This document provides best practices for deploying ThousandEyes Enterprise Agents within an organization's network. It discusses the different deployment models for the agents including virtual appliances, containers, and physical installers. It recommends deploying agents in data centers, branch offices, and remote locations to monitor WAN links, SaaS applications, and voice/web services. Guidelines are provided around choosing appropriate tests based on agent resources and setting up agents behind NAT or proxies. A demo is also offered to illustrate installing and running tests with the Enterprise Agents.

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Enterprise Agents:
Deployment Best Practices
Archana Kesavan
Product Marketing Manager

2. 1
About ThousandEyes
ThousandEyes delivers visibility into every network your organization relies on.
Founded by network
experts; strong
investor backing
Relied on for
critical operations by
leading enterprises
Recognized as
an innovative
new approach
27 Fortune 500
5 top 5 SaaS Companies
4 top 6 US Banks

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• Software agents actively
monitoring the network
• Monitor your SaaS, VoIP
or internally hosted
services through
instrumented Tests
• Deployed within your
enterprise network
Enterprise Agent

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Enterprise Network
DMZ
Proxy
CRMWeb
Branch Office
Branch Office
Home Office
Data Center
MPLS
MPLS
S2S VPN
VPN
Internet
Internet
Remote Office
Internet
Internet

5. 4
Choosing the Right Deployment Model
WHAT: Virtual appliance
WHEN: If you have hardware and
software infrastructure to deploy
WHERE: Data centers, some
Branch Offices
WHAT: Containers on Cisco IOS-
XE ISR 4000 Series and ASR 1000
Series
WHEN: Re-use existing hardware
WHERE: Branch Office, Remote
location, WAN aggregation headend
WHAT: Physical installer for Intel
NUC
WHEN: Unable to install new
hardware
WHERE: Remote locations
WHAT: Docker Containers
WHEN: Manage and maintain a
large number of Enterprise Agents
WHERE: Data center, Branch
offices

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Enterprise Agents: Where to Deploy?
DMZ
Proxy
CRMWeb
Branch Office
Branch Office
Home Office
Data Center
MPLS
MPLS
S2S VPN
VPN
Internet Internet
Internet
1 WAN Monitoring 2 SaaS and ISP
Monitoring
3 Voice/Web
Monitoring
1
22
3
3

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Deployment Guidelines
• Some tests are more intensive than others
• Page Load & Transaction tests
• Bandwidth and Throughput tests
• Agent-to-Agent tests are two tests in the backend
• Enterprise Agents can be clustered
• Recommended Agent load; < 75%
• NAT Traversal and Proxy

8. 7
Demo
• Installing Enterprise Agents
• Instant test with Enterprise Agent from Virtual Box
• Reverse Path Agent to Agent Tests
• Voice Quality metrics