Patricia Jenkins has over 30 years of experience in healthcare billing and collections. She has held positions at Options Care Infusion Services, Iasis Healthcare, and Banner Baywood Medical Center handling Medicaid, Medicare, commercial insurance billing, and accounts receivable. Her skills include electronic and paper claim submission, working with various billing software, collecting outstanding payments, and training new staff.

1. Patricia Anne Jenkins
1710 S Gilbert road #1085
Mesa AZ 85204
480-773-1247
WorkHistory
Presently
December 22, 2014 – 03/10/2016 (Formally Walgreens) Options care Infusion services. Reason
for leaving. laid off. Moved the billing office out of state.
Ash ave Mill road. 480-214-7083
Collector. Working with California Medi-cal. Collecting and refunding on drugs and supplies.
Working with 1500’s, 30-1, 30-4. Working with Zirmed remits, Medi-cal on line claimstatus.
Emphysis is the software they use. Working independently collection for Medi-cal, working
closely with provider reps rectifying old problem accounts. I am responsible to collect on
outstanding account balances. Daily work load includes updating A/R Spreadsheets with
account status and collection activity, reporting to supervisors. I am Nancy Drew. Extreme hard
worker.
October 14 2013-December 21, 2014 Iasis healthcare 1800 E Van Buren Street Phoenix AZ
85206
Billing Medicaid, Commercial Insurances. Billing UB04’s electronically also paper claims.
Working on a program called Stars, Alpha Collector, E premis, HPF. Working as a team player.
Training new staff. Working with epremis to ensure claims are processing normally. Problem
solving with insurance company’s. Using current billing practices including IDC10. Working with
different personalities/ being able to work as a team and get the job done.
Feb 1985-July 28 2013
Banner Baywood medical center 6644 E Baywood Ave mesa AZ 85206
Working in admitting, unit secretary, Bed scheduling, monitor tech.
Did various jobs such as watched 24 monitors and graphed the rhythms. Worked in billing for
10 years Billing Medicare electronic, Appealed Medicare. Collected Medicare. Worked the

2. remits and variance the remit also posted the remits. Processed ub04’s and 1500’s Customer
service answering phones, answering billing and financial questions. Worked electronic billing
on the DDE and Medicare assorted software. Billed commercial, Ahcccs, Workmans comp, Blue
cross Blue shield. Bed scheduling assigning beds for patients, placing patients on the correct
floor in a timely manner, sing throughput, Supporting and welcoming change. Working with
insurances with pre authorizations. Working with software called First net, MS-4. Training new
staff on allscripts a patient bed scheduling software. Multitasking in a very highly stressed
environment.
Education
High school graduate
Emt training
Monitor tech