NATA 2024 SYLLABUS, full syllabus explained in detail
13 April 2015 DC-Salesservice power.pptx
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DATACENTER “TRACK TO EXCELLENCE”
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Why Catalyst & Offerings
Datacenter - Services
Data Center - Approach
Catalyst Datacenter features
Real Estate Infrastructure
Pictorial Representation
Agenda
3. Confidential. Copyright 2014 Catalyst and/ or its affiliates. All rights reserved.
Why Catalyst?
Catalyst is your Technology Partner for “Life”
• Global yet Local
• Focus on Africa
• English, French and Arabic Resources
• PMO, Quality & Success
• Tier 3++ ISO 9001 Certified
• Oracle ECEMEA Cloud Advisory Board
member
• Certified Personnel
Catalyst, headquartered in Silicon Valley in San Jose, CA is a Technology Consulting Company
providing end-to-end services in: Business Applications, Middleware, Database, Data Center,
Cloud & Internet of Things with a local presence in 13 countries and fully owned subsidiaries in 9
countries in EMEA and India.
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Datacenter Services
Category Type of services Details of Service
Hosting
• Physical with dedicated or Shared
Firewall and Networking equipment
For general purposes or specific needs, Low to
moderate traffic Applications or websites, High end
or powerful computing
E.g.: Database servers or ERP solutions, Gaming or
Streaming sites, Banking or Insurance.
Colocation
• Rack Space Equipped with N + N UPS and generator backup,
High density cooling system with most advance Hot
Aisle Containment unit. Internet connectivity with
India’s Top Telco's. 24x7x365 NOC
Managed
Hosting
• Physical or Virtual Private Servers End to end solution no need to worry about hardware
hardware procurement, OS installation or application
management.
Cloud
Hosting
• IaaS – Infrastructure as a service
• FWaaS – Firewall as a Service
• LBaaS – Load Balancer as a Service
• VPNaaS – Virtual Private Network as
a Service
Cloud Infrastructure is build upon robust severs,
provide instance access to VM’s, root access, scale as
per your demand
Managed
Services
• OS Management
• Database Management
• Oracle EBS Management
• Network Management
Installation and maintenance, patching and upgrades,
24x7x365 L1 support,
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• IT Infrastructure -
Servers and Network,
Security Architecture.
• Risk Assessment and
Treatment.
• Data center
• Process and Policies
• ISO 27001 Support
OFFERINGS
AUDIT
• Datacenter – Design,
Build and
Implementation.
• IT Infrastructure –
Design, Redesign,
Implementation,
Management and
Maintenance.
• Project Management
CONSULTANCY
• IaaS – Infrastructure as a
service
• FWaaS – Firewall as a
Service
• LBaaS – Load Balancer as a
Service
• VPNaaS – Virtual Private
Network as a Service
CLOUD
• IT Networking – Basic,
Advance and
Protocols
• Systems - Linux, Mail
Servers, Windows Servers,
Private Cloud,
Virtualization.
• Datacenter – Design and
Build.
• Management and
Maintenance
TRAININGS
Datacenter Offerings
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Objectives of Cloud Computing
• Elasticity: Ability to scale virtual machines resources up or down
• On-demand usage: Ability to add or delete computing power (CPU, memory), and
storage according to demand
• Pay-per-use: Pay only for what you use
• Multitenancy: Ability to have multiplecustomers access their servers in the data center
in an isolated manner
.
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3 Cloud Service Models
• Cloud Software as a Service (SaaS)
– The capability provided to the consumer is to use the provider’s applications running
on a cloud infrastructure and accessible from various client devices through a thin client
interface such as a Web browser (e.g., web-based email). The consumer does not manage or
control the underlying cloud infrastructure, network, servers, operating systems, storage, or
even individual application capabilities, with the possible exception of limited user-specific
application configuration settings.
• Cloud Platform as a Service (PaaS)
– The capability provided to the consumer is to deploy onto the cloud infrastructure
consumer-created applications using programming languages and tools supported by
provider (e.g., Java, Python, .Net). The consumer does not manage or control the underlying
cloud infrastructure, network, servers, operating systems, or storage, but the consumer has
control over the deployed applications and possibly application hosting environment
configurations.
• Cloud Infrastructure as a Service (IaaS)
– The capability provided to the consumer is to rent processing, storage, networks, and
other fundamental computing resources where the consumer is able to deploy and run
arbitrary software, which can include operating systems and applications. The consumer does
not manage or control the underlying cloud infrastructure but has control over operating
systems, storage, deployed applications, and possibly select networking components (e.g.,
firewalls, load balancers).
• To be considered “cloud” they must be deployed on top of cloud infrastructure that has the
characteristics
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Service Model Architectures
.
Cloud Infrastructure
IaaS
PaaS
SaaS
Infrastructure as a Service (IaaS)
Architectures
Platform as a Service (PaaS)
Architectures
Software as a Service
(SaaS)
Architectures
Cloud Infrastructure
SaaS
Cloud Infrastructure
PaaS
SaaS
Cloud Infrastructure
IaaS
PaaS
Cloud Infrastructure
PaaS
Cloud Infrastructure
IaaS
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Software as a Service:
• CIS - Enterprise Class Solution catering to CRM, sales, social, call centre,
knowledge management system.
• Oracle HR Cloud - Give your enterprise the power of Oracle’s rich HR, talent
management, and social solutions with the speed and convenience of the cloud.
• Oracle Enterprise Resource Planning Cloud Build a collaborative, efficient, and
intuitive back-office hub with rich financial and operational capabilities married
to the latest in social, mobile, and analytics technologies.
• Oracle Enterprise Performance Management Cloud Streamline planning and
budgeting with the simplicity of the cloud.
• Oracle Supply Chain Management Cloud Build a fast track to supply chain
innovation to drive smarter, faster decisions at any point during a product’s
lifecycle.
• Oracle Applications Cloud A modern business needs a modern cloud. Find out
how Oracle's personalized, connected and secure cloud can help you drive
innovation in the digital age.
• Oracle Analytics Cloud Oracle Analytics Cloud is the most comprehensive
analytics offering in the cloud, combining Business Intelligence, Big Data Analytics
and Embedded SaaS Analytics to enable the collection, storage, and analysis of all
the data assets of an organization. 10
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Managed Services
Monitoring:
Operating System Monitoring
Application Level Monitoring
Events Log / Critical Alerts
Monitoring
Security Assessment
System Performance
Monitoring
Disk Health Check
Hardware & Software
Inventory
Missing Patches Identification
Network Monitoring
Printing Device Monitoring
Management:
Automated Patch Management
based on Policies
Administrative Scripting
Antivirus Update Management
License Compliance Management
Remote System Updates
Deployment
Remediation of System &
Application issues
User Notifications via Message Push
Performance Tune-ups
The Support Plan offers a continuous monitoring and management solution which
helps cater to the following:
24x7 continuous monitoring of the health of your infrastructure’s desktop computers.
Performance improvement of IT infrastructure by identifying trouble spots, issues
within the systems under monitoring, that influence employee productivity
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WHAT IS A DATACENTER?
Approach: Catalyst Understanding of Datacenter
Catalyst View of Data Center
Intensive
Care
Unit
• A critically controlled
atmosphere for the servers.
• Maintaining accurate
standards for assuring the
health of its hosted
computer environment.
• Dust free zone
• Humidity Control
• Temperature Control
• Physical access protocol
Bank
• Information Security
• A reliable infrastructure for IT
operations
• A physically secure
environment which minimizes
the chances of a security breach
• Data security, System security,
Network security, Access
security: checkpoints
• Stringent policies &
procedures/ constant training
and periodic audits
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Datacenter Unified Infra Approach “Track to Excellence”
Standardize
• Maintain
• Integrate
• Migrate
Consolidate
• Security
• Availability
• Performance
Optimize
• Storage
• Analytics
• Quality
• Testing
Operational
Excellence
• Cloud
Management
• Private Cloud
• Oracle Cloud
(PaaS)
This approach allows for better understanding of environment by identifying the catalog of reusable components per stack.
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Datacenter Project Methodology
• Details of Capacity sizing of different components.
• Layout as per the capacity sizing for the approvals.
• Detailed BOQ with Layout DWG and Project Plan for the approvals.
• AT procedures document will be furnished as per agreed BOQ and Layout.
• SOW (Detailed Scope of Work with Inclusions & Exclusions).
• Project will start with kick off meeting by explaining all the above said document.
• Change Management / Issue log / weekly progress reporting would be available at
site.
• Quality check / control weekly report to be signed by client & Catalyst on mile stone
achievement basis.
• Handing over as per the Acceptance Testing document provided.
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Catalyst Datacenter’s Features
High Availability and Reliability of Catalyst Tier 3++ datacenter is backed by:
N+1 redundancy (Tier 3++ Architecture)
System, Network, Application, Storage Architecture
Concurrent maintainability
Highly Secured and protected environment
Highly Scalable, Modular & Adaptable architecture
Certified and Experienced Professionals
Standards, Processes and Procedures
24 X 7 X 365 Monitoring
Fire Standard as per the area norms (Benchmark : NFPA-75)
Support user organizations with other standards like SAS-70 etc.
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Standards
Procedures and Guidelines for Working Safely in an Active Data Center
Monitoring, Safety & Security Standard
Fire Standard as per the area norms (Benchmark : NFPA-75)
“Support user organization” with other standards like SAS-70 etc
TIA -942 Compliant
TIA-606 – AD1 (Labeling Standard) Compliant
TIA-568-B (Cable Termination Standard) Compliant
ISO – 9001 Quality Management
ITIL – Information Technology Information Library
E-Governance and Financial Governance Controls – eg: SOX – 404
PCI Compliance (Payment Card Industry)
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Real Estate Infrastructure
Plot area – 45 sq mt / 4,843.759 sq ft
Available Area Break Up
Description Area (Sq ft)
Total Built up Area 9,683.42
Data Centre functional
/ part completed area
available (G. floor)
3,059.372
Area available for Data
centre
1008
Office area available
incl. Atrium
2,979.988
Area for utilities on
terrace
2,395
The details of the existing infrastructure are:
Open Area – approx. 1784.387 sq ft
• Security check area at entry gate
• 2nos. 320 KVA and 1 nos. 125 KVA DG installed
• 800 KVA transformer installed
• HSD yard installed
• Area available for additional transformer requirement
Ground floor - 3059.372 sq ft
• Fully fitted out, ready to use office.
• NOC of 12 seats with complete infrastructure operational.
• Reception and Visitor lounge.
Second Floor (584 sq ft)
• Conference room and CEO/CTO office including waiting room.
Terrace Floor( open area at 2nd floor)
• Raised Steel structure constructed for installation of chillers
Structure strengthening
• Structure of Block B has been strengthened to take load
of 1500kg/sq mt on third, fourth, fifth and sixth floor.
• On second floor the loading has been considered as
1250 kg/sq mt.
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Infrastructure available – Utilities
Power
• Multiple Sources of Power
• Approved power supply of 300 KVA from DHBVN with 120 KVA connection operational
• HT and 800KVA transformers located within the building to cut down the transmission losses.
• 2 X 320 KVA and 1 x 125 KVA DG Sets operational
Air Conditioning
• Chilled water based central system for cooling
• 2 Nos. 50 tr chillers operational.
• Around 20 tr. Duct able machine for the comfort cooling of building.
Water Supply / Sewage
• Municipal supply available for water needs.
Fire Alarm and detection and PA system
• Analog addressable detectors installed in complete building
• All accessories like manual call points, Strobe etc. installed
• Wall mounted speakers with talk back facility installed in all staircase lobby
Security - CCTV and Access Control
• Access control system installed at main compound entry (full length turnstiles), main entry to building (flap gates)
and data centre entry and office areas.
• Perimeter is secured with 10’ high concrete wall with electric fence above it.
• Perimeter is provided with video surveillance.
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• Aspects of the data center includes:
– Facilities: layout, power/cooling, physical security
– System infrastructure: servers, networking,
storage, and security
– Applications, infrastructure mapping &
dependencies
– Service management and operations
considerations
• Load Calculation and Sizing
– Current Requirement &Future Growth (5-7 Years)
• Centralized or Distributed
• Budget – OpEx vs CapEx
• Site Selection
• Tier Classification
• Technology Selection
• Scalability and Modularity
Design Fundamentals –Physical Infrastructure
• A data center can occupy one room of a building or more floors or
entire building.
• Most of the equipment is often in the form of servers mounted in
19 inch rack cabinets.
• Three elements of the building of data center are facility topology
design (space planning), engineering infrastructure design
(mechanical systems such as cooling and electrical systems
including power) and technology infrastructure design (cable plant).
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Technology Selection
• UPS & Diesel Generator– Power Efficiency, Modularity, Input / Output Protection
• Structured Cabling, Earthing and Protection
• PAC/Chiller – Power Efficiency, Flexibility to opt for HD or Normal Rack Solution, Movability of the Racks, DX or chiller based
system.
• Fire Proofing and Insulation
• Fire Detection – Addressable / Analog Non Addressable
• Fire Suppression – FM 200 / Sapphire/ Inergen
• Access Control – Proximity / Biometric/ Smart card
• CCTV / IP Surveillance
• False Floor- Energy (Cooling) Efficiency, Load Bearing Capacity, Fire Retardant Capability, Resistivity to Heat Transmission
• False Ceiling - Fire Retardant Capability, Humidity Control, Noise Reduction Capability, Reflective Index
• Under floor ducting for cold Isles – Power & Cooling Efficiency
• Network Racks – Grounding, Ventilation (Front/Rear/sideways), Double Section doors
• EMS & BMS
• Rodent Detection and Prevention system
• Water Leak Detection System ( W.L.D.S)
Catalyst Datacenter Design Features
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Current
Environment
Review
• Understand
Business
Requiremen
ts
• Review IT
requirement
s
• Data
Collection
• Analyze data
collected
through
interview
process
• Develop
organizational
affinities,
physical
adjacencies,
and space
allocations
• Develop
physical
infrastructure
requirements
• Develop
alternatives
• Develop
conceptual
design
drawings
• Develop
preliminary
construction
cost
estimates
• Develop
preliminary
construction
schedule
• Physical build
out of facility
• Procurement of
environmental
equipment
• Commission
and integrated
testing of the
facility
equipment
• Offer Final
Design and
Drawing.
• Build a Project
Plan.
• Develop
Construction
Costs
• Finalize
Construction
Schedule
• Site Completion
certificate (as
per local
compliance).
• Integrated Data
Center Testing
• Facility
Handover
• Catalyst
Certification
• Facility
Management
Services
Data Center: Design & Build Process – End to End
Design And Build Process – End 2 End
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• Mirrored image
methodology of the design.
• No “single point of failure”.
• Higher efficiency and lower
PUE
• Seamless transfer in case
of failure of any of power
source.
• FRLS cables and material.
• Intelligent distribution of the
power to minimize the
overload and maximize the
efficiency.
• Earthing system which fully
comply the TIA standard.
Single Line Diagram
Pictorial Representation - Electrical
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Pictorial Representations
Sample 3D view
Catalyst View Of Data Center
Pictorial Representations: Racks
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Fire Detection Panel
Smoke
Detector
Representations
Catalyst View Of Data Center
Pictorial Representations: Fire Detection
Systems
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Sapphire ( Novec1230)
Pictorial Representations
Pictorial Representations : Fire Suppression
Systems
FM-200
• Sprinkler and hydrant system installed in complete building
• Sprinkler pumps (1 nos.) Hydrant pumps (1 nos.) Diesel pump (1 nos.) Jockey pump (1 nos.)
booster pumps
• Over-head tanks 2 nos. of 5 KL litre capacity each.
• Underground water tank of 5 KL
• Transformer and HSD yard provided with Foam system
• Electrical room, UPS / battery room provided with CO2 flooding system
• Data centre area provided with FM200, clean agent gas suppression system
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Biometric Reader
Proximity
Reader
Pictorial Representations
Catalyst View Of Data Center
Pictorial Representations : Access Control
System
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Camera
DVR
Pictorial Representations
Catalyst View Of Data Center
Pictorial Representation : Surveillance
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WATER LEAKAGE DETECTION SYSTEM
Water Leak
Detection Cable
Catalyst View Of Data Center
Pictorial Representation : W.L.D.S
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Fig. B shows VESDA
smoke detector
integrated over cable
trays.
A
B
Pictorial Representations
Fig A. A shows cable
routing below false floor
is designed in
consideration to maintain
airflow requirements as
shown in earlier slides
Catalyst View Of Data Center
Pictorial Representations : Cabling
C
Fig C. Engineered Cabling
Systems
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Hardware | Software | Consulting
Engineered for Success