Evelyn L Smith has over 20 years of experience in customer service, clerical work, and healthcare administration. She currently works as an EIS Coordinator and Data Control Clerk for the Mississippi Department of Health, where her responsibilities include developing care plans for newly diagnosed HIV patients, maintaining medical records and verifying insurance coverage. Previously she held roles in retail management, benefits administration, medical records, and monitoring technician. She has strong skills in Microsoft Office, data entry, multi-tasking, and providing excellent customer service.

1. Evelyn L Smith
4555 Holly Drive
Apt A-6
Jackson, MS 39206
Cell: 601-826-8461
email:mslorraine777@yahoo.com
Professional Profile
Microsoft Word, Microsoft Excel; Customer Service; Fax machine; Copy machine; Filing;
Organized; Data Entry; Multi-tasking; Dedicated; Conscientious; Confidentiality; Detail-Oriented;
Self-Starter; Communicator; Problem Solver, Team Player.
Professional Experience
T J Maxx
April 2013- April 2014
Sales Associate
Assist customer, store recovery, stock.
State of Mississippi Dept of Health
Nov 2012-present
EIS Coordinator/Data Control Clerk II /Health Information Clerk
Responsibilities:
EIS COORDINATOR:
Develops, implement and administers the Early Intervention Program process for newly
diagnosed HIV patients. Transition patient into care by providing case management and other
services that are needed to provide and assure patients care Verify that proper lab work has been
drawn and processed to determine specific care that is needed for the patient. Maintain Doctors
Schedules and make appointments with healthcare providers for first initial EIS visit. Assist
Nursing staff and other service providers that are providing direct service to patient. Upon
completion of EIS visit, refer patient to other healthcare providers to continue care. Prepares and
maintains monthly reports of patient visits, and compliance with follow up with visits as needed.
DATA CONTROL CLERK II/ HEALTH INFORMATION CLERK II
Patient registration data entry, obtain current patient information and prepare charts for patient
visits and verify insurance coverage. Establishes and maintains filing system for classifying,
retrieving correspondence, records, reports and other documents. Examines, checks, and verifies
records, reports, or lists of records for accuracy and completeness. Examines files for accuracy
and completeness in ICD9 and ICD10 coding changes to input data. Makes keypunch
corrections, inputs data to maintain accurate records, calculations, and/or statistics. Retrieves
and verifies data for output. General office duties, fax, copy, refers incoming telephone calls and
visitors to the appropriate department.
T C Uniforms Jackson, MS
Oct 2011-Oct 2012
Sales Associate
Responsibilities:
Customer service, cashier, order merchandise, unpacking freight.

2. Vidalia Apparel, Vidalia, LA
July 2004-April 2010
HR Clerk/Benefits Clerk/CSR
Responsibilities:
Clerical, filing, typing, data entry, copy, fax. Orient of new hires. Processed and data entry of
employment application. Background and reference checks on potential new hires
Enrollment of employee benefits Blue Cross/Blue Shield, 401K, life insurance.
Entered and processed employee tax information. Answer multi-phone line, switchboard, and
transfer calls to designated area.
JC Penny, Natchez, MS
Feb 2000-June 2004
Dept. Manager/Sales Associate
Responsibilities:
Managed lingerie, Handbags, Accessories, Misses Casual .Maintained merchandise, seasonal
planners, and restocking of merchandise. Supervise part-time associates, authorized refunds,
returns and exchanges. Distribute cash as need to employees. Secure money at closing.
K Mart, Natchez, MS
Apr 1999-Feb 2002
Dept. Manager Children and Electronics
Responsibilities:
Managed and maintain department, stock merchandise, order merchandise, customer service,
and shipping and receive merchandise, authorized refunds and returns, secured cash at closing.
Natchez Regional Medical Center, Natchez, MS
April 1992-Feb-1998
Monitor Technician/Unit Secretary/Medical Records Clerk
Responsibilities:
Monitor Cardiac Patient in Telemetry Unit. Inform nursing staff of any abnormalities or change in
patient condition. Data Entry of patient information, Physician orders, labs and procedures,
assigned available beds and discharged patients. Prepared and maintain patient charts,
answered patient call lights, switchboard, and multi-line phone
MEDICAL RECORDS CLERK
Filed and maintain patients charts also retrieved patients charts upon Physician or Units request.
Education
Cathedral High School, Natchez, MS
May 1984
Copiah-Lincoln Community College, Natchez, MS
CERTIFICATIONS
Administrative Services Certification Program
References
References are available upon request.