1. Creating a Meetings Management
Voice in Corporate Strategy
An ACTE/etouches webinar
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2. Be Smart. Be Hip. Be Seen.

3. ◦ Craig Anderson
Manager, Business Travel, N. America
ABB Inc.
Raleigh-Durham, NC
◦ Karen Lynch
Global Lead - Meetings & Events
Johnson Controls Inc.
Cedarburg, WI
◦ Debi Scholar
President
The Scholar Consulting Group
Westfield, NJ
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4. ABB: FAST FACTS
• Power and automation technologies
• $31.5 billion annual revenue
• 124,000 employees
• 45+ Staff involved with meetings
• Meetings in 5 countries (NA ops)
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5. Meetings management overview:
Laying the groundwork
Craig Anderson
ABB
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6. JOHNSON CONTROLS: FAST FACTS
• Technology for vehicle interiors; automotive batteries;
HVAC and control systems to optimize energy and operational
efficiencies of buildings
• $38 billion annual revenue
• 142,000 employees
• 15 core staff in meetings operations worldwide
• Meetings in 20+ countries
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7. Meetings management overview:
Laying the groundwork
Karen Lynch
Johnson Controls
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8. DEBI SCHOLAR CLIENT PROJECT: FAST FACTS
• Pharmaceutical company
• $4.5 billion annual revenue
• 6,000 employees
• 12 internal staff, more outsourced involved with meetings
• Meetings in 5 countries
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9. Meetings management overview:
Laying the groundwork
Debi Scholar
Pharmaceutical Company Project
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10. Key Objectives
• Structure?
• Centralization?
• Reporting?
• Technology?
• Cost?
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11. Key Challenges
• Economy?
• Efficiencies?
• Procedures?
• Resources?
• Need for change?
• Other?
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12. Bringing in Top Management
• Who do you get involved?
• How and when?
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13. Speaking Their Language
• What they want to hear
• What they don’t want to hear
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14. Role of Technology
• What functionality?
• Does it help build your case?
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15. Unexpected Turns?
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16. Top Down or Bottom Up
• Bring management in early or seek adoption first?
• A mandate needed?
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17. What Would You Change?
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18. Next Steps
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19. Be Smart. Be Hip. Be Seen.

20. Thank You
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www.etouches.com
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