1. CHARL HENRY
LAING
1993 - 2016
8 Harrow Crescent, Salisbury North, SA, 5108, Mobile: 0400343778
Email: charlxheilie@yahoo.com.au

2. CAREER OBJECTIVE
Seeking an opportunity to establish a career change by investing my
experience and knowledge into a passion, making a difference while
seeking avenues to become more professional and succesfull
PERSONAL ATTRIBUTES
 Accept challenges and tenacious to overcoming obstacles
 Punctual and reliable
 Attention to detail
 Great work ethic and enjoys working to guidelines
 Neat and tidy.
 Non Smoker.
KEY SKILLS AND ABILITES
 Strong Customer Service and Sales experience
 Ability to function well individually and in a team.
 Ability to maintain a strong focus on work goals to get proven
results.
 Ability to provide leadership to encourage team to perform
more effectively
 Excellent time management and organizational skills
 Ability to think logically to evaluate situations to find innovative
ways to problem solve
 Adhere to procedures and policies required by the job
description.
 Strong OHS awareness to follow safety guidelines
 Ability to make decisions based on facts
 Computer literate: Afgri and VKB Systems; Windows XP;
Windows Vista; Microsoft Office, Pronto Logistics.
 Bilingual: Afrikaans and English
EDUCATION & TRAINING
2012 Certificate III in Road Transport TLI30207
Strategix Training Group
2006 Diploma of Business (Frontline Management) BSB51004
Skills Training Australia
1996 Certificate of Accomplishment
Dulux (Pty) Limited (South Africa)
Dulux – Intermediate Paint Technology
1998 Certificate in Marketing Management
The University of the Orange Free State
The Centre For Business Development (South Africa)
1995 – 1999
Eastern Free State Corporate Training
Merit Certificates in:
 Customer Service, Effective Selling,
 Interaction, How to handle rejection
 SPIN Selling Techniques and
 Essential Requirements for Supervisors (SouthAfrica)
EMPLOYMENT HISTORY
2015 – 2016 (Current) Administrator Debriefing
Harris Refrigerated Logistics
Adelaide SA
 Reporting to key customers.
 Processing, editing and chasing return paperwork ready for
scanning and acounting.
 Editing pick up paperwork for traveling interstate.
 Data entry.
 Updating and creating driver manifests
 Updating and editing driver time sheets.
 Delivery malfunction reports to customer service.
 Relief Fleet Controller
2013 – 2014 Transport & Logistics Admin
Harris Refrigerated Transport
Adelaide SA
 Managing all admin on nightshift.
 Oversea loading and unloading admin procedures of incoming
and outgoing freight.
 Liaese with nightshift managers and warehouse supervisors
and personel.
 Sceduling, chasing and preparing delivery paperwork for local
distribution.

3.  Internal and external customer service.
 Pallet control.
 Managing and sceduling deliveries into Woolworths and Coles.
 Debriefing and preparing paperwork for acounting department.
2009 – 2010 Production Manager
Marrone Produce Trust
Adelaide SA
 Consult with the directors of Marrone and Divine Produce to
ensure adequate stocks available.
 Establish work program, Quality assurance and relevant OHS
policies for the packing shed.
 Oversee packing shed staff.
 Ensure adequate maintenance is carried out on packing lines
and infrastructure.
 Receiving and packing of produce
 Handle Orders for Dispatch
 Deliveries by rigid truck to Adelaide Produce Market
2006 – 2008 Dispatch Supervisor/ Clerk Vickery Bros.
Coleraine Vic
 Consult with logistics manager and sales manager to ensure
adequate stocks available to meet customer need.
 Establish work program for depot that achieves required
quantity and quality production.
 Ensure relevant OHS policies and regulations are adhered
 Oversees the work of Depot staff
 Maintain accurate records of stock and undertake monthly and
end of year stock takes
 Provide advice on products and safe product use to
customers.
 Ensure adequate maintenance is carried out of depot
equipment and infrastructure.
 Undertake the safe daily operation of all depot and company
equipment as directed.
2004 – 2005 Senior Marketer (Farm Feeds Dpt)
Free State Co-op – VKB
Warden South Africa
 Customer Service
 Orders; Stock Receiving; Stock Control Admin
 Personnel Management
2004 Acting Branch Manager
Afgri Ltd.
Paul Roux South Africa
 Business Management
 Customer Service
 Stock Control; Store Admin; Budgets;
 Goal Management; Loss Control; Marketing
 Personnel Management
1995 – 2002 Department Head
Afgri Pty Ltd
Bethlehem South Africa
 Orders; Stock Receiving; Stock Control Admin
 Customer Service; Marketing
 Store Management and Admin; Personnel Management; Loss
Control
 Goal Management; Budget; Financial Statements.
1993 – 1995 Representative
Kirby Generations Systems
Bloemfontein South Africa
 Dealer Councilor
 Dealer Power Specialist
 Selling the Kirby Homecare System
 Marketing; Motivating; Co-coordinating
 Training new dealers
 Marketing Admin
REFEREES
 John Roesh
Friend - Correctional services SA
0882622421 / 0411623994
 Sergio Spinozzi
Trainer - Harris Refrigerated Transport
0421369565 / 0428196355
 Paul Tothill – Pastor Gateway Church
 0419 038 121 / (08) 8250 4459