1. CHERYL SAWKA
1302 S Wisconsin Ave. 1st
Floor
Berwyn, IL 60402
708-477-7310
cherylsawka@yahoo.com
PCC Wellness Health Center Chicago, IL
Patient Care Representative 2016
 Register patients
 Schedule and cancel appointments
 Update Patient Portal
 Verify insurance and next day appointments
 Answer calls from patients
Birk Staffing Services Park Ridge, IL
Receptionist (Assignment: La-Co Industries) 2015
 Answered switchboard
 Printed out emails and give to customer services reps.
 Opened the office and locked up office in front.
 Greeted customers, vendor and guests.
 Worked with mail machine to send out mail.
Kelly Staffing Services Oak Brook Terrace, IL
Receptionist, Clerk, & Patient Coordinator 2014-2014
 Answered switchboard.
 Sorted and distributed mail.
 Set up for luncheons and meetings.
 Answered questions via email.
 Worked at Presence Health, Schole and Wilbert Funeral Service.
America’s Best Contacts and Eyeglasses Hodgkins, IL
Receptionist 2012-2013
 Answered switchboard.
 Checked in and out patients.
 Scheduled appointments.
 Verified insurance and next day appointments.
 Made charts out for new patients.
 Dispensed glasses and contacts to patients.
 Received and distributed mail, Fed Ex and UPS.
MacNeal Family Medicine Berwyn, IL
Patient Service Representative 2011-2012

2.  Answered switchboard.
 Checked in and out patients.
 Verified insurance and next day appointments.
 Took messages for the doctors.
 Collected co-pays.
 Scheduled appointments.
Garfield & Damen Clinic Chicago, IL
Medical Administrative Assistant Externship 2011
 Answered a multi-line phone system and directed calls to the appropriate party
 Performed billing, scheduled appointments and maintained the medical records filing system
 Answered patient questions in a friendly and courteous manner while ensuring excellent customer
service at all times
Pellettieri & Associates, LTD Lombard, IL
Receptionist/Data Entry Clerk 2001-2005
 Answered incoming calls, greeted callers, provided information, transferred calls, and took messages
in office
 Used interoffice and paging communication equipment to route emergency and general calls
 Perform clerical duties (typing, proofreading, accepting orders, scheduling appointments, and sorting
mail)
 Scanned paper documents into computer
Education
Everest College Chicago, IL
Medical Administrative Assistant Diploma 2010-2011
 Honors/G.P.A.-3.57
 OSHA & HIPAA Trained
 CPR Certified
 MS Word
 MS Excel
 Medical Billing/Coding
 EMR
 Types 40 wmp
 10 Key: 8000 kph
 Medical Terminology