RapidScale Company Presentation

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RapidScale, a managed cloud services provider, delivers world-class, secure, and reliable cloud computing solutions to companies of all sizes across the globe. Its state-of-the-art managed CloudDesktop platform and market-leading cloud solutions are the reasons why RapidScale is the provider of choice for leading MSOs, VARs, MSPs, Carriers and Master Agents throughout the United States. RapidScale is not only delivering a service but also innovating advancored solutions and applications for the cloud computing space. RapidScale’s innovative solutions include CloudServer, CloudDesktop, CloudOffice, CloudMail, CloudRecovery, CloudApps, and more. For more information on RapidScale, visit www.rapidscale.net.

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RapidScale Company Presentation

  1. 1. 1/19/2017 1Business Presentation personalizing business cloud
  2. 2. 1/19/2017 Business Presentation 2 RapidScale, a managed cloud services provider, delivers world-class, secure, and reliable cloud computing solutions to companies of all sizes across the globe. Its state-of-the-art managed CloudDesktop platform and market-leading cloud solutions are the reasons why RapidScale is the provider of choice for leading telecommunications providers, VARs, MSPs, and agents throughout the United States. RapidScale is not only delivering a service but also innovating advanced solutions and applications for the cloud computing space. RapidScale’s innovative solutions include CloudServer, CloudDesktop, CloudOffice, CloudMail, CloudRecovery, CloudApps, and more. For more information on RapidScale, visit www.rapidscale.net. The RapidScale Vision Our vision is to provide personalized cloud solutions to businesses across the globe. RapidScale strives to be the most customer-oriented managed cloud services provider in the industry. Our objective is to understand your organization’s long-term goals around delivering, supporting, and managing IT. Our personalized cloud solutions reflect the understanding that no two businesses are the same and neither should their cloud solutions.
  3. 3. 1/19/2017 Business Presentation 3 IaaS remained the fastest-growing segment in 2016, forecasting it to reach 22.4 billion. 31% of enterprises ran over 1,000 VMs in public cloud, up from 22% in 2015 Lack of resources/expertise is now the #1 cloud challenge (cited by 32%), supplanting security (cited by 29%) A $1 trillion shift in IT spending to cloud is predicted over the next five years, making cloud computing one of the most disruptive forces of IT spending Industry Growth Companies with over 1,000 employees are allocating a large portion of their budget to cloud. In fact, the average will reach $3.03M in 2017. Sources: Right Scale, Silicon Angle, Skyhigh Networks, Gartner, IDC
  4. 4. Business Presentation 41/19/2017 Carrier-Class Data Centers Data Centers: SAS70, SSAE 16 Tier 3 • On premise security guards, exterior security system, biometric system, including palm scanners and multiple badge security scanners with digital recorders • All cages secured and locked • Colo-hybrid customer only allowed with RapidScale employee Transport/Access: • Cisco Routers & Firewalls. Citrix XenApp using 256-bit AES encryption. SSL Encryption at 2048-bit. Storage: NetApp • Encryption- all data encrypted in flight and at rest. All SANS have SED’s (Self Encrypting Drives)
  5. 5. 1/19/2017 Business Presentation 5 Email, Virtualized Desktop Orchestration, CloudApps Engine & AAP Protocol Firewall Hypervisor Standard O/S Virtualized Desktop Tool Set XenDesktop XenApp CloudPortal Services Manager Email Multi-Tenant Private, Dedicated RapidScale Platform Data Center monitoring Backup/ Replication
  6. 6. Business Presentation 61/19/2017 Tier 3, Class 1 Data Centers, Globally Managed by RapidScale. Powered by RapidScale.
  7. 7. 1/19/2017 Business Presentation 7 CloudDesktop (DaaS) allows organizations to move all their applications and desktops to RapidScale’s fully managed cloud. They are able to access their virtual desktop environment through an Internet connection from any device, anywhere in the world. Eliminate Hardware Refresh RapidScale’s CloudDesktop helps extend the life of existing hardware by no longer relying on the local machine to perform tasks or run applications. BYOD Compatible Users can access their virtual desktop environments from any device including tablets, desktops, smartphones, laptops, thin and zero clients, and more. Scalable With a virtual desktop environment, businesses have the ability to rapidly add new users with the single click of a button – deploying the desktop and applications to anyone in the organization.
  8. 8. 1/19/2017 Business Presentation 8 Standard Features Management Features Enterprise Virtual Desktop Advanced Management of Infrastructure Environment Bring Your Own Apps Dedicated Solutions Engineer and Project Manager Hybrid Deployment 24x7 End User Device Monitoring 50GB Storage 24x7 Virtual Desktop Support Dedicated Bandwidth Automatic System Updates Tier 3 Data Centers Design, Testing, and Implementation of Applications Low-Latency App Delivery Design, Testing, and Implementation of Applications N+1 Redundant HVAC System 100% Service Level Agreement Active Directory Integration End-User Troubleshooting, Management and Administration Advance Security and Compliance Remote Desktop and Device Management Data Encryption Transfer System Patching Enterprise Infrastructure Remote Desktop and Device Management RapidScale offers a fully managed solution that eliminates the need for IT teams to worry about patches, upgrades, end-user device troubleshooting, application integrations and testing, and much more. RapidScale’s CloudDesktop makes it simple and convenient for businesses to manage their users and corporate data within a virtual environment. CloudDesktop Features • Build your own solution based on your user’s needs, applications, and workload • Add standard apps or custom apps to your environment • Select a fully managed solution for complete simplicity with end-user device management, infrastructure management, automatic upgrades and updates, and more • Get superior 24x7x365 live support
  9. 9. 1/19/2017 Business Presentation 9 CloudServer (IaaS) eliminates the need to spend capital on upgrading physical hardware by moving into an Operating Expense (OpEx) model with virtual, enterprise-level hosted servers. With a fully managed option, a customer never needs to worry about patches, updates, or troubleshooting. Eliminate Physical Servers Manageability of virtual servers is simpler because you can easily connect to the server’s console remotely without the need for special remote-access hardware. You can also duplicate virtual servers and create templates for quick replication. Enterprise-Level Infrastructure RapidScale gives you on-demand capacity with the best infrastructure tools and utilities. CloudServer is backed by vCloud hypervisors, NetApp storage, and Cisco UCS blade chassis. Security RapidScale’s data centers feature top-of-the-line security with on- premises security guards, exterior security systems, biometric systems including palm scanners, security scanners, and continuous digital surveillance and recording.
  10. 10. 1/19/2017 Business Presentation 10 Standard Features Management Features Cisco Routers & Switches Operating System Management Cisco & Fortinet Firewalls Server Troubleshooting Cisco UCS Blade Servers Automatic Updates NetApp Storage Patches Network Configuration Upon Setup Configuration of Virtual IP Addresses Operating System Implementation (if Applicable) Domain Integration 100% Service Level Agreement Active Directory Configuration Point-Click CloudServer Deployment VPN Configuration Encrypted Data Transfer Domain Control Migration CloudServer Features • SAS70 & SSAE 16 Independent Audit Certification • Tier 3 Data Encryption – Data is encrypted in flight and at rest • Compliance: HIPAA, PCI, Sarbanes-Oxley • Cisco Routers and Firewalls with encryption- 256k • Simple, one-click, scalability
  11. 11. 1/19/2017 Business Presentation 11 CloudMail is RapidScale’s multi-tenant and dedicated Hosted Exchange offering. CloudMail is industry leading in the delivery, design, and support of Microsoft Exchange. Our Service Level Agreement on our CloudMail managed solution is 100% uptime and all support is 24x7x365 and U.S. based. Anti-SPAM and Anti-Virus With tons of add-ons, CloudMail can provide businesses with customized solutions such as anti-spam and anti-virus, compliance, secure messaging, and much more. Active Directory Integration CloudMail can fully integrate with existing Active Directory configurations to provide a simple and synchronized migration to your cloud solution. Collaboration Enhanced collaboration with Hosted Exchange makes it simple for teams to share calendars or scheduling all through Outlook, Web- based Exchange, or any other email client.
  12. 12. 1/19/2017 Business Presentation 12 Standard Features Management Features Multi-Tenant Hosted Exchange Environment End-User Troubleshooting 50GB Mailbox End-User Device Setup Simplified Task Delegation Operating System Management Universal Inbox Licensing Management ActiveSync Basic Spam Filtering Policy Management Application Management Web-Based Interface Exchange Server Management IRM Policies and Support Patches and Upgrades to Server 100% Service Level Agreement Managed Backups Microsoft Exchange Version Upgrades 24x7x365 Support RapidScale’s fully managed CloudMail offering allows businesses to enjoy the benefits of Hosted Exchange without the server management, troubleshooting, device setup, and much more. Managed cloud customers also have access to our 24x7x365 customer support for anytime help. CloudMail Features • Benefit from the latest version of Microsoft Exchange • Automatic updates with ActiveSync across all devices • Built-in integrated email archiving, retention and discovery capabilities that save costs and simplify the process of preserving business communications • 50GB per mailbox
  13. 13. 1/19/2017 Business Presentation 13 CloudRecovery (DRaaS) provides businesses with cost-effective disaster recovery services by offering critical storage- based replication and recovery within a managed environment in the cloud. RapidScale’s data centers are Tier 3 on enterprise-level infrastructure, with government-grade security. Ensure Data Security RapidScale’s data centers feature on-premises security guards, an exterior security system, biometric systems including palm scanners and security scanners, and continuous digital surveillance and recording. Protect Against Disasters RapidScale’s disaster recovery and business continuity product, CloudRecovery with failover, equips customers with the tools they need to ensure their mission-critical applications are available to their users during any type of crisis. Low RTO and RPO For applications that require an aggressive Recovery Time Objective (RTO) and Recovery Point Objective (RPO), as well as application awareness, replication is the data movement option of choice.
  14. 14. 1/19/2017 Business Presentation 14 Standard Features Management Features Compression, Encryption Facilitated Migrations Multiple Recovery Points Active Monitoring of Servers Real-Time Replication Storage Management (if applicable) Assured DR Readiness Server Patches Byte-Level Replication Server Updates Hardware and Storage Independent License Key Management Application and Hypervisor Independent Advanced Management High Availability Automated Failover RapidScale’s managed CloudRecovery solution makes it easy for companies to rely on a disaster recovery solution that can help to save their business in the event of a disaster. RapidScale’s managed CloudRecovery ensures that the servers hosting an organization’s replicated data are always up-to-date, patched, and ready at a moment’s notice to take over if the production environment fails. CloudRecovery Features • Protect your business from human error, natural disasters, power failure, viruses, and more with complete Disaster Recovery • Data is stored in Tier 3 data centers and protected with government-grade security • Disaster recovery time of less than 4 hours or over 24 hours available
  15. 15. 1/19/2017 Business Presentation 15 CloudBackup is a secure and robust backup solution that automates data backup to secure cloud storage. The application combines easy to use interface with a powerful functionality making a disaster recovery plan simple, reliable and affordable. 256-Bit Encryption Strong local encryption protects your data from unauthorized access with up to 256-bit strong keys even before it is transmitted to the cloud. SSL Encryption Any data sent to the cloud is automatically encrypted using the hardened SSL protocols which eliminate the possibility of an outsider gaining access to it. Server Side Encryption All data can be optionally encrypted at rest in the data center. This adds an extra layer of security for the most critical data to ensure protection.
  16. 16. 1/19/2017 Business Presentation 16 Protect your data from unauthorized access by choosing an encryption algorithm and setting a unique encryption key. CloudBackup encrypts all your data before uploading it to a storage. Control the bandwidth throttling in real time to set, for instance, the backup to consume all available bandwidth during the off hours and on the weekends while consuming only 10% of bandwidth during the working hours. CloudBackup Features • Restore backups anytime from any place where you have an Internet connection • Set up suitable schedule for backups or back up every changed or new file immediately with Continuous Data Protection • Compress backups to reduce the size of required cloud storage • Set up purge options to enable automated deletion of outdated data from your storage
  17. 17. 1/19/2017 Business Presentation 17 RapidScale’s managed cloud solutions provide the most reliable, innovative, and secure services, all complete with white-glove service and full management options. Your IT team can eliminate the hassle of day-to-day updates, patches, and user management. RapidScale’s managed cloud solutions can help move your business to the next level of IT productivity and profitability! Managed Cloud and CloudCare RapidScale’s commitment to our customers is unique. We believe that it’s not enough to just provide a great solution, but to provide IT teams a resource for anything from server patches, end-user troubleshooting, application updates, Active Directory configurations, and much more. For a more comprehensive list of our CloudCare management offering, please click here. Patches and Updates End User Device Management Licensing Management Infrastructure Monitoring Design and Testing for Applications 24x7x365 Support 95.7% Customer Approval Rating for Support
  18. 18. Account Management “RapidScale’s mission is to provide businesses with a personalized cloud solution backed by the most customer-oriented service in the industry.” Our Mission Statement lives and breathes in Account Management. Our Account Management strategy converges with a single focus in mind: Excellent Customer Experience. – Coordinated overview of customer accounts – Collaborate with all functional groups to improve customer satisfaction – Develop and nurture relationships with customers through trust and integrity – Create understanding and alignment of customer business needs – Long term relationship focus with development, growth, loyalty and retention targets – Contact Based Programs : Proactive Focused calls/appointments, Quarterly Reviews, Tech Reviews, Planning 1/19/2017 Business Presentation 18
  19. 19. Account ManagementIndustry Leader NetApp Case Study Citrix CPSM Case Study Citrix ShareFile Case Study RapidScale Named Citrix Top Innovator for Enablement and Growth in 2016 1/19/2017 Business Presentation 19
  20. 20. rapidscale.net Contact Information RapidScale 100 Pacifica Suite 100 Irvine, CA 92618 (949) 236-7007 1/19/2017 Business Presentation 20 RapidScale 17872 Gillette Ave. Suite 450 Irvine, CA 92614 rapidscale.net

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