RapidScale is a managed cloud services provider that delivers cloud computing solutions globally. It offers state-of-the-art cloud platforms like CloudDesktop and cloud solutions. RapidScale aims to provide personalized cloud solutions and be the most customer-oriented provider through understanding each business's unique goals and needs. RapidScale's innovative solutions include CloudServer, CloudDesktop, CloudOffice, and more.

1. 1/19/2017 1Business Presentation
personalizing business cloud

2. 1/19/2017 Business Presentation 2
RapidScale, a managed cloud services provider, delivers world-class, secure, and reliable cloud computing solutions to
companies of all sizes across the globe. Its state-of-the-art managed CloudDesktop platform and market-leading cloud
solutions are the reasons why RapidScale is the provider of choice for leading telecommunications providers, VARs, MSPs,
and agents throughout the United States. RapidScale is not only delivering a service but also innovating advanced
solutions and applications for the cloud computing space. RapidScale’s innovative solutions include CloudServer,
CloudDesktop, CloudOffice, CloudMail, CloudRecovery, CloudApps, and more. For more information on RapidScale, visit
www.rapidscale.net.
The RapidScale Vision
Our vision is to provide personalized cloud solutions to businesses across
the globe. RapidScale strives to be the most customer-oriented managed
cloud services provider in the industry. Our objective is to understand your
organization’s long-term goals around delivering, supporting, and managing
IT. Our personalized cloud solutions reflect the understanding that no two
businesses are the same and neither should their cloud solutions.

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IaaS remained the fastest-growing segment in 2016, forecasting it to reach 22.4 billion.
31% of enterprises ran over 1,000 VMs in public cloud, up from 22% in 2015
Lack of resources/expertise is now the #1 cloud challenge (cited by 32%), supplanting security (cited by 29%)
A $1 trillion shift in IT spending to cloud is predicted over the next five years, making cloud computing one
of the most disruptive forces of IT spending
Industry Growth
Companies with over 1,000 employees are allocating a large portion of their budget to cloud. In fact, the
average will reach $3.03M in 2017.
Sources: Right Scale, Silicon Angle, Skyhigh Networks, Gartner, IDC

4. Business Presentation 41/19/2017
Carrier-Class Data Centers
Data Centers:
SAS70, SSAE 16 Tier 3
• On premise security guards,
exterior security system,
biometric system, including
palm scanners and multiple
badge security scanners with
digital recorders
• All cages secured and locked
• Colo-hybrid customer only
allowed with RapidScale
employee
Transport/Access:
• Cisco Routers & Firewalls. Citrix
XenApp using 256-bit AES
encryption. SSL Encryption at
2048-bit.
Storage: NetApp
• Encryption- all data encrypted
in flight and at rest. All SANS
have SED’s (Self Encrypting
Drives)

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Email,
Virtualized Desktop
Orchestration,
CloudApps Engine &
AAP Protocol
Firewall Hypervisor Standard O/S
Virtualized
Desktop Tool Set
XenDesktop
XenApp
CloudPortal
Services Manager
Email
Multi-Tenant
Private,
Dedicated
RapidScale Platform
Data Center
monitoring
Backup/
Replication

6. Business Presentation 61/19/2017
Tier 3, Class 1 Data Centers, Globally
Managed by RapidScale.
Powered by RapidScale.

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CloudDesktop (DaaS)
allows organizations to
move all their applications
and desktops to
RapidScale’s fully
managed cloud. They are
able to access their virtual
desktop environment
through an Internet
connection from any
device, anywhere in the
world.
Eliminate Hardware Refresh
RapidScale’s CloudDesktop helps extend the life of existing
hardware by no longer relying on the local machine to perform
tasks or run applications.
BYOD Compatible
Users can access their virtual desktop environments from any
device including tablets, desktops, smartphones, laptops, thin and
zero clients, and more.
Scalable
With a virtual desktop environment, businesses have the ability to
rapidly add new users with the single click of a button – deploying
the desktop and applications to anyone in the organization.

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Standard Features Management Features
Enterprise Virtual Desktop Advanced Management of Infrastructure
Environment
Bring Your Own Apps Dedicated Solutions Engineer and Project Manager
Hybrid Deployment 24x7 End User Device Monitoring
50GB Storage 24x7 Virtual Desktop Support
Dedicated Bandwidth Automatic System Updates
Tier 3 Data Centers Design, Testing, and Implementation of Applications
Low-Latency App Delivery Design, Testing, and Implementation of Applications
N+1 Redundant HVAC System 100% Service Level Agreement
Active Directory Integration End-User Troubleshooting, Management and
Administration
Advance Security and Compliance Remote Desktop and Device Management
Data Encryption Transfer System Patching
Enterprise Infrastructure Remote Desktop and Device Management
RapidScale offers a fully managed solution that eliminates the
need for IT teams to worry about patches, upgrades, end-user
device troubleshooting, application integrations and testing,
and much more. RapidScale’s CloudDesktop makes it simple
and convenient for businesses to manage their users and
corporate data within a virtual environment.
CloudDesktop
Features
• Build your own solution based on your user’s needs,
applications, and workload
• Add standard apps or custom apps to your environment
• Select a fully managed solution for complete simplicity with
end-user device management, infrastructure management,
automatic upgrades and updates, and more
• Get superior 24x7x365 live support

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CloudServer (IaaS)
eliminates the need to
spend capital on
upgrading physical
hardware by moving into
an Operating Expense
(OpEx) model with virtual,
enterprise-level hosted
servers. With a fully
managed option, a
customer never needs to
worry about patches,
updates, or
troubleshooting.
Eliminate Physical Servers
Manageability of virtual servers is simpler because you can easily
connect to the server’s console remotely without the need for
special remote-access hardware. You can also duplicate virtual
servers and create templates for quick replication.
Enterprise-Level Infrastructure
RapidScale gives you on-demand capacity with the best
infrastructure tools and utilities. CloudServer is backed by vCloud
hypervisors, NetApp storage, and Cisco UCS blade chassis.
Security
RapidScale’s data centers feature top-of-the-line security with on-
premises security guards, exterior security systems, biometric
systems including palm scanners, security scanners, and
continuous digital surveillance and recording.

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Standard Features Management Features
Cisco Routers & Switches Operating System Management
Cisco & Fortinet Firewalls Server Troubleshooting
Cisco UCS Blade Servers Automatic Updates
NetApp Storage Patches
Network Configuration Upon Setup Configuration of Virtual IP
Addresses
Operating System Implementation
(if Applicable)
Domain Integration
100% Service Level Agreement Active Directory Configuration
Point-Click CloudServer
Deployment
VPN Configuration
Encrypted Data Transfer Domain Control Migration
CloudServer
Features
• SAS70 & SSAE 16 Independent Audit Certification
• Tier 3 Data Encryption – Data is encrypted in flight and at rest
• Compliance: HIPAA, PCI, Sarbanes-Oxley
• Cisco Routers and Firewalls with encryption- 256k
• Simple, one-click, scalability

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CloudMail is RapidScale’s
multi-tenant and
dedicated Hosted
Exchange offering.
CloudMail is industry
leading in the delivery,
design, and support of
Microsoft Exchange. Our
Service Level Agreement
on our CloudMail
managed solution is 100%
uptime and all support is
24x7x365 and U.S. based.
Anti-SPAM and Anti-Virus
With tons of add-ons, CloudMail can provide businesses with
customized solutions such as anti-spam and anti-virus,
compliance, secure messaging, and much more.
Active Directory Integration
CloudMail can fully integrate with existing Active Directory
configurations to provide a simple and synchronized migration to
your cloud solution.
Collaboration
Enhanced collaboration with Hosted Exchange makes it simple for
teams to share calendars or scheduling all through Outlook, Web-
based Exchange, or any other email client.

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Standard Features Management Features
Multi-Tenant Hosted Exchange Environment End-User Troubleshooting
50GB Mailbox End-User Device Setup
Simplified Task Delegation Operating System Management
Universal Inbox Licensing Management
ActiveSync Basic Spam Filtering
Policy Management Application Management
Web-Based Interface Exchange Server Management
IRM Policies and Support Patches and Upgrades to Server
100% Service Level Agreement Managed Backups
Microsoft Exchange Version Upgrades 24x7x365 Support
RapidScale’s fully managed CloudMail offering allows
businesses to enjoy the benefits of Hosted Exchange
without the server management, troubleshooting,
device setup, and much more. Managed cloud
customers also have access to our 24x7x365 customer
support for anytime help.
CloudMail
Features
• Benefit from the latest version of Microsoft Exchange
• Automatic updates with ActiveSync across all devices
• Built-in integrated email archiving, retention and
discovery capabilities that save costs and simplify the
process of preserving business communications
• 50GB per mailbox

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CloudRecovery (DRaaS)
provides businesses with
cost-effective disaster
recovery services by
offering critical storage-
based replication and
recovery within a
managed environment in
the cloud. RapidScale’s
data centers are Tier 3 on
enterprise-level
infrastructure, with
government-grade
security.
Ensure Data Security
RapidScale’s data centers feature on-premises security guards, an
exterior security system, biometric systems including palm
scanners and security scanners, and continuous digital
surveillance and recording.
Protect Against Disasters
RapidScale’s disaster recovery and business continuity product,
CloudRecovery with failover, equips customers with the tools they
need to ensure their mission-critical applications are available to
their users during any type of crisis.
Low RTO and RPO
For applications that require an aggressive Recovery Time
Objective (RTO) and Recovery Point Objective (RPO), as well as
application awareness, replication is the data movement option
of choice.

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Standard Features Management Features
Compression, Encryption Facilitated Migrations
Multiple Recovery Points Active Monitoring of Servers
Real-Time Replication Storage Management (if applicable)
Assured DR Readiness Server Patches
Byte-Level Replication Server Updates
Hardware and Storage Independent License Key Management
Application and Hypervisor Independent Advanced Management
High Availability
Automated Failover
RapidScale’s managed CloudRecovery solution makes
it easy for companies to rely on a disaster recovery
solution that can help to save their business in the
event of a disaster. RapidScale’s managed
CloudRecovery ensures that the servers hosting an
organization’s replicated data are always up-to-date,
patched, and ready at a moment’s notice to take over
if the production environment fails.
CloudRecovery
Features
• Protect your business from human error, natural
disasters, power failure, viruses, and more with
complete Disaster Recovery
• Data is stored in Tier 3 data centers and protected
with government-grade security
• Disaster recovery time of less than 4 hours or over 24
hours available

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CloudBackup is a secure
and robust backup
solution that automates
data backup to secure
cloud storage. The
application combines easy
to use interface with a
powerful functionality
making a disaster
recovery plan simple,
reliable and affordable.
256-Bit Encryption
Strong local encryption protects your data from unauthorized
access with up to 256-bit strong keys even before it is transmitted
to the cloud.
SSL Encryption
Any data sent to the cloud is automatically encrypted using the
hardened SSL protocols which eliminate the possibility of an
outsider gaining access to it.
Server Side Encryption
All data can be optionally encrypted at rest in the data center. This
adds an extra layer of security for the most critical data to ensure
protection.

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Protect your data from unauthorized access by choosing an
encryption algorithm and setting a unique encryption key.
CloudBackup encrypts all your data before uploading it to a
storage. Control the bandwidth throttling in real time to set, for
instance, the backup to consume all available bandwidth during
the off hours and on the weekends while consuming only 10% of
bandwidth during the working hours.
CloudBackup
Features
• Restore backups anytime from any place where you have an
Internet connection
• Set up suitable schedule for backups or back up every changed
or new file immediately with Continuous Data Protection
• Compress backups to reduce the size of required cloud storage
• Set up purge options to enable automated deletion of
outdated data from your storage

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RapidScale’s managed cloud solutions provide the most reliable, innovative, and secure services, all complete with white-glove
service and full management options. Your IT team can eliminate the hassle of day-to-day updates, patches, and user management.
RapidScale’s managed cloud solutions can help move your business to the next level of IT productivity and profitability!
Managed Cloud and CloudCare
RapidScale’s commitment to our customers is unique. We believe that it’s not enough to just provide a great solution, but to provide
IT teams a resource for anything from server patches, end-user troubleshooting, application updates, Active Directory
configurations, and much more. For a more comprehensive list of our CloudCare management offering, please click here.
Patches and
Updates
End User Device
Management
Licensing
Management
Infrastructure
Monitoring
Design and
Testing for
Applications
24x7x365
Support
95.7% Customer Approval Rating for Support

18. Account Management
“RapidScale’s mission is to provide businesses with a personalized cloud
solution backed by the most customer-oriented service in the industry.”
Our Mission Statement lives and breathes in Account Management.
Our Account Management strategy converges with a single focus in mind: Excellent Customer Experience.
– Coordinated overview of customer accounts
– Collaborate with all functional groups to improve customer satisfaction
– Develop and nurture relationships with customers through trust and integrity
– Create understanding and alignment of customer business needs
– Long term relationship focus with development, growth, loyalty and retention targets
– Contact Based Programs : Proactive Focused calls/appointments, Quarterly Reviews, Tech Reviews, Planning
1/19/2017 Business Presentation 18

19. Account ManagementIndustry Leader
NetApp Case
Study
Citrix CPSM
Case Study
Citrix
ShareFile
Case Study
RapidScale Named Citrix Top Innovator for Enablement and Growth in 2016
1/19/2017 Business Presentation 19

20. rapidscale.net
Contact Information
RapidScale
100 Pacifica Suite 100
Irvine, CA 92618
(949) 236-7007
1/19/2017 Business Presentation 20
RapidScale
17872 Gillette Ave. Suite 450
Irvine, CA 92614
rapidscale.net