Solution summary: Solutions for expansion plan: For expansion the advisory has suggested 5 phase expansion plan where early 6 months, advisory suggests DND to look after their problematic services and issues and solve those by the techniques given below to position themselves as a leader in existing market. After that there are various expansion plans mentioned which need to be followed strictly in the sequence, if organization feels that phase 3 should be started earlier then it can be done. The advice is given on the basis of the advisor’s background research and understanding. 1. Monetary and non-monetary incentives to delivery partners. 2. Live tracking 3. Adding more SKUs 4. Adding one more delivery option in evening 7-10 pm. 5. CDC (customer delivery code) for delivery. 6. Rating program for delivery partners. 7. 5 phase expansion plans for over 10-12 years. Solution for organizational culture: Advisory has suggested the organization to establish such organization culture which will do employer branding itself and need not to invest for it separately. The organization culture should be such that it promotes innovation, responsibility, joy, fun, caring, belongingness, goal oriented, customer centric, quick response and better and fast communication. 1. Training and development for better operational efficiency and excellency. 2. Quick response and communication among employees and customers too. 3. Decision making power to employees. 4. Flatter/horizontal organizational structure. 5. Monthly training sessions on work efficiency and work ethics. 6. ERP software for quick and transparent communication between employees. 7. Customer at the centre of the organizational goals and operations. 8. Health and yoga classes for all employees.
Source: https://www.managementolympiad.org/nmo-2020-bcs/NMO-2187-chinmay-bhavke.html
How To Manage Restaurant Business PowerPoint Presentation SlidesSlideTeam
How To Manage A Restaurant Business PowerPoint Presentation Slides is custom-tailored for hotel and restaurant industry professionals. Our hospitality management PPT theme enables restaurateurs to consolidate business highlights, challenges, opportunities, and solutions. Demonstrate the present firm situation, weekly restaurant sales report, and competitive landscape analysis using our restaurant management PowerPoint template. Illustrate a sound restaurant management system like centralized data management through our food and beverage business PPT slides deck. The hospitality service PowerPoint presentation outlines the vital point of sale aspects such as selecting POS, POS interface, and POS up-gradation system. The extensive layout of this service industry PPT template offers a blueprint of a well managed and well-thought-out restaurant management. The stunning F&B industry PowerPoint theme helps you to compile data that is crucial to real-life implementation. From safety management to staff management, you can conveniently edit the restaurant business PPT templates to personalize information. So, hit the download button to get access to the comprehensive restaurant management PowerPoint presentation. https://bit.ly/2WjJS0r
How To Manage Restaurant Business PowerPoint Presentation SlidesSlideTeam
How To Manage A Restaurant Business PowerPoint Presentation Slides is custom-tailored for hotel and restaurant industry professionals. Our hospitality management PPT theme enables restaurateurs to consolidate business highlights, challenges, opportunities, and solutions. Demonstrate the present firm situation, weekly restaurant sales report, and competitive landscape analysis using our restaurant management PowerPoint template. Illustrate a sound restaurant management system like centralized data management through our food and beverage business PPT slides deck. The hospitality service PowerPoint presentation outlines the vital point of sale aspects such as selecting POS, POS interface, and POS up-gradation system. The extensive layout of this service industry PPT template offers a blueprint of a well managed and well-thought-out restaurant management. The stunning F&B industry PowerPoint theme helps you to compile data that is crucial to real-life implementation. From safety management to staff management, you can conveniently edit the restaurant business PPT templates to personalize information. So, hit the download button to get access to the comprehensive restaurant management PowerPoint presentation. https://bit.ly/2WjJS0r
Free marketing plan sample of a restaurant (becoming a mini-chain), by www.ma...www.marketingPlanMODE.com
Free marketing plan sample by marketing plan now: www.marketingplannow.com.
A plan demonstrating a second point of sale of an experienced restaurant. From one restaurant to a mini-chain in the same city.
We are going to open our first farm in Pakistan so, first and foremost thing is that we will have to have good marketing because good marketing attracts good market
Free marketing plan sample of a restaurant (becoming a mini-chain), by www.ma...www.marketingPlanMODE.com
Free marketing plan sample by marketing plan now: www.marketingplannow.com.
A plan demonstrating a second point of sale of an experienced restaurant. From one restaurant to a mini-chain in the same city.
We are going to open our first farm in Pakistan so, first and foremost thing is that we will have to have good marketing because good marketing attracts good market
This slide was my presentation on the last Kenya Institute of Supply Management (KISM) in Uganda, 2016. For more information on LEAN and how it can be implemented in Manufacturing, Private or Public office, kindly contact me at info@giro.co.ke or +254733570351
Similar to Expansion plan for DND and advisory note for organizational structure (20)
Information technology lays out its strategies for using technology and infrastructure to help the company reach its goals. Plans are consistent with available means. There are also a number of novel ideas presented that might be included into the strategy to further improve the outcome. The PMCASPL IT department will aid the company's growth by offering a wide range of IT services such as evaluating data from various units and drawing conclusions on how to proceed with business. IT-employee policy, AI/ML integration, blockchain in AQMS, website/app development (Android/iOS), social media account management (technical side), ERP/ERP enterprise resource planning, cyber security, server system, IT communication, networking setup and management, hardware support, software support, cloud service, and backup system are all within the purview of the IT department. As a result, the IT department will offer technical assistance and creative ideas that add value to the company, allowing it to better carry out its commercial operations.
CASE UNDERSTANDING: Manoj Singh and Parth Mittal are college friends. Both of them completed their B.Tech from Bengaluru (Karnataka).While doing job., Manoj who was closely associated with the R&D of his Air Quality company, had developed a concept of a hybrid product. After some time,Manoj and Parth resigned from their respective jobs and formed a Private Limited Company in Bengaluru, named, PM Clean Air Solutions Private Limited (PMCASPL). Both friends were Directors in the company with 50% equity stake with each of them. The final product developed, consisted of 3 separate units of which two were physical units and one was software, which were all synced as one single device. The units are as: Air Sense, Air Quality Management System (AQMS), Air Loop.
BCS SOLUTION SUMMARY: Problem faced by Company- As company’s final product is contain 2 main parts as physical unit and one part as software unit. So, for maintaining the quality of product and inventing new terms in device for fast and pure performance in future. We required skill employee and to expand business in other cities we required best sales executive for business marketing.
CASE UNDERSTANDING: PM Clean Air Solutions Private Limited (PMCASPL) is founded by directors Mr. Manoj Singh and Mr. Parth Mittal. Manoj devised a concept for a hybrid device that can monitor, manage, and suggest combinations to improve the air quality as Manoj was closely involved with the research and development of the air quality company in which he was employed earlier. Parth has been employed by the shipping firm in Kolkata. They both quit their respective occupation in public and decided to start PMCASPL with 50% equity investment by both of them respectively. After considerable work, research and investment utilization, they created the final product prototype containing 3 units. As their idea and prototype was well detailed, t They received investments totalling 10 Crore (INR) from a venture capitalist (SAIF Capital) and another 10 Crore (INR) from angel investors on a show with 5% equity. Being the consulting firm hired by the PMCASPL, we are tasked with providing them with advice on their project with creative and insightful contributions for the financial year 2022–2023 where the allocated budget is 10 Crore (INR). We have been tasked with providing the company with advice on how to set up new production and maintain distribution, define price/financial strategy, develop a marketing plan, and strategy for operations, human resources, and information technology.
BCS SOLUTION SUMMARY: The solution aims to analyze the market for the PMCASPL Air purifier system and come up with an extensive marketing strategy/plan for the company. The solution highlights the analysis of the product, go to market strategy, proper segmentation, targeting and positioning of the product, development of marketing mix strategy, brand establishment and future projection of the company in the minds of the customers and how the sales can be enhances using these strategies.
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The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
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The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
5. PHASE 1: CONCENTRATION STRATEGY
Focus on existing market and existing
product
Improve service quality
Penetrating existing market
Increase market share
Achieve operational excellency
Strengthen position in market
Strategies to do so
Customer delivery code
Incentives and rewards to employees
Live delivery tracking
Rating to delivery personal
5
6. PHASE 2: PRODUCT EXPANSION
Expanding the product portfolio
Adding products to catalogues like
Eggs
Breads
Groceries
Bakery items
Cereals, etc
Delivery timing:
5am-10pm for non-subscribed products
5am-8am and 7pm-10pm for subscribed
products
Minimum basket size: 300 INR
6
7. PHASE 3: MARKET EXPANSION
Targeting new segment in same
market
Targeting B2B market
Targeting
Restaurants
Mess
Canteens
Hotels, etc
Bulk orders
Sourcing directly from manufacturers
7
8. PHASE 4: GEOGRAPHIC EXPANSION
Expanding full-fledge business in new
geographic areas
Expanding in two tier 1, one tier 2
and tier 3 cities each every year
Tier 1 cities: Mumbai, Kolkata, Pune
Tier 2 cities: Lucknow, Goa, Jodhpur
Tier 3 cities: Surat, Kochi, Nagpur
Advantages of tier 2&3 cities:
Low competition
Untapped market
Can be market pioneer
8
9. 9
No. of delivery
person/ per city
Salary Target/ day
Total minimum
deliveries
Total salary Cost/delivery
Tier 1 80 8000/- 25 delivery 2000 6,40,000 10.66
Tier 2 40 10,000/- 38 deliveries 1520 4,00,000 8.77
Tier 3 20 11,000/- 50 deliveries 1000 2,20,000 7.33
SALARY STRUCTURE FOR DIFFERENTTIERS
Increase in salary Increase in target
% change from tier 1 to tier 2 25% 50%
% change from tier 2 to tier 3 10% 33.33%
10. PHASE 5: BACKWARD INTEGRATION
10
Vertical integration through
backward integration
Manufacturing dairy products
Creating in-house brand
Plan to integrate backward
Takeover local dairy manufacturers
Contract manufacturing and packaging
of DND’s behalf
11. 11
Culture is defined as the sets of value, norms, behaviour, customs,
knowledge, beliefs, etc that prevails in and around your surrounding
environment
The culture of an organization depends of how the organization first
treats the employees and what they expect them to behave in
organization
Suggestion for organizational culture
joyful, helpful, creative, open, casual, yet responsible work culture
Speed in operations and decision making
ORGANIZATIONAL CULTURE
12. 12
Quarterly training and development
Work ethics, new trends, gender equality, work-life balance, stress management
Developing problem solving and analytical skills
Solve problems before getting bigger
Weekly yoga sessions
Stress buster, feeling of belongingness, bonding, etc.
Decision making powers to employees
Make employee more responsible and task oriented
ERP software
Transparent and quick communication, sharing of information
Flat/Horizontal org. structure
Fast decisions and ease of information transfer
WAYSTO DEVELOP GOOD ORGANIZATION CULTURE
13. 13
Customer centric approach
Customer at the center of every decision
Importance to employee’s family
Family insurance, outings with families, families in annual function
Essential accessories to delivery personnel
Bluetooth device to answer phone while riding, box instead of bags to reduce load from
delivery boys back
Relaxing/Playing zone
Strict policies for performance
To balance out so much of freedom
Leadership by example
14. 14
• “Palkhe jhapkao, order pao” (featuring speed of delivery)
• “ZatPat Fat Fat” (featuring speed)
• “It does exactly what it reads” (explaining the business)
• “Itna fress ki mann kare order karte jaye” (featuring USP and persuade to take
action)
• “Order karte jao” (action oriented, asks customers to order)
• “One stop for all your daily needs” (features the range and variety of products
offered)
• “Celebrate each order” (features the overall customer experience and
delight)
• “Delivers at the speed of light” (featuring the speed of delivery)
TAGLINES FOR DND
15. LOGO FOR DND
Logo describes the frame of reference that is e-
commerce industry with a cart in the centre and the
legs and handle forming letter ‘n’ and conveying the
name of the company DND. Colour blue shows trust
and colour orange shows excitement, enthusiasm,
and warmth.
16. SOCIAL MEDIA ADS
16
EAT DRINK DND
REPEAT
Quarantined? Don’t worry, your heroes on the way………
Safe and Hygienic Delivery Zatpat Fat Fat