Nordic Intranet Summit 25-26 maj 2015 Ericsson / Helene Ekström - Hur Ericssons intranät stödjer företaget i transformation. Helene Ekström, Global Intranet Manager på Ericsson, delar med sig av hur intranätet förenklar medarbetarnas dagliga arbete, driver varumärkesstrategin samt hur Ericsson styr de digitala kanalerna. Dessutom kommer Helene berätta om hur de samlat information och instruktioner som stödjer dem i sitt dagliga arbete i något som kallas Employee Service.

1. Intranet
internal.ericsson.com
Helene Ekström
Internal Manager (Web Management)
Group Function Marketing & Communications

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Ericsson at a glance
MOBILE INFRASTRUCTURE
OPERATIONS & BUSINESS SUPPORT
SOLUTIONS
SERVICES
TV & MEDIA DELIVERY
35,000
25,000
64,000
2.5 billion
1 billion
180
50%
118,055
Subscribers
managed by us
Subscribers
supported by us
Services
professionals
LTE smartphone traffic
handled by our networks
Employees
Countries with
customers
R&D
Employees
Patents
In R&D32B SEK

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40%of the world’s mobile traffic
uses Ericsson networks

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Transformation
Establish leadership
in targeted areas
2 Expand business
in new areas
3
Radio, Core
& Transmission Telecom
Services
Future/
Emerging
Present/
Large
IP
Networks
TV &
Media
OSS&BSS
Industry &
Society
Cloud
Excel in core business1

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Our intranet is for
all employees
187 ~80%44% languages are
spoken by our
employees
of our employees
have access to our
intranet*
of our employees
are under the
age of 35
118 055 employees
Present in 140 countries
Customers in 180 countries
* Approximate number, some groups have limited
access, some FSO have no access
Organization
- 11 Regions
- 4 Business Units
- 8 Group Functions

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Ericssons intranet
består av flera delar
Samverkan och
delande av kunskap
Sök
Information med Ericsson som
avsändare, styrt innehåll
Mobil-app

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Transparans
och öppenhet
Att kunna
kommentera,
rekommender
och snart gilla
nyhetsartiklar
och events
En “look and
feel”
Användar-
orienterat

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Ericsson Play –
alla anställda
kan spela in,
lägga upp och
dela video
Språket och
tonen i
nyhetsartiklar
och i innehållet
publiserat i
Employee Service
Rankning av
svar i
Employee
Service; + eller -

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Governance
framework
Hur vi styr
Internal

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Web Manager
Content Owner
Internal
Stakeholder
Intranet Owner
Internal Owner
Web Editor
Internal Team
Internal
Manager
IT, AD and
AO
Internal
Workgroup

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Q&A