in from within the organisation, and ultimately increase its usefulness to organisational decision making."
Delivered at ELN's HR Leaders Event on Thursday 10th November 2022.
"Driving culture change during a global Pandemic – approach taken & lessons learnt.
Staying connected to employees and creating a workplace where we can all be ourselves & thrive.
Topics covered include :
Culture Change
Employee Listening
Inclusion"
HR Transformation on a Blank Canvas (Nicola Sutherland at Steer Automotive Gr...Executive Leaders Network
Delivered at ELN's HR Leaders Event on Thursday 10th November 2022.
"Nicky Sutherland, People & Culture Director at Steer Automotive Group, talks about the HR transformation journey she has led in the last year, having been presented with a blank page in December 2021. With the Steer business growing 3 fold since then, Nicky shares the critical success factors that have led to the successful establishment and growth of the Steer People and Culture team and led to positive outcomes for colleagues, customers and clients."
What Leaders Can Do to Navigate ‘the Great Resignation’ (Emma Carroll at Choo...Executive Leaders Network
Delivered at the Executive Leaders Network and Workplace X HR Leaders Event on Thursday 10th November 2022.
"What’s causing the “Great Resignation”? Studies show that toxic work culture is a primary driver when it comes to employee attrition—and, let’s face it, culture comes from the top. It’s time for leadership to take a hard look at the culture they’re creating and ask themselves if it’s a healthy space where workers feel ted, listened to and empowered to share feedback about their workplace satisfaction. At this session we will explore the truth about EVP and share our 5 step conversation model that will ensure your Leaders can navigate 'The Great Resignation.'"
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
3. Merger of GSK & Pfizer Consumer Healthcare Divisions
FTSE 100 Firm
Largest Consumer Healthcare Company In The World
21,000 Employees
4. 4
Start Up
► Fast-paced
► Creativity & communication are valued
► Capable of acting rapidly to adjust business practices and hit shifting goals.
Big Corporate
► Concrete procedures, protocols, and guidelines that govern daily operations
► Slow paced
► Lack innovation
► Silos
► Greater risk of reputational damage as a result of cyber threats
Big Corporate Vs Startup
5. 5
“Be as lean as a startup whilst ensuring we are
delivering software in a secure and maintainable
way.”
Our aim
8. 8
1. Slack – ‘Shared Invite Link’ - user’s hashed password was being sent
2. Amazon Ring Doorbell – Safety threat alert - Exposing the precise locations and
home addresses of users who had posted to the app.
3. Parkmobile - 21 million users (Data breach)
4. Apple iMessage - 900 million users (Data breach) - The flaw was exploited to
access a target's device
5. Klarna Payment App – View other accounts
Major Breaches 2021
9. Modern Security Threats –
Javascript Command Injection
9
► Some apps, like Instagram and Facebook, inject JavaScript
code into third party websites that cause potential security
and privacy risks to the user.
► Felix Krause, a privacy researcher and former Google
engineer, has found through research that the TikTok web
browser comprises of built-in functionality to track users’
online habits.
► Thus, a user can have serious consequences due to
the TikTok monitoring, which can leak out precious
information like credit card numbers and passwords.
10. 10
► Safari blocks third party cookies by default
► Google Chrome is soon phasing out third party
cookies
► Firefox just announced Total Cookie Protection
by default to prevent any cross-page tracking
► Apple actively works against cross-host tracking
► As of iOS 14.5 App Tracking Transparency puts
the user in control: Apps need to get the user's
permission before tracking their data across
apps owned by other companies.
Privacy Matters
12. Be Honest With Your Users About How You Use
Their Data.
They’ll Love You For It.
13. Automate, Integrate & Monitor
13
► Automate - Less manual work, the less room for error. If security
processes are automated and integrated, nobody can, for example,
forget about scanning a web application before it is published.
► Integrate - If security is integrated into the software development
lifecycle (SDLC), issues can be found and eliminated much earlier. This
saves a lot of time and makes remediation much easier.
► Tooling - If security tools work together with other solutions used in
software development, such as issue trackers, security issues can be
treated the same as any other issue. Engineers and managers don’t
lose time learning and using separate tools for security purposes.
► Logging & Monitoring - Logging and monitoring will help you to identify
patterns of activity on your networks, which in turn provide indicators
of compromise.
16. 16
2015
• Hertz launches major
technology upgrade
program
• Five core platforms: Digital,
CRM, fleet management &
fleet accounting,
reservations & rentals
• Expected cost $400m
2016
• Hertz engages a well-known IT consultancy
firm as well as others to redefine CX for its
market leading brands
• The IT consultancy firm is selected based
on claim of world class expertise in
website and mobile application
development
• Phase 1: ”Solution blueprint” costs $7m
2017
• Hertz hires a new CEO that
promises “modern e-
commerce platform by end
of 2017”
• IT consultancy firm is
selected based on claim of
world class expertise in
website and mobile
application development
2018
•CEO Resigns
•IT consultancy removed
from the project.
•Hertz claims to have spent
an additional $10M in fees
to correct work
Hertz - The $32m Website That Never Went Live
17. 17
► No responsive design
► No common core
► Vulnerable code
► No experience with used technologies
► No testing and documentation
2019 - Hertz sues the IT consultancy firm - What went wrong?
18. 18
► IT consultancy said they had the best talent in the world and would provide their best team from the start.
► IT consultancy had the right under the contract to determine all staffing, including to replace staff at will,
with no agreement as to the minimum levels of experience of any particular staff member.
► This was not a fixed-price contract and instead, the IT consultancy was paid on a time-and-materials basis.
Therefore, there are no circumstances under which a request for payment would be considered
“extortionate.”
► The consulting services agreement signed in 2004 between the companies barred the firm from being liable
“for any consequential, incidental, indirect, special or punitive damage, loss or expense (including but not
limited to business interruption, lost business, lost profits, or lost savings).”
► In a nutshell: Responsibility for the project — including responsibility for it failing — always rests ultimately
with the buyer.
How Hertz Could Have Done Things Differently
19. 19
“If you're competitor-focused, you have to wait until there is a
competitor doing something. Being customer-focused allows you to be
more pioneering.” - Jeff Bezos, Founder of Amazon
20. 20
1. Nimbleness - It is a strategic advantage that increases the agility of a company.
2. Advantage - If you let someone else develop your software then you risk giving that advantage to your
competition.
3. Domain Knowledge - Developing software requires a thorough understanding of the domain you are
addressing. When the development is over why would you let that knowledge walk out the door and have to
invest in the next developer all over again?
4. Long Term Thinking - In house developers have an allegiance to the company they work for and the
decisions they make will more likely support the company and its needs because they must take
responsibility after the project is over as well as maintain any mess they leave behind.
5. Conflict of Interest - Outsourcing is inherently short sighted, geared toward addressing the “stated”
requirement in a manner that provides the most profit. An outsourcer is guaranteed more business if they
purposely ignore long term issues and resist being proactive.
6. Culture - Inhouse developers elevate a company’s culture because they work closely with their customers
hour to hour. This results in better community awareness and cross training that cannot be achieved with
outsourced coders.
7. Feedback Loop - The communications feedback loop is immediate with an inhouse developer and far
preferred to telephone tag. This increases response and avoids issues falling through the cracks.
Building An Engineering Capability
21. 21
► 5 APIs
► Patient IOS App
► Pharmacist Progressive WebApp
► Infrastructure Deployment
► Released to the Italian market
What Was Achieved in 12 Weeks
22. One Programming Language
22
1. Only language understood by a Web Browser
2. Tech companies investing heavily in JavaScript
3. Could be used for X-Platform Mobile Applications
4. Automate manual processes across your organization
5. Massive online community
6. Most commonly used language over the last 10 years
7. Powerful and Fast
23. Atlas Search is an embedded full-text search
in MongoDB Atlas that gives you a seamless,
scalable experience for building relevance-based app
features.
Atlas Search eliminates the need to run a separate
search system alongside your database.
Developers deliver search features 50% faster
MongoDB Atlas
Make Smart Technology Choices
24. MongoDB Atlas
Out Of The Box Security
Role based
access control
Data
encryption
Limit
connections
Audit logs
Predefined roles. Roles can be
customised to meet the needs
of a team
Encryption makes your data
unreadable by those that do
not have the key to decrypt
it.
Audit trails show who made
changes to the configuration of
the database and what those
changes were.
By limiting remote
connections to the database,
you reduce the risk of
intruders accessing your data
25. 25
► Business Demand (The What) should be owned by product teams in alignment with the
Enterprise Architecture Framework
► Engineering ‘disciplines’ have been grouped into ‘Chapters’.
► Each chapter has a lead who will co-ordinate the definition of patterns, principles and
standards for each technical competency.
► The Technical ‘How’ we deliver should be driven from the Chapter Leads.
► All engineers should be aligned to a chapter and take direction from the chapter lead.
Engineering Principles
27. 27
Benefits of the Chapter Model
⎻ What is a Chapter
► A chapter is a group of colleagues in the same functional
discipline across teams
► Defines ‘how’ to deliver within the frame of that discipline
⎻ Why?
► Expertise development within the domain
► Lean resource planning
► Cross functional learning and continuous improvement
► World-class engineering performance management
► Connections with broader engineering disciplines eg
platform, architecture, cloud strategy
► Talent attraction and retention, and longer term career paths
29. 29
Modular Digital Services
Plug & Play
Developing internal SaaS
capabilities
Extendible APIs for use across
the organization
Achieved standardisation
Eliminates duplication
Allow modifications through
InnerSource
30. 30
► Concrete procedure &
protocols
► Slow paced & Silos
► Cyber threats
► innovation
In Conclusion
Align and evolve through chapter model
Fixed through cross functional
collaboration and reusability of Modular
Digital Services
Fixed with automation, integration and
monitoring
Fixed with smart technology choices