Elements of business skills chapter 3 slides
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The document discusses different types of hotel and food & beverage classifications. It provides examples of 1-5 star hotels in Singapore and describes characteristics of different accommodation types from hostels to serviced apartments to resorts. It also categorizes various food & beverage operations such as theme restaurants, fast food restaurants, coffee houses, food courts, buffet restaurants, and more. Key details around classification and examples of each type are given.
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requirements for the operation of a
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system.
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Types of accommodation
The document discusses various types of accommodation options when traveling including hotels rated by stars (1-5 stars), business hotels, capsule hotels, ryokans, resorts, motels, youth hostels, dude ranches, guest houses, bed and breakfasts, small hotels, self-catering accommodations, inns, and caravans. It provides brief descriptions of each type, highlighting their key features and facilities.
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The document discusses the key departments and organizational structure of hotels. It outlines the major divisions of a hotel which include rooms division, food and beverage division, sales and marketing division, and accounting and finance division. It then describes the typical departments within each of these divisions such as front office, housekeeping, and restaurants. The document also provides an organizational chart showing the typical reporting structure within a hotel.
Hotel Classifications and Types of Restaurants
The following are the minimum
requirements for the operation of a
hotel in the Philippines for the purpose
of accreditation.
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style and location. Each classification
is geared to specific clientele. Several
companies classify hotels according to
amenities and services by using a star
system.
Resorts are classified and certified by
the Department of Tourism.
Various types of restaurant fall into
several industry classifications based
upon menu style, preparation methods
and pricing. Additionally, how the
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determine the classification.
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The Grand Formosa Regent Taipei is a luxury hotel located in the heart of Taipei, near public transportation. It offers various room and suite accommodations. The Tai Pan area on the 18th and 19th floors caters specifically to corporate executives, with 24-hour butler services and amenities like ergonomic chairs and pressing of business attire. Guests have access to 7 restaurants serving Eastern and Western cuisine, as well as a spa called Wellspring promising to release the body's natural beauty.
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The document provides information about the Grand Formosa Regent Taipei hotel located in Taipei, Taiwan. It details the hotel's luxury accommodations for business travelers and local patrons near the city's financial, shopping, and cultural districts. Room rates and types are listed, including the TAI PAN executive club on the 18th and 19th floors catering to CEOs with 24-hour butler services. Amenities, dining options at 7 restaurants, and a spa facility are also summarized.
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The document provides details about the facilities and areas of a hotel. It discusses the front of house areas that guests interact with like lobbies, corridors, guest rooms, and elevators. It also outlines the back of house areas including laundry, housekeeping, and food preparation departments that support hotel operations. The document categorizes different types of hotel rooms from basic to presidential suites and provides specifications for various hotel facilities.
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This document provides vocabulary and information related to staying in hotels and other types of accommodations. It defines common accommodation types like hotels, bed and breakfasts, guesthouses, hostels, and campsites. It also lists and defines common room features, amenities, and types of hotel staff. Key words introduced include vacancy, reservation, check-in, check-out, bill, room types, facilities, manager, receptionist, housekeeper and more. Images are also included to illustrate different accommodation types and room features.
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This document discusses hotels, including:
1) Hotels provide paid lodging and have traditionally included a room with a bed and washstand, but now include modern amenities like private bathrooms and air conditioning.
2) Hotels can be classified based on their location (such as city center, airport, or resort hotels), facilities offered, size of property, length of guest stay, type of clientele, and pricing plans.
3) Hotels are organized into operational departments like front office, food and beverage, and housekeeping that directly serve guests, and administrative departments like maintenance, accounting, and marketing that support hotel operations.
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The document discusses various topics related to hotel classification and the hospitality industry. It defines different types of hotels based on size, target markets, ownership, and levels of service. These hotel types include commercial hotels, airport hotels, suite hotels, extended stay hotels, residential hotels, resort hotels, bed and breakfast hotels, vacation ownership hotels, condominium hotels, casino hotels, conference centers, and convention hotels. It also discusses factors that influence travelers' choices and the growing trend of "green hotels".
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The document provides an introduction to the hotel industry, describing what a hotel is and how they are classified. Hotels can be classified based on location, facilities offered, length of guest stay, type of clientele, pricing plans, and basis of ownership. They can also be classified based on property size (small, medium, large, mega). The key departments in a hotel are outlined, including operational departments like front office, food and beverage, housekeeping, and administrative departments like maintenance, accounting, and sales/marketing. Room types and rates/plans are also summarized.
Introduction to hotel industry
The document provides an introduction to the hotel industry, describing what a hotel is and how they are classified. It discusses how hotels are categorized based on location, facilities offered, length of guest stay, type of clientele, pricing plans, and basis of ownership. It also describes the different types of hotel rooms and rates/plans that hotels offer. The key departments of a hotel, including front office, food and beverage, housekeeping, and maintenance, are outlined.
Similar to Elements of business skills chapter 3 slides (20)
MICE Operation at Pan Pacific Sonargaon Hotel Dhaka
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This document provides an introduction to business activities, covering several key topics:
1. It outlines the main purposes of business activities which are to provide goods and services to people, provide jobs, and contribute to a country's wealth.
2. It describes the main types of businesses as either goods-producing or service-providing and lists common examples.
3. It identifies the key business resources needed which are capital, enterprise, land, and labor (CELL) and how natural resources also factor in.
4. It notes that business needs to manage financial resources carefully given the imbalance between unlimited wants/needs versus limited resources available. Calculating loan interest is one important financial consideration.
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The document provides an overview of key aspects of marketing, including the marketing process, the 4Ps of marketing (product, price, place, promotion), branding, packaging, pricing techniques, and promotion methods. It discusses identifying customer needs and wants, developing products and services to meet those needs, determining pricing, placement in stores, and ways to promote offerings to customers.
SEC23 GEOG Chapt10 Global Warming Qs
Global warming and ozone depletion are caused by human activities like the release of greenhouse gases and chlorofluorocarbons. Greenhouse gases trap heat in the atmosphere, causing the surface and lower atmosphere to warm. This warming affects people through rising sea levels, increased tropical diseases, and dehydration. Ozone depletion occurs when chlorine atoms destroy ozone molecules in the ozone layer, allowing more ultraviolet radiation to reach the Earth's surface and increasing health risks like cataracts. International agreements like the Montreal Protocol aim to reduce ozone-depleting substances to mitigate these issues.
SEC23 GEOG Chapt9 Pollution Qs
1) Diagram A shows how one type of pollution can lead to another through a chain of events - pesticides are washed into a river, polluting the water and adversely affecting downstream organisms.
2) Smog is formed when dust, smoke particles, and toxic gases combine with water vapor.
3) Sewage is treated before disposal to remove human waste and chemicals that could otherwise harm living things.
SEC23 GEOG Chapt8 Water Qs
This document contains a 15 question multiple choice quiz about water resources. The questions cover topics such as the proportion of fresh surface water, causes of water constraints in different areas, how lifestyle changes impact water demand, definitions of catchment areas and their advantages/disadvantages, how international agreements can increase water supply, reasons for water reclamation, the process of desalination, distribution of major desalination plants, benefits of conserving water, and facts about NEWater.
SEC23 GEOG Chapt8 Water
Singapore faces water constraints due to its limited land area and supply of fresh water. To meet rising demand, Singapore employs a "Four National Taps Strategy" that includes increasing catchment area capacity, importing water, producing NEWater via reclamation, and desalinating sea water. Conservation efforts like a water conservation tax and public campaigns encourage sustainable water use. While strategies have increased supply so far, continued population and economic growth threaten long-term sufficiency, so conservation remains important.
SEC23 GEOG Chapt8 Water
Singapore faces water constraints due to its limited land area and supply of fresh water. To meet rising demand, Singapore employs a "Four National Taps Strategy" that includes increasing catchment area water collection, importing water, producing NEWater via reclamation, and desalinating sea water. Conservation efforts like public campaigns encourage efficient water usage to ensure sufficient supply for future population and economic growth.
SEC23 GEOG Chapt10 Global Warming
Global warming and ozone depletion are caused by human activities that release greenhouse gases and CFCs into the atmosphere. This has led to rising global temperatures, melting ice caps, more extreme weather, and a growing ozone hole. Consequences include severe droughts, flooding, impacts on plants/animals/people from increased UV radiation and rising sea levels. International agreements aim to reduce emissions through measures like the Montreal Protocol and Kyoto Protocol, while countries also promote renewable energy and energy efficiency.
SEC23 GEOG Chapt9 Pollution
This document provides an overview of various types of pollution including air, water, land, and noise pollution. It discusses the causes and effects of each type of pollution and measures that can be taken to reduce pollution at both the national and individual level. Some key points include:
- Air pollution is caused by factors like vehicle emissions, industrial activities, and forest fires. It can impact health and the environment.
- Water pollution occurs when waste is discharged into water bodies. Sources include sewage, industrial waste, and oil spills. It endangers wildlife and ecosystems.
- Land pollution is caused by improper waste disposal and overuse of chemicals. This can negatively impact human health and animals.
- Laws, alternative energy
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- 19. Hotels, Motels, guesthouse and Bed-&-Breakfast are NOT given any star ratings Then how do we tell if they are good and what are the amenities each provide?
- 37. Hotel Operation
- 39. Classification of accommodation Examples Features Classification Resorts Serviced apartments B&B Motel
- 41. What do these staff do in the hotel? Front-of-the-house or Back-of-the-house? Bell staff Reception Concierge Waiter/waitress Human resource Housekeeping Security staff Accounting Marketing
- 43. There are many ways to classify drinks… Alcoholic vs Non-alcoholic Sugared vs Non-sugared Fizzy vs Non-fizzy
- 44. Classification of F&B operations Huh? Food also need to classify?
- 45. Theme restaurant Fast Food Restaurant Coffee house Food court Buffet Restaurant Fine dining restaurant Catering service Ethnic Restaurant Family restaurant F&B operations
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