The document provides guidance on email etiquette. It recommends being concise with subject lines and messages, using proper grammar and spelling, distinguishing between formal and informal styles, and avoiding slang, texting abbreviations, and all capital letters. It also advises being careful with reply-all, CC, and BCC functions, avoiding sensitive information by email, and not forwarding offensive or private content. The document stresses promptly responding to emails, using a signature with contact details, and considering tone and the audience when writing emails.
Mortgage Originator Jimmy Vercellino, specializing in VA loans, helps veterans use their VA loan benefit to their greatest advantage. For more details call us at 480-351-5904 or visit our site http://www.valoansforvets.com/
The views expressed here are those of the individual author and do not necessarily represent those of First Choice Bank (NMLS #: 177877) and First Choice Loan Services Inc. (NMLS #: 210764), 7600 E. Doubletree Ranch Road, Scottsdale AZ 85258. Equal Housing Lender. www.fcloans.com/disclaimer/
www.fcbhomeloans.com/privacy
7600 E. Doubletree Ranch Road #200
Scottsdale, AZ 85258
Phone: (480) 351-5904
Email: jimmyv@fcbmtg.com
http://www.valoansforvets.com
http://google.com/+valoansforvets
http://facebook.com/valoansforvets
Email Writing : An email is the method of composing, sending, storing and receiving messages over electronic communication system. ... Email stands for electronic mail.It is the most preferred means of communication because it is cheaper and faster.
Mortgage Originator Jimmy Vercellino, specializing in VA loans, helps veterans use their VA loan benefit to their greatest advantage. For more details call us at 480-351-5904 or visit our site http://www.valoansforvets.com/
The views expressed here are those of the individual author and do not necessarily represent those of First Choice Bank (NMLS #: 177877) and First Choice Loan Services Inc. (NMLS #: 210764), 7600 E. Doubletree Ranch Road, Scottsdale AZ 85258. Equal Housing Lender. www.fcloans.com/disclaimer/
www.fcbhomeloans.com/privacy
7600 E. Doubletree Ranch Road #200
Scottsdale, AZ 85258
Phone: (480) 351-5904
Email: jimmyv@fcbmtg.com
http://www.valoansforvets.com
http://google.com/+valoansforvets
http://facebook.com/valoansforvets
Email Writing : An email is the method of composing, sending, storing and receiving messages over electronic communication system. ... Email stands for electronic mail.It is the most preferred means of communication because it is cheaper and faster.
Email etiquette refers to the principles of behavior that one should use when writing or answering email messages. Because email is less personal than a phone or in-person conversation but quicker to send than a letter, it is possible for serious breaches of manners to take place. Write carefully. Once you send an email message, you cannot take it back or make it disappear.
Work Place Email Etiquette - PPT by buddinggeek.com.pptxAbhishek Raj
This PowerPoint presentation on workplace email etiquette covers the do's and don'ts of professional email communication. It provides practical tips and examples to help employees avoid common mistakes and communicate effectively with colleagues, clients, and other stakeholders
Office practice and etiquette are exceptionally important and knowing how to behave while at work is a big part of improving relationships within the workplace as well as with clients.
Confused about all of the secret rules to emailing coworkers and clients? Don't know how to open or close your email, not wanting to sound to casual, but also not too stuffy?
Writing emails in a professional setting can be tricky, but Extentia is here to help. Whether it be writing the perfect subject line, creating clear and concise content, or making an eye-catching signature to promote your business, you can learn all that and more during the next few slides.
Millions of emails are sent every day, and the fact that email is of great importance in business communication is undeniable. There are several reasons for this, including that it sends almost instantaneously, it's low cost, and increases organizational efficiency through a virtual paper trail. Being such an important tool in business, it is important to know how to make your email as effective as possible.
Email etiquette refers to the principles of behavior that one should use when writing or answering email messages. Because email is less personal than a phone or in-person conversation but quicker to send than a letter, it is possible for serious breaches of manners to take place. Write carefully. Once you send an email message, you cannot take it back or make it disappear.
Work Place Email Etiquette - PPT by buddinggeek.com.pptxAbhishek Raj
This PowerPoint presentation on workplace email etiquette covers the do's and don'ts of professional email communication. It provides practical tips and examples to help employees avoid common mistakes and communicate effectively with colleagues, clients, and other stakeholders
Office practice and etiquette are exceptionally important and knowing how to behave while at work is a big part of improving relationships within the workplace as well as with clients.
Confused about all of the secret rules to emailing coworkers and clients? Don't know how to open or close your email, not wanting to sound to casual, but also not too stuffy?
Writing emails in a professional setting can be tricky, but Extentia is here to help. Whether it be writing the perfect subject line, creating clear and concise content, or making an eye-catching signature to promote your business, you can learn all that and more during the next few slides.
Millions of emails are sent every day, and the fact that email is of great importance in business communication is undeniable. There are several reasons for this, including that it sends almost instantaneously, it's low cost, and increases organizational efficiency through a virtual paper trail. Being such an important tool in business, it is important to know how to make your email as effective as possible.
This training presentation provides information about writing emails that get results, following email netiquette, and eliminating unnecessary messages.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
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4. Maybe we were better off
without it???
Today we avoid face to
face communication
Depending on
technology that is
NOT perfect
Miscommunication
More impersonal
Almost Robotic
5. Well...what can we do to
improve communication?
Spell & Grammar
Check
Distinguish between
formal and informal
styles when writing
Use a Signature
including contact
info.
Be kind & Respond
Promptly
Be concise with your
subject lines
Address to specific
person
Be specific about
WHAT you want &
HOW you want to
attain in through
your writing
Avoid Attachments &
keep email concise and
within 1 screen shot
Avoid slang & text
writing
6. Avoiding
Misunderstandings….
Remember that messages may be missed, ignored, lost,
or forgotten
Sometimes MORE can be accomplished in one
telephone call than 100 email messages
DO NOT TYPE IN ALL CAPITALS
Give credit to those deserving of it & ask for permission
to quote them
Remember that you DO NOT have complete
confidentiality and privacy (lawsuits/ work policy)
7. Some words to the wise… (cont.)
Always RE-READ before hitting send
Be aware of who is in the “TO” FIELD
Cc /Bcc & Reply/Reply All – CAREFUL!!!!!!
Do not use email to discuss confidential
information & situations
Do not divulge your user name or password to
others
8. Well what is “Bcc” & “Cc”?
Bcc:
• Is short for Blind Carbon Copy
• Carbon copied recipients are
NOT visible to anyone but the
sender
• Use this when sending to a long
list of recipients or to recipients
that should not know each other
• Should not be used as a spying
device but only to protect the
privacy of email addresses
(ethical violation?)
Cc:
• Is short for Carbon Copy
• More than 1 addressees can
be in this field (separate them
with commas)
• Carbon copied recipients
ARE visible to all other
recipients
• Usually used when others are
referenced in the email or for
those you want included in
the conversation
9. Example of CC vs. BCC
From: Jonathan Grove
To: Ashley Miller
Cc: Janet Costa, Nina Myers
Bcc: Julie Ann Skala
----------------------------------------------------------------------------------------------------------
----------
Dear Ashley,
Thank you for your support with the meeting. I will inform you of the results as soon as the files
get posted.
Tomorrow’s agenda will be available first thing Monday morning. Please review the details with
Janet and Nina.
Thank you,
Jonathan Grove
Assistant Manager
Summer Fun Company
23087 Meli Road
North Park, IL 62545
630-989-5224
10. Some words to the
wise…
Don’t forget to include your country as part of
your address and your area code as part of your
phone number (you never know how far your
email will go)
Virus protection software is only a band-aid
Avoid listing your e-mail address in publicly
available directories and avoid replying to spam
11. Send the RIGHT
message…
Avoid Abbreviations & Emoticons
Know your audience (language and style of writing depends
on this)
Spelling/Grammar/Punctuation gives a bad impression
Separate FACTS from OPINIONS (focus only on facts)
Your most important statements should appear in the first
paragraph
Don’t forget the GREETING and CLOSING
(Click on Graphic )
12. Email may NOT always be the
best method of communication
When you reply to an email you MUST
include the original email in your reply
Never insult or criticize via email. Work out
differences face to face
Misinterpreted TONE
(Emails mask tone and body language)
13. Best Impressions = Lasting Impressions
Do NOT overuse: “URGENT” / “IMPORTANT” or “High
Priority” option
Keep your language gender neutral
Do not forward chain letters
Don’t forward or send emails containing offensive, racist, or
obscene remarks
DO NOT SEND VIRUSES!!!!!
Use bullets or numbers whenever possible
14. Be Responsive NOT
Reactive
Avoid writing an email when you are upset or frustrated (it is
best to sleep on it and respond the following day)
Emails are permanent and you never know where they go and
who will view them
If you must send an email response ASAP, have someone re-
read it to make sure your response is appropriate and “safe”
Avoid attaching unnecessary files
Be careful with your TONE
Remember you are judged by your writing skills
NO TEXT WRITING!!!!!
16. Passive vs. Active
Use the ACTIVE voice of a verb wherever possible.
EX) We will process your order today. (ACTIVE & sounds more
personal)
vs.
EX) Your order will be processed today. (Passive)
17. Problems with Punctuation
E-mails without full stops or commas are
difficult to read and can sometimes even
change the meaning of the text
Small paragraphs separated by blank lines are
much more readable than long run-on pieces
Careless writing skills demean your intelligence
and integrity
18. Email Etiquette Unspoken
Expectations…
Try to reply to an email within 24 hours
Establish an organized filing systems
Keep copies of important emails for reference
Use separate accounts for personal and business emails
19. Email Etiquette
Unspoken
Expectations…
Don’t forget to say PLEASE and THANK YOU
Your email should not be longer than 1 screen (if you need to scroll
down..it is way too long
Don’t broadcast email messages unnecessarily
Your SENT email cannot be UNSENT
DO NOT ASSUME PRIVACY.
(Click on Graphic )
How many of you would rather text a person, than call them on the phone?
Sending an email or a text is almost robotic and very impersonal. Even though you know you are sending it to someone..you really don’t have to face them instantly.
We are so dependant on technology today and yet we forget that these machines were man made…and may break down. Then what?
Because a lot of the communication process has to do with nonverbal communication (body language/facial expressions/tone of voice..etc) sometimes you detect a wrong message from the sender = MAY CAUSE PROBLEMS
Time is money and people are starting to get bombarded with emails (sometimes even 500 a day!)
Follow the tips above to maintain credibility and to get a quick response…don’t make yourself a bad email reputation
SUBJECT LINES ARE IMPORTANT!!!! (for organization/for quick reading and responses)
KEEP IT SHORT…the reader should not have to scroll down at all
Addressing it to a specific person closes the gap between you a bit and may allow for a quicker response
Check your email once a day and respond to someone within 48 hours MAX!!!
If you work for a company…any emails written belong to the company…not you.
The company can view what you do on your computer screen from a different part of the building!
Be careful what you write in EMAIL!!!!
Who is this email copied to?
Do Janet and Nina know that Julie is also viewing this email?
Read this email. What is an example of an effective SUBJECT line for this email?
CLICK ON THE GRAPHIC TO VIEW A QUICK VIDEO!!!!!
-Using bullets and numbers/writing your email in a partially outlined format is easier to read than a chunk of information.
-Text writing shows that you are careless, uneducated, and sloppy
-The way you write an email can say a lot about you as a professional
-The way you write an email can help you get efficient responses to your concern
-Having an email saved and backed up can help your innocence to a sticky situation..or even to verify possible accusation
-Using ACTIVE voice helps sound determined, professional, and ready for action
-Using passive voice show the other person that you are not as serious about what you are writing and you allow wiggle room for not so punctual responses